Hotel Riu Concordia

Hotels
•
RIU Hotels & Resorts
8.7 (3364 reviews)
Camí de les Meravelles, 8 , Playa de Palma , ES

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Excellent location near the sea and good transport connections
Very clean; daily room cleaning
Friendly and helpful staff (noted receptionist)
Great buffet, breakfasts and desserts
Convenient access to Palma, shops, cafes and restaurants
Quiet location in some reviews; overall comfortable stay
Cons:
Initial overbooking/room downgrade incidents requiring complaints
Occasional inattentive staff reported
Initial room placement could be noisy (balcony facing pool)
Drinks (alcoholic and non-alcoholic) charged during dinner
No complimentary drinking water in rooms noted as a downside
Pool too warm and too few sunbeds

Categories

Cleanliness
9.6
Multiple reviews explicitly note the hotel is very clean and rooms were cleaned daily; described as 'sauber' and 'дуже чистий'.
Service
8
Mixed reports: several mentions of friendly and attentive staff and a particularly helpful receptionist who resolved room issues, but at least one review calls staff 'inattentive' and there were initial check-in/overbooking problems requiring complaints.
Location
9.6
Consistently praised: very close to the sea (3–5 min), central location, near bus stop and easy airport connection; several reviewers list 'Lage' and proximity to beach as a major positive.
Room Quality
8.3
Generally good and cleaned daily, with one instance of an initially noisy room by the reception/pool that was promptly changed to a side sea-view; another report of being downgraded due to overbooking but resolved after a night.
Amenities
7.5
Mixed: pool and pool-area criticized (too warm, too few loungers), beach umbrella was provided on request, and drinks at dinner are paid—amenities are present but have notable shortcomings.
Value for Money
8
Generally positive given food quality and location, but value is reduced by paid beverages during dinner and no complimentary drinking water in rooms (noted as a downside in hot climate).
Food and Beverage
9.3
Strongly positive: buffet praised, breakfasts described as excellent, varied dinner menus and desserts highlighted as very tasty; main negative is that drinks at dinner are charged.
Overall Experience
9.3
Overall very positive—guests would return and recommend the hotel; initial problems occurred in some cases but were generally resolved leading to a satisfying stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:05

Property Description

Luxurious Accommodation
Hotel Riu Concordia offers elegant 4-star rooms with modern amenities, including free WiFi and air conditioning. Each room features a private bathroom, desk, and a flat-screen TV, ensuring a comfortable stay for every guest.

Relaxation and Recreation
Guests can unwind by the outdoor swimming pool or stay active at the fitness centre. The hotel also provides evening entertainment, perfect for ending the day on a high note. Additionally, the terrace offers a serene spot to enjoy the Mediterranean breeze.

Convenient Location
Located just 200 metres from Playa de Palma Beach, Hotel Riu Concordia is a prime choice for beach lovers. With easy access to Calo de Sant Antoni Beach and popular cycling routes, guests can explore the beauty of Mallorca effortlessly.

To experience luxury and relaxation in Playa de Palma, book your stay at Hotel Riu Concordia today!

Important information:

All guests, including adults, children and babies, must be included when making the reservation to be shown the right rooms and rates.

When booking 5 rooms or more, different policies and additional supplements may apply.

Restaurants: Appropriate dress is required for dinner.

Children aged 13 years and above are considered adults at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Location

Guest Reviews

8.7
Based on 3364 reviews
Cleanliness: 9.6
Service: 8
Location: 9.6
Room Quality: 8.3
Amenities: 7.5
Value for Money: 8
Food and Beverage: 9.3
Overall Experience: 9.3
E
Edwin • solo_traveller • de
10
2026-07-25 • via Nuitee
Nataliia Herbina • family_with_children • ua
9
Чудовий готель для комфортного та незабутнього відпочинку!
Pros:

Дуже хороший готель, який залишив лише приємні враження. Чудове розташування – до моря всього 3–5 хвилин пішки. Пляж і море просто неймовірні, а щовечора можна милуватися красивими заходами сонця. Поруч із готелем знаходиться автобусна зупинка, що дуже зручно. Прямо з аеропорту можна доїхати автобусом без пересадок. Також легко дістатися до Пальми, щоб погуляти та оглянути місто. Навколо багато магазинів, кафе та ресторанів. Готель дуже чистий, прибирання номерів проводилося щодня. Персонал привітний та уважний. Окремо хочеться відзначити харчування. Шведський стіл чудовий, а меню вечері щодня змінювалося, тому завжди був великий вибір страв. Уся їжа дуже смачна. Особливо сподобалися десерти: різноманітні тістечка, желе, морозиво та свіжі фрукти. Із задоволенням повернулися б сюди ще раз і сміливо рекомендуємо цей готель для чудового відпочинку!

