Hotel Riu Madeira - All Inclusive

Hotels
RIU Hotels & Resorts
9.1 (410 reviews)
Praia dos Reis Magos , Caniço , pt

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean and spacious rooms
Delicious food
Cons:
Limited cocktail options
Some evening entertainment dissatisfaction

Categories

Cleanliness
9.11
Room and hotel cleanliness were highlighted as spotless and well-maintained.
Service
9.58
Staff were described as incredible, helpful, and cheerful, contributing significantly to a positive experience.
Location
9.12
Location was convenient, with easy shuttle access to Funchal.
Room Quality
9.07
Rooms were noted to be spacious and clean with great views.
Amenities
8.6
Standard amenities provided, but some guests noted missing items like slippers and ironing facilities.
Value for Money
9.06
Guests felt the all-inclusive experience offered good value, but specific mentions of costs were not detailed.
Food and Beverage
9.11
Food variety and quality received positive comments, though cocktails at the bar were critiqued.
Overall Experience
9.18
Overall positive sentiments towards the hotel with a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:50

Property Description

Luxurious Accommodations
Indulge in comfort with rooms featuring balconies to enjoy stunning views.

Delicious Dining Options
Enjoy a buffet breakfast each morning at our on-site restaurant.

Convenient Location
Explore nearby attractions with Funchal just 8 km away and the airport only 7 km from the hotel.

To experience luxury and convenience, book your stay at Riu Palace Madeira - All Inclusive.

Important information:

When booking [5] rooms or more, different policies and additional supplements may apply.

All guests (adults, children and babies) must be included in the reservation in order to show the appropriate rooms with their corresponding rates

Children aged 13 years and above are considered adults at this property.

Restaurants: Appropriate dressing is required for dinner.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 5 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 410 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.12
Room Quality: 9.07
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 9.11
Overall Experience: 9.18
M
Manuela couple de
8
Im Grossen und Ganzen zu empfehlen . Rezeption super zuvorkommend und hilfsbereit
Pros:

Lage sehr ruhig - zimmerservice super

Cons:

Das bei den Essenzeiten meistens schon eine Stunde vorher Bereiche gesperrt wurden und schon für die nachfolgenden Mahlzeiten eingedeckt wurde, dadurch ziemliche Lärmbelästigung und man kam sich etwas überflüssig vor .

2026-03-07 via Nuitee
D
Dulce couple pt
10
Pros:

De tudo sem exceção.

2026-03-06 via Nuitee
D
Dean couple gb
10
2026-03-05 via Nuitee
M
Mercedes extended_group es
10
2026-03-05 via Nuitee
J
Jean-Paul family_with_children nl
9
Heerlijk relaxte vakantie
Pros:

eten was goed veel keus

Cons:

geen opmerkingen

2026-02-27 via Nuitee
E
Evelina extended_group lt
8
Pros:

Aptarnavimas, maistas.

Cons:

Šaltas baseinų vanduo, jie nebuvo šildomi.

2026-02-27 via Nuitee
J
Jose Freire couple pt
10
Pros:

De tudo, comida, serviços de bar etc tudo muito bom

2026-02-26 via Nuitee
A
Andlauer Richard couple fr
9
2026-02-26 via Nuitee
J
Jéssica solo_traveller pt
7
Pros:

O facto de ser all inclusive
A animação

Cons:

A piscina interior estava fria. Mais fria que a piscina exterior.

2026-02-25 via Nuitee
J
Jens extended_group ie
6
Nice enough hotel in beautiful Madeira
Pros:

Nice outdoor pools of which one was heated. Nice location by the sea.

Cons:

The food was not very good. Almost the same foods every day. The beds were uncomfortable, especially the kids sofa bed. No room service whatsoever, no top up of water bottles in the room during the whole stay.

