Hotel Riu Concordia

Hotels
RIU Hotels
8 (115 reviews)
Camino de las Maravillas, s/n, Palma de Mallorca, Palma de Mallorca, Mallorca, 07003 , Palma de Mallorca , ES

Facilities

Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Annual carbon offsets
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Great staff and service
Beautiful rooms
Varied food options
Cons:
Poor cleanliness
No ashtrays on the balcony

Categories

Cleanliness
6.5
Cleanliness of the rooms was reported as not good with dirty sheets not changed.
Service
9
Very nice staff that spoke German well, indicating excellent service.
Location
8
Standard quality for this hotel tier.
Room Quality
8
Beautiful rooms as mentioned in one of the reviews.
Amenities
8
Standard quality for this hotel tier.
Value for Money
8
Standard quality for this hotel tier.
Food and Beverage
8.5
Variety in food offerings noted positively in the reviews.
Overall Experience
8
Overall recommendation to others indicates positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:29

Property Description

Experience the ideal beach getaway at Hotel Riu Concordia, where comfort meets convenience in the heart of Palma de Mallorca.

Relaxation and Recreation
Dive into our refreshing outdoor pool or stay active in our state-of-the-art fitness center. With options for both adventure and relaxation, your stay will be filled with rejuvenating experiences.

Dining Delights
Savor delectable dishes at the Main Restaurant or grab a quick bite at our snack bar/deli. At day’s end, unwind with your favorite drink at the lounge or poolside bar, perfect for soaking in the serene atmosphere.

Comfortable Accommodations
Our 272 air-conditioned rooms offer a cozy sanctuary with private balconies, minibars, and flat-screen TVs, ensuring a comfortable stay. Stay connected with complimentary Wi-Fi and enjoy satellite programming for your entertainment.

Book your unforgettable getaway today at Hotel Riu Concordia, where your paradise awaits!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Travelife

  • Covid

    Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)

See all policies

Location

Guest Reviews

8
Based on 115 reviews
Cleanliness: 6.5
Service: 9
Location: 8
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
E
Edwin solo_traveller de
10
2026-07-25 via Nuitee
H
Hannah solo_traveller at
8
2026-07-21 via Nuitee
Nataliia Herbina family_with_children ua
9
Чудовий готель для комфортного та незабутнього відпочинку!
Pros:

Дуже хороший готель, який залишив лише приємні враження. Чудове розташування – до моря всього 3–5 хвилин пішки. Пляж і море просто неймовірні, а щовечора можна милуватися красивими заходами сонця. Поруч із готелем знаходиться автобусна зупинка, що дуже зручно. Прямо з аеропорту можна доїхати автобусом без пересадок. Також легко дістатися до Пальми, щоб погуляти та оглянути місто. Навколо багато магазинів, кафе та ресторанів. Готель дуже чистий, прибирання номерів проводилося щодня. Персонал привітний та уважний. Окремо хочеться відзначити харчування. Шведський стіл чудовий, а меню вечері щодня змінювалося, тому завжди був великий вибір страв. Уся їжа дуже смачна. Особливо сподобалися десерти: різноманітні тістечка, желе, морозиво та свіжі фрукти. Із задоволенням повернулися б сюди ще раз і сміливо рекомендуємо цей готель для чудового відпочинку!

Cons:

Під час заселення нас спочатку розмістили в номері біля ресепшену. Це було не дуже зручно, оскільки балкон виходив прямо на басейн, де було досить шумно. Однак після мого звернення вже наступного дня нам без жодних проблем надали інший чудовий номер з боковим видом на море. За це хочу щиро подякувати привітній та дуже уважній жінці на ресепшен. Вона зробила все можливе, щоб наше перебування було комфортним, і навіть люб'язно надала нам пляжну парасолю для користування на пляжі. Її турбота, професіоналізм і доброзичливість залишили найкращі враження. Також хотілося б звернути увагу на те, що в умовах дуже спекотного клімату було б добре передбачити безкоштовну питну воду в номерах або хоча б надавати її гостям при заселенні. І ще один момент, про який варто знати майбутнім гостям: під час вечері всі напої, як алкогольні, так і безалкогольні (зокрема вода, Coca-Cola, Sprite тощо), є платними.

