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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Non-smoking throughout
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Private check-in/check-out
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Grocery deliveries
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Outdoor furniture
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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24-hour security
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Delivered food - securely covered
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Security alarm
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Exercise/lap pool
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Japanese garden
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Swimming nearby
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Beach toys
Review Highlights
Categories
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Property Description
Warm Mexican Decor
The air-conditioned rooms at Collection O Hotel Mocambo, Boca del Rio feature warm Mexican colors and tile floors, providing a cozy and inviting atmosphere.
Diverse Dining Options
Indulge in a variety of dining experiences at the hotel, from international cuisine at El Mirador Café to regional dishes at Fragata Restaurant. End your day with a drink at Bar Corsario, offering a selection of beer, cocktails, and wine.
Relaxation and Convenience
Unwind in the indoor pool or pamper yourself in the hot tub and sauna. With massage services, a business center, and free parking available, your stay at Collection O Hotel Mocambo, Boca del Rio is designed for both relaxation and convenience.
Book now to experience the perfect blend of comfort and luxury at Collection O Hotel Mocambo, Boca del Rio.
Please note that breakfast for children is not included in the rate and has an extra cost of $150..
There is a water slide and Temazcal at the property.
The adult breakfast buffet is now $230.00 MXN and the breakfast for children up to 10 years old is $170.00 MXN.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
No special conditions apply for groups.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Nada, es un hotel en pésimas condiciones
Olor a caño en todo el lugar
Las toallas de baño percudidas, da asco secarse con ellas
El hotel requiere de mucho mantenimiento
El hotel es grande y tiene una alberca techada y al aire libre
Iba con adultos mayores y no es apto para ellos o discapacitados. Tiene demasiadas escaleras
Excelente servicio desde la recepción
Falta de mantenimiento. Poca presión en taza de baño. Eso hace que se gaste mas el agua
Hace años era uno de los mejores desayunos buffet, ahora fue decepcionante, pocas opciones y demoraban en traer lo que solicitamos
Las instalaciones están muy bien me gusta el estilo rústico sin embargo en muchas áreas les hace falta mantenimiento.
Me gustaron las albercas,las habitaciones están regulares,les falta renovar pero es precio estuvo bien 👍
Desayuno buffet excelente, piscina excelente buen tamaño y limpieza, la ubicación frente al mar es excelente
El restaurante para la cena, mala preparación de los alimentos, tacos conexceso de saborizante y papas fritas excesivamente doradas, muy duras.
El personal muy bien y la limpieza
Esta muy viejito y lo siguen publicitando como si fuera renovado
El personal es muy amable, el restaurante de primera!!!! Un hotel antiguo con mucha historia, excelente ubicación.
Disfruto todo la verdad. No me gustó no haber podido quedarme mas tiempo.🥰
Es amplio y se que fue bonito
Todo esta viejo, cosas ya ni funcionan ... puertas, climas
Las albercas
El restauranre tardó en servir
Ubicación, atención
El hotel está súper lindo, sería importante que no descuiden los mantenimientos de la infraestructura.
El hotel es muy hermoso lastima que lo te gan tan descuidado y sucio
La falta de limpieza hay muchas cucarachas y no limpian
La ubicación y la vista al mar
Las instalaciones están deterioradas, se siente como un hotel antiguo
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