Hotel El Castillo

Hotels
8.2 (2647 reviews)
Avenida El Castillo, 115 , Ponferrada , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Soundproof rooms
Packed lunches
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Noise from other guests
Uncomfortable beds
Basic breakfast options

Categories

Cleanliness
8.04
Compliments on cleanliness, though some mention noise affecting comfort.
Service
8.71
Service frequently praised as attentive and friendly.
Location
9.25
Location highlighted as a strong point with easy access to attractions.
Room Quality
7.5
Comments indicate issues with mattress firmness and pillows.
Amenities
8.03
Limited feedback; generally meets expectations for a hotel of this type.
Value for Money
7.99
Perceived as reasonable based on location; breakfast could improve.
Food and Beverage
7.54
Breakfast described as basic; overall food criticized in some reviews.
Overall Experience
8.51
Guest experiences are generally positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:16

Property Description

Centrally Located near Templarios Castle
Hotel El Castillo, located a mere 50 meters from the historic Templarios Castle in Ponferrada, offers a perfect setting with free Wi-Fi. Situated by the Camino de Santiago, it provides easy access to explore the city's ancient center and the El Bierzo region.

Delightful Dining Experience
Indulge in authentic El Bierzo wine and savor delicious local cuisine at the hotel restaurant, which also offers a continental breakfast. From special dishes like pork, mushrooms, chestnuts to typical soups, guests can enjoy a variety of culinary delights during their stay.

Comfortable and Quiet Accommodations
The spacious and soundproofed rooms at Hotel El Castillo ensure a peaceful retreat after a day of exploring the beautiful region. Perfect for relaxation and rejuvenation.

Book your stay at Hotel El Castillo now for an unforgettable experience in Ponferrada!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 9.50 per day.

Location

Guest Reviews

8.2
Based on 2647 reviews
Cleanliness: 8.04
Service: 8.71
Location: 9.25
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 8.51
R
rebeca • couple • es
10
2026-03-28 • via Nuitee
C
César • family_with_children • es
7
2026-03-27 • via Nuitee
R
Ricardo • extended_group • es
9
Pros:

Ubicacion muy cercano de lo que tiene mas interes.
Personal muy amable, buena cafeteria.

Cons:

Mucho ruido a partir de las 10:30 en las habitaciones de alrededor, ya que estaban limpiando.

2026-03-26 • via Nuitee
T
Tejada • couple • es
10
2026-03-23 • via Nuitee
I
ISABEL • family_with_children • es
9
Fin de semana en el Bierzo
Pros:

Ubicación y se puede aparcar fácilmente en los alrededores

Cons:

Nada

2026-03-23 • via Nuitee
J
Jose Angel • couple • es
8
Pros:

La ubicacion perfecta

Cons:

Desayuno un poco justo

2026-03-23 • via Nuitee
C
Claudia • solo_traveller • it
9
Bene, ma...
Pros:

Mi hanno assegnato la camera con vasca, come richiesto.
La posizione è stupenda.
Ottimo rapporto qualità/ prezzo

Cons:

Accoglienza un po' freddina al check in, wi-fi nelle camere davvero da migliorare.

2026-03-22 • via Nuitee
R
Roberto • couple • es
10
Pros:

La ubicación y comodidad de la cama

2026-03-20 • via Nuitee
B
Blanca • solo_traveller • es
8
2026-03-19 • via Nuitee
J
José María • solo_traveller • es
9
2026-03-19 • via Nuitee
L
Luis Carlos • solo_traveller • es
9
2026-03-17 • via Nuitee
R
Raquel • couple • es
7
2026-03-16 • via Nuitee
I
Iraklii • couple • es
10
Pros:

.

Cons:

.

2026-03-16 • via Nuitee
J
Jose Antonio • couple • es
6
Desayuno escaso para el precio que cobran.
Pros:

Habitación amplia, muy limpia y bañera de hidromasaje estupenda.

Cons:

El desayuno " continental" por diez euros por persona solo te puedes tomar un café con una tostada y un zumo.... preguntamos por un segundo café y nos dijeron que era un extra..... después de cobrar diez euros por persona.

2026-03-15 • via Nuitee
J
JOSE MARIA • couple • es
5
Bien para una noche
Pros:

Ubicación muy buena
Desayuno algo escaso
Aparcamiento en la calle bien, pero era temporada baja
Hotel algo antiguo

Cons:

Hotel Antiguo

2026-03-09 • via Nuitee
A
Ana • couple • es
9
2026-03-09 • via Nuitee
L
Lurdes • solo_traveller • es
10
2026-03-09 • via Nuitee
J
Javier • family_with_children • es
8
Great location and very helpful staff. Superb!
Pros:

Hotel El Castillo is literally opposite the castle and just a 2-minute walk from the old town center. It’s an ideal location to explore both the Templar Castle and the charming cobbled streets. The management was very accommodating and responsive, we emailed in advance requesting a family room, and it was ready for us upon arrival.

2026-03-08 • via Nuitee
F
Fernando • extended_group • es
8
2026-03-07 • via Nuitee
M
Maria • family_with_children • es
7
2026-03-05 • via Nuitee