Hotel El Castillo

Hotels
8.2 (2740 reviews)
Avenida El Castillo, 115 , Ponferrada , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Soundproof rooms
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Noise from other guests
Uncomfortable beds
Basic breakfast options

Categories

Cleanliness
8.04
Compliments on cleanliness, though some mention noise affecting comfort.
Service
8.71
Service frequently praised as attentive and friendly.
Location
9.25
Location highlighted as a strong point with easy access to attractions.
Room Quality
7.5
Comments indicate issues with mattress firmness and pillows.
Amenities
8.03
Limited feedback; generally meets expectations for a hotel of this type.
Value for Money
7.99
Perceived as reasonable based on location; breakfast could improve.
Food and Beverage
7.54
Breakfast described as basic; overall food criticized in some reviews.
Overall Experience
8.51
Guest experiences are generally positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:16

Property Description

Centrally Located near Templarios Castle
Hotel El Castillo, located a mere 50 meters from the historic Templarios Castle in Ponferrada, offers a perfect setting with free Wi-Fi. Situated by the Camino de Santiago, it provides easy access to explore the city's ancient center and the El Bierzo region.

Delightful Dining Experience
Indulge in authentic El Bierzo wine and savor delicious local cuisine at the hotel restaurant, which also offers a continental breakfast. From special dishes like pork, mushrooms, chestnuts to typical soups, guests can enjoy a variety of culinary delights during their stay.

Comfortable and Quiet Accommodations
The spacious and soundproofed rooms at Hotel El Castillo ensure a peaceful retreat after a day of exploring the beautiful region. Perfect for relaxation and rejuvenation.

Book your stay at Hotel El Castillo now for an unforgettable experience in Ponferrada!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 9.50 per day.

Location

Guest Reviews

8.2
Based on 2740 reviews
Cleanliness: 8.04
Service: 8.71
Location: 9.25
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 8.51
G
Geli • solo_traveller • es
7
2026-05-16 • via Nuitee
S
Susan • solo_traveller • es
9
2026-05-15 • via Nuitee
R
Réjane • extended_group • fr
9
2026-05-15 • via Nuitee
J
John • solo_traveller • us
10
Pros:

Great location near the Knights Templar castle and several main plazas. Very comfortable room. Nice overall experience.

2026-05-14 • via Nuitee
M
Marta • couple • es
10
2026-05-14 • via Nuitee
J
James • solo_traveller • us
8
2026-05-13 • via Nuitee
C
Christopher • solo_traveller • de
7
Okay
Pros:

Bequem, gute Möglichkeit das Fahrrad 🚲 abzustellen.

Cons:

Das Breakfast Angebot war leider sehr einfach. Toast und Marmelade, das war’s.

2026-05-13 • via Nuitee
S
Slobodan • solo_traveller • it
8
2026-05-12 • via Nuitee
M
Marilyn • solo_traveller • us
10
Pros:

The location is convenient and the room is comfortable and clean.

2026-05-12 • via Nuitee
D
Diego • couple • es
8
2026-05-12 • via Nuitee
P
Pablo • family_with_children • es
8
Hotel perfecto para visitar Ponferrada
Pros:

La ubicación y la amplitud de las habitaciones.
La atención y amabilidad del personal

Cons:

Nothing

2026-05-11 • via Nuitee
L
Laura • solo_traveller • it
7
Camera pulita, posizione centralissima, rumore delle macchine dalla strada.
Pros:

La vicinanza al centro storico.

Cons:

Camera che dava sulla via principale, quindi piuttosto rumorosa.

2026-05-11 • via Nuitee
J
Javier • couple • es
8
2026-05-11 • via Nuitee
J
jose antonio • solo_traveller • es
10
2026-05-11 • via Nuitee
J
Juan Carlos • solo_traveller • es
6
2026-05-10 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-05-09 • via Nuitee
J
John • solo_traveller • kr
1
2026-05-09 • via Nuitee
T
Tim • extended_group • gb
9
2026-05-09 • via Nuitee
R
Ray • couple • us
10
2026-05-08 • via Nuitee
M
Mike • solo_traveller • gb
7
Pros:

The El Castillo is a budget hotel offering excellent value for money. Also located next to the castle and restaurants.
The car park to the rear is spacious while the underground car park was reasonably priced at 9.5 euros per night, problem not necessary however as the car park is discreetly hidden from view.

2026-05-07 • via Nuitee