Jomtien Plaza Residence

Hotels
•
Independent
6.4 (54 reviews)
500/5 Moo 12 Thappraya Road, Nongpreu, Jomtien Beach, Bang Lamung, Pattaya, Chonburi, 20150 , Pattaya , TH
66-917281122

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Excellent central location
Large rooms / balconies
Good value for money
Frequently chosen by repeat guests
Cons:
Rude / unhelpful reception staff and communication barriers
Poor cleanliness (old towels, rushed cleaning, ants)
Breakfast and food criticized
Amenities inconsistent (pool renovation, missing toiletries, beach towel shortages)
Rooms dated: weak AC, small TVs

Categories

Cleanliness
4
Multiple reviews cite old towels, very quick/poor room cleaning, visible dirt/dirty AC filters and ants; overall cleanliness is notably below expectations.
Service
3.8
Numerous comments about rude or unhelpful reception staff, language/communication problems and lack of courtesy; service is a key negative point.
Location
9.5
Repeatedly praised — described as perfect/central/location and a main reason guests return; location is a clear strength.
Room Quality
7.5
Rooms are described as large with balconies, but somewhat dated (small TV, weak air conditioning, wear and tear); size is positive, condition is mixed.
Amenities
6.5
Mixed mentions: balcony and pool are positives but pool under renovation, shortages of beach towels and missing toiletries reported; amenities are inconsistent.
Value for Money
8.5
Several reviews highlight good price relative to location and room size; overall perceived as good value despite other issues.
Food and Beverage
4.7
Multiple complaints about poor breakfast and bad food; F&B is frequently criticized and lowers guest satisfaction.
Overall Experience
6.7
Mixed overall: excellent location and good value, but marred by poor service, cleanliness and some amenity/food issues — resulting in an average-to-moderate guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 23:45

Property Description

Escape to Jomtien Plaza Residence, where comfort meets convenience in the heart of Pattaya!

Recreation & Relaxation
Dive into our refreshing outdoor pool or keep up with your fitness routine at our well-equipped fitness center. Engage in leisure activities or unwind at our serene poolside bar, perfect for sipping your favorite cocktails.

Dining Delights
Indulge in delicious cuisine at M Restaurant & Bistro, featuring a cozy bar/lounge. Enjoy the ease of 24-hour room service or mingle with fellow guests at our complimentary daily reception.

Comfort & Convenience
Stay in one of our 189 stylish air-conditioned rooms, each with a private balcony, refrigerator, and flat-screen television. Our hotel offers free self-parking, concierge services, and dependable Wi-Fi to enhance your stay.

Don’t let this opportunity slip away - book your escape to relaxation at Jomtien Plaza Residence today!

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.4
Based on 54 reviews
Cleanliness: 4
Service: 3.8
Location: 9.5
Room Quality: 7.5
Amenities: 6.5
Value for Money: 8.5
Food and Beverage: 4.7
Overall Experience: 6.7
B
Brad Brolga • couple • au
7
Good value for what I paid.
Pros:

Staff are helpful. Good air conditioning. Bedding and room were kept clean by daily cleaners.
Good central Jomtien location to get to beach and most destinations around area.

Cons:

Beds are typical hard thai style. Breakfast is very average.

2026-06-30 • via Nuitee
C
christoph • solo_traveller • de
8
Pros:

Pool .lage

Cons:

Das Türschloss war defekt wurde aber nicht richtig repariert

2026-06-26 • via Nuitee
S
Surendran • solo_traveller • us
7
I have been going there a while. And I guess I will go back for the convenience
Pros:

Location, large room

Cons:

Some of the front desk staff. Super hard to communicate verbally or nonverbally

2026-06-18 • via Nuitee
P
Paul • couple • th
9
2026-06-17 • via Nuitee
S
Surendran • solo_traveller • us
9
Best location and price.
Pros:

Location and price

Cons:

Some of the front desk staff … no language or non-verbal communication skills and irritated when I approach with a request. Do not want to take his attention from the mobile phone.

2026-06-15 • via Nuitee
L
Lars Geir • solo_traveller • no
3
Dårlig, men potensial
Pros:

Beliggenheten.

Cons:

Stort potensial, som ikke er benyttet. Burde ha 100% belegg alltid, ut fra en perfekt beliggenhet

2026-06-14 • via Nuitee
D
Daniel • solo_traveller • ch
5
2026-06-07 • via Nuitee
K
Karthik Kumar • solo_traveller • in
1
Cons:

Very, very bad service and receptionist was very, very rude. Not even allowed 30 minutes before we had kids.. Even the rooms were empty.. Not given soap, toothpaste, brush, shaving kit.. The food was horrible.Not even 1 rating, and I need to give negative only for their services.. Owner has to wake up .. The receptionist keeps on says please ask the owner, and she is not responsible." Then owner has to be in the reception.. No courtesy and no smile on her face.. she stares everyone .

2026-06-06 • via Nuitee
R
Rolf • couple • th
8
2026-06-02 • via Nuitee
G
Göran Petersson • solo_traveller • se
8
2026-05-31 • via Nuitee
D
David • couple • au
9
Nice place to stay
Pros:

all good

Cons:

Stay there often , great place

2026-05-31 • via Nuitee
G
Garry • solo_traveller • se
8
2026-05-27 • via Nuitee
R
Robert • solo_traveller • nl
8
Pros:

Grote balkon en de lokatie!

Cons:

Zwembad in renovatie

2026-05-26 • via Nuitee
B
Bernhard • couple • de
7
Pros:

zentrale Lage

Cons:

suite sauber, aber i. die jahre gekommen

2026-05-26 • via Nuitee
H
Hans-Jürgen • extended_group • de
8
2026-05-19 • via Nuitee
R
Robert • solo_traveller • nl
7
16 dagen
Pros:

Balcony

Cons:

V

2026-05-14 • via Nuitee
A
Andrey • solo_traveller • ru
1
Выберите лучше другой отель
Pros:

Ничего, кроме расположения

Cons:

Это очень плохой отель, вообще непонятно зачем там останавливаться, рядом достаточно отелей, чуть дороже, но сильно лучше

2026-05-12 • via Nuitee
A
Aiyasoon • solo_traveller • ch
7
Pros:

ระเบียง

2026-05-06 • via Nuitee
A
Aiyasoon • solo_traveller • ch
7
Pros:

ระเบียง

Cons:

มดเยอะ

2026-05-06 • via Nuitee
P
Peter • family_with_children • gb
3
Pros:

Nothing I can say I liked

Cons:

I have stayed there many times and have asked to stay in section B always to be told cannot when asked they say to many customer could not Evan buck it in advance always made the most of it but now I think time for a change

2026-04-26 • via Nuitee