Le Petit CHARME-INN

Hotels
8.8 (3173 reviews)
Metzggasse 28 , Zermatt , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Safety deposit box
Ski storage
Non-smoking throughout
Fire extinguishers
Key card access
Ski storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Noisy construction
Old furnishings
Some shower issues

Categories

Cleanliness
8.45
Overall cleanliness mentioned positively, but some issues like shower problems reported.
Service
9.25
Staff were consistently described as friendly and accommodating.
Location
9.25
Many reviews highlighted the excellent location, close to Zermatt.
Room Quality
8.65
Rooms were clean and comfortable, though some guests noted issues with furnishings.
Amenities
8.25
Amenities were satisfactory, although some guests mentioned missing conveniences.
Value for Money
8.75
Affordable pricing received praise, but expectations should be managed regarding facilities.
Food and Beverage
8.85
Breakfast was well-received, with a good variety mentioned.
Overall Experience
8.95
Guests had a pleasant stay, though some minor complaints were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:29

Property Description

Stunning Mountain Views

Experience the beauty of the Matterhorn Mountain from our rooftop terrace at Le Petit CHARME-INN. Our alpine-style rooms offer a cozy retreat with wooden furnishings and modern amenities like a flat-screen TV and free WiFi.

Convenient Location

Located in the heart of Zermatt, just a short walk from the ski lifts and the bustling main street, you'll have easy access to restaurants, bars, and shops. Start your day with a delicious breakfast buffet before hitting the slopes or exploring the town.

Warm Hospitality

Our friendly staff is dedicated to making your stay memorable, ensuring you have everything you need for a comfortable visit. Book your stay at Le Petit CHARME-INN for an unforgettable mountain getaway.

Important information:

Please note that construction work is going on nearby from Monday to Friday and some rooms may be affected by noise.

Please note that Zermatt is a car-free village. Guests have to leave their car in Täsch and proceed by train.

Please note that guests arriving after 20:00 are kindly requested to inform the hotel in advance. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation.

Please inform Le Petit CHARME-INN in advance about the exact number of adults and children arriving and the age of the children. You can use the Special Requests box when booking or contact the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 3173 reviews
Cleanliness: 8.45
Service: 9.25
Location: 9.25
Room Quality: 8.65
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.85
Overall Experience: 8.95
A
Agnieszka • solo_traveller • ch
10
2026-03-07 • via Nuitee
A
Anita • couple • au
10
We will be coming back next year!
Pros:

Nice rooms, very clean and the staff are very friendly and helpful. The hotel is in a very central location.

Cons:

N/a

2026-03-06 • via Nuitee
G
Gudrun • couple • ch
8
Entsprach im Grossen und Ganzen unseren Erwartungen.
Pros:

Es war alles da was wir brauchten. Für eine Übernachtung reicht das.

Cons:

Die Glastüre zum Badezimmer (Zi. 421) sollte dringend einmal geputzt werden. Im und auf dem Schrank lagen noch Sachen vom Vorgänger.

2026-03-06 • via Nuitee
בני • couple • il
10
2026-03-05 • via Nuitee
D
David • extended_group • gb
9
Great location for a short ski trip. All the key things you need and very clean. A free beer for each day you didn’t nee
Pros:

Great location, nice breakfast, helpful team.

Cons:

Nothing.

2026-03-05 • via Nuitee
J
James • extended_group • us
10
Pros:

Lovely stay at a good location. Central location so we could easily get from the main station and to the lifts. Lovely view from roof terrace.

2026-03-05 • via Nuitee
A
Agnes • solo_traveller • ch
9
Pros:

Ruhig . Gutes Bett . Sauber .Nettes Personal .
Terasse mit Blick zum Matterhornspitze

2026-03-04 • via Nuitee
S
SONIA • couple • it
9
Pros:

Staff gentilissimo e colazione fantastica. Camera un po' piccola ma molto confortevole e molto pulita. Lo consiglio

Cons:

Siamo stati bene!

2026-03-04 • via Nuitee
J
Jörg • solo_traveller • ch
9
Tolles Preis- Leistunsverhältnis. Gerne wieder
Pros:

Zentrale Lage, sauber, freundliches Personal

2026-03-03 • via Nuitee
D
di palma • family_with_children • fr
7
2026-03-02 • via Nuitee
L
Lihua • solo_traveller • cn
10
2026-03-02 • via Nuitee
C
Chassot • couple • ch
6
2026-03-02 • via Nuitee
A
Andreas • solo_traveller • ch
9
Pros:

Zuvorkommende Mitarbeitende, preiswert.

2026-03-01 • via Nuitee
W
Wolfgang • extended_group • de
9
2026-03-01 • via Nuitee
C
Corinne • family_with_children • ch
8
2026-03-01 • via Nuitee
Колев • couple • bg
10
2026-03-01 • via Nuitee
I
ivan • couple • gb
9
2026-02-28 • via Nuitee
J
Jennifer • couple • ch
6
2026-02-28 • via Nuitee
R
Roxana • couple • ch
8
Gut
2026-02-28 • via Nuitee
T
tayyar • couple • tr
6
Pros:

Bölge için fiyatı avantajlı

Cons:

Oda çok dar. İki kişinin oda içinde hareket etmesi mümkün değil

2026-02-28 • via Nuitee