Prince Regent Hotel Excel London

Hotels
8 (2323 reviews)
361-363 Prince Regent Lane , London , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise from nearby rooms

Categories

Cleanliness
7.46
Several reviews mentioned issues with dust and cleanliness under the bed.
Service
8.93
Numerous reviews highlighted the outstanding and friendly staff.
Location
8.47
Great location near London Excel and public transportation.
Room Quality
7.42
Some complaints about room size and cleanliness, but generally acceptable.
Amenities
7.95
Standard amenities for comfort, but some issues with heating and bathroom facilities.
Value for Money
7.91
Decent value considering the location and service offered.
Food and Beverage
7.96
Breakfast praised, but limited choices.
Overall Experience
7.93
Overall positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:22

Property Description

Convenient Location
This hotel is ideally situated within minutes of the Excel Exhibition Centre, London City Airport, and Canary Wharf. With easy access to transportation, guests can explore the city effortlessly.

Comfortable Accommodations
Each room is equipped with modern amenities including a power shower, flat-screen TV, and tea/coffee facilities. Some rooms even feature a balcony for a touch of luxury.

Great Services
Guests can enjoy a complimentary full English breakfast, room service, and a 24-hour front desk for their convenience. The hotel also offers free Wi-Fi access and limited private parking.

Experience convenience, comfort, and great service at our hotel. Book now for an unforgettable stay!

Important information:

The property may place a pre-authorization on the card at the time of booking.

The card used at the time of booking must be presented on arrival, alongside photo ID.

Group bookings of 5 rooms or more will be charged 25% upon booking which is nonrefundable.

Late check-out after 12:00 is subject to availability by prior arrangement with the property. A GBP 10 fee per hour applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 2323 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
P
Parsons solo_traveller gb
9
2026-07-24 via Nuitee
N
nina couple us
10
2026-07-22 via Nuitee
S
Sandeep Reddy solo_traveller it
6
Could be more comfortable and featured for the location and price
Pros:

Their reception was nice. Provided water and snacks on arrival.assisted me in checking in and out

Cons:

They changed my allocated room into other facility near by and it was super hot, minimal ventilation

2026-07-22 via Nuitee
J
Jennifer solo_traveller gb
10
2026-07-21 via Nuitee
B
BIDEMI family_with_children ng
8
Enjoyable
Pros:

The location was very close to ExCel london where we attended a conference. It was about 10mins or less walk. The neighbourhood had a lot of local stores and shops to get groceries and fast food. The hotel served breakfast which was good.

Cons:

Although the hotel room where we stayed did not have an air-conditioning; a fan was in the room which helped us cope with the weather

2026-07-20 via Nuitee
M
Maria solo_traveller se
3
Dyrt och svettigt.
Pros:

Närheten till Excel.

Cons:

Oerhört varmt, ingen AC, 34 grader ute gjorde det olidligt. Mycket dyrt för tre nätter. Dåligt lås på dörren.

2026-07-20 via Nuitee
O
Oluwadamilola extended_group gb
5
Pros:

Good location

2026-07-19 via Nuitee
D
David solo_traveller gb
10
Excellent value for money & +
Pros:

Excellent value for money. The staff was nice and welcoming. 24/7 complimentary fresh fruits at the reception. A cold bottle of water given upon arrival. Comfy and clean room. Ok English breakfast. Gated carpark and, they even told me if I wanted to leave my car for the rest of the day after checkout, it was possible. All of that for £85, London area, really can't complain.

Cons:

Nothing

2026-07-18 via Nuitee
S
Stephen solo_traveller gb
4
Cons:

Flush worked poorly, shower poor, cleaning not good

2026-07-13 via Nuitee
A
Ane solo_traveller dk
6
2026-07-12 via Nuitee
A
Alan solo_traveller pl
8
2026-07-12 via Nuitee
A
Asima solo_traveller gb
10
2026-07-12 via Nuitee
D
DJAMILA couple dz
7
Moyen
Pros:

La proximité par rapport à mon congrès , la gentillesse du personnel

Cons:

La chambre trop petite pour 2 personnes et la douche,

2026-07-11 via Nuitee
J
Jeremy extended_group gb
9
2026-07-10 via Nuitee
A
Amelie solo_traveller gb
8
Comfy stay near Excel
Pros:

Location, facilities, quiet hotel, has everything you need for a comfortable short stay really

Cons:

A bit of black mould on the joints in the shower cabin

2026-07-09 via Nuitee
A
Adriana solo_traveller ro
7
Ok
Pros:

It was clean and staff were really nice

Cons:

I wouldn’t recommend it for single travellers as the location was not really safe

2026-07-09 via Nuitee
J
Juan José solo_traveller es
5
2026-07-09 via Nuitee
J
Jenny couple gb
8
Good central stay with helpful staff
Pros:

The hotel was easy to find, was able to accommodate our parking requirement, was very clean and the staff were very friendly and helpful

Cons:

There wasn’t any air conditioning so it was very warm in the room but we were kindly provided with a fan

2026-07-09 via Nuitee
D
Darko solo_traveller hr
10
2026-07-05 via Nuitee
M
Meena extended_group gb
10
2026-07-05 via Nuitee