Le Petit CHARME-INN

Hotels
8.8 (3173 reviews)
Metzggasse 28 , Zermatt , ch

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Safety deposit box
Ski storage
Non-smoking throughout
Fire extinguishers
Key card access
Ski storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Noisy construction
Old furnishings
Some shower issues

Categories

Cleanliness
8.45
Overall cleanliness mentioned positively, but some issues like shower problems reported.
Service
9.25
Staff were consistently described as friendly and accommodating.
Location
9.25
Many reviews highlighted the excellent location, close to Zermatt.
Room Quality
8.65
Rooms were clean and comfortable, though some guests noted issues with furnishings.
Amenities
8.25
Amenities were satisfactory, although some guests mentioned missing conveniences.
Value for Money
8.75
Affordable pricing received praise, but expectations should be managed regarding facilities.
Food and Beverage
8.85
Breakfast was well-received, with a good variety mentioned.
Overall Experience
8.95
Guests had a pleasant stay, though some minor complaints were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:29

Property Description

Stunning Mountain Views

Experience the beauty of the Matterhorn Mountain from our rooftop terrace at Le Petit CHARME-INN. Our alpine-style rooms offer a cozy retreat with wooden furnishings and modern amenities like a flat-screen TV and free WiFi.

Convenient Location

Located in the heart of Zermatt, just a short walk from the ski lifts and the bustling main street, you'll have easy access to restaurants, bars, and shops. Start your day with a delicious breakfast buffet before hitting the slopes or exploring the town.

Warm Hospitality

Our friendly staff is dedicated to making your stay memorable, ensuring you have everything you need for a comfortable visit. Book your stay at Le Petit CHARME-INN for an unforgettable mountain getaway.

Important information:

Please note that construction work is going on nearby from Monday to Friday and some rooms may be affected by noise.

Please note that Zermatt is a car-free village. Guests have to leave their car in Täsch and proceed by train.

Please note that guests arriving after 20:00 are kindly requested to inform the hotel in advance. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation.

Please inform Le Petit CHARME-INN in advance about the exact number of adults and children arriving and the age of the children. You can use the Special Requests box when booking or contact the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 3173 reviews
Cleanliness: 8.45
Service: 9.25
Location: 9.25
Room Quality: 8.65
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.85
Overall Experience: 8.95
S
Silvia • family_with_children • ch
8
2026-03-27 • via Nuitee
M
Mikael • solo_traveller • ch
8
2026-03-25 • via Nuitee
S
Sudha • solo_traveller • au
8
Good value for money, good location.
Pros:

Location is nearby to everything, Matterhorn can be seen from the roof and if lucky from the room window too, reception lady was very nice.

Cons:

Bed mattress was too soft.

2026-03-25 • via Nuitee
A
Arno • solo_traveller • de
9
2026-03-24 • via Nuitee
Y
Yulia • couple • ch
8
We had a great time! The staff was super friendly and breakfast was fantastic!
Pros:

The room was a tipical cozy mountain room. Clean, big enough, comfottable. We were lucky and had a view directly at the Materhorn. Clean, quiet, can definitely recommend.

Cons:

The pillows were uncomfortable, as they were a bit too soft for my taste, but this is a personal preference.

2026-03-23 • via Nuitee
L
Lyla • solo_traveller • us
10
Pros:

Great location, had to go uphill slightly but nothing crazy. Was a very short walk to the stores and restaurants. Beautiful area! Rooms were small but just fine for a solo traveler. Windows opened so that was a plus.

2026-03-23 • via Nuitee
R
Raissa • couple • br
6
Cons:

O quarto estava muito sujo

2026-03-22 • via Nuitee
V
Vergel • extended_group • ae
9
2026-03-21 • via Nuitee
P
Patricia • solo_traveller • ch
8
2026-03-20 • via Nuitee
F
Felipe • extended_group • it
9
Ottima opzione ad Zermatt per chi cerca un ottimo rapporto qualita prezzo
Pros:

Ottima collazione, staff eccezionale, stanza comoda e nuova incluso bagno, posizione adeguata vicino alla via principale, ottima opzione e rapporto qualità / prezzo

Cons:

L'albergo ha un ottimo rapporto qualita / prezzo.

2026-03-18 • via Nuitee
D
Dimitrios • family_with_children • gr
10
Pros:

Βρίσκεται στο κέντρο του Ζερματ, ήταν καθαρό και είχε καλό πρωινό.

Cons:

Τα δωμάτια ήταν κάπως μικρά και χωρίς καλό φωτισμό

2026-03-17 • via Nuitee
O
Oranan • solo_traveller • gb
6
Good breakfast but old furnitures ,small room and not near train station .
Pros:

Price is lower than others but still expensive.

Cons:

Small room, old furniture,location .

2026-03-16 • via Nuitee
M
Myshkovets • family_with_children • pl
10
2026-03-15 • via Nuitee
L
Lidia • family_with_children • ch
8
Uns hat alles sehr gut gepasst.
Pros:

Das Personal war sehr nett und hilfsbereit. Das Zimmer war sehr sauber. Das Frühstück war ausreichend 😍

2026-03-15 • via Nuitee
S
Sorin • extended_group • ch
9
Modestes und günstiges Hotel
Pros:

Top Lage, leckeres Frühstück und freundliches Personal

Cons:

Die Fenster isolierten überhaupt nicht und man hörte alle Menschen welche auf der Strasse liefen.

2026-03-15 • via Nuitee
M
Mika • extended_group • fi
6
Nice old hotel in the city center
Pros:

Great location, friendly staff, good breakfast, free vouchers for drinks when room is not cleaned. Nice rooftop terrace. Price is good compared to others.

Cons:

Old house with strong scent probably to cover mold odor. All noises from other rooms and outside come through. The church bell starts ringing at 6:45 and you will hear it. Bathroom had 2 silverfish.

2026-03-15 • via Nuitee
D
Dominik • solo_traveller • ch
8
2026-03-15 • via Nuitee
F
François • family_with_children • ch
7
2026-03-14 • via Nuitee
G
Guhan • extended_group • au
7
2026-03-13 • via Nuitee
C
Charlene • couple • ie
8
2026-03-11 • via Nuitee