Hotel Gran Via Veracruz

Hotels
8.5 (1228 reviews)
Salvador Diaz Miron, 1572 , Veracruz , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Limited food options
Inconsistent service in some areas

Categories

Cleanliness
7.96
Several mentions of cleanliness issues, including roaches in rooms and old sheets.
Service
9.43
Overall positive feedback about the staff being friendly and helpful.
Location
9.47
Many reviews highlighted the convenient location near the bus terminal.
Room Quality
8.42
Rooms were comfortable and spacious, though some issues were noted.
Amenities
7.95
Amenities mentioned lack variety and quality, particularly the pool and buffet.
Value for Money
8.91
Good price for the location, but some complaints about cleanliness affect value.
Food and Beverage
6.96
Limited options at the buffet and inconsistent food quality noted.
Overall Experience
8.93
Most guests were satisfied despite some issues and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:34

Property Description

Luxurious Spa and Outdoor Pool
Indulge in relaxation at the Gran Vía's spa with a fitness center, sauna, and rejuvenating massage services. Take a refreshing dip in the outdoor pool for the ultimate unwind.

Modern Rooms with High-Tech Amenities
Experience comfort and convenience in the hotel's modern rooms equipped with plasma cable TV, free Wi-Fi, and a work desk. Enjoy a restful night on plush carpeted floors.

Convenient Central Location
Located in central Veracruz, a short stroll from the Benito Juárez Auditorium and a quick drive from the airport, Hotel Gran Vía offers easy access to both leisure and business destinations.

Book your stay at Hotel Gran Vía now for a perfect blend of luxury and convenience!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: VER

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 3 and older are allowed.
    Children from 3 years old to 10 years old stay for MXN 80 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1228 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 7.95
Value for Money: 8.91
Food and Beverage: 6.96
Overall Experience: 8.93
M
Margarita • solo_traveller • mx
8
Si lo recomiendo
Pros:

La ubicación, lo cómodo, lo limpio y la atención de su personal que resuelve en todo momento

Cons:

Hace falta equipo de cómputo nuevo para el uso de los huéspedes, el que tienen ya es muy antiguo , las letras del teclado no se ven, el mouse no sirve y muy lenta, sin embargo el personal me ayudó a resolver

2026-07-02 • via Nuitee
B
Briones • solo_traveller • mx
7
Razonablemente bien
Pros:

El trato amable, bien ubicado

Cons:

Tenían algunas cucarachillas pequeñitas en lavabo y baño, el personal del desayuno poco pacientes , nada bueno el desayuno, se come mejor en los alrededores

2026-07-01 • via Nuitee
M
Marely • solo_traveller • mx
9
Pros:

Ubicación y precio calidad

Cons:

Había cucarachas el baño solo unas cuantas pero eso era lo único malo

2026-06-29 • via Nuitee
M
Marely • solo_traveller • mx
9
Pros:

La ubicación y precio es genial

Cons:

Las cucarachas en el baño de ahí en fuera todo muy bien

2026-06-29 • via Nuitee
J
Jose Antonio Calderon • couple • mx
7
Cons:

El estacionamiento es muy reducido y una charola de comida que estuvo toda mi estancia en el mismo lugar afuera del elevador

2026-06-29 • via Nuitee
E
Edna Gabriela • solo_traveller • mx
7
Muy caro para lo que ofrece
Pros:

La ubicación

Cons:

Las almohadas eran pésimas el personal nada atento

2026-06-27 • via Nuitee
B
Birgit • family_with_children • de
8
2026-06-23 • via Nuitee
H
Hugo • solo_traveller • mx
7
2026-06-22 • via Nuitee
P
Pilar • family_with_children • mx
9
Agradable
Pros:

Todo muy bien, sobre todo centrico.

2026-06-21 • via Nuitee
T
Trinidad • solo_traveller • mx
10
2026-06-19 • via Nuitee
Y
yola • solo_traveller • mx
10
2026-06-19 • via Nuitee
G
Gonzalez Barron • solo_traveller • mx
10
2026-06-17 • via Nuitee
E
Enriquez • solo_traveller • mx
10
2026-06-15 • via Nuitee
M
Mariia • couple • mx
5
2026-06-15 • via Nuitee
D
Dra. Alejandra • solo_traveller • mx
9
Cons:

El papel higiénico es escazo

2026-06-14 • via Nuitee
D
Dra. Alejandra • solo_traveller • mx
9
2026-06-14 • via Nuitee
A
Anailil Sauri Cortés • solo_traveller • mx
7
Necesita mantenimiento
Pros:

Ubicación

Cons:

Habían cucarachitas en el baño, bastantes y, el aire acondicionado no enfriaba

2026-06-11 • via Nuitee
C
Celia • solo_traveller • mx
1
Pros:

Es muy centrico

Cons:

Hay miles y miles de cucarachas en toda la habitación, hasta se meten en las maletas horrible

2026-06-09 • via Nuitee
T
Trinidad • solo_traveller • mx
10
2026-06-07 • via Nuitee
M
Marissa • family_with_children • mx
6
2026-06-04 • via Nuitee