Facilities

Meeting rooms
Express check-out
Area shuttle (surcharge)
Free WiFi
Terrace
Luggage storage
Express check-in/check-out
Ski storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Good breakfast
Cons:
Noise between rooms
Inconvenient parking
Incomplete amenities
Heating issues in rooms

Categories

Cleanliness
7.89
The rooms were clean, but some reviews mentioned noise issues affecting the overall comfort.
Service
8.36
Staff members were described as very friendly and helpful throughout the reviews.
Location
8.9
Multiple reviews highlighted the perfect location for exploring the city.
Room Quality
7.35
Some reviews criticized the room quality, especially regarding heating and small windows.
Amenities
7.88
General sentiment about clean facilities, but some amenities could be improved.
Value for Money
7.84
Reasonable pricing for the location and services offered, though there were complaints about pricing discrepancies.
Food and Beverage
7.89
Breakfast was noted as good, but some described it as simple.
Overall Experience
7.86
Overall, guests enjoyed their stay but pointed out areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:10

Property Description

Ski-In/Ski-Out Access
Unwind after a day on the slopes with our ski-in/ski-out access, perfect for ski enthusiasts.

Dining and Beverage Options
Indulge in a meal at Hotel Herc Restoran or opt for a quick snack at the café. Complete your day with a drink at the bar/lounge.

Comfortable Accommodations
Relax in one of our 15 uniquely furnished guestrooms equipped with modern amenities, including pillowtop beds and complimentary Wi-Fi.

Centrally located in Sarajevo, Hotel Herc is the ideal choice for a convenient and luxurious stay. Book now to experience the perfect blend of comfort and sophistication.

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 1067 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
V
Vladislav • family_with_children • rs
8
2026-04-06 • via Nuitee
O
Olga • family_with_children • ru
9
Хороший городской отель
Pros:

Хороший городской отель, близко к центру. реке и подъемнику. Рядом есть 2 магазина и ресторан. Персонал отлично говорит по-английски. вежлив и приходит на помощь. В номере хорошая постель, чисто и уютно.

Cons:

К отелю претензий нет, рядом немного грязно на улице и рядом кладбище.

2026-04-06 • via Nuitee
I
Ismael • family_with_children • es
9
Pros:

Cerca del centro, a escasos minutos caminando. El recepcionista muy educado y amable.

Cons:

Habitación pequeña, olor a tabaco. Hay zona pequeña de parking pero estaba lleno, calles muy estrechas.

2026-04-06 • via Nuitee
R
RAMY • couple • cz
7
Average decent stay,, near old city center
Pros:

Location was very close to old town center👍🏼

Cons:

Very old furniture, not maintained, all side bed light are not working,,
Central heating was only on through the morning and day,, but at night its switch off,, which was really strange,, usually its cold through the night hours..so we didn’t understand why its heating through the day and not through night times..!!

2026-04-06 • via Nuitee
D
Daniel • family_with_children • at
8
2026-04-04 • via Nuitee
A
Alen • family_with_children • dk
10
Pros:

Smjestaj,personale,pogled na Bascarsiju . Sve u svemu, super.

2026-04-04 • via Nuitee
F
faleiro • solo_traveller • br
9
2026-04-04 • via Nuitee
V
Vincenzo • couple • it
6
2026-04-01 • via Nuitee
R
Rade • couple • rs
9
Sigurno se vidimo ponovo.
Pros:

Dorucak je bio odlican! Bogat i raznovrstan. Osoblje vrlo gostoljubivo. Lokacija je fantasticna, par minuta od centra grada. Sve preporuke!

Cons:

Moglo je biti malo toplije u sobama.

2026-03-30 • via Nuitee
S
Sandra • family_with_children • rs
10
2026-03-29 • via Nuitee
B
Buğra • family_with_children • tr
8
Pros:

Otelin konumu çok iyi heryere yürüyerek gidebilirsiniz odalar da gayet yeterli

Cons:

Sevmediğim şeyi de terlik yoktu ufak tefek başka eksikleri de vardi el sabunu yoktu mesela ikram su yok ama kahve vardı

2026-03-21 • via Nuitee
D
Darko • couple • hr
9
2026-03-18 • via Nuitee
H
haniball • family_with_children • de
7
Nije lose
Pros:

Lokacija je odlicna.

Cons:

Samo par kanala ,i TV ima losu sliku .
Veganski dorucak ne postoji i ako je naveden.

2026-03-18 • via Nuitee
D
Dario Kralj • family_with_children • hr
10
Pros:

Vrlo ugodan smjestaj sa jako ljubaznim osobljem, tople preporuke.

2026-03-16 • via Nuitee
K
Khalid Barry • family_with_children • sa
5
Pros:

Very helpful staff. Ammar on the desk was great.

Cons:

The tiny roads, noise and very weak internet

2026-03-11 • via Nuitee
K
KAMARAN • couple • se
10
Tryg
Pros:

Bästa personal , bästa frukost, allt var mycket bra Jag ska berätta för alla mina, vänner att komma dit om de besöker Sarajevo.

Cons:

Ingen

2026-03-06 • via Nuitee
S
Samira • family_with_children • ba
7
2026-03-06 • via Nuitee
W
William • couple • gb
10
Fantastic service, pleasant stay and perfect location.
Pros:

The property was clean, in a great location to local eateries and bars. The staff were super friendly.

Cons:

Nothing the hotel was great value for money!

2026-03-06 • via Nuitee
A
Ajdišek • family_with_children • si
10
Pros:

Zelo prijazno osebje in dobra cena

Cons:

Vse je bilo ok

2026-03-01 • via Nuitee
R
Ramo • extended_group • ba
4
2026-02-26 • via Nuitee