Cons:

Під час заселення нас спочатку розмістили в номері біля ресепшену. Це було не дуже зручно, оскільки балкон виходив прямо на басейн, де було досить шумно. Однак після мого звернення вже наступного дня нам без жодних проблем надали інший чудовий номер з боковим видом на море. За це хочу щиро подякувати привітній та дуже уважній жінці на ресепшен. Вона зробила все можливе, щоб наше перебування було комфортним, і навіть люб'язно надала нам пляжну парасолю для користування на пляжі. Її турбота, професіоналізм і доброзичливість залишили найкращі враження. Також хотілося б звернути увагу на те, що в умовах дуже спекотного клімату було б добре передбачити безкоштовну питну воду в номерах або хоча б надавати її гостям при заселенні. І ще один момент, про який варто знати майбутнім гостям: під час вечері всі напої, як алкогольні, так і безалкогольні (зокрема вода, Coca-Cola, Sprite тощо), є платними.

2026-07-21 • via Nuitee
H
Hannah • solo_traveller • at
8
2026-07-21 • via Nuitee
C
christoph • couple • ch
10
ruhig sauber nah am meer
Pros:

super

Cons:

alles super

2026-07-20 • via Nuitee
M
Michael • extended_group • de
7
Nach anfänglichen Startproblemen war es dann dich noch gut
Pros:

Lage super zentral

Cons:

Vor paar Jahren waren wir schon mal dort und wurden wegen Überbuchung umquartiert. Auch dieses Jahr sollte es wieder so sein, haben uns aber geweigert. Bekamen dann eine niedrigere Zimmerkategorie und wir mussten wieder reklamieren. Nach 1 Nacht war dann alles ok.

2026-07-19 • via Nuitee
M
Maria • solo_traveller • de
8
2026-07-17 • via Nuitee
B
Beast_Slayer • solo_traveller • de
10
2026-07-17 • via Nuitee
O
Obelienius Vidmantas • couple • lt
9
Aukštesnio vidutinio lygio viešnagė
Pros:

Puseyčiai puikūs

Cons:

Neatidus personalas

2026-07-16 • via Nuitee
N
Nadine • extended_group • de
7
Pros:

Die Lage

Cons:

Pool war zu warm, zu wenig Liegen am Pool

2026-07-16 • via Nuitee
S
Surya Prabhakaran • solo_traveller • be
8
2026-07-16 • via Nuitee
P
Piotr • couple • pl
10
2026-07-16 • via Nuitee
G
Georg • extended_group • de
10
Hervorragend, jederzeit wieder.
Pros:

Sehr zentrale Lage zum Ballermann. Moderne und schöne Zimmer, sehr gute Auswahl beim Frühstück und Abendessen.
In 10 Minuten ist man am Flughafen mit dem Auto bzw. Taxi. 3 Minuten zum Meer und Strand.

2026-07-15 • via Nuitee
S
sebastaso • solo_traveller • si
10
Pros:

Sprejem, sobe, hrana, bazen, čistoča, ultra prijazno osebje, lokacija, bližina morja...
Že pot iz letališča s taksijem odlično potekala, sprejemljiva cena, sprejem v hotelu hiter in profesionalen, soba udobna, klimatizirano, čista z balkonom. Poleg velik bazen, čist vzdrževan z obilo ležalniki in senčniki, ter nekaj naravne sence. Zajtrk in večerja zelo obilna in okusna delno klimatizirano ostalo na lepi terasi.

Cons:

Hotel je bil sicer prijeten, vendar me je zelo zmotila ena stvar. V baru so pivo oglaševali in zaračunavali kot 0,5 l, v resnici pa so ga stregli le 0,4 l. Na to sem osebje opozoril.
Ne gre toliko za denar ali količino piva, ampak za načelo. Gost mora dobiti točno tisto, kar je navedeno na ceniku in za kar plača. Upam, da bodo to nepravilnost odpravili, saj takšne malenkosti vplivajo na zaupanje gostov.

2026-07-14 • via Nuitee
E
Eriona • couple • al
5
Pros:

Air conditioning on a schedule (Absurd!): In the peak of the summer heat, the AC operated only during restricted hours. It is unacceptable to wake up in the middle of the night and not be able to sleep properly because of the stifling heat. When we complained at the reception, we were simply told: "these are our hours". Although the room has a ceiling fan, in such high temperatures it does nothing but spin hot air around. Without continuous air conditioning, the nights were a nightmare.
Sheets were never changed: Even though the room was cleaned daily, the bed sheets were not changed even once during our 7-night stay. The cleaning staff only pulled and straightened them. Since you are at the beach, the sheets remained sandy, which is completely unacceptable.
The Positives:
Staff: Very communicative, polite, and helpful at all times.
Food: Breakfast and dinner were excellent, with a great variety of delicious options.
Rooms: The hotel and the rooms themselves were comfortable.
Conclusion:
It is pointless to have great food and a nice staff when you cannot get a good night's sleep due to the heat and have to sleep on sandy sheets for a week.

