Meliá Isla Canela

Hotels
Meliá Hotels & Resorts
8.8 (1231 reviews)
Avenida de la Mojarra, s/n , Isla Canela , es

Paid
Children allowed

Facilities

Fitness facilities
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Garden
Hiking
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Cons:
Food quality issues
Cleanliness concerns

Categories

Cleanliness
8.08
Multiple complaints about cleanliness, particularly regarding the presence of mosquitoes and issues in the bathroom.
Service
9.99
General sentiment is overwhelmingly positive regarding the service, with multiple mentions of staff kindness and assistance.
Location
9.59
The location is praised for being relaxing and convenient, close to the ocean.
Room Quality
8.54
Rooms had good features but were noted to be somewhat old or in need of updates.
Amenities
8.57
Facilities available but some complaints regarding the sauna and pool accessibility.
Value for Money
9.03
Overall positive experience with value, but some concerns over parking and certain extra charges.
Food and Beverage
7.08
Consistent complaints regarding food variety and quality, especially coffee.
Overall Experience
9.55
Overall experience is highly rated with many happy customers returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:25

Property Description

Luxurious Beachfront Property
Featuring Swimming Pools and Wellness Center: Enjoy stunning sea views while taking a dip in one of the multiple pools or indulge in rejuvenating treatments at the wellness center.

Diverse Dining and Entertainment: Delight your taste buds with international and Mediterranean cuisine at various dining venues. Engage in entertainment activities for all ages throughout the day and night.

Comfortable Rooms with Modern Amenities: Relax in stylish, air-conditioned rooms equipped with flat-screen TVs and private bathrooms. Some rooms offer balconies or sea views. Free WiFi is available throughout the property.

Experience the ultimate beachfront getaway at Melia Isla Canela. Book now for an unforgettable stay!

Important information:

Please note that children over 11 years of age are considered as adults.

Please note that guests must present the credit card used to make the reservation on arrival.

When booking more than 9 rooms, different policies and additional supplements may apply.

All cots are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FAO

Location

Guest Reviews

8.8
Based on 1231 reviews
Cleanliness: 8.08
Service: 9.99
Location: 9.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 7.08
Overall Experience: 9.55
M
MBelen couple es
9
Estancia maravillosa
Pros:

Ubicación, limpieza, instalaciones

Cons:

Quizá un poco flojas las actuaciones

2026-07-25 via Nuitee
O
Olga couple es
6
Buena pero pensaba en algo mejor en habitación.. Y menú de regalo en restaurante italiano malísima..
Pros:

Desayuno muy bueno

Cons:

Habitación vieja.. Baño antiguo..
Melia no puede permití agujeros en pared donde se ha cambiado papel higiénico, media bañera en vez de plato de ducha, inodoro y bidé de años muy antiguos….

2026-07-25 via Nuitee
I
iñigo solo_traveller es
7
Pros:

Acceso a la playa

Cons:

El excesivo ruido del aire acondicionado.
Muchas moscas en la piscina, excesiva aglomeración en el desayuno

2026-07-24 via Nuitee
Óscar couple es
7
Luces y sombras
Pros:

La separacion de las zonas comunes por adultos tranquilos jejeje y niños

Cons:

Pues lo mismo que lo anterior me tocó una habitación junto a una familia con un niño que no paraba de llorar de madrugada y por la mañana y a la hora la siesta ,deberían de tener plantas o alas para este tipo de familias ,puesto que una va de descanso y no a madrugar

2026-07-23 via Nuitee
P
Pedro family_with_children pt
9
Family trip for celebrating a birthday
Pros:

Second time at this hotel since my family loved it last year from the food, pools and animation. We usually always book a Meliá hotel so we know what quality we can get for our family trip.

Quality and nice selection of food without lines to get food.
This is a huge plus for me

Will probably return again in the future.

Cons:

The check-in process and room distribution should have been made with the notes I sent prior to arriving.

Asked for me at least 1 sea view room out of the 3 rooms I booked and they sent me to an entrance view room.

Please look at notes clients send when we book rooms since you can personalize the experience a little bit better.

Parking price is a bit high for a hotel that only need a parking for its guests.

2026-07-21 via Nuitee
E
Esther couple es
10
Pros:

Todo fantástico, lo mejor fue el personal del hotel desde el de limpieza hasta el de animación, todos hacen una estancia agradable

2026-07-21 via Nuitee
A
André couple pt
8
possível repetição
Pros:

bom

Cons:

nada a apontar

2026-07-20 via Nuitee
Y
Yolanda extended_group pt
7
Pros:

Condições físicas

Cons:

Piscina interior com água fria.
Espreguiçadeiras a precisarem de substituição ( sentia-se os ferros)
Doentes celíacos sem uma torradeira própria

2026-07-20 via Nuitee
S
Susan couple us
9
Isla Canela shines at Melia!
Pros:

The location and the wonderful staff

Cons:

A little outdated, may need a makeover soon.

2026-07-19 via Nuitee
E
Eva solo_traveller es
9
2026-07-19 via Nuitee
A
AntonioMoreira94 solo_traveller pt
10
2026-07-18 via Nuitee
M
Mariana couple pt
8
2026-07-14 via Nuitee
L
LOURDES couple es
10
2026-07-13 via Nuitee
C
Caamaño Castro solo_traveller es
10
Pros:

La ubicación, como en casa.

Cons:

El baño un poco incómodo y los precios del bar muy elevados.

2026-07-13 via Nuitee
B
Brito couple pt
8
2026-07-12 via Nuitee
C
Carlos F Figueiredo couple pt
9
2026-07-11 via Nuitee
F
Fernando extended_group es
10
Sitio familiar ideal.
Pros:

No podría quedarme sólo con una cosa de mi estancia aquí: los trabajadores son maravillosos, las instalaciones impecables y elegantes, y la ubicación inmejorable. La comida, rica y variada. Sin duda repetiremos.
¡Gracias!

2026-07-10 via Nuitee
M
Maria couple es
9
Me parece un sitio increíble si quieres descansar en tus vacaciones
Pros:

Que el hotel no estaba colapsado de huéspedes( no había colas ni para el comedor,ascensor,sitios en las hamacas de piscina disponibles…).

El buffet una maravilla,mucha variedad y riquísimo.

Que exista una zona para adultos en la piscina.

El servicio de habitaciones perfecto

Cons:

Las habitaciones (baño,muebles)un poco menos moderno que el resto del hotel.

2026-07-09 via Nuitee
A
Andreia couple pt
9
Pros:

Da piscina maiores de 16 anos, espaço de relax. Da proximidade da praia. Da praia em si.

Cons:

Os lanches do tudo incluido não são muito acessiveis. Deveriam ter um espaço com buffet para cada um retirar o que pretende, sem estar a pedir no bar. A refrigeração do Lobby do bar da piscina é inexistente. Em altura de calor torna-se insuportável mantermo-nos no espaço.

2026-07-08 via Nuitee
J
Jorge couple es
10
Muy satisfactoria. De repetir
Pros:

Es un magnífico hotel de playa con muy buenas áreas comunes y está encima de la playa. Habitaciones de buen tamaño y muy buenas vistas. Buen desayuno

2026-07-07 via Nuitee