2026-02-25 via Nuitee
S
Simon couple de
9
Super Hotel, auch als Ausgangspunkt für Stadt und Berge
Pros:

Top Essen und auch Getränkeauswahl mit sehr netten Personal. Lage sehr gut zwischen Flughafen und Funchal

2026-02-25 via Nuitee
K
Kowalski family_with_children pl
10
Miejsce z pięknym widokiem
Pros:

Spektakularny widok. Bardzo przyjazny personel. Smaczne jedzenie.

2026-02-24 via Nuitee
A
andygA1065AV Couples
10
Our New Favourite Hotel
Pros:

Having previously stayed at a Riu hotel we decided to book this one for our holiday in Maderia, and we were very impressed. Nothing was too much trouble for the staff, who were all very helpful and friendly. The room was spacious and clean and in good order and being Brits we appreciated having a kettle and drinks in the room! (There was also a fridge) We just had a standard room but it still had a view over the pools to the sea. It was nice to have a complimentary bottle of bubbly (in ice bucket) left in the room on my wife’s birthday too!
The food was excellent, there was such a wide variety at all meals. My wife is vegetarian and always found something to suit. Top marks for the porridge at breakfast from me, thick and creamy as it should be!
For us the location of the hotel is ideal. There’s a flat promenade just outside overlooking the sea, so we had a daily walk along here. We also ventured West, and found a few supermarkets, Indian, Italian and Sushi restaurants and an excellent bakery/cafe.
Maderia is notably hilly/mountainous of course but it’s manageable here (we’re in our late 60s) and as far as we could tell all areas of the hotel were accessible by lift, including the pool area. One of the 2 outdoor pools are heated and swimming was fine in this one in January, but there’s also a heated indoor pool. There’s a gym too, if you’re so inclined!
Funchal is about 30 mins away, there is a free hotel bus making 3 return trips daily, though you have to book at reception. There are also a few local buses that stop near the hotel. It’s also worth mentioning that the hotel is only about a 30 minute ride from the airport, which itself is less busy than for example, Canary Islands airports. This made the whole travelling experience a lot less tiring for us!
Anyway…we so enjoyed our stay here that we have booked another week for later in the year!

2026-02-18 via Tripadvisor
3
349marjorieg Couples
10
Fabulous place to stay...best hotel we've ever stayed at.
Pros:

Absolutely FANTASTIC..just got home from 2 FABULOUS weeks...this is the best hotel we've ever been to...it's about 25 minutes from Funchal..the airport side..so a very short journey from the airport...the hotel provides a shuttle bus service every day into Funchal..you get back on where it drops you off next to the fabulous market and near enough by the dock where the big cruise ships pull in..there are 3 buses a day..you book at reception when you want to go and return...You get the WOW factor when you walk in the hotel...it's absolutely brilliant... immaculately clean everywhere you look...the staff rate 100%...they are brilliant..nothing is to much trouble... reception go out of their way to help with everything..the restaurant staff are the same...you want for nothing...as for the food...there is something for everyone..a roast every night...snack bar by the pool...and an inside pool for the children when it's cold....nightime entertainment is average....you aren't going to get top acts in any hotel..and they do their best..the rooms are good quality..large bedrooms..again you go for breakfast..the rooms done when you go back...spotless ..there is a special restaurant that you can go to once in one week's stay...the menu is outside the restaurant...it's different and very good...if it's not your cup of tea..don't book it..we had a seafood salad...which was delicious..and then beef skewers...they were delicious...then choice of dessert...a lovely room..you have to book this ...no noise from other bedrooms....a good veranda..we had a side seaview room...a short prom to walk on...a cafe at the end and you can watch the locals swimming with no fear at all and kids just jumping into the lovely water...wind surfers ..fearless..it was excellent...safe deposit box is free...you pay 28 euros for 2 adults for one week's stay island tax then if you are staying longer..you pay no more... plenty of hot /cold drinks..snacks available day or night...my opinion..it's not a hotel for children...if they are babies they no know no different..it's not for teenagers either....it's for adults relaxing...and sightseeing and walking....that's what this wonderful island is...relaxing and walking and sightseeing...they are very welcome obviously..but..there's nothing for them to do only swim...if you go to this hotel...you are extremely lucky...and Funchal is wonderful..and ask reception about places to visit....you won't be disappointed.Value for money...you get what you pay for.👌🥂🍾

2026-02-16 via Tripadvisor
S
Sightsee30895856995 Couples Foussais-Payre, Vendee, Pays de la Loire
10
This is a great hotel
Pros:

This is a great hotel.
We were there in February 2026 for a week. Had a sea view room on the 7th floor - beautiful view and a lovely quiet spot.