2026-07-14 • via Nuitee
N
Nicole • solo_traveller • de
8
Pros:

Essen war sehr gut und reichlich

Cons:

Ich habe ein Zimmer mit Meerblick gebucht- habe aber diesen nicht gehabt

2026-07-14 • via Nuitee
E
Eriona • couple • al
5
Pros:

Air conditioning on a schedule (Absurd!): In the peak of the summer heat, the AC operated only during restricted hours. It is unacceptable to wake up in the middle of the night and not be able to sleep properly because of the stifling heat. When we complained at the reception, we were simply told: "these are our hours". Although the room has a ceiling fan, in such high temperatures it does nothing but spin hot air around. Without continuous air conditioning, the nights were a nightmare.
Sheets were never changed: Even though the room was cleaned daily, the bed sheets were not changed even once during our 7-night stay. The cleaning staff only pulled and straightened them. Since you are at the beach, the sheets remained sandy, which is completely unacceptable.
The Positives:
Staff: Very communicative, polite, and helpful at all times.
Food: Breakfast and dinner were excellent, with a great variety of delicious options.
Rooms: The hotel and the rooms themselves were comfortable.
Conclusion:
It is pointless to have great food and a nice staff when you cannot get a good night's sleep due to the heat and have to sleep on sandy sheets for a week.

2026-07-14 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-07-13 • via Nuitee
P
Paula • couple • es
9
Pros:

Los empleados fueron super amables y atentos con nosotras. Llegamos a las 10 y nos dejaron disfrutar del desayuno e incluso nos dieron la habitación más pronto de la hora normal. En el buffet, todos los camareros fueron muy simpáticos y la comida muy variada. Las habitaciones estaban limpias y con aire acondicionado, aunque algo pequeñas.

Cons:

La piscina enseguida se llenaba de gente y tenías que esperar para encontrar hamacas libres. Una de las camas hacía bastante ruido con solo apoyarse y una de las lámparas estaba rota. No hay insonorización, por lo que escuchas todos los ruidos del pasillo y del resto de habitaciones, incluso cuando se duchan o tiran de la cadena. La comida aunque era variada, no era de gran calidad.

2026-07-10 • via Nuitee
A
AndyJE • solo_traveller • gb
7
A mostly good to great stay
Pros:

Very clean and nicely furnished hotel. Nice large swimming pool. Professional and generally friendly staff. Very good food offering (especially dinner) - wide range of choices and good quality. Being welcomed by the restaurant manager and head chef when arriving for dinner is a particularly nice addition, along with some food being reserved for late check-ins (including myself), which was a nice surprise. Nice to have an outdoor bar as well.

Side note: This hotel and the area its in heavily skews to German, Austrian etc. tourists and I initially regretted not realising this before booking. If you are British and like to socialise with fellow hotel guests then you may want to look elsewhere but personally I didn't mind it at all. I still felt welcome as an English speaker and I actually enjoyed there being a German influence on some of the food (the meatball stew and chicken cooked in a beer sauce dishes were amazing).

Cons:

Sadly my stay was significantly impacted by noise disturbing my sleep/rest in my bedroom during the night and early morning. The corridors amplify noise (the hard flooring probably doesn't help) and every night there would be guests returning to their rooms talking far too loudly (often shouting), with this usually happening more than once each night.

I also found the cleaning staff to be too loud on a couple of occasions considering how early their shift started (8am, potentially earlier - a time when I wanted to still be asleep); talking too loudly and making loud crashing noises (presumably most of this was doors slamming shut). However, I must say that aside from this I found the cleaning staff to be great - both very friendly and also doing a great job of quickly and effectively cleaning the room.

Finally, the sound proofing of the room just didn't seem to be that good. In addition to the above noises I regularly heard a very irritating noise (I think from the room above) which I couldn't fully figure out but it sounded like a weird scratching motion.

In the end, I left the hotel feeling particularly tired, which is a shame considering my otherwise very positive experience.

Maybe I had a particularly bad room regarding noise - it's hard to tell. My main advice to the hotel is to investigate the noises in the corridor issue, as noise disturbance is mentioned in some other reviews as well. I think there needs to be an emphasis of being quiet when you enter the accommodation area of the hotel, and signs at the entrances to the corridors telling people to be quiet would make a big difference.

Advice to travellers - bring earplugs! Still, hopefully you won't have to if the hotel can address this noise disturbance issue.

Would I come back to this hotel again? Maybe - it does a lot of things very well; I just hope the above issue is addressed.

2026-07-07 • via Nuitee
J
Jens • couple • de
8
2026-07-06 • via Nuitee