The St. Regis Shenzhen

Hotels
•
St. Regis
9.8 (467 reviews)
No. 5016 Shennan Road East , Shenzhen , cn
+86 755 8308 8888

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Remarkable stay experiences

Categories

Cleanliness
9.6
Standard quality for this hotel tier.
Service
10
Multiple mentions of outstanding service from staff, notably the front lobby receptionists and butlers.
Location
10
Convenient location adjacent to a shopping mall and excellent views.
Room Quality
9.6
Standard quality for this hotel tier; not explicitly mentioned but inferred positively.
Amenities
9.6
Amenities supporting a memorable stay, especially during Christmas.
Value for Money
10
Value justifiable given the level of service and happiness received.
Food and Beverage
9.6
Not specifically mentioned; inferred as appropriate for hotel class.
Overall Experience
10
Consistently praised as an unforgettable experience by multiple reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:55

Property Description

Luxurious Amenities and Dining
Indulge in 5 dining options, an indoor heated pool, and a rejuvenating spa at The St Regis Shenzhen. Enjoy the impeccable St. Regis Butler Service available 24/7 for all your needs.

Convenient Location and Accessibility
Centrally situated in the bustling Luohu business district, relish panoramic city views from your spacious room's floor-to-ceiling windows. With the Grand Theatre Subway Station nearby and key transportation hubs within easy reach, exploring Shenzhen is a breeze.

Relaxation and Wellness
Unwind in bright rooms featuring modern amenities like a 46-inch LCD TV and marble bathrooms with rain showers. Pamper yourself with in-room massage treatments or head to the Iridium Spa for a variety of massages. Stay fit with the exercise room, classes, and personal trainer available.

Book your luxurious stay at The St Regis Shenzhen now for an unforgettable experience!

Important information:

Please note that all staying guests need to provide ID cards with the same name stated during the booking. If guests book more than 1 room, all guests' names need to be put correctly as well.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Location

Property Video

Guest Reviews

9.8
Based on 467 reviews
Cleanliness: 9.6
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.6
Value for Money: 10
Food and Beverage: 9.6
Overall Experience: 10
O
Oliver • solo_traveller • sg
10
Pros:

Very attentive and friendly staff. Stunning view.

Cons:

Some people at the pool were allowed to wear their street clothes and shoes.

2026-09-12 • via Nuitee
A
Anthony • couple • fr
10
Perfect hôtel
2026-09-08 • via Nuitee
E
elisa • family_with_children • it
10
2026-09-08 • via Nuitee
青波 • couple • tw
9
2026-09-03 • via Nuitee
青波 • couple • tw
9
2026-09-03 • via Nuitee
C
Cameron • extended_group • es
10
Pros:

Breakfast was out of this world, stunning views. Excellent butler service

2026-09-01 • via Nuitee
P
PAVEL • family_with_children • il
10
Высокий уровень
Pros:

Отличный отель в роскошном небоскребе. Жили в таком же в Шанхае. Высокий уровень комфорта. Его видно из любого места. В 10 минутах ходьбы большой торговый центр люкса MixC. На первом этаже Старбакс. Через дорогу ТЦ KKmall (Zeekr, Xiaomi, cупермаркет).

Cons:

Что можно улучшить: На завтраке чай и кофе по умолчанию разливают из общих больших чайников (кофейников). В отеле такого уровня рассчитываешь на свой персональный чайник. Тем более, что чай в номерах отличный (TWG). Мы просили отдельно кипяток и чайный пакет.

2026-08-30 • via Nuitee
C
Christian • couple • hk
9
2026-08-27 • via Nuitee
F
Federica • family_with_children • it
8
Pros:

struttura un po’ datata

2026-08-25 • via Nuitee
S
Srikumar • solo_traveller • sg
10
Beautiful stay!
Pros:

Very good place to stay! Been there twice

2026-08-25 • via Nuitee
V
Virginia • couple • it
10
2026-08-21 • via Nuitee
C
Chok-Wah Yau • solo_traveller • nl
10
Pros:

Hele goede service van het personeel.

Cons:

Niks

2026-08-16 • via Nuitee
A
abdullah • solo_traveller • sa
10
It was fantastic
Pros:

Everything

Cons:

The reception location and the elevators

2026-08-15 • via Nuitee
M
MARTINA • solo_traveller • ae
10
Pros:

Amazinv interiors and breakfast. Staff was helpful

2026-08-10 • via Nuitee
I
INTERIORS • solo_traveller • et
10
2026-08-09 • via Nuitee
O
Oliver • solo_traveller • de
10
Pros:

Sehr guter Service, gehobenes Ambiente.und ein traumhafter Ausblick von der Bar auf die Stadt.

2026-08-09 • via Nuitee
M
Magdalena • family_with_children • gb
9
2026-08-09 • via Nuitee
O
Ofer • family_with_children • il
10
Pros:

Clean, luxurious, quiet

Cons:

Didn’t clean the room (had to call them)

2026-08-08 • via Nuitee
A
AIKO • couple • jp
10
2026-08-08 • via Nuitee
9
901in_sa • Solo travel • Lisbon, Lisbon District, Central Portugal
10
A truly memorable stay in Shenzhen — 20 out of 10
Pros:

Having stayed at two luxury hotels during my time in Shenzhen, the St. Regis was, without any doubt, the one that left the strongest impression on me.

From the moment I arrived, the experience felt special. Being welcomed at the reception on the 96th floor, with that extraordinary view over Shenzhen, immediately sets the tone. In fact, I would dare to say that the view from the hotel was even more impressive than the one from the Ping An observation deck. Waking up and having breakfast with that breathtaking panorama in front of me was simply unforgettable.

What truly makes the difference, however, is the people. Everyone I crossed paths with was genuinely kind, welcoming and attentive, and the Concierge team deserves a special mention. In particular, I would like to thank Lucien, who very kindly helped me send my postcards. Writing and sending postcards may seem rather old-fashioned these days, but it is a tradition I still keep whenever I travel, and his willingness to help with such a small but meaningful detail is exactly the kind of service I will remember.

I also greatly appreciated the team's ability to communicate comfortably in English. For an international luxury hotel welcoming guests from all over the world, this makes an enormous difference and was something I particularly valued during my stay.

If I had to mention one thing I missed, it would be an outdoor swimming pool. During Shenzhen's very hot days, having somewhere to relax outside, enjoy the sun and unwind would have made an already exceptional hotel virtually perfect.

But this is a very minor point compared with everything the St. Regis gets right. The service, the warmth of the staff, the attention to detail, the spectacular setting and, of course, those unforgettable views made my short stay truly special.

If I return to Shenzhen, I know exactly where I will stay.

My rating? 20 out of 10.

Please keep doing what you are doing — you have created something very special.

2026-08-07 • via Tripadvisor