Prince Regent Hotel Excel London

Hotels
8 (2149 reviews)
361-363 Prince Regent Lane , London , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise from nearby rooms

Categories

Cleanliness
7.46
Several reviews mentioned issues with dust and cleanliness under the bed.
Service
8.93
Numerous reviews highlighted the outstanding and friendly staff.
Location
8.47
Great location near London Excel and public transportation.
Room Quality
7.42
Some complaints about room size and cleanliness, but generally acceptable.
Amenities
7.95
Standard amenities for comfort, but some issues with heating and bathroom facilities.
Value for Money
7.91
Decent value considering the location and service offered.
Food and Beverage
7.96
Breakfast praised, but limited choices.
Overall Experience
7.93
Overall positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:22

Property Description

Convenient Location
This hotel is ideally situated within minutes of the Excel Exhibition Centre, London City Airport, and Canary Wharf. With easy access to transportation, guests can explore the city effortlessly.

Comfortable Accommodations
Each room is equipped with modern amenities including a power shower, flat-screen TV, and tea/coffee facilities. Some rooms even feature a balcony for a touch of luxury.

Great Services
Guests can enjoy a complimentary full English breakfast, room service, and a 24-hour front desk for their convenience. The hotel also offers free Wi-Fi access and limited private parking.

Experience convenience, comfort, and great service at our hotel. Book now for an unforgettable stay!

Important information:

The property may place a pre-authorization on the card at the time of booking.

The card used at the time of booking must be presented on arrival, alongside photo ID.

Group bookings of 5 rooms or more will be charged 25% upon booking which is nonrefundable.

Late check-out after 12:00 is subject to availability by prior arrangement with the property. A GBP 10 fee per hour applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 2149 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
G
Gary • solo_traveller • gb
10
2026-02-14 • via Nuitee
M
Mladen • family_with_children • hr
10
Pros:

All

Cons:

Nothing

2026-02-08 • via Nuitee
A
ashley • solo_traveller • gb
10
2026-01-31 • via Nuitee
J
Johan • solo_traveller • eg
10
2026-01-31 • via Nuitee
C
Charles • extended_group • gb
10
2026-01-31 • via Nuitee
T
TMIMI • solo_traveller • ma
10
2026-01-30 • via Nuitee
G
Guang Ri • couple • gb
10
2026-01-29 • via Nuitee
P
Paul • solo_traveller • gb
10
2026-01-26 • via Nuitee
M
Monica • solo_traveller • it
8
Pros:

La gentilezza, disponibilità e pulizia. Vicinanza alla fiera

2026-01-25 • via Nuitee
J
James (Good) • solo_traveller • ie
5
Served a purpose but very expensive for quality of place.
Pros:

Convenient location to Excel

Cons:

Bathroom was poor. The wet room shower flooded on first night and soaked the carpet . All exposed pipes and very dingy looking.

2026-01-24 • via Nuitee
A
Aidar • solo_traveller • kz
10
2026-01-24 • via Nuitee
T
Tiepelt • family_with_children • de
8
2026-01-24 • via Nuitee
M
Mohammed • solo_traveller • gb
9
Good value for money but, could be better for price charged.
Pros:

Room was lovely good value for money and helpful staff

Cons:

The blinds did not block out the light and as the main road had street light. Luckily i had my blindfold.

Near a main road so did not block the cars driving past and 1 of the windows had a small gap probably why the sound was not blocked.

For the price would have liked to have seen bathroom to have a place to put toothbruth etc and the toilet seat was not on securely and a bit unconfortable as.

2026-01-24 • via Nuitee
A
Amankwaah • couple • gb
8
Was good stay
Pros:

Reception

Cons:

N/A

2026-01-23 • via Nuitee
P
Patrick • family_with_children • de
4
2026-01-22 • via Nuitee
J
john • solo_traveller • gb
9
Pros:

Staff were very helpful and friendly

2026-01-20 • via Nuitee
R
Rachida • solo_traveller • fr
8
Satisfaisante
Pros:

Très bien

Cons:

Juste un peu de bruit mais tout le reste impeccable

2026-01-20 • via Nuitee
M
Mark • extended_group • gb
10
2026-01-20 • via Nuitee
L
Laura • extended_group • ro
8
Pros:

The reception staff was very friendly and helped us with everything we needed very promptly.

2026-01-20 • via Nuitee
E
Erik • solo_traveller • co
9
2026-01-20 • via Nuitee