Hotel El Castillo

Hotels
8.2 (2920 reviews)
Avenida El Castillo, 115 , Ponferrada , es

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Noise from other guests
Uncomfortable beds
Basic breakfast options

Categories

Cleanliness
8.04
Compliments on cleanliness, though some mention noise affecting comfort.
Service
8.71
Service frequently praised as attentive and friendly.
Location
9.25
Location highlighted as a strong point with easy access to attractions.
Room Quality
7.5
Comments indicate issues with mattress firmness and pillows.
Amenities
8.03
Limited feedback; generally meets expectations for a hotel of this type.
Value for Money
7.99
Perceived as reasonable based on location; breakfast could improve.
Food and Beverage
7.54
Breakfast described as basic; overall food criticized in some reviews.
Overall Experience
8.51
Guest experiences are generally positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:16

Property Description

Centrally Located near Templarios Castle
Hotel El Castillo, located a mere 50 meters from the historic Templarios Castle in Ponferrada, offers a perfect setting with free Wi-Fi. Situated by the Camino de Santiago, it provides easy access to explore the city's ancient center and the El Bierzo region.

Delightful Dining Experience
Indulge in authentic El Bierzo wine and savor delicious local cuisine at the hotel restaurant, which also offers a continental breakfast. From special dishes like pork, mushrooms, chestnuts to typical soups, guests can enjoy a variety of culinary delights during their stay.

Comfortable and Quiet Accommodations
The spacious and soundproofed rooms at Hotel El Castillo ensure a peaceful retreat after a day of exploring the beautiful region. Perfect for relaxation and rejuvenation.

Book your stay at Hotel El Castillo now for an unforgettable experience in Ponferrada!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEN

Location

Guest Reviews

8.2
Based on 2920 reviews
Cleanliness: 8.04
Service: 8.71
Location: 9.25
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 8.51
A
Antonio Leite solo_traveller pt
8
Pros:

Situation très bien. Lit très ferme. Petit déjeuner symbolique de cafétéria. Douche dysfonctionnante. Très propre. Équipement basique. Parking en sous sol étroit

Cons:

Le personnel

2026-08-08 via Nuitee
P
Prieto solo_traveller es
8
2026-08-08 via Nuitee
A
Alejandro solo_traveller es
10
Pros:

Habitación y personal

2026-08-08 via Nuitee
G
Gontzal Jokin solo_traveller es
9
Buena opción en Ponferrada
Pros:

Ubicación, habitación nueva-renovada.

Cons:

El aislamiento del ruido de los pasillos. Se oye a la gente pasar el pasillo y el golpe de las puertas de las habitaciones

2026-08-08 via Nuitee
M
mercedes couple es
10
2026-08-08 via Nuitee
M
M. Carmen solo_traveller es
10
Pros:

Todo en general, la ubicación perfecta.

2026-08-08 via Nuitee
M
Manuel solo_traveller es
8
2026-08-07 via Nuitee
C
Carolina solo_traveller es
9
Muy bien todo
Pros:

La ubicación cerca del castillo templario, limpio, cómodo y el personal muy amable, opción a parquing interior.

Cons:

El desayuno un poco escaso, pero bueno.

2026-08-07 via Nuitee
R
Rudi couple fr
9
Great stay for a short visit!
Pros:

Great place, with nice hot tub!

Cons:

Nothing

2026-08-06 via Nuitee
J
José Luis couple es
7
2026-08-06 via Nuitee
F
Ferreiro solo_traveller es
9
Pros:

La ubicación es estupenda, al lado del Castillo. Personal muy atento. Hay sitio para aparcar en la calle. La habitación está bien, tiene aire acondicionado y un baño grande.

Cons:

La insonorización, nos tocó en la primera planta, q daba a la carretera general, y de noche, se oye el ruido de los coches, motos, etc al pasar.

2026-08-05 via Nuitee
solo_traveller pt
5
2026-08-04 via Nuitee
Ángel solo_traveller es
10
2026-08-04 via Nuitee
R
Rosa Barea solo_traveller es
10
Fenomenal
Pros:

El trato

Cons:

Nada

2026-08-04 via Nuitee
P
Paloma solo_traveller es
8
2026-08-04 via Nuitee
C
Cindy solo_traveller au
8
Easy Camino stay
Pros:

Great place - good staff - they were very helpful - loved the air conditioning - room was a good size

Cons:

Paper thin walls

2026-08-03 via Nuitee
R
Rocio solo_traveller es
9
Muy recomendable
Pros:

En pleno centro. Al lado del Castillo. Muy limpio y cómodo. Sencillo pero muy bien. Con cafetería estupenda donde se puede cenar y desayunar muy bien.

Cons:

Nada. Todo fue muy bien

2026-08-03 via Nuitee
N
Nuño solo_traveller es
8
2026-08-03 via Nuitee
P
Pilar solo_traveller es
9
2026-08-02 via Nuitee
L
Lorena extended_group es
10
2026-08-02 via Nuitee