Pets allowed

Facilities

Nature reserve
Proposal/romance packages available
Area shuttle (surcharge)
Free bicycles on site
Lot hours - 24 hours
Hot springs nearby
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good breakfast
Safe parking
Cons:
Limited parking on arrival

Categories

Cleanliness
6.74
No specific mention, general cleanliness seems to require improvement.
Service
8.71
Very friendly and helpful staff, contributing positively to the experience.
Location
8.25
Great access to view points, positively impacting overall experience.
Room Quality
6.7
Not explicitly mentioned; assumed standard for hotel tier.
Amenities
8.23
Not explicitly mentioned; assumed standard for hotel tier.
Value for Money
7.19
Not explicitly mentioned; general value is assumed to be reasonable.
Food and Beverage
7.74
Breakfast is mentioned as good, positively impacting dining experience.
Overall Experience
7.21
Overall level of satisfaction based on mixed sentiments in review.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:31

Property Description

Breathtaking Views and Convenient Amenities
Take in the views from a terrace and a garden, and enjoy complimentary wireless internet access. The area shuttle makes getting to nearby attractions a breeze.

Delicious Dining Options
Satisfy your appetite at the hotel's coffee shop/cafe or grab a snack at the deli. Unwind with a drink at the bar/lounge or indulge in buffet breakfasts available daily for a fee.

Comfort and Convenience
Relax in one of the 30 guestrooms featuring minibars and memory foam beds with premium bedding. Stay connected with complimentary wireless internet and enjoy entertainment with satellite programming.

Immerse yourself in the beauty of Reims at Hotel Crystal. Book now to experience luxury and convenience at its finest.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Parking height restrictions apply.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: RHE

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

  • Parking

    Parking height restrictions apply

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

7.6
Based on 104 reviews
Cleanliness: 6.74
Service: 8.71
Location: 8.25
Room Quality: 6.7
Amenities: 8.23
Value for Money: 7.19
Food and Beverage: 7.74
Overall Experience: 7.21
J
John • extended_group • gb
9
Comfortable overnight stay.
Pros:

Central and air conditioned.

Cons:

Nil

2026-08-08 • via Nuitee
S
susanne • solo_traveller • nl
8
Pros:

kamer, personeel, hygiëne

Cons:

ontbijt vond ik iets tegenvallen. heel simpel

2026-08-07 • via Nuitee
A
Andre • solo_traveller • it
9
Molto piacevole
Pros:

Centralissimo.pulito.d'atmosfera piacevolmente retro.vicinissimo parcheggio

Cons:

Nulla

2026-08-07 • via Nuitee
A
alain • family_with_children • fr
5
Hotel à renover
Pros:

Centre ville proche des restaurants

Cons:

Chambre vétusté, clim qui perd de l'eau et goutte par terre, salle de bains mini.

2026-08-07 • via Nuitee
D
Dominic • couple • gb
8
Not amazing but perfectly adequate for our one night stay
Pros:

Lovely welcome at reception & (Alexandra?) was super nice & helpful. The room was a bit small for us with our dog but it was only for one night so no big deal. The hotel is right in the thick of everything going on, restaurants, bars etc.Breakfast was nice too.

2026-08-07 • via Nuitee
J
Jennifer • family_with_children • de
7
Pros:

Tolle Lage, charmantes Hotel, gute Betten, freundliches Personal. Leider sehr hellhörig.

Cons:

Dünne Wände mit entsprechender Hellhörigkeit

2026-08-07 • via Nuitee
A
anonym • solo_traveller • de
6
2026-08-06 • via Nuitee
K
Karina Ronja • couple • no
7
2026-08-06 • via Nuitee
J
Jacqueline • solo_traveller • nl
7
Pros:

De locatie

Cons:

De binnentuin. Mooie plek eigenlijk, maar verwaarloosd. Erg jammer, zou een hele mooie fijne oase midden in de stad zijn om even af te schakelen en gewoon lekker te zitten

2026-08-06 • via Nuitee
M
Mercè • solo_traveller • es
6
2026-08-06 • via Nuitee
M
Mans • solo_traveller • nl
7
2026-08-05 • via Nuitee
M
Marijke • solo_traveller • nl
8
Pros:

Leuke plek, charmant gebouw aan binnentuin

2026-08-05 • via Nuitee
S
Stéphanie • extended_group • gb
7
2026-08-05 • via Nuitee
M
Marion • couple • de
8
Vor der Haustüre pralles Leben, im Haus sehr ruhig.
Pros:

Das Frühstück war überraschend gut, Lohnt nicht, woanders was zusuchen.

2026-08-05 • via Nuitee
M
Merlijn • couple • nl
8
Pros:

To get to the hotel, you need to pass through a low underpassage. But then the hotel itself is quite pretty, old and characteristic.

2026-08-04 • via Nuitee
E
Erik • couple • se
7
Centralt läge, pris som matchar det man betalar. Skulle bo där igen.
Pros:

Det bästa var läget, mycket centralt, och närhet till parkeringshus (50 meter), med OK priser. Bra med AC på rummet. Vi tog ingen frukost. Rent och snyggt. Som vanligt lite hårda sängar, vilket tycks vara standard i hela Europa.

Cons:

Lite knackig engelska på de som jobbade. Något som ofta händer mig är att när jag amnländer så säger de att de inte har någon bokning, de har nog svårt att uppfatta vanligt svenska efternamn (?). Well, det är ju verkligen minor. personalen var trevlig och serviceinriktaede.

2026-08-04 • via Nuitee
S
Stefan • couple • de
6
Ganz okay für den Preis. Sehr nettes Personal!
Pros:

Die Lage ist schön. Der Preis ist sehr günstig.

Cons:

Die Klimaanlage ist nicht sehr leistungsfähig im Hochsommer. Dass sie bei 38 Grad den Raum nicht auf 20 Grad runterkühlen kann ist verständlich. Aber nachts bei 19 Grad Außentemperatur schafft sie es nur auf 24 Grad runter.

2026-08-04 • via Nuitee
R
Roel • couple • nl
8
2026-08-03 • via Nuitee
J
Jan • solo_traveller • de
7
2026-08-03 • via Nuitee
V
Valerie • family_with_children • nl
4
Niet voor herhaling vatbaar maar super lief personeel!
Pros:

Personeel! Er was een ontzettend lieve vrouw bij de receptie!

Locatie was ook super fijn in het centrum.

Cons:

Er was geen Wifi bereik in de kamer. Dit was echt enorm balen. De kamers waren ontzettend klein. Geen koelkast.

2026-08-02 • via Nuitee