The room - spotless and cleaned daily. Towels and sheets can be changed as often as you want. Spacious with a large bathroom, plenty of wardrobe space, a sofa, balcony, large beds. Shampoo, body wash and conditioner provided alongside bath robes.

The food - delicious with a good variety. Breakfast is a cooked breakfast, cereal, porridge, continental choice, pancakes, fruit, juice, cakes, yogurt. Lunch and dinner has lots of choice - roast meats, fish, pasta, freshly cooked meats and vegetables, pizza, soup, burgers, etc etc. The dessert table has cakes, ice cream, mousse, fruits, jelly, and desserts such as tiramisu, trifle, cheesecakes etc. The staff are friendly and helpful but not intrusive.

The facilities - there are 2 outside pools and an indoor pool with steam room. Lots of sun beds, a bar with terrace, a poolside bar with snacks, a well stocked gym. Around the resort there are coffee and soft drinks machines aplenty. All are well managed and clean. There’s a small walkway out the back of the hotel which is nice for a stroll. There’s a supermarket within a few minutes walk if you need one.

We didn’t use the hairdressers or spa treatments but they are available.

We didn’t go to the evening entertainment but some others we met there said it was good.

Nearby - The hotel provide a free bus service into Funchal. Book it a day or two ahead. It takes around 20-30 mins. A great service. There’s also a public bus into Funchal which stops just outside the hotel. The statue of Christ is around an hours walk (uphill!) from the hotel.

Overall, we really can’t fault it.

2026-02-15 via Tripadvisor
C
Camacho couple pt
10
2026-02-14 via Nuitee
Z
Z9874UJadrianj Couples
10
Fantastic holiday in Madeira at Riu hotel.
Pros:

First visit to Madeira. From day one you feel part of a family. The hotel is kept immaculate. Food is one of the best we have had. Varied always plenty of room in the restaurant. Evening shows have been very enjoyable. It’s been great fun to learn a little of the Portuguese language getting help from the staff who probably laugh at my efforts to learn. I lost my cap and on return from a day out the reception staff had found it. I was so grateful. Day trips have been very interesting the Maderian people are some of the friendliest people you can meet.
We have even booked to come back next year already.
We would recommend this hotel and Madeira to anyone.
Thank you to all staff reception , restaurant bars.

2026-02-13 via Tripadvisor
T
Tracy couple gb
9
Super hotel in beautiful Maderia
Pros:

Beautiful seafront location. Spacious rooms Spotlessly clean throughout. Very good selection of food which was very tasty . All the staff were great. Reception staff very helpful and knowledgeable.
Mimi the hotel cat is adorable.

Cons:

During the winter months the air conditioning is changed to heating. We were too warm and so advised to turn this off and use the ceiling fan which we did, however, we were still a little warm during at night. I would have preferred to be able to decide myself if I wanted a/c or heating. Small irritation in an otherwise super stay.

2026-02-12 via Nuitee
L
LivetaD1 Couples
6
Christmas break
Pros:

+friendly staff
+comfortable bed
+nice indoor pool
+nice view
+shuttle bus

-me and my husband spent four days in the room due to stomach bug. Not much to explore as we had only few days left for our Christmas holiday
-very poor entertainment in the evening
-average food and drinks quality

2026-02-11 via Tripadvisor
S
Sabina solo_traveller ch
8
Pros:

Super Lage, freundliches Personal, tolle Anlage.

Cons:

Etwas zu stark auf Massentourismus ausgerichtet.

2026-02-11 via Nuitee