Le Petit CHARME-INN

Hotels
8.8 (3207 reviews)
Metzggasse 28 , Zermatt , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Safety deposit box
Ski storage
Non-smoking throughout
Fire extinguishers
Key card access
Ski storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Noisy construction
Old furnishings
Some shower issues

Categories

Cleanliness
8.45
Overall cleanliness mentioned positively, but some issues like shower problems reported.
Service
9.25
Staff were consistently described as friendly and accommodating.
Location
9.25
Many reviews highlighted the excellent location, close to Zermatt.
Room Quality
8.65
Rooms were clean and comfortable, though some guests noted issues with furnishings.
Amenities
8.25
Amenities were satisfactory, although some guests mentioned missing conveniences.
Value for Money
8.75
Affordable pricing received praise, but expectations should be managed regarding facilities.
Food and Beverage
8.85
Breakfast was well-received, with a good variety mentioned.
Overall Experience
8.95
Guests had a pleasant stay, though some minor complaints were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:29

Property Description

Stunning Mountain Views

Experience the beauty of the Matterhorn Mountain from our rooftop terrace at Le Petit CHARME-INN. Our alpine-style rooms offer a cozy retreat with wooden furnishings and modern amenities like a flat-screen TV and free WiFi.

Convenient Location

Located in the heart of Zermatt, just a short walk from the ski lifts and the bustling main street, you'll have easy access to restaurants, bars, and shops. Start your day with a delicious breakfast buffet before hitting the slopes or exploring the town.

Warm Hospitality

Our friendly staff is dedicated to making your stay memorable, ensuring you have everything you need for a comfortable visit. Book your stay at Le Petit CHARME-INN for an unforgettable mountain getaway.

Important information:

Please note that construction work is going on nearby from Monday to Friday and some rooms may be affected by noise.

Please note that Zermatt is a car-free village. Guests have to leave their car in Täsch and proceed by train.

Please note that guests arriving after 20:00 are kindly requested to inform the hotel in advance. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation.

Please inform Le Petit CHARME-INN in advance about the exact number of adults and children arriving and the age of the children. You can use the Special Requests box when booking or contact the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 3207 reviews
Cleanliness: 8.45
Service: 9.25
Location: 9.25
Room Quality: 8.65
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.85
Overall Experience: 8.95
R
Reto • solo_traveller • ch
9
Preis zu Leistungen sind perfekt
2026-04-18 • via Nuitee
J
Jinlin • family_with_children • cn
8
2026-04-17 • via Nuitee
W
Werner • extended_group • ch
6
Für Kurzurlaub genau die richtige Hotelwahl im Dorf- Zentrum von Zermatt
Pros:

Ausgezeichnete Lage. Super Frühstücksbuffet, freundliches Personsl

Cons:

Wie der Name verrät! Petit charmant“ klein waren die Zimmer wirklich! Kaum Platz für Koffer etc.

2026-04-17 • via Nuitee
P
Pascal • solo_traveller • ch
8
2026-04-16 • via Nuitee
E
Ernesto Jose • couple • ar
9
2026-04-16 • via Nuitee
A
Anna-Patrizia • couple • ch
8
2026-04-14 • via Nuitee
D
Dora • couple • ch
9
Super
Pros:

L’emplacement

2026-04-13 • via Nuitee
J
Joshua • solo_traveller • us
10
All of the basics done very well. Extremely good value for the money.
Pros:

It had all the basics, in a very good spot in town a little off from the main drag but not inconveniently so. Everything was clean and comfortable, and the small size did not bother me. The breakfast was excellent. The view from the rooftop is also fairly good. The staff were extremely cordial.

Cons:

The rooms are fairly dim during nighttime. I also wish more people used the rooftop lounge; it was pretty cool and would have been extra cool if I was not up there by myself.

2026-04-13 • via Nuitee
S
Schuler • solo_traveller • ch
7
2026-04-13 • via Nuitee
K
Karen • couple • de
8
2026-04-13 • via Nuitee
E
Elena • solo_traveller • ch
8
Herziges Hotel mit tollem Rooftop
Pros:

Sauberes Zimmer, gute Lage Nähe Zentrum, traumhaftes Rooftop, freundliches Personal, gutes Frühstück

Cons:

Es ist sehr hellhörig und das Bett knarzt und quietscht sehr wenn man sich darauf setzt oder liegt, daher klare Empfehlung Ohropax mitzunehmen

2026-04-12 • via Nuitee
M
markus • solo_traveller • de
10
Pros:

Prima Lage, nettes Personal, angenehmer Aufenthalt.

2026-04-12 • via Nuitee
P
Prisca • solo_traveller • ch
10
2026-04-11 • via Nuitee
• solo_traveller • se
9
2026-04-10 • via Nuitee
H
HSIAO CHI • extended_group • tw
8
2026-04-10 • via Nuitee
M
Marrion • family_with_children • gb
6
Pros:

Good location, nice breakfast, also had free drinks if you didn't want your room to be cleaned the next morning

Cons:

No electric kettle/ free coffee or tea in the room. Beds not comfy. Pillows were the worst!! Very expensive without much value

2026-04-10 • via Nuitee
C
Cinzia Fortunati-Cassiano • family_with_children • ch
7
2026-04-10 • via Nuitee
E
Eliane • couple • ch
9
Wir waren für das Zermatt unplugged. Ideal! Das Frühstück war reichhaltig und sehr gut! Die Bedienung war sehr freundlic
Pros:

Ruhig und zentral

2026-04-10 • via Nuitee
• couple • au
7
2026-04-09 • via Nuitee
B
Brittany • family_with_children • ch
10
Pros:

Location was excellent, good family location, ski room, beds were a bit tight in room, but fine for a short stay. Very friendly staff.

2026-04-09 • via Nuitee