Holiday Inn Express Hotel & Suites Smithfield - Selma I -95 by IHG

Hotels
•
Holiday Inn Express
8.2 (148 reviews)
190 S Equity Dr, Smithfield, North Carolina, 27577 , Smithfield , US
+1 919-934-3350

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Facilities

Fitness facilities
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Smoke-free property
Tours/ticket assistance
Free self parking
Free buffet breakfast
Banquet hall
See all facilities

Review Highlights

Pros:
Clean, spacious rooms
Friendly and helpful staff
Excellent/free breakfast with good variety
Convenient location near dining, shopping and outlet mall
Free Wi-Fi
Easy check-in and accommodating front desk
Cons:
Pillows too soft for some guests
One ice machine for building was out of service
Occasional noisy/lumpy bed reported
Electronic window shade damaged in one room; false fire alarm incident
Price noted as slightly higher than nearby hotels

Categories

Cleanliness
8.8
Multiple reviews explicitly call the property 'very clean', 'spotless' and 'clean, spacious', indicating strong cleanliness overall.
Service
8.8
Staff repeatedly described as friendly, professional and helpful (front desk helped with TV, food recommendations and went above and beyond), supporting a high service score.
Location
8.4
Several mentions of a great area with many dining/shopping options, close to the outlet mall and convenient off I-95 — generally positive location sentiment.
Room Quality
6.9
Rooms are described as large and comfortable but there are multiple negatives (pillows too soft, a lumpy/noisy bed, and an inoperative electronic shade), producing a mixed-to-moderate rating.
Amenities
7.9
Free Wi-Fi and a well-regarded free breakfast are positives, but reported issues (only one ice machine out of service, limited lamps in seating area) temper the score.
Value for Money
7.9
One comment notes price is slightly higher than nearby hotels but 'worth it'; some guests felt the value was good overall despite occasional issues.
Food and Beverage
9
Breakfast is repeatedly described as 'excellent', 'fantastic' with good variety (cinnamon rolls called out) and very good coffee — strong positive sentiment.
Overall Experience
7.9
Overall stays are characterized as excellent and highly recommended by many guests, though isolated incidents (false fire alarm, room shade/electrical issue) lowered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Indoor Pool and Fitness Center
Embrace relaxation and wellness with our indoor pool and a fully-equipped fitness center.

Complimentary Amenities
Enjoy free Wi-Fi, buffet breakfast, and self-parking alongside helpful services like tour assistance and a picnic area.

Luxurious Accommodations
Unwind in our air-conditioned rooms with Tempur-Pedic beds, premium bedding, and modern amenities for a comfortable stay.

Ready to elevate your experience? Book your stay with us at the Holiday Inn Express Hotel & Suites Smithfield - Selma I -95 now!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 148 reviews
Cleanliness: 8.8
Service: 8.8
Location: 8.4
Room Quality: 6.9
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 9
Overall Experience: 7.9
C
Charles
8
Pros:

Rooms are clean, good for a family of four with two queen beds that are comfortable although the pillows are too soft. there is free wifi and the morning breakfast was excellent. The price is slightly higher than other hotels in the area but worth it.

2025-10-02 • via Nuitee
K
Kathryn • partner
10
Pros:

The staff was friendly and helped with food recommendations.

2025-09-25 • via Nuitee
B
Bruce
10
Terrific
Pros:

Large rooms, spotless and comfortable. Great area with a multitude of dining and shopping options. Really fantastic free breakfast.

2025-09-17 • via Nuitee
Y
Yunho
8
Pros:

Only one ice machine for whole building, and It did not had ice, because machine was making ice. It was only 50% ready, I don't know how long i had to wait.

2025-09-13 • via Nuitee
W
winston
10
Pros:

Good

2025-09-13 • via Nuitee
R
Roger • family
10
Pros:

Clean, spacious and welcoming facility with professional staff.

2025-09-10 • via Nuitee
R
Ronnie • partner
6
Pros:

Better breakfast

2025-08-03 • via Nuitee
G
Gale
10
Pros:

Nice property. Room was great and we had lots of space. Surprisingly, we enjoyed the breakfast. Good variety and good tasting, especially the cinnamon rolls.

2025-07-21 • via Nuitee
S
Sostenes • family_with_children
10
Pros:

Ery nice place

2025-07-17 • via Nuitee
S
Scott
8
Pros:

Good place for an overnight stay when traveling off of I-95

2025-07-09 • via Nuitee
G
Geraldine
10
Reunion
Pros:

Very clean property, friendly staff, and good location.

2025-07-06 • via Nuitee
S
Shaun • family
10
Pros:

It was ok

2025-07-05 • via Nuitee
B
Bethany
10
Awesome staff
Pros:

Check. In was easy, the front desk host ( she had her right arm in purple cast) went above and beyond helping make our stay great, she came to the room and fixed the TV, also provided plates and napkins for our take out dinner that the restaurant forgot! Don't remember her name but she was very personable and really made our stay great!!

2025-06-21 • via Nuitee
S
Sandy
10
Pros:

I haved stayed here multiple times. Greats service, beds are comfortable. Continental is good and plenty of places to go out and eat. And its closed to outlet mall.

2025-06-11 • via Nuitee
J
James • family
8
Pros:

The bed was a little lumpy, noisy until after 11 PM

2025-06-08 • via Nuitee
L
LARRY • family
8
Pros:

The staff was very professional and helpful. The breakfast was very good. Coffee was extremely good. We had a accessible room for my mother. The room
was clean, except the electranic shade did not work. That gound that someone had cut the wire. The window shade could not be pulled down. So it was opened all night. Then at 530 the fire alarm went off. I had to walk my mother down 3 floors. She is not i good health. All for a false reason. And the were no lamps in the stting area, very dark area. They did give us a slight discount, thank you.

2025-06-05 • via Nuitee
B
Bruce
10
Pros:

Excellent stay, fantastic breakfast

2025-05-24 • via Nuitee
B
BARBARA • partner
10
Pros:

Best Holiday Inn we ever stayed at! Extremely well run! Highly recommend!!

2025-05-21 • via Nuitee
K
Katrina
10
Pros:

Easy stop off 95

2025-05-05 • via Nuitee
S
Shaun
8
Pros:

STAFF MEMBERS HELPFUL AND PLEASANT; ROOM CLEAN AND QUIET; SEVERAL RESTURANTS WITHIN CLOSE PROXIMITY

2025-05-03 • via Nuitee