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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Non-smoking throughout
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Board games/puzzles
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Kid meals
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Outdoor furniture
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Television in common areas
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Express check-in
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Free wired internet
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Internet access
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Concerts/live shows
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Wine release events
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Reception hall
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Japanese garden
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Boutique En-suite Bedrooms
Experience luxury in every detail with air-conditioned boutique en-suite bedrooms featuring power showers or baths, flat-screen TVs, Nespresso coffee machines, and complimentary port and fudge.
Fine Dining Experience
Indulge in a culinary journey at our dining room offering seasonal locally-sourced produce, an extensive wine list, and a cocktail menu. Enjoy Al Fresco dining on the secluded patio.
Prime Location
Conveniently situated in the heart of Exeter, explore the city's attractions with ease. Just a short walk to Exeter High Street, The Guildhall shopping centre, Exeter Cathedral, and Exeter University.
Ready to immerse yourself in luxury and convenience? Book your stay at City Gate now for an unforgettable experience.
Please note that there is no staff at reception overnight.
Please note that this property no longer accepts cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 16 years old stay for £10 per person per night when using an existing bed.
Children from 3 years old to 15 years old stay for £15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Bathroom was a concern because of the steps and the lack of space to manoeuvre. The bedroom was quite satisfactory. Breakfast was good and the meal at dinner was excellent. The staff were helpful and friendly.
No lift making it difficult to transport luggage.
Lovely room great location pub has lovely large garden… v dog friendly … staff friendly too
The ambience, the location, the staff, thw breakfast
Loved the complementary home-made flap jack in a dome and port in a cute glass bottle. Tagged like in Alice and wonderland. Staff very helpful with my ineptitude with the Sky TV remote control. Really lovely boho decor and comfortable bed. Oh and the blissful air con in the heatwave.
I was room 18 at the top, so some steep stairs to go up if you are older. Plus a slanted roof with a beam that I bumped my head into a few times. But I am clumsy!
Room was lovely, spacious, and clean. Lots of amenities in the room, and the pub downstairs was really nice.
No parking onsite, but there was a public car park nearby.
Décoration sympa
Tout près du centre
Confortable et propre
Bon pub
Chambre petite
Service lent au pub
The staff are totally amazing, very friendly & super helpful. The hotel has recently had an excellent revamp & looks & feels very smart but retains its cosiness & welcoming atmosphere.
Absolutely nothing not to like!
Lovely setting, clean rooms and lovely beer garden
Air conditioning, excellent shower, basket of goodies and honesty treats
All of the staff were excellent, the food in the restaurant excellent.
The only off putting point was the lack of a lift to the upper floors. It may be my fault for not reading the hotel information, but as both my wife and I are 73 it was a negative factor for us.
Great staff, beautiful room, lovely pub garden
Everything was perfect
Central location. Bed was comfortable. Coffee machine was good.
Noisy. A reading light by bed would have been helpful. No lift.
Great bed and AC
Staff attitude was extremely poor and left a lot to be desired. Unfortunately every single encounter we had with any member of staff left us feeling like an inconvenience with the exception of a cleaning lady who was extremely helpful and personable and ironically was probably the lowest paid member of staff.
Staff were great and friendly
A lot of noise late evening from streets
We liked the location, loved the food and the bed was very comfortable.
Bathroom in hotel room was a little tight for space and was two steps up to get into. Mum found it tricky with her arthritic knees.
Great staff, location and facilities in Exeter.
Breakfast is fantastic, would definitely recommend adding to your reservation if not included.
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