2026-07-21 via Nuitee
C
christoph couple ch
10
ruhig sauber nah am meer
Pros:

super

Cons:

alles super

2026-07-20 via Nuitee
M
Michael extended_group de
7
Nach anfänglichen Startproblemen war es dann dich noch gut
Pros:

Lage super zentral

Cons:

Vor paar Jahren waren wir schon mal dort und wurden wegen Überbuchung umquartiert. Auch dieses Jahr sollte es wieder so sein, haben uns aber geweigert. Bekamen dann eine niedrigere Zimmerkategorie und wir mussten wieder reklamieren. Nach 1 Nacht war dann alles ok.

2026-07-19 via Nuitee
M
Maria solo_traveller de
8
2026-07-17 via Nuitee
B
Beast_Slayer solo_traveller de
10
2026-07-17 via Nuitee
S
Surya Prabhakaran solo_traveller be
8
2026-07-16 via Nuitee
O
Obelienius Vidmantas couple lt
9
Aukštesnio vidutinio lygio viešnagė
Pros:

Puseyčiai puikūs

Cons:

Neatidus personalas

2026-07-16 via Nuitee
N
Nadine extended_group de
7
Pros:

Die Lage

Cons:

Pool war zu warm, zu wenig Liegen am Pool

2026-07-16 via Nuitee
P
Piotr couple pl
10
2026-07-16 via Nuitee
G
Georg extended_group de
10
Hervorragend, jederzeit wieder.
Pros:

Sehr zentrale Lage zum Ballermann. Moderne und schöne Zimmer, sehr gute Auswahl beim Frühstück und Abendessen.
In 10 Minuten ist man am Flughafen mit dem Auto bzw. Taxi. 3 Minuten zum Meer und Strand.

2026-07-15 via Nuitee
S
sebastaso solo_traveller si
10
Pros:

Sprejem, sobe, hrana, bazen, čistoča, ultra prijazno osebje, lokacija, bližina morja...
Že pot iz letališča s taksijem odlično potekala, sprejemljiva cena, sprejem v hotelu hiter in profesionalen, soba udobna, klimatizirano, čista z balkonom. Poleg velik bazen, čist vzdrževan z obilo ležalniki in senčniki, ter nekaj naravne sence. Zajtrk in večerja zelo obilna in okusna delno klimatizirano ostalo na lepi terasi.

Cons:

Hotel je bil sicer prijeten, vendar me je zelo zmotila ena stvar. V baru so pivo oglaševali in zaračunavali kot 0,5 l, v resnici pa so ga stregli le 0,4 l. Na to sem osebje opozoril.
Ne gre toliko za denar ali količino piva, ampak za načelo. Gost mora dobiti točno tisto, kar je navedeno na ceniku in za kar plača. Upam, da bodo to nepravilnost odpravili, saj takšne malenkosti vplivajo na zaupanje gostov.

2026-07-14 via Nuitee
E
Eriona couple al
5
Pros:

Air conditioning on a schedule (Absurd!): In the peak of the summer heat, the AC operated only during restricted hours. It is unacceptable to wake up in the middle of the night and not be able to sleep properly because of the stifling heat. When we complained at the reception, we were simply told: "these are our hours". Although the room has a ceiling fan, in such high temperatures it does nothing but spin hot air around. Without continuous air conditioning, the nights were a nightmare.
Sheets were never changed: Even though the room was cleaned daily, the bed sheets were not changed even once during our 7-night stay. The cleaning staff only pulled and straightened them. Since you are at the beach, the sheets remained sandy, which is completely unacceptable.
The Positives:
Staff: Very communicative, polite, and helpful at all times.
Food: Breakfast and dinner were excellent, with a great variety of delicious options.
Rooms: The hotel and the rooms themselves were comfortable.
Conclusion:
It is pointless to have great food and a nice staff when you cannot get a good night's sleep due to the heat and have to sleep on sandy sheets for a week.

