Holiday Inn Saskatoon Downtown by IHG

Hotels
Holiday Inn Hotels & Resorts
8.6 (563 reviews)
101 Pacific Avenue , Saskatoon , ca

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncomfortable beds
Rude service at times

Categories

Cleanliness
7.91
There were mentions of cleanliness issues, such as dusting needed in rooms.
Service
9.08
Mixed reviews on service; while some found staff friendly, others reported rude interactions.
Location
9.42
Numerous positive comments about location being great and convenient.
Room Quality
8.37
Rooms were generally comfortable but noted some discomfort with beds and pillows.
Amenities
8.9
Basic amenities were adequate, but some noted the need for more lighting.
Value for Money
8.36
Perceived value impacted by parking fees and food costs.
Food and Beverage
7.91
Restaurant experience varied; issues noted with breakfast offerings.
Overall Experience
8.88
Overall pleasant stay for many, despite some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:25

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy an indoor pool, cable TV, and free WiFi at Holiday Inn Saskatoon Downtown. Some rooms even feature a cozy fireplace for added comfort.

Wellness and Productivity: Stay on top of your fitness routine at the on-site fitness center, and take advantage of the business center for all your work needs. A convenient launderette is also available for guests.

Delicious Dining: Treat yourself to a delightful dining experience at The Hub, offering scrumptious meals including the famous buffalo wings.

Experience the perfect blend of relaxation and efficiency at Holiday Inn Saskatoon Downtown. Book now for an unforgettable stay!

Important information:

Guests must be 19 years of age or older to book a room. Guests under 19 years of age must be accompanied by an adult older than 19 years of age.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Breakfast inclusive rate is for up to 2 people sharing a room. Additional guests over 2 adults are subject to extra person charges for the breakfast at property level.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CAD 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 563 reviews
Cleanliness: 7.91
Service: 9.08
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.88
T
Tiffany couple ca
10
The stay was excellent and the room far except expectations
Pros:

It was clean, neat and orderly

2026-03-09 via Nuitee
D
Dave family_with_children ca
10
2026-03-04 via Nuitee
L
Louw family_with_children ca
9
Great place
Pros:

Nice location and great hotel. Have to say breakfast is the best

Cons:

When we checked in the attitude of the man checking us in was very poor,condescending and irritable.
We had issues with the booking and very rude he demanded my phone and emails for confirmation.....
We never received any information and had to ask him twice on what floor our room was, no vouchers for the next mornings breakfast that we paid for.
Mind blowing how he still has a job there.

2026-02-26 via Nuitee
N
Nesha family_with_children ca
9
2026-02-23 via Nuitee
W
Warren couple ca
6
2026-02-10 via Nuitee
T
Trembley couple ca
10
2026-02-08 via Nuitee
N
N6282JHcarmenc Business
2
Holiday Inn Saskatoon Downtown by IHG are Ridiculous Extortionists
Pros:

Thought I was reserving room with Holiday Inn Saskatoon Downtown by IHG for over 3 months in advance. I check bank account in morning and full amount charged.
Front desk not helpful - "You prepaid full amount and if you cancel, you forfeit the total amount" in a calm robotic voice....no I didn't. I reserved on your website online as with any hotel....So, you have to pay in full before you even stay at this hotel and you cannot cancel or you lose entire amount including taxes?!!! Ridiculous. Hoping to speak to manager or reasonable person on Monday otherwise guess I'm stuck but they will certainly hear about this in person. A retired person on limited funding cannot pay full hotel bill prior to staying before I receive travel claims from other contracts (side hustles).

2026-01-31 via Tripadvisor
A
Alexandrea solo_traveller ca
6
Pros:

The room was cozy

Cons:

The pool and hot tub were out of order.
The lighting was pretty janky
Never got my damage deposit back despite being incredible respectful to the property

2026-01-27 via Nuitee
J
Jane family_with_children ca
10
Would stay again. Great hotel
Pros:

Convenient and clean

2026-01-26 via Nuitee
B
Brabant solo_traveller ca
10
2026-01-24 via Nuitee
M
Meilleur family_with_children ca
9
2026-01-23 via Nuitee
J
Jacqueline family_with_children ca
9
Good
Pros:

Didn’t have the breakfast

Cons:

More lighting in the room

2026-01-20 via Nuitee
S
Silas family_with_children ca
10
2026-01-19 via Nuitee
R
Ray family_with_children ca
6
2026-01-19 via Nuitee
R
Rose family_with_children ca
10
2026-01-19 via Nuitee
S
Samantha couple ca
4
Never coming back, there’s so many great hotels with fantastic staff in the city for the same price.
Pros:

Underground parking facilities.

Cons:

Uncomfortable beds and staff who would rather avoid eye contact and pretend to be busy than actually assist customers, whilst front staff less than helpful and openly couldn’t care about client satisfaction.

2026-01-11 via Nuitee
V
Val couple ca
7
2026-01-06 via Nuitee
V
Vern family_with_children cz
8
2026-01-02 via Nuitee
J
Jennifer couple ca
10
2026-01-02 via Nuitee
K
Kevin couple ca
9
Pros:

The staff was great with us and answered all our questions

2025-12-30 via Nuitee