Greyhound Hotel

Hotels
•
Young & Co.’s Brewery
8.9 (1042 reviews)
2 High Street , Sutton , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Tasty breakfast
Comfortable rooms
Cons:
Dust under beds
Noisy room
Charges for travel cots

Categories

Cleanliness
8.31
Some guests noted dust under the beds and moisture on walls.
Service
9.28
Friendly staff received multiple positive mentions.
Location
9.32
Great location mentioned in several reviews.
Room Quality
8.77
Rooms were described as comfortable and well-designed.
Amenities
8.8
Variety of facilities mentioned, though some issues with room items.
Value for Money
8.26
Some guests felt the pricing vs value was unbalanced.
Food and Beverage
9.31
Breakfast and pub food received high praise.
Overall Experience
9.18
Overall enjoyment with a desire to return noted by many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:42

Property Description

Charming Sutton Retreat with Modern Amenities

Garden Oasis: Enjoy the serene garden at Greyhound Hotel, perfect for a morning coffee or evening stroll.

Delicious Dining: Indulge in a variety of breakfast options from buffet to à la carte at our on-site restaurant.

Comfortable Accommodations: Relax in well-equipped rooms featuring air conditioning, satellite TV, and a spacious seating area.

Experience comfort and convenience at Greyhound Hotel. Book now for a delightful stay!

Important information:

Please note, this property cannot check in guests after 23:30. It does not operate a 24-hour reception.

Please note that this property can accommodate pets for an additional cost of GBP 20 per pet per night.

This property does not accept cash payments.

The nearest airport is Gatwick its 30 mins by taxi and 40 mins by public transport.
The Daily Breakfast offers a continental buffet and an ala carte menu with hot options including a vegan option.

PLEASE NOTE. WE ACCEPT DOGS TO STAY IN OUR HOTEL FOR A £20.00 CHARGE PER NIGHT BUT DUE TO OTHER GUEST BEING ALLERGIC TO PETS WE HAVE LIMITED DESIGNATED DOG ROOMS FOR GUEST TO HAVE THEIR DOG STAY WITH US.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £15 per person per night when using an available cot.
    Children up to and including 2 years old stay for £15 per person per night when using an existing bed.
    Children from 3 years old to 10 years old stay for £20 per person per night when using an existing bed.
    Children up to and including 10 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1042 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 9.18
S
Symone • couple • au
5
Was a comfy stay from a long haul flight.
Pros:

Quaint. Restaurant staff were friendly enough. Gave us a glasses of bubbly on arrival as it was our wedding anniversary.

Cons:

We paid for bed and breakfast. Couldn’t make breakfast as we had to leave. Didn’t even offer us compensation or a refund for the breakfast that we couldn’t attend. Restaurant was expensive.

2026-06-10 • via Nuitee
E
Elizabeth • solo_traveller • au
10
Stayed for a very sad reason and owners were kind and caring and the room was very comfortable especially after a long h
Pros:

Owners were very helpful and friendly, large room with very comfortable bed. Location was very convenient for my needs.

Cons:

N/A

2026-06-08 • via Nuitee
M
Matthew • solo_traveller • gb
10
Pros:

A perfect country pub atmosphere but in suburban London !

Cons:

Nothing -. all good.

2026-06-08 • via Nuitee
K
Kerry • extended_group • gb
9
2026-06-08 • via Nuitee
R
Richard • solo_traveller • gb
9
Pros:

Excellent location for the purposes of the stay. Cooked breakfast of a high standard both days. Would re-book.

Cons:

Nothing as such.

2026-06-07 • via Nuitee
M
Max • couple • gb
10
2026-06-07 • via Nuitee
M
Mavis • couple • nz
10
Booking in dealt with efficiently and friendly hosts too. Room separate from the hotel but adjacent.
Pros:

The room was beautifully furnished, everything to hand. A lot of detail and thought had been put into the room. Very comfortable and quiet too, no noise from the bar and the outside eating area was busy but quiet.

Cons:

Nothing to report, it exceeded expectations.

2026-06-03 • via Nuitee
M
Margaret • couple • gb
9
An excellent choice
Pros:

Close to centre good food

Cons:

Road very dangerous no places to cross outside hotel safely

2026-05-28 • via Nuitee
H
Helen • solo_traveller • au
10
2026-05-28 • via Nuitee
R
Roger • couple • gb
9
Great location, lovely room.
Pros:

Cool room in hot weather. Comfortable bed.

Cons:

Curtains could have been better. Black out blinds would be my preference.

2026-05-27 • via Nuitee
M
Mollie • couple • gb
10
2026-05-25 • via Nuitee
P
Paul • solo_traveller • gb
10
Pros:

Location. Close to family

2026-05-22 • via Nuitee
C
Carol M. Salter • couple • gb
10
Nice, Clean and Caring.
Pros:

The food, the ambience, the car park. The view (excluding the main road in front of the property) which surprisingly didn't deter us. We'd stay again.

2026-05-21 • via Nuitee
E
Elizabeth • family_with_children • gb
7
Great place for a night - lovely breakfast
Pros:

The room was comfortable and very clean. We arrived early and had lunch, they forgot my husbands meal after we waited nearly an hour then took another 40mins to bring his! Not a great start. Blind in my mother in laws room was broken and couldn't open.

2026-05-15 • via Nuitee
A
Amanda • solo_traveller • gb
10
A lovely stay. We’ll be back!
Pros:

Beautiful property. Great staff. Welcoming reception staff- particularly Archie. And Sharon the host at breakfast. Really friendly and professional.

Cons:

Nothing.

2026-05-13 • via Nuitee
R
Roeland • couple • nl
8
Prima.
Pros:

Ontbijt was goed, personeel wat gehaast en bruusk.

Cons:

Jammer dat er geen lift is, kamer op etage 3 is dan wat hoog.

2026-05-10 • via Nuitee
A
Andrew • family_with_children • gb
8
2026-05-10 • via Nuitee
D
dean • couple • gb
9
Pros:

Fantastic all round!!!

2026-05-05 • via Nuitee
J
Jacqueline • solo_traveller • au
9
Glad we choose this hotel.
Pros:

Bed and Doona was better than the bed on Cunards QM2 we had recently disembarked.

Good access to local shops etc.

Good room layout.

A window that opens.

Nice pub downstairs.

Cons:

No refrigerator, but it didn't affect our stay.

2026-05-03 • via Nuitee
T
The Teagues • solo_traveller • gb
10
2026-05-02 • via Nuitee