Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Small rooms
Basic breakfast

Categories

Cleanliness
7.66
Some reviews mention hygiene issues, indicating a need for improvement.
Service
9.13
Repeatedly praised for the friendliness and attentiveness of the staff.
Location
8.67
Good location close to attractions and public transport.
Room Quality
7.62
Rooms mentioned as small and lacking sound insulation.
Amenities
8.15
Amenities like breakfast and snacks are appreciated but could be better.
Value for Money
8.61
Perceived good value given location and included breakfast.
Food and Beverage
7.66
Breakfast described as basic and could use improvements.
Overall Experience
8.13
Guests had a positive overall experience despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:51

Property Description

Modern Rooms with Free Wi-Fi Access
City London Hotel, just a 10-minute walk from South Bank, boasts modern rooms with bare wooden floors, free Wi-Fi, and complimentary mineral water.

Convenient Location
Located a short distance from Elephant & Castle Underground Station, our hotel offers easy access to popular attractions such as Tate Modern, London Eye, and Ministry of Sound nightclub.

Complimentary Breakfast and Fast Food Options
Start your day with a complimentary continental breakfast or opt for a heartier English breakfast for a nominal fee. Indulge in fast food and light snacks available at the hotel for a quick and convenient dining option.

Book your stay at City London Hotel now to experience comfort, convenience, and exceptional service during your visit to London!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 2721 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.13
M
Manuel extended_group it
7
Buon soggiorno low-cost
Pros:

Il personale è accogliente e disponibile, la posizione è abbastanza buona e le camere sono abbastanza attrezzate.

Cons:

La pulizia delle camere non è ottimale, anche se è pur sempre accettabile, lo stesso vale per la grandezza della nostra camera quadrupla, mentre la colazione è abbastanza scarsa.

2026-03-14 via Nuitee
T
Tim couple gb
8
Great hotel.
Pros:

Its location was ideal for our few days in London. The sweets/biscuits at reception was a pleasant surprise. The area was quiet.

Cons:

The bed in our room was against a wall on its left hand side meaning that getting in and out was restricted, this is just a personal preference and didn't retract from a good night's sleep.

2026-03-14 via Nuitee
J
Julie extended_group fr
6
2026-03-13 via Nuitee
B
Balázs couple hu
10
Nagyon jó szállás! Ajánlom!
Pros:

Nagyon kedves személyzet, nagyon jól felszerelt szobák, közel a központhoz

2026-03-13 via Nuitee
A
Anja couple de
8
2026-03-13 via Nuitee
L
Luca couple it
8
Nice place
Pros:

Good location, staff very kind and supportive.

Cons:

There wasn't real issues. Room was a bit smaller than expected, few amenities could be improved (coat hangers over the table aren't much comfortable) but nothing that could ruin your holiday.

2026-03-13 via Nuitee
J
Javier extended_group es
9
Londerful
Pros:

The location and the staff treatment

Cons:

We had some issues with pipes during the first night, but it was solved efficiently the next day

2026-03-13 via Nuitee
D
David solo_traveller gb
8
2026-03-13 via Nuitee
B
Boulahlib couple ie
8
2026-03-12 via Nuitee
J
Joanna couple pl
9
Bardzo przyjemny pobyt.
Pros:

Świetna lokalizacja. Personel bardzo miły, domowa atmosfera. Czyste pokoje, codzienne sprzątanie i wymiana ręczników.

Cons:

Śniadania mogłyby być bardziej różnorodne i brakowało warzyw na śniadaniu.

2026-03-12 via Nuitee
M
Maria Jose extended_group es
8
Acogedora
Pros:

En general todo muy bien, el personal del hotel muy amable

2026-03-12 via Nuitee
V
valecomp solo_traveller it
3
Troppo costosa per quello che è, anche per Londra troppo.
Pros:

Il personale è molto gentile. Ti accolgono con fiori freschi frutta e caramelle, sono estremamente educati e disponibili La zona non è fantastica ma non lontanissima da zone più interessanti e importanti snodi ferroviari e metropolitane

Cons:

La camera era minuscola e in più aveva il tetto spiovente quindi gran parte della superficie non era utilizzabile, il letto era troppo duro, l insonorizzazione inesistente. Essendo un sottotetto si sentivano i rumori dei macchinari installati sul tetto. La camera aveva un lucernario con vetro satinato mi è stata venduta come camera Sky view 🧐. La colazione inclusa nel prezzo ma valeva 1€. La decorazione dei corridoi di pessimo gusto. La posizione non delle migliori. Il prezzo decisamente non è adeguato

2026-03-11 via Nuitee
B
Bertolini couple it
10
2026-03-11 via Nuitee
M
Monica solo_traveller it
10
2026-03-11 via Nuitee
A
Andrej couple hr
8
London holiday
Pros:

Pleasant staff and a great location. The hotel has a very warm, family-like atmosphere. Guests are treated with many thoughtful extras such as cookies, coffee, candies, and water available throughout the stay. The English breakfast is excellent and a great way to start the day.

2026-03-11 via Nuitee
C
Cláudia couple pt
10
Pros:

Simpatia e amabilidade dos funcionários

2026-03-10 via Nuitee
C
Carlos couple br
8
Pros:

A acomodação é boa, pequena mas bem confortável!

2026-03-10 via Nuitee
D
Dritan couple it
9
Pros:

Staf e pulizia, posizione ottima

Cons:

La struttura è un po' datata, anche se è ben tenuta, i segni del tempo ci sono

2026-03-10 via Nuitee
R
Rosa extended_group es
8
2026-03-09 via Nuitee
S
Santhanam solo_traveller gb
6
2026-03-09 via Nuitee