Monaco

Hotels
Independent
9.4 (124 reviews)
12 Otranto Avenue, Caloundra, Queensland, 4551 , Caloundra , AU

Facilities

Full-service spa
Boat tours nearby
Fitness facilities
Arcade/game room
Free WiFi
Luggage storage
Sauna
Elevator
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Great views
Helpful staff
Convenient location
Cons:
Cleanliness in some areas
Room quality concerns

Categories

Cleanliness
8.4
Feedback indicated parts of the property were not well maintained and had cleanliness issues.
Service
9.86
Staff were helpful and accommodating, especially in resolving issues quickly.
Location
10
Guests appreciated the proximity to shops, restaurants, and beaches.
Room Quality
8.85
Some reports of rooms being dated and needing updates, but generally comfortable.
Amenities
9.38
Good amenities, with pools, a sauna, and gym, but some guests reported issues with spa chemical levels.
Value for Money
8.84
Overall good value considering location and amenities, but some expectations on room quality.
Food and Beverage
9.89
Specific food and beverage offerings weren't mentioned but rated positively overall by guests.
Overall Experience
10
Guests shared overwhelmingly positive experiences with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:23

Property Description

Discover the perfect blend of luxury and relaxation at our exquisite hotel, Monaco, located just steps from the breathtaking Bulcock Beach.

Indulgent Spa and Pool Retreat
Unwind and rejuvenate at our premier spa offering soothing massages, or take a refreshing dip in our outdoor pool. For those seeking vitality, our fitness center and sauna provide the perfect space to energize your mind and body.

Elegant Room Features
Stay in one of our 42 individually furnished guestrooms, complete with full kitchens, private balconies, and modern conveniences like complimentary Wi-Fi. Enjoy the comfort of separate sitting areas, making it perfect for both relaxation and entertaining.

Convenient Location and Amenities
With easy access to local attractions, such as the Caloundra Events Center and scenic beaches, plus amenities like laundry services and a library, your comfort is our priority.

Book your stay at Monaco now for an unforgettable experience on the Sunshine Coast!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MCY

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 124 reviews
Cleanliness: 8.4
Service: 9.86
Location: 10
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 9.89
Overall Experience: 10
E
Eva partner
10
Pros:

Great water views, well appointed room, easy check in/out.

2025-10-11 via Nuitee
A
Anna
10
Pros:

The apartment was beautiful and spacious, with a great layout and wonderful view of the lagoon and ocean (level 10). The bathroom was huge with a spa bath. The apartment had everything we needed, reception was very friendly, parking was easy - all of this made for a very relaxing and enjoyable stay and we wouldn't hesitate to come back.

2025-09-29 via Nuitee
P
Paul
10
Pros:

Great quality accommodation

2025-09-29 via Nuitee
E
Edward
10
Pros:

Great view

2025-09-25 via Nuitee
D
David family
8
Pros:

Property is getting old and dated. Many areas haven’t been cleaned for a while, blinds, top of cupboards etc
Bed is a bit hard and not too comfy to sleep on.
Nice pool and sauna, good location

2025-09-22 via Nuitee
J
Janette
10
Didn't want to leave!!
Pros:

Wow, what a place. Quite, easy parking, close to shops, restaurants and wow ! What a view. Beautiful pool.area, they even have a Sauna as well as a Gym and Spa.! Everything you need for that one stop holiday experience. We loved it

2025-09-17 via Nuitee
R
Russel
6
Pros:

Getting a bit tired the apartment we had needs updating. Staff friendly. TV Remote not working so didn’t get to watch it. Stains on carpet and no hot water on last day. Reclining seat doesn’t go back so didn’t use again. Wind whistling through door jam and under door and couldn’t stop it. Patio Sliding door didn’t lock.

2025-08-30 via Nuitee
K
Katrina
8
Views Views Views
Pros:

Probably the best apartment we have been in for our regular family gatherings on the Sunshine Coast. We will be back

2025-08-07 via Nuitee
R
RAEWYN ELIZABETH partner
8
Pros:

Great location to shops, restaurants and beach

2025-08-02 via Nuitee
L
Lauren family_with_children
10
Pros:

The staff at Monaco were amazing! We had a flight cancelled late at night with two little kids and they were beyond helpful to get us back into our room with no fuss. Couldn’t recommend this place enough! Also lovely rooms and facilities and walking distance to everything you need.

2025-07-29 via Nuitee
P
Paul
10
Pros:

Such a wonderful stay. I have been here a couple of times before and it just as magic as the first time. The setting is amazing, facilities are well maintained and equipped, it is just a perfect little place like a utopian paradise. Thank you for another fantastic stay.

2025-07-28 via Nuitee
A
Angela partner
10
Pros:

Great views, great spa bath, close to esplanade and shops

2025-07-21 via Nuitee
V
Verified traveler
8
Family stay
Pros:

We were in apartment 509 on the fifth level with views mainly to the south for this stay. The apartment is getting a little tired and worn but still great for a family of 6 to be able to stay together. There is plenty of crockery, cutlery and serving dishes including plastic children’s crockery in the well set out kitchen. The main tv in the living area is set for Foxtel but would be better if it was like the tv in the main bedroom which is a normal smart tv where Netflix etc can be viewed. The worst things in this apartment were the exhaust fan ducts in the bathrooms and aircons were so full of fluff and dust that we weren’t game to use the air conditioning, though luckily it was cool enough to go without. The resort pools and spa are great though the spa chlorine level was so high that my eyes stung from the moment I entered. We chose the Monaco again because of it’s proximity to beach and town and as it has 3 bedroom apartments which is what we required.

2025-07-21 via Nuitee
A
Athol Graeme partner
8
Pros:

Overall a great place to stay with two reservations that affected our stay. Firstly the A/C was not working on arrival and thus the apartment was very cold until two days later when the staff were able to source a heater and extra blankets. The A/C is clearly overly complicated and not up to standard. Secondly what 3 star accommodation these days still only has queen sized beds, Let alone Monaco that claims a 4/5 star rating. The staff were great but the heating was not good and the bed needs upgrading to come into the 21st century.

2025-07-19 via Nuitee
A
Amelia family
10
Pros:

Lovely quiet location with stunning views. Nice and clean, easy parking, close to cafes and shops.
Highly recommend.

2025-07-17 via Nuitee
V
Vijay family
10
Pros:

Great views
Scenic views
Close to the beach
Good food outlets nearby
Clean and tidy

2025-07-08 via Nuitee
A
Andrew
10
Pros:

Amazing apartment and central location! Will be staying here again in the future.

2025-07-08 via Nuitee
L
Luke partner
10
Pros:

Nice place to spend the weekend! Every channel of foxtel at your leisure, big rooms, big apartment. Only disappointment was level 5 or below’s are blocked by the restaurant in front. Level 5 was just on roof level of the restaurant…. Would stay here again!

2025-07-03 via Nuitee
B
Blair partner
10
Pros:

Very comfortable accommodation in a great location. Everything you need and easy.

2025-06-18 via Nuitee
Y
Yaara
6
Pros:

Maintenance and cleaning can improve and was below my expectations.

2025-06-15 via Nuitee