Hotel ROC Oberoy - Adults Only

Ce que j’ai aimé est l’emplacement de l’hôtel qui est vraiment à 5 min de la plage et des magasins, le personnel été sympa, la propreté et la chambre sa allai,

Sehr gemütlich, toller Pool, leckeres Essen, nettes Personal

We visted the Hotel as a late Holiday for 5 Nights after reading some of the reviews I was a bit sceptical as to what we would find but overall the Hotel is very nice, Spotlessly Clean, the Staff are very friendly, and helpful. The Food was very good, plenty of choice at Breakfast, and I thought some of the Evening Meals were excellent especially the Paella's, Drinks were priced acceptable and you get very generous portions on the shorts. Room cleaned daily and very well, the rooms are small but, we got a pool view that had sunbeds and sun from 11 till 5.30pm on the Balcony. I would make a few points the Pool area does not get much sun and when it does it's in a small area of the Pool area, there is a seating area with tables and chairs that gets the sun nearly all day, I cannot understand why this is not used for Sunbeds and the chairs and tables are placed in the shaded area, which would encourage more people to stay by the pool, we tended to go the Beach because of this. But all in all the Hotel is in a perfect place for the resort which is lovely, but if you love the sun and live by the pool I don't think this would do for you, but as stated the Hotel is nice and the Staff are lovely.

O hotel já precisa de umas obras. Havia portas já a desfazer se..A varanda não tem privacidade nenhuma uma vez que se pode passar de uma varanda para outra. No pequeno almoço falta coisas. Por vezes a máquina não tinha descafeinado, apenas saia água. O quarto tem pouco espaço de passagem para o outro lado da cama. O staff é simpático. Não tem estacionamento. A tv tem poucos canais e a maioria são alemães. De todo não tem qualidade para ser considerado dd 4 estrelas.

The hotel is dated.
The all inclusive drinks are very poor. The food was actually ok - the restaurant manager was really fun and kind.
Miguel the old miserable bar man needs to be sacked - very very very rude and you can just tell he hates his n
Job. He must be related to the night receptionist who missed the customer service training day.
The hotel has sooo many rules - very faulty towers.
The lifeguard loves to zap the fun out of everything.

Überschaubares Hotel, familiäres, freundliches Personl.
Wir waren sehr zufrieden.

I had read previous reviews and wanted to believe that other guests were being 'over picky', sadly they weren't.
Arriving in the early hours being 'greeted' by a surly looking guy standing in silence for approximately 15 mins whilst he typed on his PC, wasn't a great start but surely things could only improve...
The room was lovely, clean with a nice view over the pool and garden.
Breakfast was nice with a great selection, the coffee could have been nicer.
A couple of times at dinner, all of the desserts were packed away and we felt rushed to leave.
One night I had just purchased 2 glasses of wine at the bar when the barman started removing all of the lamps from the tables, it was 10:15!
One gentleman in particular I can only assume misread the job description and thought he was applying for a job in hostility as opposed to hospitality!
I do realise that guests can be annoying and frustrating on occasion, however, this should never be apparent to the guest. There were times where I felt my presence was an inconvenience, I know it's late in the season but it was still my holiday.
Overall, it wasn't awful and please at least give that poor pool guy a cushion :D

Ystävällinen henkilökunta, sijainti loistava. Ruoka ihan ok