The Beaufort Hotel

Hotels
7.8 (2274 reviews)
Beaufort Square , Chepstow , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Lovely breakfast
Cons:
Uncomfortable beds
Cleanliness issues
Dated rooms

Categories

Cleanliness
6.88
Multiple reviews indicate rooms were not thoroughly clean and issues with maintenance.
Service
8.85
Consistently noted friendly and helpful staff across multiple reviews.
Location
8.89
Many guests appreciate the central location and easy access to bars and restaurants.
Room Quality
6.84
Reviews mention dated rooms, uncomfortable beds, and noise issues from the pub below.
Amenities
7.87
Basic amenities are present, but some guests expressed the need for improvements, particularly in furniture.
Value for Money
7.33
Some guests felt overcharged compared to direct hotel rates, indicating mixed value perceptions.
Food and Beverage
7.38
Breakfast was enjoyed but noted that it could be improved. Some guests found it fair but not exceptional.
Overall Experience
8.35
Despite various issues, many guests still enjoyed their stay and expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 13:15

Property Description

Convenient Location
Situated in the heart of historic Chepstow, The Beaufort Hotel offers easy access to local attractions such as Chepstow Racecourse, Chepstow Castle, and the Railway Station.

Comfortable Accommodation
Each room is equipped with modern amenities including an en suite bathroom, flat-screen TV, and free Wi-Fi, ensuring a comfortable stay for guests.

Dining and Entertainment
Guests can enjoy a variety of beverages at the on-site Beaufort Bar and savor delicious meals made from locally sourced ingredients at the hotel's restaurant.

Experience the charm of South Wales at The Beaufort Hotel - book your stay now for a memorable getaway!

Important information:

When booking 5 rooms or more, different policies and additional supplements will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 2274 reviews
Cleanliness: 6.88
Service: 8.85
Location: 8.89
Room Quality: 6.84
Amenities: 7.87
Value for Money: 7.33
Food and Beverage: 7.38
Overall Experience: 8.35
S
Sophie solo_traveller gb
7
Pros:

It was right in the town so close to everything

Cons:

It said free parking and it might have but because it was in the town I couldn't work out how to get to it or where it was so I ended up paying for car parking at a local carpark

2026-07-25 via Nuitee
A
Andrew solo_traveller gb
9
Convenient and very welcoming
2026-07-24 via Nuitee
C
Christopher solo_traveller gb
8
Pros:

Weatherspoons very close by. Car parking to the rear of the hotel.

Cons:

Car parking very tight and you can't guarantee a parking space

2026-07-23 via Nuitee
L
Leesa family_with_children us
5
Pros:

The Beaufort is a very nice, historic inn in the center of Chepstow Old Town. The dining facilities are character-filled, exactly what one is looking for in such an area. The staff are amazing, every member went out of their way to assist us and were super friendly and breakfast was great. Our room, although it wasn't air-conditioned during a very hot spell, was nice. It had coffee, tea, biscuits and an outlet for the hairdryer right beside the vanity mirror (the only such set-up on our entire trip). Parking was very easy - the Nelson St. car-park with free over-night parking is right out the back door and through the cafe garden. The Inn is within very easy walking distance of all the major sites in the town center, including the amazing Chepstow castle.

Cons:

The tiny bathroom and shower. Unfortunately, the shower was EXTREMELY small. I don't think that my 6'2" husband would have fit in it. The manner in which toilet was tucked into the corner made things a little awkward as well. This may have been a problem only with the room I had, since it was a twin room. I am thinking that the baths in the double rooms may have had a different configuration.

2026-07-22 via Nuitee
M
Matthew couple lu
8
Good for a weekend getaway
Pros:

Great location, perfect for a stay, we were on a walking holiday so were able to stay overnight and very much last minute which was great.

Cons:

On the whole great, nice place and happy to stay again

2026-07-22 via Nuitee
P
Paul extended_group gb
7
2026-07-22 via Nuitee
D
David solo_traveller gb
9
2026-07-22 via Nuitee
P
Paul solo_traveller gb
7
The best host, but hotel bedrooms need some upgrading.
Pros:

In a good town centre location, very friendly staff, hotel facilities limited but very clean.

Cons:

On site parking is limited and access difficult. No food available during the evening. Beds not overly comfortable.

2026-07-22 via Nuitee
P
Paul couple gb
5
The hotel is in need of a revamp, it could be very nice if it was done up. The staff were excellent.
Pros:

Location was good. The staff were great, very helpful and polite.

Cons:

It was very tired, the carpets were very worn and felt dirty. The photos on booking .com website are very flattering.

2026-07-22 via Nuitee
S
Simon extended_group gb
9
Lovely friendly traditional hotel in an excellent central location
Pros:

The staff were unbelievably friendly and helpful. The hotel itself was very traditional and retained its character. The room was comfortable and cleaned everyday by the wonderful Natalie. The bar was well stocked and the food was good. There was free parking at the rear of the hotel, but it was a bit tight at times.

Cons:

The water pressure in the room was poor

2026-07-21 via Nuitee
S
Steve solo_traveller gb
8
Very good
Pros:

Clean and in the centre

Cons:

Price

2026-07-19 via Nuitee
H
Herbert couple it
7
2026-07-18 via Nuitee
A
Andy solo_traveller gb
7
Room refurbishment required.
Pros:

Great location & a freshly cooked breakfast.

Cons:

The shower was completely useless! Bathroom requires an urgent upgrade.

Parking is very limited.

2026-07-18 via Nuitee
W
William solo_traveller gb
8
2026-07-18 via Nuitee
E
Elizabeth solo_traveller gb
8
2026-07-18 via Nuitee
A
Andy solo_traveller gb
6
Not the best place to stay
Pros:

Staff at the site were very nice

Cons:

Small room, not enough parking and lots of stairs, room was very hot and the tiny fan had seen better days and didn’t work well, so having the window wide open to try and get some air just meant you heard every noise outside

2026-07-16 via Nuitee
K
Keith couple gb
6
Pros:

Good location in the Main Street. The limited car park to the rear was easy to access.

Cons:

It is an old building with some character but the whole interior felt dated and tired. Needs a good makeover to spruce it up.

2026-07-16 via Nuitee
J
John couple gb
10
Perfect stay
Pros:

Great location centre of town, friendly staff, onsite bar with food, free parking plus a later check out than anywhere else.
Rooms nice & clean and comfortable.
Many thanks

Cons:

Nothing

2026-07-16 via Nuitee
A
anthony solo_traveller gb
8
2026-07-14 via Nuitee
A
Alan solo_traveller za
9
Enjoyable stay with excellent staff
Pros:

Typical old hotel. Very quaint

Cons:

We battled a bit with hot water in the shower and lack if air conditioning which us not unusual in this type of venue

2026-07-13 via Nuitee