Facilities

Meeting rooms
Express check-out
Area shuttle (surcharge)
Free WiFi
Terrace
Luggage storage
Express check-in/check-out
Ski storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Good breakfast
Cons:
Noise between rooms
Inconvenient parking
Incomplete amenities
Heating issues in rooms

Categories

Cleanliness
7.89
The rooms were clean, but some reviews mentioned noise issues affecting the overall comfort.
Service
8.36
Staff members were described as very friendly and helpful throughout the reviews.
Location
8.9
Multiple reviews highlighted the perfect location for exploring the city.
Room Quality
7.35
Some reviews criticized the room quality, especially regarding heating and small windows.
Amenities
7.88
General sentiment about clean facilities, but some amenities could be improved.
Value for Money
7.84
Reasonable pricing for the location and services offered, though there were complaints about pricing discrepancies.
Food and Beverage
7.89
Breakfast was noted as good, but some described it as simple.
Overall Experience
7.86
Overall, guests enjoyed their stay but pointed out areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:10

Property Description

Ski-In/Ski-Out Access
Unwind after a day on the slopes with our ski-in/ski-out access, perfect for ski enthusiasts.

Dining and Beverage Options
Indulge in a meal at Hotel Herc Restoran or opt for a quick snack at the café. Complete your day with a drink at the bar/lounge.

Comfortable Accommodations
Relax in one of our 15 uniquely furnished guestrooms equipped with modern amenities, including pillowtop beds and complimentary Wi-Fi.

Centrally located in Sarajevo, Hotel Herc is the ideal choice for a convenient and luxurious stay. Book now to experience the perfect blend of comfort and sophistication.

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 1067 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
I
Ivana144 • solo_traveller • hr
9
Pros:

Osoblje, sobe, udobnost kreveta, doručak

Cons:

Slabi wifi na 3 katu

2026-05-02 • via Nuitee
J
Janez • extended_group • si
10
dobro
Pros:

zajtrj, bližina mesta

Cons:

označenost, mesto za parkiranje

2026-05-02 • via Nuitee
M
Marija • solo_traveller • hr
10
2026-05-01 • via Nuitee
T
Tiiaw • solo_traveller • fi
8
2026-05-01 • via Nuitee
G
Goran • solo_traveller • hr
1
Ne vrijedi ovoliko novaca koliko su naplatil, preskupo za ovo sto su nam ponudili..
Pros:

Lokacija i momak sa recepcije!

Cons:

Soba jako mala, mračna, neuredna, vc jako mali i prljav, tuš kabina je tako mala i pokvarena da sam jedva ušao unutra, jedva otvorio vrata koliko je slabo održavano, toliko dlaka na rešetki odboda da voda ne može da ide dok se to ne makne, vc šolja klimava, umivaonik i poviše umivaonika klimavo da se ne može ništa staviti na to, ženske dlake svukid po stanu, krevet oguljen - ispucao, tv nema kanala, daljnskom vire baterije, jedva se upalio nakon više puta, doručak mizeran slabe ponude i još mnogo toga… nije za preporuku

2026-05-01 • via Nuitee
D
Dragana • family_with_children • si
5
Pros:

Zelo dobra lokacija.Osebje izredno prijazno in ustrežljivo.Zajtrk je bil čisto ok.

Cons:

Dotrajano pohištvo,zelo ozka in nepraktična soba za družino.Pri rezervaciji je bilo obljubljeno parkirišče,na koncu smo se mogli sami znajti in plačati

2026-04-29 • via Nuitee
I
INGRID • couple • si
7
Glede na to, da je v samem centru in je lahek in kratek dostop do Baščaršije je to dobro, vse ostalo
Pros:

Hotel je nameščen v samem jedru mesta, par min peš do Baščaršije in par min peš do vzpenjače na Trebevič. Pogled iz sobe čudovit na staro mestno jedro.

Cons:

Dostop do hotela zelo otežen, kljub navigaciji težko lociran, tudi cesta do hotela ozka, strma, enosmerna, Parkirišče smo rezervirali, vendar je le-to na ulici in neoznačeno. Zajtrk bolj skop in hladen, kljub temu , da ga pripravljajo pred teboj, kuhana jajca so bila ledena in slabo kuhana. Posteljnina ni bila ravno čista, v kuhinji samo grelnik vode in par šalčk, brez pribora brez kakršnekoli posode.

2026-04-28 • via Nuitee
N
Nives • extended_group • hr
8
Kvaliteta opravdava cijenu, vrlo blizu je centru i osoblje je vrlo domaćinski raspoloženo.
Pros:

Osoblje je vrlo ljubazno, na usluzi, topao ambijent, domaćinski. Čistoća objekta, posteljine i kupaonice je besprijekorna.
Cijena i kvaliteta su proporcionalni.

Cons:

U sobama za dvoje nedostaje konfora.
Ali, soba ima sve potrebno tako da ni to nije veliki problem.

2026-04-26 • via Nuitee
A
Asil • solo_traveller • it
10
Pros:

The location was perfect right in the center and all the staff was very nice and welcoming. The breakfast was very good as well. We will definitely return!!

2026-04-26 • via Nuitee
J
Jana • couple • rs
10
2026-04-25 • via Nuitee
J
Jana • extended_group • rs
10
Pros:

Great location for visiting Sarajevo! Very polite staff. Good value for money.
So delicios breakfast pastry.

2026-04-25 • via Nuitee
Z
Ziyad Yousif • solo_traveller • nl
7
2026-04-22 • via Nuitee
R
RISING • solo_traveller • mk
10
2026-04-22 • via Nuitee
L
Lucian • solo_traveller • dk
7
2026-04-13 • via Nuitee
T
Thomas • extended_group • se
9
2026-04-12 • via Nuitee
S
Sabir Mohammed • solo_traveller • sd
8
Herc Hotel
Pros:

Quit and clean hotel

Cons:

The rooms are small and need continuous improvement and development, despite the excellent location close to the old city.

2026-04-12 • via Nuitee
O
Olga • family_with_children • ru
9
Хороший городской отель
Pros:

Хороший городской отель, близко к центру. реке и подъемнику. Рядом есть 2 магазина и ресторан. Персонал отлично говорит по-английски. вежлив и приходит на помощь. В номере хорошая постель, чисто и уютно.

Cons:

К отелю претензий нет, рядом немного грязно на улице и рядом кладбище.

2026-04-06 • via Nuitee
R
RAMY • couple • cz
7
Average decent stay,, near old city center
Pros:

Location was very close to old town center👍🏼

Cons:

Very old furniture, not maintained, all side bed light are not working,,
Central heating was only on through the morning and day,, but at night its switch off,, which was really strange,, usually its cold through the night hours..so we didn’t understand why its heating through the day and not through night times..!!

2026-04-06 • via Nuitee
V
Vladislav • family_with_children • rs
8
2026-04-06 • via Nuitee
I
Ismael • family_with_children • es
9
Pros:

Cerca del centro, a escasos minutos caminando. El recepcionista muy educado y amable.

Cons:

Habitación pequeña, olor a tabaco. Hay zona pequeña de parking pero estaba lleno, calles muy estrechas.

2026-04-06 • via Nuitee