Hotel Riu Palace Maspalomas - Adults Only

Hotels
RIU Hotels & Resorts
9.1 (2107 reviews)
Avda. Tirajana, s/n , Maspalomas , es

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Safety deposit box
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Great food quality
Excellent location
Clean common areas
Cons:
Issues with cleanliness in some areas
Gym quality poor
Distance to the beach

Categories

Cleanliness
8.29
There were complaints about the cleanliness of blankets in one instance, but overall cleanliness was described positively.
Service
9.26
Most reviews praised the staff as friendly and accommodating.
Location
9.8
Several reviews highlighted the excellent location, particularly its walkable access to bars and restaurants.
Room Quality
8.75
Rooms were generally described positively, although there were issues with the accessibility and views in one case.
Amenities
8.78
Overall amenities were mentioned positively, though there were critiques regarding the gym.
Value for Money
9.24
Guests felt they received good value for their accommodations and meals.
Food and Beverage
9.29
The quality and variety of food at breakfast and dinner received high praise.
Overall Experience
9.36
The overall sentiment from multiple reviews indicated an exceptional experience and eagerness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:50

Property Description

Luxurious 5-Star Beachfront Retreat

Exquisite Amenities: Indulge in the outdoor swimming pool, fitness centre, and lush garden at Hotel Riu Palace Maspalomas. The 24-hour front desk, restaurant, and terrace ensure a seamless stay, while free WiFi and evening entertainment add to the experience.

Elegant Rooms: Each room features a private balcony, modern bathroom with free toiletries, flat-screen TV, and air conditioning. Some rooms even offer a cozy seating area, all adorned with premium bed linen and towels for your comfort.

Delightful Dining: Start your day with a delicious buffet breakfast overlooking the beach. Explore nearby attractions like Playa del Ingles Beach, Yumbo Centre, and Cita Shopping Center, all just a stone's throw away.

Experience unparalleled luxury at Hotel Riu Palace Maspalomas - Adults Only. Book your stay now for an unforgettable getaway.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.


Please note that it is mandatory for all men to wear long pants to access the restaurant for dinner.

Please note that at the restaurants appropriate dress code is required for dinnerGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 2107 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.8
Room Quality: 8.75
Amenities: 8.78
Value for Money: 9.24
Food and Beverage: 9.29
Overall Experience: 9.36
T
Thomas couple at
9
2026-03-21 via Nuitee
J
john solo_traveller gb
10
2026-03-21 via Nuitee
S
Sibylle couple ch
9
schönes gepflegtes Hotel mit schönen Zimmern
Pros:

riesiges Hotel mit schöner Poolanlage an schöner Lage.
Das Essen war genial. Die Auswahl riiiiiiiesig und vielfältig. Es wurde immer frisch gebraten und zubereitet. Einfach super.

Cons:

der indoor Pool im UG ist mit seinen 10m2 Fläche und 90 cm Tiefe sehr bescheiden. Aber das ist jammern auf sehr hohem Niveau.
Ich hätte mir gewünscht, dass es täglich eine Flasche gratis-Wasser im Zimmer hätte, denn es gibt kein Trinkwasser im Bad.

2026-03-19 via Nuitee
F
Fabrizio couple it
8
2026-03-16 via Nuitee
O
olivier couple fr
10
Excellent choix pour nos 4 jour au Sud
Pros:

Tout : l’emplacement avec la vue mer et dunes depuis notre chambre, l’attention du personnel, la propreté, le calme et la qualité de la nourriture notamment au restaurant Krystal (service à table)

Cons:

Animation musicale pas assez latino à mon goût.

2026-03-15 via Nuitee
T
Tracy couple gb
10
One of the best hotels we have stayed in. Very welcoming with friendly, helpful staff.
Pros:

Excellent choice.

Cons:

N/A

2026-03-15 via Nuitee
L
Lise extended_group dk
7
Fint ophold. Meget venligt personale. Hotellet er i orden men vær obs på beliggenhed ved sandørken hvor sand fyger overa
Pros:

Personalet, poolområdet

Cons:

Beliggenheden, fitnescenteret, afstand til strand, slidte fællesarealer

2026-03-14 via Nuitee
M
Mario couple hr
10
2026-03-14 via Nuitee
O
Ole couple dk
10
2026-03-12 via Nuitee
B
Barna solo_traveller hu
10
2026-03-12 via Nuitee
J
Juan Carlos couple es
10
2026-03-12 via Nuitee
A
Anca couple ro
10
Very nice staying to explore dune.
Pros:

Excellent breakfast and dinner, amazing location, great staff.

Cons:

Light during the night from the bathroom

2026-03-10 via Nuitee
G
Giles extended_group gb
8
Pros:

Cleanness, staffs’ friendliness

Cons:

Unfortunately the room faced backside and didn’t offer a good view

2026-03-09 via Nuitee
P
pierpaolo solo_traveller it
10
2026-03-09 via Nuitee
S
Silvia couple es
10
Maravillosa
Pros:

El trato, la comida y las instalaciones.

Cons:

Que el acceso a la playa está un poco lejos.

2026-03-08 via Nuitee
M
Mats couple se
9
2026-03-08 via Nuitee
H
Hans couple de
10
Alles top
Pros:

Sehr freundliches Personal und erstklassiges Buffet, morgens und abends.

2026-03-07 via Nuitee
E
Emile couple be
2
Hier kom ik NOOIT meer
Pros:

de vriendelijkheid van het kamerpersoneel en de ontbijtmedewerkers

Cons:

Zeer onpersoonlijke ontvangst, dit valt niet onder de noemer 'welkom heten'.

De kamers zijn vrij basic ingericht, zonder meer. Er wordt zelfs geen flesje water aangeboden bij aankomst, voor deze prijs vind ik dat flauw.

Op dit niveau en voor deze prijs verwacht je geen opnieuw opgewarmde croissaints bij het ontbijt.

De gastronomie is geen 5-sterrenhotel waard, de bediening door de kelners laat sterk te wensen over. Wanneer we de manager over onze teleurstelling inlichtten was hij zeer begripvol en erkende hij het probleem, maar van enige vorm van tegemoetkoming was geen sprake.

2026-03-07 via Nuitee
H
Howard couple gb
8
Good hotel
Pros:

Modern and very clean

Cons:

Out on a limb. Little to do around that side of the island.

2026-03-04 via Nuitee
M
Michele couple lu
8
2026-03-04 via Nuitee