Hotel Pan Americano

Hotels
7.4 (190 reviews)
Rua Augusta, 778 , Sao Paulo , br

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent staff service
Good breakfast variety
Spacious rooms
Cons:
Poor cleanliness
Inadequate Wi-Fi
High noise levels

Categories

Cleanliness
5.73
Reviews indicated issues with cleanliness and maintenance.
Service
8.7
Staff were consistently noted for being polite and helpful.
Location
8.74
The hotel's location was praised for convenience and access.
Room Quality
7.19
Rooms were spacious, though some amenities were lacking.
Amenities
6.22
Wi-Fi service was criticized, and some other amenities need improvement.
Value for Money
6.68
The price is perceived as high for the quality of services provided.
Food and Beverage
7.23
Breakfast was generally good but with room for improvement on variety.
Overall Experience
8.7
Overall satisfaction reported, with specific areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:45

Property Description

Swim, Surf, and Park

Pan Americano, nestled on Augusta Street, offers a prime location near São Paulo's key Convention and Cultural Centers. Guests can unwind in the swimming pool, stay connected with Wi-Fi, and enjoy the convenience of parking facilities.

Artistic Comfort

The rooms at Hotel Pan Americano boast a blend of neutral colors and tasteful artwork, creating a serene ambiance. Equipped with modern amenities like air conditioning, flat-screen TV, and minibar, the rooms ensure a comfortable stay. Additionally, room service and a 24-hour front desk cater to guests' needs promptly.

Gastronomic Delight

Indulge in a sumptuous buffet breakfast at Pan Americano's exquisite restaurant, offering an array of cakes, pastries, juices, and fruits. Perfect for starting the day on a delicious note.

Book your stay at Pan Americano now and experience the best of São Paulo's hospitality.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 190 reviews
Cleanliness: 5.73
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 6.22
Value for Money: 6.68
Food and Beverage: 7.23
Overall Experience: 8.7
D
Davyson • solo_traveller • br
8
Bom Hotel no coração da Augusta
Pros:

Bom hotel no coração do agito da Rua Augusta, porém, sem barulho no quarto. Piscina muito boa e bom café da manhã. Funcionários excelentes.

Cons:

O Hotel precisa de modernização na área da piscina.

2026-03-07 • via Nuitee
E
ERIC • extended_group • br
7
2026-03-06 • via Nuitee
C
Carlos Marcelo • couple • br
8
2026-03-04 • via Nuitee
M
Marcos Sanches • family_with_children • br
6
Razoável
Pros:

Atenção dos funcionários.

Cons:

Banheira com ralo entupido ( temos que tomar banho na água ).uma janela pequena que seria desnecessário ou devia ter uma cortina , pois entra luminosidade, elevador não vai até o estacionamento, vc tem que parar no térreo e descer as escadas, Tv e ar condicionado obsoletos,.

2026-03-02 • via Nuitee
V
Vanessa • extended_group • br
7
Cons:

Faltou pão de queijo do café da manhã e mamão sem casca.

2026-03-02 • via Nuitee
F
Felipe • solo_traveller • br
6
Pros:

Gostei dos funcionários que estavam de plantão no dia, e também do café da manhã.

Cons:

Tudo velho e muito antigo. Precisa de uma reforma urgente.

2026-03-02 • via Nuitee
M
Mariana • couple • br
4
Hotel de baixíssimo custo beneficio.
Pros:

Funcionários amigáveis.

Cons:

Valor muito alto para o que o hotel oferece; café da manhã razoável; higiene deixou a desejar; ralo da banheira sem vazão, a água do chuveiro subiu e tivemos que tomar banho com a água suja até a canela.

2026-02-26 • via Nuitee
D
DELFIN • extended_group • cl
10
2026-02-22 • via Nuitee
P
Pablo Moreno Fernandes • solo_traveller • br
9
Pros:

O banheiro do quarto é muito bom, o quarto é bom, mas os travesseiros podem ser mais confortáveis.

Cons:

O café da manhã poderia ter melhor preparo de alguns itens.

2026-02-13 • via Nuitee
M
Mirelle Nathalia De Oliveira • couple • br
8
2026-02-09 • via Nuitee
G
Gilberto • solo_traveller • br
8
Melhorou muito
Pros:

A reforma dos banheiros

Cons:

Colchão e travesseiro, infelizmente precisa ser revisto

2026-01-27 • via Nuitee
M
Marcelo • extended_group • br
7
Cons:

Café da manhã faltou pão de queijo, suco natural e bolo simples. Ovo mexido estava ruim.
O checkout achei que seria 24h após o check in, mas não foi, tive que sair às 12h.

2026-01-25 • via Nuitee
F
Fernando • solo_traveller • br
6
Cons:

Quarto antigo em local de São Paulo de frente para casas noturnas.

2026-01-23 • via Nuitee
F
FlorianaBlanco • couple • uy
10
2026-01-23 • via Nuitee
A
adriano • couple • br
10
Pros:

De tudo

Cons:

Nada a falar

2026-01-22 • via Nuitee
S
SARAGA • extended_group • br
5
Pros:

A localização era boa

Cons:

O hotel é muito antigo, estrutura ruim, você consegue ouvir a pessoa caminhando no quarto de cima. Sem falar no barulho que você ouve da rua. O café da manhã é aceitável, mas com poucas opções.

2026-01-20 • via Nuitee
M
Marcos Vinícius • solo_traveller • br
10
2026-01-19 • via Nuitee
G
GABRIELA • extended_group • br
9
2026-01-19 • via Nuitee
D
Davyson • family_with_children • br
8
Ótima Localização e com PISCINAAA!
Pros:

Excelente localização no coração pulsante da Rua Augusta. Piscina ótima. Café da manhã muito honesto. Funcionários exemplares.

Cons:

As instalações do hotel precisam de modernização, mas nada que atrapalhe. Lençol de elástico nas camas seria bom.

2026-01-13 • via Nuitee
A
Aieza • family_with_children • br
6
Pros:

Educação dos funcionários

Cons:

Banheiro velho, precisa de reforma

2026-01-09 • via Nuitee