Meliá Isla Canela

Hotels
•
Meliá Hotels & Resorts
8.8 (1094 reviews)
Avenida de la Mojarra, s/n , Isla Canela , es

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Cons:
Food quality issues
Cleanliness concerns

Categories

Cleanliness
8.08
Multiple complaints about cleanliness, particularly regarding the presence of mosquitoes and issues in the bathroom.
Service
9.99
General sentiment is overwhelmingly positive regarding the service, with multiple mentions of staff kindness and assistance.
Location
9.59
The location is praised for being relaxing and convenient, close to the ocean.
Room Quality
8.54
Rooms had good features but were noted to be somewhat old or in need of updates.
Amenities
8.57
Facilities available but some complaints regarding the sauna and pool accessibility.
Value for Money
9.03
Overall positive experience with value, but some concerns over parking and certain extra charges.
Food and Beverage
7.08
Consistent complaints regarding food variety and quality, especially coffee.
Overall Experience
9.55
Overall experience is highly rated with many happy customers returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:25

Property Description

Luxurious Beachfront Property
Featuring Swimming Pools and Wellness Center: Enjoy stunning sea views while taking a dip in one of the multiple pools or indulge in rejuvenating treatments at the wellness center.

Diverse Dining and Entertainment: Delight your taste buds with international and Mediterranean cuisine at various dining venues. Engage in entertainment activities for all ages throughout the day and night.

Comfortable Rooms with Modern Amenities: Relax in stylish, air-conditioned rooms equipped with flat-screen TVs and private bathrooms. Some rooms offer balconies or sea views. Free WiFi is available throughout the property.

Experience the ultimate beachfront getaway at Melia Isla Canela. Book now for an unforgettable stay!

Important information:

Please note that children over 11 years of age are considered as adults.

Please note that guests must present the credit card used to make the reservation on arrival.

When booking more than 9 rooms, different policies and additional supplements may apply.

All cots are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FAO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1094 reviews
Cleanliness: 8.08
Service: 9.99
Location: 9.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 7.08
Overall Experience: 9.55
O
Olha • couple • pt
6
Pros:

Персонал дуже приємний , в нас були невеличкі проблеми з якими вони нам допомогти. В цілому готель знаходиться в хорошому місці, близько океан та безпечно .

Cons:

Харчування. Кожного дня було одне і те ж саме. Повторювалось кожен прийом їжі. Те що не зʼїли на обід , йшло в супи або в готові страви на вечерю . Соки апельсинові на сніданок були розбавлені водою. Кавова машина можна використовувати лише зранку на сніданок а в продовж дня лише купляти за гроші ( 3 € ) . Мухи біля басейну це жах , неможливо розслабитись тільки і відганяєш їх від себе. В номері багато комарів які не дають тобі спати вночі . За дві ночі ми зовсім не могли спати, так як комарі то кусали нас то літали під вухом :( Виселення в 12 ранку але коли ми були в номері о 10:00 до нас вже зайшли покоївки . Ми навіть не встигли відкрити двері як вони вже зайшли в кімнату…

2026-01-19 • via Nuitee
C
Carolina • couple • es
10
Pros:

Todo

Cons:

Nada

2026-01-19 • via Nuitee
P
Paula • couple • es
9
Pros:

Personal muy amable y las instalaciones exteriores increíble. La cama increíble de grande y cómoda

Cons:

El baño se nota antiguo, el suelo tenía hundilones y la pared frente al wc también

2026-01-19 • via Nuitee
A
Alberto • couple • es
10
2026-01-19 • via Nuitee
B
bianca • couple • pt
10
Incrível
Pros:

Tivemos uma estadia maravilhosa e ficamos mesmo com pena de ir embora! O hotel é incrível, toda a sua atmosfera é vibrante em conjunto com a sua maravilhosa equipe que está sempre com sorriso no rosto e disposta. O hotel é lindo, café da manhã/almoço e jantar 5 estrelas, área da piscina e praia mesmo a frente. Para voltar com certeza!!

Cons:

Único ponto a melhorar: o chuveiro do quarto.

2026-01-19 • via Nuitee
A
Alonso • family_with_children • es
9
2026-01-19 • via Nuitee
A
Andres • couple • ca
9
Pros:

Excelente property and service.

2025-11-19 • via Nuitee
P
Pedro • couple • es
9
Una estancia muy agradable y tranquila, la habitación perfecta y la ubicación del Hotel también perfecta. El verano que
Pros:

Me gustó mucho ya conocí la zona pero nunca me había quedado en ese Hotel para conocer mejor isla, canela

Cons:

Pues la verdad es que no encuentro nada que no me gustara todo estaba perfecto la verdad

2025-11-13 • via Nuitee
J
Jose Antonio • couple • es
9
Pros:

Las zonas comunes y las zonas de ocio.

Cons:

La comida, en especial el café, que se sirve a través de unas máquinas que usan un café malísimo, mezclado con leche en polvo.

2025-11-09 • via Nuitee
S
serafim • couple • pt
8
2025-11-04 • via Nuitee
J
Juan Carlos • couple • es
10
2025-11-01 • via Nuitee
L
limpio_1 • couple • es
8
Cons:

Un poco de más variedad en comida de plancha en cada cita

2025-10-30 • via Nuitee
P
Patricia • family_with_children • es
9
2025-10-30 • via Nuitee
P
Pereira • couple • pt
8
2025-10-29 • via Nuitee
N
Nikolay • couple • es
9
2025-10-25 • via Nuitee
M
Mini 18 • solo_traveller • es
10
Pros:

La ubicación para relajarse es excelente.

2025-10-23 • via Nuitee
J
Jorge • solo_traveller • es
8
2025-10-23 • via Nuitee
R
Regina • couple • de
10
2025-10-22 • via Nuitee
J
Jose Luis • couple • es
10
2025-10-21 • via Nuitee
C
Carina • family_with_children • pt
10
2025-10-20 • via Nuitee