Prince Regent Hotel Excel London

Hotels
8 (2198 reviews)
361-363 Prince Regent Lane , London , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise from nearby rooms

Categories

Cleanliness
7.46
Several reviews mentioned issues with dust and cleanliness under the bed.
Service
8.93
Numerous reviews highlighted the outstanding and friendly staff.
Location
8.47
Great location near London Excel and public transportation.
Room Quality
7.42
Some complaints about room size and cleanliness, but generally acceptable.
Amenities
7.95
Standard amenities for comfort, but some issues with heating and bathroom facilities.
Value for Money
7.91
Decent value considering the location and service offered.
Food and Beverage
7.96
Breakfast praised, but limited choices.
Overall Experience
7.93
Overall positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:22

Property Description

Convenient Location
This hotel is ideally situated within minutes of the Excel Exhibition Centre, London City Airport, and Canary Wharf. With easy access to transportation, guests can explore the city effortlessly.

Comfortable Accommodations
Each room is equipped with modern amenities including a power shower, flat-screen TV, and tea/coffee facilities. Some rooms even feature a balcony for a touch of luxury.

Great Services
Guests can enjoy a complimentary full English breakfast, room service, and a 24-hour front desk for their convenience. The hotel also offers free Wi-Fi access and limited private parking.

Experience convenience, comfort, and great service at our hotel. Book now for an unforgettable stay!

Important information:

The property may place a pre-authorization on the card at the time of booking.

The card used at the time of booking must be presented on arrival, alongside photo ID.

Group bookings of 5 rooms or more will be charged 25% upon booking which is nonrefundable.

Late check-out after 12:00 is subject to availability by prior arrangement with the property. A GBP 10 fee per hour applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 2198 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
M
mark solo_traveller gb
8
Bargain stay for the price
Pros:

Quiet

Cons:

My room wasn’t the cleanest

2026-04-11 via Nuitee
R
Reyna solo_traveller tw
8
2026-04-11 via Nuitee
S
Sajid Ali solo_traveller au
10
2026-04-10 via Nuitee
A
April couple gb
8
2026-04-07 via Nuitee
P
Prof Dr Parveen solo_traveller cn
10
2026-04-05 via Nuitee
R
Roger solo_traveller gb
10
2026-04-01 via Nuitee
A
Andrea family_with_children de
10
Exceptional all around and very short walk to Excel
Pros:

The staff were so friendly and genuinely helpful. Location 7mins walk down same street to elevator that goes to Excel East or 10mins to Excel West Elevator (dont trust Google, it tells you to walk around train tracks but elevator and bridge goes right over it all in 2mins total). Went for concert and was very relaxed to be able to walk even with toddler. Breakfast was fresh cooked to order. Fresh fruit and bottled water available at all times for free was a lovely surprise. Laundromat across the road also handy, spent an hour there final day and had fresh clothes for a change on return travel. Room was clean and comfy, had all amenities plus was cleaned daily. Another massive positive for the staff, literally every person from front desk to cleaners were so nice. Really above and beyond. Super delighted to have discovered this hotel, wouldn't stay anywhere else for future Excel events.

2026-03-31 via Nuitee
K
Kieron solo_traveller gb
7
I just wanted a sleepover for one night and it fulfilled my requirements
2026-03-30 via Nuitee
S
SHAJAHAN couple gb
6
Price was too high for this hotel
Cons:

Price was too high for the facilities and location. R9om size was very very small.

2026-03-29 via Nuitee
S
samson family_with_children es
8
Pros:

Staff was helpful

2026-03-28 via Nuitee
M
Michael solo_traveller gb
10
2026-03-28 via Nuitee
M
Matt couple gb
9
Room good and next to an awesome fish and chip shop
Pros:

Had what I needed

Cons:

Being picky but the main door didn’t shut when you left.

2026-03-26 via Nuitee
I
Imtiyaz solo_traveller gb
10
2026-03-26 via Nuitee
A
Arben family_with_children al
7
2026-03-26 via Nuitee
J
James family_with_children gb
9
Friendly staff
Pros:

Free secure parking to rear. The staff were very helpful, welcoming and couldn’t do enough to help.

Cons:

Nothing

2026-03-21 via Nuitee
K
Krzysztof family_with_children pl
9
2026-03-20 via Nuitee
J
Joanna solo_traveller se
1
Pros:

Trevlig personal.

Cons:

Otroligt slitet och lyhört.

2026-03-19 via Nuitee
B
Bilal family_with_children gb
8
Comfortable and pleasant.
Pros:

Room Was great, Stayed with Family. Good size. Good access with Private Balcony. We had secure parking in the rear car park which was a bonus. They stay was comfortable and pleasant.

2026-03-19 via Nuitee
M
Michal solo_traveller pl
8
Wszystko jak należy
Pros:

miejsce położone w idealnej lokalizacji. Bliskość targów, nieopodal sklep i miejsca z jedzeniem.

Cons:

przydał by się stojak do odłożenia torby i słuchawka (w moim pokoju była jedynie deszczownica)

2026-03-18 via Nuitee
P
Paulo solo_traveller pt
7
2026-03-16 via Nuitee