Courtyard by Marriott Puerto Montt

Hotels
Courtyard by Marriott
8.6 (1568 reviews)
Avenida Seminario 252 , Puerto Montt , cl

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Issues with cleanliness
Breakfast quality inconsistent

Categories

Cleanliness
8.08
Some reviews mentioned issues with cleanliness, particularly in shared areas.
Service
9.05
Overall positive experiences with attentive and friendly staff, especially mentioned multiple times.
Location
9.09
Consistently praised for its convenient location.
Room Quality
8.54
Rooms generally described as comfortable, with some issues reported.
Amenities
8.57
Amenities received mixed feedback; some guests appreciated pools and parking.
Value for Money
8.33
Some reviews expressed concerns about pricing versus quality, particularly the breakfast.
Food and Beverage
8.48
Food received mixed feedback; breakfast quality noted as lacking sometimes.
Overall Experience
8.65
Overall experiences were highly positive despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:48

Property Description

Modern Accommodations with Free WiFi
Located in Chile's Los Lagos region, Courtyard by Marriott Hotel Puerto Montt offers modern rooms with flat-screen cable TVs and free WiFi. The hotel's convenient location, just 5 blocks from Puerto Montt's waterfront, makes it a perfect choice for travelers looking to explore the city.

Delicious Dining Options
Start your day right with a buffet breakfast at the Kitchen & Bar restaurant, featuring a selection of regional jams and pastries. Guests can also enjoy a variety of regional and international cuisine throughout the day.

Convenient Location for Sightseeing
With easy access to attractions like Osorno Volcano, Puerto Varas, and Chiloé Island, guests at Courtyard by Marriott Hotel can make the most of their stay in Puerto Montt. Don't miss the chance to explore the nearby Cathedral, just a 5-minute walk away.

Experience comfort and convenience at Courtyard by Marriott Hotel Puerto Montt. Book your stay now to enjoy modern amenities and a prime location for exploring the city.

Important information:

Please note guests may only use the parking spaces provided during their stay at the property. Parking spaces are limited and subject to availability.

Foreign business travelers who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Please note that the swimming pool and the gym are under maintenance and therefore cannot be used.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 1568 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.33
Food and Beverage: 8.48
Overall Experience: 8.65
O
Olivier couple fr
10
Calme et volupté
Pros:

Très confortable.
Petit dej très bien
La piscine! C’est rare par ici
Resto à la hauteur et pas si cher.

Cons:

Musique internationale sans intérêt dans les communs qui casse la tête: pourquoi pas chilienne ?
Sinon top.

2026-02-28 via Nuitee
G
George couple cl
10
2026-02-28 via Nuitee
C
claudio family_with_children cl
7
2026-02-28 via Nuitee
R
Rodrigo couple cl
7
2026-02-27 via Nuitee
A
Adrian family_with_children ar
3
Mala experiencia
Pros:

La ubicación es lo único rescatable

Cons:

☹️ El servicio del personal del restaurante es muy deficiente; la atención fue desagradable y poco profesional.
Al ingresar a la habitación encontramos en un cajón una caja de pizza con restos de comida, claramente dejada por huéspedes anteriores. Esto evidencia una falta grave de limpieza y control.
En general, la experiencia fue decepcionante y no cumple con un estándar mínimo esperado.

2026-02-26 via Nuitee
R
rossana family_with_children cl
9
Impecable
Pros:

Camas individuales tamaño grande, personal del hotel muy amable, estacionamiento y cafetera en la habitacion.

Cons:

Desayuno un poco colapsado.

2026-02-26 via Nuitee
H
Hans couple ch
6
Pros:

Wir waren froh, ein Zimmer gefunden zu haben.

Cons:

Zu weit vom Zentrum, Essen bestenfalls mässig, Personal im Restaurant nicht sehr freundlich,

2026-02-26 via Nuitee
A
Adrian family_with_children ar
3
Pros:

La gente del restaurante atiende mal , y te hablan mal . Principalmente las chicas de la noche .
A la hora de pagar exigen usd sin manchas sin sellos pero a la hora de darte el vuelto en usd te dan billetes manchados

Cons:

La
Atención

2026-02-24 via Nuitee
T
tarutulsidas solo_traveller cl
10
Excelente habitación y desayuno, pero no es para ir a disfrutar de la vista
Pros:

La comodidad de la habitación y el desayuno

Cons:

La ubicación y la vista desde el piso 4

2026-02-24 via Nuitee
R
RAUL extended_group cl
7
regular
Pros:

DESAYUNO MALO
mala ubicacion donde sacar y nada de variedad

Cons:

no hay variedad y productos como quesos y salame de mala calidad

2026-02-24 via Nuitee
I
ISABEL couple cl
10
2026-02-24 via Nuitee
D
damian family_with_children ar
10
Muy buen lugar
Pros:

Cuartos

Cons:

Desayuno nivel medio

2026-02-23 via Nuitee
M
Maria teresa couple cl
9
buena
Pros:

pieza

Cons:

restaurante

2026-02-23 via Nuitee
K
katherine family_with_children cl
10
Pros:

La infraestructura la cercanía con mall y enjoy

2026-02-23 via Nuitee
P
Paula couple ar
8
2026-02-23 via Nuitee
M
Maria Esther couple ar
9
2026-02-23 via Nuitee
C
Carlos family_with_children cl
10
Pros:

Excelente atención y muy limpio

2026-02-22 via Nuitee
S
Silke couple de
7
Good hotel
Pros:

Good hotel, a littel outside and up the hill. Nice service and restsurant/bar. Comfotable rooms

2026-02-14 via Nuitee
F
francisca extended_group cl
10
2026-02-13 via Nuitee
S
Seemann couple cl
10
Muy acogedor y el personal muy atento
Pros:

Limpieza

2026-02-13 via Nuitee