2026-07-14 via Nuitee
E
Eriona couple al
5
Pros:

Air conditioning on a schedule (Absurd!): In the peak of the summer heat, the AC operated only during restricted hours. It is unacceptable to wake up in the middle of the night and not be able to sleep properly because of the stifling heat. When we complained at the reception, we were simply told: "these are our hours". Although the room has a ceiling fan, in such high temperatures it does nothing but spin hot air around. Without continuous air conditioning, the nights were a nightmare.
Sheets were never changed: Even though the room was cleaned daily, the bed sheets were not changed even once during our 7-night stay. The cleaning staff only pulled and straightened them. Since you are at the beach, the sheets remained sandy, which is completely unacceptable.
The Positives:
Staff: Very communicative, polite, and helpful at all times.
Food: Breakfast and dinner were excellent, with a great variety of delicious options.
Rooms: The hotel and the rooms themselves were comfortable.
Conclusion:
It is pointless to have great food and a nice staff when you cannot get a good night's sleep due to the heat and have to sleep on sandy sheets for a week.

2026-07-14 via Nuitee
N
Nicole solo_traveller de
8
Pros:

Essen war sehr gut und reichlich

Cons:

Ich habe ein Zimmer mit Meerblick gebucht- habe aber diesen nicht gehabt

2026-07-14 via Nuitee
A
Andreas solo_traveller de
8
2026-07-13 via Nuitee
P
Paula couple es
9
Pros:

Los empleados fueron super amables y atentos con nosotras. Llegamos a las 10 y nos dejaron disfrutar del desayuno e incluso nos dieron la habitación más pronto de la hora normal. En el buffet, todos los camareros fueron muy simpáticos y la comida muy variada. Las habitaciones estaban limpias y con aire acondicionado, aunque algo pequeñas.

Cons:

La piscina enseguida se llenaba de gente y tenías que esperar para encontrar hamacas libres. Una de las camas hacía bastante ruido con solo apoyarse y una de las lámparas estaba rota. No hay insonorización, por lo que escuchas todos los ruidos del pasillo y del resto de habitaciones, incluso cuando se duchan o tiran de la cadena. La comida aunque era variada, no era de gran calidad.

2026-07-10 via Nuitee
A
AndyJE solo_traveller gb
7
A mostly good to great stay
Pros:

Very clean and nicely furnished hotel. Nice large swimming pool. Professional and generally friendly staff. Very good food offering (especially dinner) - wide range of choices and good quality. Being welcomed by the restaurant manager and head chef when arriving for dinner is a particularly nice addition, along with some food being reserved for late check-ins (including myself), which was a nice surprise. Nice to have an outdoor bar as well.

Side note: This hotel and the area its in heavily skews to German, Austrian etc. tourists and I initially regretted not realising this before booking. If you are British and like to socialise with fellow hotel guests then you may want to look elsewhere but personally I didn't mind it at all. I still felt welcome as an English speaker and I actually enjoyed there being a German influence on some of the food (the meatball stew and chicken cooked in a beer sauce dishes were amazing).

Cons:

Sadly my stay was significantly impacted by noise disturbing my sleep/rest in my bedroom during the night and early morning. The corridors amplify noise (the hard flooring probably doesn't help) and every night there would be guests returning to their rooms talking far too loudly (often shouting), with this usually happening more than once each night.

I also found the cleaning staff to be too loud on a couple of occasions considering how early their shift started (8am, potentially earlier - a time when I wanted to still be asleep); talking too loudly and making loud crashing noises (presumably most of this was doors slamming shut). However, I must say that aside from this I found the cleaning staff to be great - both very friendly and also doing a great job of quickly and effectively cleaning the room.

Finally, the sound proofing of the room just didn't seem to be that good. In addition to the above noises I regularly heard a very irritating noise (I think from the room above) which I couldn't fully figure out but it sounded like a weird scratching motion.

In the end, I left the hotel feeling particularly tired, which is a shame considering my otherwise very positive experience.

Maybe I had a particularly bad room regarding noise - it's hard to tell. My main advice to the hotel is to investigate the noises in the corridor issue, as noise disturbance is mentioned in some other reviews as well. I think there needs to be an emphasis of being quiet when you enter the accommodation area of the hotel, and signs at the entrances to the corridors telling people to be quiet would make a big difference.

Advice to travellers - bring earplugs! Still, hopefully you won't have to if the hotel can address this noise disturbance issue.

Would I come back to this hotel again? Maybe - it does a lot of things very well; I just hope the above issue is addressed.

2026-07-07 via Nuitee
J
Jens couple de
8
2026-07-06 via Nuitee