ibis New Delhi Aerocity - An Accor Brand

Hotels
•
ibis
6.9 (10086 reviews)
IGI Airport Aerocity , New Delhi , in

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Close to airport / excellent airport proximity
Friendly and helpful staff (many mentions)
Good for transit / overnight stays
Modern facilities and clean/organized for some guests
On-site pool available
Breakfast variety and abundant breakfast (noted by multiple guests)
Quiet neighborhood / convenient local dining options
Cons:
Rooms very small / cramped
Bathrooms tiny and sometimes dirty
Reports of dirty rooms and stained sheets
Food quality concerns; at least one report of food poisoning
Occasional unfriendly staff / check-in issues
Construction/chemical/kerosene odors in corridors or rooms
Room service expensive and limited (no liquor service reported)
Crowding and long check-in waits at times

Categories

Cleanliness
5.1
Mixed to negative: multiple guests report dirty rooms, stained sheets and dirty bathrooms; several reviews note rooms and bathrooms were not properly clean, though some guests also describe rooms as clean.
Service
8
Generally positive: numerous mentions of friendly, helpful staff and a homely reception; isolated reports of unfriendly behaviour and check-in/key-registration problems lower the score slightly.
Location
9.2
Strong positive: very frequently praised for proximity to the airport and a quiet, convenient area — repeatedly described as close to the airport and ideal for transit/overnight stays.
Room Quality
5.4
Below average: many comments about very small rooms and cramped bathrooms (described as tiny/cruise-ship style); some guests found rooms comfortable, but size and layout issues are recurring.
Amenities
8
Positive: modern facilities, availability of a pool and generally adequate breakfast offerings are noted; some guests appreciated the modern/organized setup despite other issues.
Value for Money
6.1
Mixed: several guests consider it good value for a short transit stay, while others feel the room size and extra costs (room service/pricing) make it less good value for the rate charged.
Food and Beverage
6.4
Mixed to slightly below average: breakfast and buffet variety are praised in some reviews, but there are complaints about food quality, pricing, a report of food poisoning, and limited room-service alcohol options.
Overall Experience
7
Generally adequate for airport/short stays: many guests call it a convenient, pleasant overnight option with friendly staff and good location, tempered by issues with room size, occasional cleanliness and some food/service shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:01

Property Description

Prime Location near Airport and Major Attractions

The hotel is strategically situated next to India’s busiest international airport, offering convenient access to key destinations like VFS Visa Centre, Cyber City, and shopping malls. With the Airport Express metro line nearby, exploring Delhi is effortless.

Modern Rooms with Comfortable Amenities

Experience well-designed rooms featuring ergonomic work areas, LED HD TVs, blackout curtains, and the signature Sweet Bed by ibis for a restful stay. The smart pod bathrooms and in-room facilities like a safety deposit box, minibar, and tea/coffee amenities ensure a comfortable stay.

Dining, Leisure, and Business Facilities

Indulge in multi-cuisine delights at Spice It restaurant, unwind at Spice It Bar, and enjoy amenities like a gym, swimming pool, and business center. With state-of-the-art meeting spaces and alfresco dining options, the hotel caters to all guest needs.

Book now for a seamless blend of comfort and convenience at Ibis New Delhi Aerocity!

Important information:

Please note that the property does not provide an extra bed, mattress, or cot for a third person.

Please note that ibis New Delhi Aerocity is undergoing a phased soft refurbishment. The property aims to minimise any disruption to guests during this period.

Guests are required to show a photo ID and a credit card upon check-in. Please note that all special requests are subject to availability, and additional charges may apply.

Please inform ibis New Delhi Aerocity – An Accor Brand of your expected arrival time in advance. You can use the Special Requests box when booking or contact the property directly using the contact details in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Location

Guest Reviews

6.9
Based on 10086 reviews
Cleanliness: 5.1
Service: 8
Location: 9.2
Room Quality: 5.4
Amenities: 8
Value for Money: 6.1
Food and Beverage: 6.4
Overall Experience: 7
P
P • couple • gb
2
2026-08-22 • via Nuitee
F
fabiana • couple • it
8
2026-08-22 • via Nuitee
S
Swami Vivekanandji • family_with_children • se
4
There are better places to stay in delhi if you can be further away from the airport.
Pros:

breakfast and staff

Cons:

the condition of the rooms and the bathrooms

2026-08-22 • via Nuitee
L
Libi • solo_traveller • il
7
Pros:

מיקום נוח וטוב למי שצריך להעביר מספר שעות לפני טיסה

Cons:

האוכל בroom service ,יקר לתמורה וטעון שיפור

2026-08-22 • via Nuitee
K
khanal.anil • solo_traveller • fr
7
2026-08-22 • via Nuitee
L
Laureen • solo_traveller • au
8
2026-08-21 • via Nuitee
T
Tulasa • couple • in
1
This was my last stay in this hotel I will never come here again.Harrible stay.
Pros:

The mould in the bathroom and handwashing .

Cons:

The duve cover was stained..in restaurant no one ask you in the brkfst .

2026-08-21 • via Nuitee
H
Hasan • couple • de
5
IBIS reception staff not friendly or hospitable to guests!
Pros:

Location, bathroom, drinking water in the room, housekeeping very helpful!

Cons:

Reception staff did not accept the fact that I was only needing a day room (six hours) and charged full price for an overnight stay. When I wanted to leave the hotel same day to go to the Airport, the staff pushed on to arrange for a hotel vehicle for INR 900, whereas I was just looking for a local taxi to Aerocity for INR 300!
Shame on you, you reception people; always trying to make a quick buck for IBIS.

2026-08-21 • via Nuitee
S
Sylvie • couple • fr
6
1 nuit maxi
Pros:

Proximité de l’aéroport

Cons:

Vieux
Bruyant avec les chambres sonores
Petit déjeuner moyen

2026-08-21 • via Nuitee
S
Sooryagayathri • couple • in
5
2026-08-21 • via Nuitee
A
Arvind • solo_traveller • sa
7
Pros:

Location was great, breakfast spread was quite good

Cons:

Not enough seating for breakfast so when I went up to get my plate refilled, someone else occupied my table thinking it was empty.

Bathroom shower cubicle needed a little more cleaning

2026-08-21 • via Nuitee
A
Abdullah • solo_traveller • tr
8
Beklentimi karşılayan bir konaklamaydı.
Pros:

Temizdi, havalandırması iyiydi.

Cons:

Ses yalıtımı yetersizdi, odada buzdolabı yoktu.

2026-08-21 • via Nuitee
T
Tarunesh • couple • in
1
2026-08-20 • via Nuitee
J
Julee • solo_traveller • in
6
Pros:

location

Cons:

cost is quite high

2026-08-20 • via Nuitee
V
Vikram • family_with_children • fi
9
2026-08-20 • via Nuitee
S
Szwiec • extended_group • pl
9
2026-08-20 • via Nuitee
A
Abhijit • solo_traveller • ca
10
2026-08-20 • via Nuitee
D
Dariia • solo_traveller • ua
9
2026-08-19 • via Nuitee
P
Pierpaolo Gilles • solo_traveller • it
9
2026-08-19 • via Nuitee
V
Valeria • couple • ar
9
Excelente estadía
Pros:

Los colchones son súper cómodos
La piscina es muy bonita, el gimnasio la primera vez que fui estaba bien completo pero la segunda lo estaban renovando y no pude usarlo

Cons:

Es un poco caro para el promedio de Delhi pero esta en un excelente barrio

2026-08-18 • via Nuitee