Hotel Mansion del Rio

Like everything

Me hicieron el cargo
Sin yo antes presentarme
Al hotel , llovía terriblemente y nunca hubo acceso pro la calle ; estoy solicitando mi reembolso sin éxito

Muy temprano cierran la piscina

Es un hotel antiguo y muy reconocido en Río Dulce, pero esa misma antigüedad ha pasado factura, ya que si bien es cierto el servicio es excelente, el restaurante muy bueno y cuenta con varias actividades (piscina, jacuzzi, kayaks, ping pong, etc.), el estado de las habitaciones deja mucho que desear y más aún por el elevado precio por noche (alrededor de $120 la noche).

Amazing place to stay

Good place to stay

Receptionists were very polite as was the security staff.
The rooms are old, not updated, old tub shower a/c controls antiquated.

A beautiful place.
Excellent restaurant.

This hotel was one of the most expensive in the are. For 3 guests in a two queen bed room, It had one big and one small towel. One mini soap. One small blanket on each bed. The matresses were of a very poor quality and hard. The staff was nice but overworked. 6:00am to 10:00 am. The water in the pool was dirty.
I would not remommend this hotel to anyone

Nothing

Beautiful location with very nice views from the rooms and restaurant, but it feels outdated, the rooms are old, the bed is not comfortable and the rooms and bathroom need to be remodeled!

More than confortable. Excellent service from staff hotel; nice meals, good balance in his own proposition in the menu. fresh food. very clean. Nice to stay in Mansión del Río.

Be aware of ants and towel police. Other than that a very chill place

Towel police. All I can say.

Great customer service, good food, great location.

Nice with the condition and especially the small thought about the free fishing for the child:)

We stayed at Hotel Mansion de Rio because we wanted to be rested after flying from Los Angeles on the Red Eye . Our drive was over eight hours in the rain and was scarey. The Mansion De Rio was a very nice place on the river with nice grounds and a fun pool. The river is huge and full of life. Our room had a nice view of the river and the room was clean and we slept well after traveling 20 hours plus.

Our stay was very relaxing. The food service was a bit slow and had we not spoken Spanish, it would have been hard to communicate with the waiters even though they had English menus. (The couple with us didn't speak Spanish and even pointing to the menu, it was hard for the waiters to figure it out.) Te reception was very friendly and helpful getting a boat to go to Livingston.

We were there on a work trip, so it was nice to have the restaurant on site. And the restaurant service and food was very good. We did have problems with the showers not draining, so by the end of your shower, you were up to your shins in water. Beautiful views of the river.

Hotel Mansion del Rio is a bit out of ‘town’ and one would need its own transport to get there and away. This is ‘a grand’ property in terms of scale. The location is good to start your boat trip from Rio Dolce to the national park to Livingston (lago de Izabal). It has a private and secure car park. The outdoor restaurant (breakfast, lunch and dinner) has a nice view over the lake so had the room (with balcony) which we had and was on the second floor. Internet access is very limited and was at the time of staying only available in the reception and the open bar on the ground floor and the first floor in the same area. Although the hotel claims it is available access was intermitted! The hotel provides a lot of equipment to enjoy (peddalo’s, kayaks, and Mountain bikes), we were however not allowed to cycle outside the gate. The music around the swimming pool is probably great for teen-agers but far too loud for anybody else.

Definitely family oriented with many activities to keep kids entertained. Huge game room with ping pong, fuss ball tables and other games. The staff was very warm and helpful. Very nice restaurant.