SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

Hotels
•
Independent
10 (102 reviews)
Bahnhofplatz 18, Zermatt, 3920 , Zermatt , CH
41-27 966 44 00

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Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Fireplace in lobby
Arcade/game room
Free WiFi
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Exceptional service
Excellent amenities
Clean and comfortable rooms

Categories

Cleanliness
10
Guests consistently noted the cleanliness and comfort of their rooms.
Service
10
Front desk staff were described as wonderful, kind, and helpful, significantly enhancing the guest experience.
Location
10
The hotel is conveniently located near the train station and offers great views.
Room Quality
10
Rooms are large, lovely, and well-appointed with good amenities.
Amenities
10
Spa, gym, and breakfast options were highlighted as exceptional.
Value for Money
10
Overall, guests felt their stay was worth the cost given the quality of services and amenities.
Food and Beverage
10
Breakfasts received high praise, with a variety of choices that catered to all tastes.
Overall Experience
10
Guests reported a truly outstanding experience, recommending the hotel highly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:10

Property Description

Experience unparalleled luxury at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel, where every detail is designed for your ultimate comfort and relaxation.

Indulge at Our Full-Service Spa: Escape the hustle and bustle at our exquisite full-service spa, offering rejuvenating massages, body treatments, and facials, ensuring you leave feeling refreshed and revitalized.

Exceptional Dining & Bar Experience: Savor delicious meals at our on-site restaurant and unwind with a drink at the bar/lounge. Don’t miss our complimentary buffet breakfast served daily, setting the tone for a fantastic day ahead.

Modern Amenities for Every Need: Enjoy our indoor pool, sauna, and fitness center, along with complimentary Wi-Fi, multilingual staff, and individually decorated guest rooms featuring heated floors and flat-screen TVs for a cozy stay.

Book your unforgettable getaway today at SCHLOSS Zermatt!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FMO

Property Policies

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

10
Based on 102 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
W
William
10
Pros:

Great rooms, exceptional staff. Also the gym is top notch with a great selection of equipment.

2025-10-12 • via Nuitee
W
Wei • partner
10
Pros:

Great location, warm staff, and great breakfast!

2025-10-07 • via Nuitee
C
Charles
10
Pros:

Great location. Courteous staff. Buffet breakfast included comfortable bed. Highly recommend

2025-10-02 • via Nuitee
M
Minesh • partner
10
Pros:

Excellent. Perfect location for early morning train ride.

2025-10-01 • via Nuitee
E
Erica • partner
10
Pros:

Great hotel in beautiful Zermatt. All around nice staff. Good breakfast options and loved the afternoon tea with snacks. Room was comfortable and clean. Although a bit noisy depending on who’s your neighbor, thin walls and we could hear the tv from the next room.
Don’t get the square toilets. Hotel is only a few short minutes from the train station which is a bonus. Great pool and sauna. Would stay again.

2025-09-29 • via Nuitee
K
khisal
10
Pros:

na

2025-09-27 • via Nuitee
L
Luke • family
10
Pros:

One of the best accommodation we have ever had before, like we were home. Highly recommended.

2025-09-27 • via Nuitee
M
Monica • partner
10
Pros:

The front desk staff are wonderful! They helped with planning hikes and excursions and always greeted us with a smile. We chose to extend our stay and they made sure that our new room was ready as quickly as possible. Kind, thoughtful, knowledgeable, and friendly are the qualities I would use to describe each and every front desk personnel we encountered.
Our room(s) were clean, comfortable, and well appointed. We enjoyed time in the cozy and comfortable lobby. Breakfast was excellent, everything delicious, and provided something for everyone.
I highly recommend this hotel!

2025-09-27 • via Nuitee
L
LAI HAR SANDY • family
8
Pros:

Very comfortable, friendly and helpful staff. , best breakfast I ever had. Recommend this place and say thank you to all the staffs had served us. We and family had a wonderful time.

2025-09-26 • via Nuitee
E
Edgar
10
Pros:

Best SPA ever!

2025-09-24 • via Nuitee
S
Sara
10
Beautiful Hote in Zermatt
Pros:

The Schloss was one of the nicest hotels we have stayed at. From the amazing breakfast to the friendly staff to the workout room and the spa, everything was perfect. It was a quick an easy walk from the train station. We will definitely go back.

2025-09-17 • via Nuitee
W
wong
10
Pros:

We love the hotel and the location,

2025-09-13 • via Nuitee
G
Gail Jacoby, • partner
10
Pros:

Our room was large, lovely, and had a great view of the Matterhorn. Breakfast was excellent! All of the staff with whom we interacted were very friendly and helpful.

2025-09-13 • via Nuitee
A
Archana • partner
10
Pros:

Absolutely loved this hotel, staff and spa facilities. Clean, modernized, and beautiful. The staff and team have thought of every detail in ensuring comfort and tranquility. The breakfast was phenomenal. Highly recommend and would be my first and only choice in zermatt.

2025-09-06 • via Nuitee
V
Verified traveler
10
Honeymoon to the Matterhorn
Pros:

Truly outstanding in every way.

2025-09-06 • via Nuitee
N
NICHOLAS
10
Wonderful
Pros:

All aspects of our stay were excellent. The room, cleanliness, spa, food, service, afternoon tea, breakfast, staff, location. We couldn't have wished for better. And we got to see the Matterhorn.
Special thanks to Sylva who helped to make our stay very special.

2025-09-05 • via Nuitee
A
Amarjit • family
10
Pros:

Cottage had everything for delightful stay at Zermatt. It had its own sauna. Breakfast was delicious with fresh waffles which kids enjoyed. Coffee & tea time during afternoon was nice hotel have daily.

2025-09-03 • via Nuitee
J
Jelena
10
Pros:

Spacious, clean ,

2025-09-01 • via Nuitee
J
Joyce
10
Pros:

Very convenient location, right next to the train station. Room was comfortable but a little stuffy (the fan helped but it was quite noisy). Free breakfast and afternoon tea provided. There were also free yoga and exercise classes. Overall an excellent stay.

2025-08-29 • via Nuitee
S
Susan • family
10
Pros:

Wonderful! Amazing spa, friendly people, morning yoga classes, excellent abundant breakfasts.

2025-08-28 • via Nuitee