Greyhound Hotel

Hotels
•
Young & Co.’s Brewery
8.9 (999 reviews)
2 High Street , Sutton , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Tasty breakfast
Comfortable rooms
Cons:
Dust under beds
Noisy room
Charges for travel cots

Categories

Cleanliness
8.31
Some guests noted dust under the beds and moisture on walls.
Service
9.28
Friendly staff received multiple positive mentions.
Location
9.32
Great location mentioned in several reviews.
Room Quality
8.77
Rooms were described as comfortable and well-designed.
Amenities
8.8
Variety of facilities mentioned, though some issues with room items.
Value for Money
8.26
Some guests felt the pricing vs value was unbalanced.
Food and Beverage
9.31
Breakfast and pub food received high praise.
Overall Experience
9.18
Overall enjoyment with a desire to return noted by many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:42

Property Description

Charming Sutton Retreat with Modern Amenities

Garden Oasis: Enjoy the serene garden at Greyhound Hotel, perfect for a morning coffee or evening stroll.

Delicious Dining: Indulge in a variety of breakfast options from buffet to à la carte at our on-site restaurant.

Comfortable Accommodations: Relax in well-equipped rooms featuring air conditioning, satellite TV, and a spacious seating area.

Experience comfort and convenience at Greyhound Hotel. Book now for a delightful stay!

Important information:

Please note, this property cannot check in guests after 23:30. It does not operate a 24-hour reception.

Please note that this property can accommodate pets for an additional cost of GBP 20 per pet per night.

This property does not accept cash payments.

The nearest airport is Gatwick its 30 mins by taxi and 40 mins by public transport.
The Daily Breakfast offers a continental buffet and an ala carte menu with hot options including a vegan option.

PLEASE NOTE. WE ACCEPT DOGS TO STAY IN OUR HOTEL FOR A £20.00 CHARGE PER NIGHT BUT DUE TO OTHER GUEST BEING ALLERGIC TO PETS WE HAVE LIMITED DESIGNATED DOG ROOMS FOR GUEST TO HAVE THEIR DOG STAY WITH US.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £15 per person per night when using an available cot.
    Children up to and including 2 years old stay for £15 per person per night when using an existing bed.
    Children from 3 years old to 10 years old stay for £20 per person per night when using an existing bed.
    Children up to and including 10 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 999 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 9.18
G
Glenn • couple • gb
8
Very nice well appointed hotel,nice location and surroundings
Pros:

Nice location,free parking at the pub .clean and well appointed.Very nice bathroom.and nice big comfy bed.

Cons:

On last day got locked out putting bags in car as key had not been updated for late check out

2026-02-01 • via Nuitee
T
Tim • solo_traveller • gb
10
Made to feel at home, will definitely be staying again
Pros:

Room was clean and comfortable, food was excellent

Cons:

Nothing

2026-01-30 • via Nuitee
D
Darren • solo_traveller • gb
8
Nice hotel good location
Pros:

Nice clean, comfortable hotel

2026-01-26 • via Nuitee
N
nicola • family_with_children • gb
8
2026-01-25 • via Nuitee
P
PETER • couple • gb
8
Lovely!
Pros:

Lovely staff, clean, great location.

Cons:

We travel with one small, well behaved dog and are charged £20 per night, this is unfair, it should be a single charge, if at all, as there is not a clean every day!!!

2026-01-25 • via Nuitee
N
Nadia • couple • gb
9
2026-01-25 • via Nuitee
S
Steven • couple • gb
10
2026-01-22 • via Nuitee
A
Adrian • couple • pl
10
2026-01-20 • via Nuitee
V
Valentyna • family_with_children • gb
9
2026-01-20 • via Nuitee
M
Melanie • couple • gb
10
2026-01-19 • via Nuitee
H
Hannah • extended_group • gb
9
2026-01-19 • via Nuitee
K
Kate • solo_traveller • im
10
A comfortable and friendly stay whilst attending a family funeral nearby.
Pros:

Welcoming environment and staff
Room was well sized, bed was comfortable and the bathroom was spacious and clean.
Buffet breakfast was plenty for myself.
Evening meal was delicious-salmon-and service was friendly.
Lovely outlook onto the Carshalton Ponds.

Cons:

Nothing!

2026-01-19 • via Nuitee
B
Brian • solo_traveller • gb
8
2026-01-19 • via Nuitee
M
Michael • couple • us
8
2026-01-19 • via Nuitee
D
Don • couple • gb
10
Great place
Pros:

Lovely staff, lovely rooms

2026-01-19 • via Nuitee
C
Christine • solo_traveller • gb
10
Loved my stay at The Greyhound, would definitely recommend.
Pros:

Staff friendly and welcoming. Room fabulous. Breakfast brilliant , with fresh fruit, juices, pastry’s and a choice of hot freshly cooked food.

2026-01-19 • via Nuitee
J
Jonathan • solo_traveller • gb
9
2026-01-14 • via Nuitee
C
CLARE • couple • gb
8
Lovely pub, friendly staff in a nice location
Pros:

Lots of onsite parking, friendly staff, clean room

Cons:

Not a lot of vegetarian food options

2026-01-12 • via Nuitee
S
Supenya • solo_traveller • gb
10
Great place!!
Pros:

The room was clean, and the bed was very comfortable. The breakfast selection was excellent—it was hard to choose because everything on the menu sounded (and tasted) delicious. Dinner at the pub was perfect! I also have to mention the staff: they were all welcoming and always made my stay great.

Cons:

Nothing

2026-01-09 • via Nuitee
A
Angela • couple • au
10
Charming hotel - pub stay in Surrey.
Pros:

Beautiful Pub Hotel.
I was visiting family and really enjoyed my stay. Staff friendly & the pub was perfect for a lovely meal & drinks. Would highly recommend.

Cons:

No issues.

2026-01-04 • via Nuitee