Waldorf Astoria Berlin

Hotels
•
Waldorf Astoria Hotels & Resorts
9 (400 reviews)
Hardenbergstr. 28 , Berlin , de

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Spacious and comfortable rooms
Excellent location near attractions
Cons:
Service issues with long wait times
Miscommunication regarding bookings

Categories

Cleanliness
8.88
No specific mention of cleanliness; assumed average.
Service
8.35
Numerous service issues reported, including long wait times and communication problems.
Location
10
Great location with bars, restaurants, and proximity to attractions.
Room Quality
9.84
Spacious rooms and comfortable beds were highlighted positively.
Amenities
8.87
Amenities mentioned were satisfactory but not elaborated upon.
Value for Money
8.83
Mixed feedback on value; some issues with service detracted from overall value.
Food and Beverage
8.38
Several complaints regarding food service and menu availability.
Overall Experience
8.87
Overall mixed feelings; positive aspects overshadowed by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:18

Property Description

Luxurious Accommodation with Panoramic Views
Experience modern Art Deco style at the Waldorf Astoria Berlin, located in the heart of City West. The elegant rooms offer stunning city views through floor-to-ceiling windows, with top floors boasting Berlin's highest suites and private terraces.

Culinary Delights and Relaxation at ROCA
Indulge in light seasonal and Mediterranean cuisine at ROCA, where small plate dishes with a home-cooked touch are a specialty. Takeaway options are available, and the Lang Bar is perfect for enjoying drinks in a sophisticated setting.

Spa Retreat and Fitness Facilities
Unwind at Germany's first Waldorf Astoria Spa with signature treatments and an indoor pool. Stay active at the modern fitness room or relax in the library on the 15th floor with breathtaking city views.

Book your stay at Waldorf Astoria Berlin for a luxurious and rejuvenating experience in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BER

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 85 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 400 reviews
Cleanliness: 8.88
Service: 8.35
Location: 10
Room Quality: 9.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.87
G
George • couple • mu
8
Pros:

The rooms

Cons:

Limited choice for restaurants

2026-03-06 • via Nuitee
N
Navigate05847885157 • Business
4
High price, low experience
Pros:

High end prices, but not a high end experience. Poor information, very average breakfast and room was dated. The bar also had no beer on draft, which is a basic.

2026-02-24 • via Tripadvisor
K
Kadriye • solo_traveller • de
3
2026-02-24 • via Nuitee
C
Christian • couple • de
2
Alles sehr schade und enttäuschend für so ein Hotel mit so einem hohen Anspruch!!!
Pros:

Das Zimmer mit dem Ausblick.

Cons:

Spa war nicht gereinigt und verspätet geöffnet.
Der Pool defekt...das hatten wir vor 4 Wochen schonmal!
Das Zimmer war nicht vorbereitetet und wurde desolat nachbereitet.
Wir hatten Scherben auf dem Fußboden und einen kaputten Stuhl. Selbst nach erneutem "reinigen" lagen immer noch Scherben auf dem Boden...

2026-02-23 • via Nuitee
E
Edmund • couple • pl
9
2026-02-14 • via Nuitee
S
Sandra • solo_traveller • ch
9
Konnte wegen der kurzen Aufenthaltsdauer leider nicht alle Annehmlichkeiten ausprobieren. Personal war sehr zuvorkommend
2026-02-13 • via Nuitee
F
Frank • couple • de
7
2026-02-10 • via Nuitee
A
Azadeh • solo_traveller • qa
10
Pros:

The location was excellent! And very friendly and helpful staff!!

Cons:

Quite expensive

2026-02-09 • via Nuitee
I
Irina • solo_traveller • ge
10
Pros:

location was great. Property is nice, room facilities are very good. Staff are friendly and attentive

2026-02-08 • via Nuitee
C
Catikkas • couple • de
9
2026-01-26 • via Nuitee
A
Alexander • family_with_children • de
7
2026-01-26 • via Nuitee
S
Sophie • family_with_children • de
7
2026-01-23 • via Nuitee
T
Tourist09531311765 • Friends getaway
8
The stay at Waldorf-Astoria Berlin was a very pleasant experience, mainly thanks to its prime location near Berlin Zoo w
Pros:

The stay at Waldorf-Astoria Berlin was a very pleasant experience, mainly thanks to its prime location near Berlin Zoo with easy access to public transport, dining, and shopping. The reception team was professional and welcoming, creating a positive first impression, while breakfast stood out for its high-quality food and well-selected beverages. The room was spacious, clean, and comfortable, featuring a cozy bed and an elegant bathroom, with thoughtful welcome touches that added to the experience. All requests were handled efficiently, making the stay smooth and enjoyable overall, with only a minor shortcoming in the doormen’s service.

2026-01-21 • via Tripadvisor
Q
qahil • couple • ch
6
Gros im ganzen zufrieden
Pros:

Stillvoll
personal sehr freundlich

Cons:

im bad hat sehr viel Geruch gehabt

2026-01-20 • via Nuitee
D
Dana • couple • de
10
2026-01-20 • via Nuitee
V
Viktor • extended_group • de
8
2026-01-20 • via Nuitee
A
Arian • extended_group • de
10
2026-01-19 • via Nuitee
A
Anke • couple • de
8
Ein Traum wurde wahr :)))
Pros:

total freundliches Personal. Wunderschöner Pool Bereich. Leckere Drinks. Tolles Bett. Ich habe sehr gut geschlafen.
Auf jeden Fall komme ich gern wieder

Cons:

Leider war vieles wegen Renovierungsarbeiten geschlossen

2026-01-19 • via Nuitee
H
Huyen • couple • de
8
2026-01-19 • via Nuitee
M
Mika • family_with_children • de
9
2026-01-19 • via Nuitee