Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Cleanliness issues
High parking fees

Categories

Cleanliness
7.6
Multiple mentions of poor hygiene and cleanliness issues in rooms.
Service
8.9
Overall helpful and friendly staff, though some negative instances noted.
Location
9.6
Consistently praised for its fantastic central location.
Room Quality
8.1
Rooms are described as comfortable and spacious, with some comments on cleanliness.
Amenities
8.1
Basic amenities are present, but there were some complaints about missing items.
Value for Money
7.6
Some reviews mention the price being high for the size of the rooms.
Food and Beverage
8.1
Breakfast is good, but some reported issues with wait times and variety.
Overall Experience
8.4
Guests generally enjoyed their stay with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:33

Property Description

Luxurious Stay in Historic Ghent

At Hotel Gravensteen, indulge in a blend of history and modern comfort. On-Site Wellness and Fitness: Unwind in the sauna or stay active in the fitness center. Delightful Culinary Experience: Enjoy a hearty breakfast buffet and a variety of drinks at the Donjon Bar. Convenient Location: Explore Ghent's attractions just minutes away, with shopping and public transport nearby. Immerse yourself in the charm of Ghent while enjoying top-notch amenities at Hotel Gravensteen. Book now for an unforgettable stay!

Important information:

Please note that some rooms can only be reached by going outside.

How to drive to accommodations by car:
On the highway E17/E40 direction “Gent” take the exit “Gent Centrum” (B401).
Follow “Alle Richtingen”, then turn left under the bridge and follow direction “Eeklo”.

This is the “Sint Lievenslaan”. Continue down this street “Charles de Kerkhovelaan, Godshuizenlaa, Marterlaarslaan, Einde Were” (1.6 mi).

At intersection “Einde Were - Nieuwewandeling” turn right, at the traffic lights (direction Centrum-Gevangenis).

You are now in the “Nieuwewandeling (N430)”, continue down this road to intersection “Brugsepoortstraat”. Turn right here.
Follow the road “Hoogstraat” until the end.

You will then arrive at “Poel”. Turn left, into the Drabstraat”

(!) Attention, you are now entering the car-free zone (!)

It is important to call the reception of the hotel to ask for an available parking space or pass along the license plate of the car.

Turn left, onto the “Jan Breydelstraat. Halfway down the street you will find the parking lot, on the left side.


Guests are kindly requested to contact (or leave a comment in the Special Requests box) the hotel if they require an extra bed in their room.

Breakfast is served during the following hours:

06:30 – 10:00 during the week
07:00 – 10:30 during the weekend

Please note that for reservations of 5 or more rooms, different group conditions (policies) can apply.Sauna is closed from 2026-06-30 until 2026-03-24
Fitness center is closed from 2026-06-30 until 2026-03-24

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 2935 reviews
Cleanliness: 7.6
Service: 8.9
Location: 9.6
Room Quality: 8.1
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 8.1
Overall Experience: 8.4
C
cathy solo_traveller be
8
2026-05-30 via Nuitee
V
Vadym solo_traveller ua
7
2026-05-30 via Nuitee
Z
zerrin extended_group tr
9
2026-05-30 via Nuitee
B
Bernadette Herr solo_traveller ie
9
2026-05-30 via Nuitee
F
Family solo_traveller us
7
Great Location
Pros:

Excellent location!

Cons:

The AC couldn't keep up with the heat.

2026-05-30 via Nuitee
L
Lucy extended_group gb
9
Great location for visiting the centre of Ghent.
Pros:

Location was brilliant, right in the centre. Friendly staff. There’s a lift. Comfortable bed.

Cons:

Couldn’t book parking at the hotel in advance but found a (cheaper) open air car park just round the corner where we were able to park over night.

2026-05-29 via Nuitee
E
Elvan solo_traveller tr
8
Great location
Pros:

The location is simply perfect. Room was a bit small but clean. The staff was helpful. The rooms have a coffee machine and a water heater for tea.

Cons:

Rooms can be bigger

2026-05-28 via Nuitee
C
Christopher solo_traveller de
8
2026-05-28 via Nuitee
B
Beat couple ch
9
Sensationelle Lage des Hotels in einer höchst aktiven Umgebung. Viel zu sehen rund ums "Gravensteen"
Pros:

Im "Gravensteen" gibt es eine (!) Suite auf dem Dach. Über drei Treppen wohnt man da über Allem. Direkte Sicht auf die Burg und ganz Gent. Sensationell.

Cons:

Manchmal müffelt das Wasser in Gent. Auch in den Rohren der Häuser.

2026-05-27 via Nuitee
H
Herica Leny solo_traveller nl
10
2026-05-27 via Nuitee
M
Marianne couple fr
10
Excellent séjour .
Pros:

Nous avons bénéficié d’un surclassent à notre arrivée et avons dormi dans une très belle suite en duplex sous les toits . Très confortable et vue magnifique . Excellent petit déjeuner . Localisation top dans le centre historique . Très bel hôtel rénové avec goût .

2026-05-26 via Nuitee
R
Raf62 solo_traveller it
9
Ottima esperienza
Pros:

Location ampia, accogliente e completa. Pulita e ben illuminata. Vista panoramica eccellente. Servizi igienici, molto buoni, forniti e puliti. La consiglio.

Cons:

Essendo sotto tetto, la camera andrebbe fatta arieggiare prima dell'ingresso degli ospiti perché abbiamo impattato con una botte di calore esagerato.

2026-05-26 via Nuitee
I
Ivan couple es
9
En pleno centro
Pros:

Hotel muy céntrico y muy bien las zonas comunes. Bien para visitar ciudad.

Cons:

A Alguna puerta le toca cambiar. Habitación algo pequeña.

2026-05-26 via Nuitee
I
Inge couple be
8
Ligging top, ontbijt in orde en kamer heeft alles wat je nodig hebt.
Pros:

Het bed lag echt heel goed en het was een mooie kamer. Ook heel rustig terwijl we toch midden in het centrum zaten. Een aanrader!

Cons:

Niks

2026-05-26 via Nuitee
H
Hugo Edgar extended_group nl
10
2026-05-26 via Nuitee
F
Francesca solo_traveller it
9
2026-05-25 via Nuitee
M
Michelle couple au
10
Had a great time in Ghent, helped by a lovely hotel.
Pros:

Location was great to see all the sights in town. 10m to the castle!

Cons:

Stairs to my room. We had a lot of luggage. I was unaware my room had stairs. No offer from staff to assist with stairs. There is limited space to lay a suitcase. Instead of a wardrobe, a bench would be more practical for travellers.

2026-05-24 via Nuitee
H
Hisalmo solo_traveller de
8
Pros:

Nettes Stadthotel in Toplage, freundliche Mitarbeiter, unser Zimmer war zum Schluß nur über ein enge Treppe zu erreichen, dafür hatten wir eine schöne Aussicht auf die Stadt, die Schaltung der Lampen war unübersichtlich,

2026-05-24 via Nuitee
B
BESIK extended_group gb
3
not good. bed was not comfortable. gett a wider and better mattras.
Pros:

receptionist was a good man,

Cons:

the bed was not good at all, very uncomfortable beds, it should not be called sinngle bed.

2026-05-23 via Nuitee
I
Ivo couple us
10
2026-05-22 via Nuitee