Prince Regent Hotel Excel London

Hotels
8 (2392 reviews)
361-363 Prince Regent Lane , London , GB
+44 20 7474 2227

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise from nearby rooms

Categories

Cleanliness
7.46
Several reviews mentioned issues with dust and cleanliness under the bed.
Service
8.93
Numerous reviews highlighted the outstanding and friendly staff.
Location
8.47
Great location near London Excel and public transportation.
Room Quality
7.42
Some complaints about room size and cleanliness, but generally acceptable.
Amenities
7.95
Standard amenities for comfort, but some issues with heating and bathroom facilities.
Value for Money
7.91
Decent value considering the location and service offered.
Food and Beverage
7.96
Breakfast praised, but limited choices.
Overall Experience
7.93
Overall positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:22

Property Description

Convenient Location
This hotel is ideally situated within minutes of the Excel Exhibition Centre, London City Airport, and Canary Wharf. With easy access to transportation, guests can explore the city effortlessly.

Comfortable Accommodations
Each room is equipped with modern amenities including a power shower, flat-screen TV, and tea/coffee facilities. Some rooms even feature a balcony for a touch of luxury.

Great Services
Guests can enjoy a complimentary full English breakfast, room service, and a 24-hour front desk for their convenience. The hotel also offers free Wi-Fi access and limited private parking.

Experience convenience, comfort, and great service at our hotel. Book now for an unforgettable stay!

Important information:

The property may place a pre-authorization on the card at the time of booking.

The card used at the time of booking must be presented on arrival, alongside photo ID.

Group bookings of 5 rooms or more will be charged 25% upon booking which is nonrefundable.

Late check-out after 12:00 is subject to availability by prior arrangement with the property. A GBP 10 fee per hour applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Location

Guest Reviews

8
Based on 2392 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
W
Walter • solo_traveller • it
10
Pros:

Terrace and smoking area

2026-10-17 • via Nuitee
مها • couple • sa
8
مناسب جدا للعواءل المسلمه لانه صاحب الفندق مسلم
Pros:

كان الاستقبال واجراءات الدخول سريعه والموظفين بشوشين واخلاق عليه ويوجد ظيفه طوال الوقت

Cons:

السعر مرتفع جدا

2026-10-16 • via Nuitee
R
Ramos-Nunez • family_with_children • fr
7
Pros:

Personnel très accueillant et très aimable

Cons:

La chambre n'est pas insonorisée on entend rentrer toute la nuit les autres clients de l'hôtel qui font du bruit collé si c'était la pleine journée

2026-10-16 • via Nuitee
A
Akanji • couple • gb
3
It wasn’t worth the price
Pros:

It was clean

Cons:

The shower is so outdated, no hand held shower heads

2026-10-16 • via Nuitee
N
Nadia N • family_with_children • es
9
Lovely experience and will definitely return!
Pros:

Location was amazing. Everything was at my doorstep from transport to groceries, food, London itself! They had secure parking for the car and the staff was extremely friendly and hospitable. The place itself was clean, comfortable and secure. It was a great stay and well beyond my expectations. I highly recommend this place to anyone who wishes to visit London

2026-10-15 • via Nuitee
C
Claudia • extended_group • it
8
Una buona struttura dove soggiornare
Pros:

La gentilezza del personale, la pulizia

Cons:

E’ un po fuori mano ma a 15 min dalla fermata metro

2026-10-15 • via Nuitee
J
John • solo_traveller • nl
9
Prettig, gastvrij en dichtbij Excel
Pros:

Vriendelijkheid personeel

Cons:

Niets

2026-10-12 • via Nuitee
K
Karl • solo_traveller • gb
9
Great little hotel within walking distance of the London Excel. Warm, friendly atmosphere with clean, tidy rooms.
Pros:

Clean and value for money. The staff were very friendly and informative.

Cons:

Nothing to say.

2026-10-12 • via Nuitee
S
Shanon • extended_group • be
8
Je recommande
Pros:

Le parking gratuit est vraiment avantageux quand vous venez en voiture, car un parking à Londres vous en avez pour au moins 30€/h.. l’hôtel se situe à environ 45 minutes de tout et les transport sont bien desservi. Le personnel est gentil et serviable. La chambre étais propre.

Cons:

La chambre est petite mais c’est correct si on y reste que pour dormir.

2026-10-12 • via Nuitee
K
Karl • couple • gb
9
2026-10-12 • via Nuitee
J
Jane • couple • gb
8
Close enough for the O2, ideal for an overnight stay with excellent staff.
Pros:

It was convenient for the O2. It was clean and just what we wanted for an overnight stay. Water provided on arrival and tea and coffee making facilities.Bus stop nearby that took us to the underground. Staff were exceptional.

Cons:

Nothing really.

2026-10-12 • via Nuitee
M
Maïmouna • solo_traveller • fr
7
Pros:

Les réceptionnistes sont très aimables. La chambre correspond aux photos. Situé à une minute d'arrêts de bus et une dizaine de minutes à pied d'un station de métro. Hotel bien situé.

Cons:

La wifi ne fonctionne pas bien.

2026-10-12 • via Nuitee
Y
Yared Leul • solo_traveller • nl
9
2026-10-10 • via Nuitee
T
Tracy • couple • ie
7
2026-10-08 • via Nuitee
E
Esther • solo_traveller • gb
6
Pros:

Location

Cons:

Stairs

2026-10-07 • via Nuitee
J
James • solo_traveller • gb
10
Great staff/clean rooms and central to docklands.
Pros:

Really good/helpful staff. Room was clean and comfortable. I'll be staying again.

2026-09-18 • via Nuitee
C
claudio • solo_traveller • it
6
2026-09-18 • via Nuitee
A
Alistair • solo_traveller • gb
8
Pros:

Very friendly reception thank you

2026-09-17 • via Nuitee
J
Jamiel • solo_traveller • ms
8
Pleasant Stay
Pros:

Comfortable, clean and cosy with easy access to Central London

2026-09-16 • via Nuitee
R
Rupert • solo_traveller • gb
8
Pros:

Good staff,large room.

Cons:

Brekky was poor, no bacon, very light yellow eggs

2026-09-14 • via Nuitee