Hyatt Place Riverside Downtown

Hotels
Hyatt Place
8.7 (787 reviews)
3500 Market Street , Riverside , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Noise from hallways
Ants in rooms
Parking fees not disclosed upfront

Categories

Cleanliness
8.16
Several mentions of cleanliness; however, issues with ants noted.
Service
9.13
Many reviews highlight friendly and helpful staff.
Location
9.17
Perfect location near downtown and convention center, convenient for events.
Room Quality
8.62
Rooms are spacious and bright, with generally positive sentiments.
Amenities
8.65
Gym and breakfast options positively mentioned, enhancing the stay.
Value for Money
8.61
Guests appreciate the reasonable pricing compared to nearby hotels.
Food and Beverage
8.66
Breakfast is considered one of the best in the hotel world.
Overall Experience
8.63
Overall positive experiences mentioned, recommending for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:26

Property Description

Modern Comforts and Convenience
Hyatt Place Riverside Downtown offers contemporary rooms with free WiFi, HDTV, and a coffee machine for a comfortable stay.

Convenient Amenities
Enjoy a happy hour at the Coffee to Cocktails Bar, grab a bite at the 24/7 Gallery Menu & Market, and stay fit at the 24-hour gym.

Prime Location
Located near Riverside Art Museum and California Citrus State Historic Park, our pet-friendly hotel in Riverside is the perfect choice for leisure and business travelers alike.

Book your stay at Hyatt Place Riverside Downtown now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 29 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 787 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
J
Jessica couple us
6
The place was nice paying for parking isn’t ok
Pros:

The property was very nice I loved it

Cons:

Customers shouldn’t have to pay for parking when we already do much for staying parking should be free

2026-03-28 via Nuitee
T
Tae couple us
8
2026-03-24 via Nuitee
C
Christy couple us
10
2026-03-24 via Nuitee
L
Luo couple au
9
2026-03-19 via Nuitee
D
Dowland couple us
10
2026-03-15 via Nuitee
D
Diana family_with_children us
9
Would 100% stay here again.
Pros:

Great staff and perfect central location.

Cons:

Shower could have used a little more pressure and elevators were slow.

2026-03-15 via Nuitee
M
Michael couple us
10
2026-03-13 via Nuitee
N
Nikolay family_with_children bg
10
2026-03-09 via Nuitee
T
Takneca couple us
8
2026-03-04 via Nuitee
J
Joel couple us
8
2026-03-01 via Nuitee
C
Cathy couple us
10
Excellent stay
Pros:

Nice

Cons:

Location

2026-02-26 via Nuitee
M
Maria solo_traveller us
10
2026-02-23 via Nuitee
M
MelvinPusfinger Family Temecula, California
6
Good and bad
Pros:

We had a very mixed assessment of this hotel.

Some things were good. We found the staff to be very pleasant, courteous and professional. This included the staff at reception and those who assisted with the morning breakfast.

And the breakfast, included in the price for staying here, it is pretty good. A good selection of cereals, fruit, yogurt, and hot items.

As for the not so good, they charge $30 per night parking. However, there is plenty of free parking within two blocks, in the residential streets near the hotel. There is really no need to pay for the parking. And the price is exorbitant.

Also not good, the beds. Too soft and they make for an uncomfortable night sleep.

Also, if you have a room near the pool, it can get very noisy in the evening and up to 10 PM at night.

We liked the design of the rooms. Well, laid out and quite spacious for a two bedroom room. And the rooms were clean and well maintained.

We would not necessarily stay here again. But not a terrible experience either.

2026-02-18 via Tripadvisor
X
X35CYelizabethw NONE
10
Great Stay
Pros:

The Hyatt exceeded my expectations. Customer service is non existent especially in the travel industry these days, but everyone at the Hyatt was friendly and accommodating. The breakfast was also a pleasant surprise - a good mix of hot and cold items. If you're in downtown Riverside, stay at the Hyatt.

2026-02-18 via Tripadvisor
E
Explore36619514240 Business
6
Hotel staff, comfort
Pros:

Average room. Met purpose for what I was in town for. It was noisy on the 1st floor and you could hear every door that slammed and the dog barking early in the morning.

2026-02-16 via Tripadvisor
C
CER63 Business Santa Barbara, California
10
Above and Beyond Service
Pros:

The room was very very clean which is important to me. The breakfast was one of the best I've had at a U.S. hotel. Veronica was an especially exellent housekeeper,

2026-02-14 via Tripadvisor
B
Barbara family_with_children us
10
2026-02-14 via Nuitee
L
Lindsley solo_traveller us
6
Nice clean hotel, but paying for parking made it too expensive.
Pros:

Very clean and well run. Great breakfast and close to the convention center.

Cons:

The booking.com listing showed 'parking' which I took to mean free parking, but when I arrived I was charged $30/day to park in their own parking lot. Outrageous. I would not have booked this place if I had known I'd have to pay an extra $30/day to just park my vehicle.

2026-02-13 via Nuitee
F
Fearless304501 Business
6
Great brand, and this hotel lives up to that. Consider your room location.
Pros:

Good quality brand, nice hotel, great staff. Hyatt always delivers. If you haven't ruined your hearing, don't expect good sleep here if your room faces Market Street. Cars race there throughout the night, though it calms down in hours after midnight...except weekends. Friday night restaurants and bars letting out...whoa...patrons screaming and yelling work me up. Perhaps ask for room facing parking lot, furthest away from Market St.

2026-02-10 via Tripadvisor
J
jkerns56 Business Pacifica, California
10
Expectations far exceeded
Pros:

I was at a 3 day convention at the Riverside Convention Center and chose to stay at the Hyatt Place Riverside Downtown because of it's close proximity to the convention center.

The hotel far exceeded my expectations in both the consistant friendliness and helpfullness of the staff and the general atmosphere. I had to add an extra night at the last minute and my convention rate was honored with no questions asked.
The rooms were well stocked with towels and toiletries and well cleaned. The complimentary breakfast was the best I have encountered with plenty of fresh items, and a menu that changed daily.

Thank you to all the staff who made my stay so relaxing, and congratulations the the Hyatt for such a customer centered hotel experience.

2026-02-09 via Tripadvisor