ARCOTEL Onyx Hamburg

Hotels
8.5 (10577 reviews)
Reeperbahn 1a , Hamburg , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Modern rooms
Delicious breakfast
Cons:
Weak WiFi
Bar service issues
Limited breakfast options

Categories

Cleanliness
8.04
General cleanliness of the hotel seems acceptable, but specific issues like cleanliness were not mentioned.
Service
8.81
The staff were friendly and accommodating, though there were some reported issues with service at the bar.
Location
9.05
The location is frequently praised for its proximity to attractions and ease of access.
Room Quality
8.5
Rooms are described as modern, well-furnished, and comfortable, contributing to a pleasant stay.
Amenities
8.33
The hotel offers essential amenities, but some guests mentioned a desire for more options like a spa or pool.
Value for Money
8.49
The overall value was deemed good, though some felt prices could be high for the experience.
Food and Beverage
8.24
The breakfast received good feedback, although there were mixed reviews regarding preferences.
Overall Experience
8.51
Overall satisfaction is high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:04

Property Description

Central Location in St Pauli District
Experience the vibrant heart of Hamburg at our 4-star hotel, ARCOTEL Onyx Hamburg. Enjoy spacious, non-smoking rooms with free Wi-Fi and a trendy bar, all nestled in the lively St Pauli district.

Chic Interiors and Modern Amenities
Relax in our quiet rooms adorned with stylish furniture, sunshine yellow accents, and modern comforts like a flat-screen TV and iPod docking station. Unwind in the cozy window seat after a day of exploring the city.

Convenient and Trendy Surroundings
Indulge in a hearty breakfast at Bar Wiener Café, explore the trendy Reeperbahn district, and visit nearby attractions like Speicherstadt and Port of Hamburg. With St Pauli Underground Station just steps away, the city is yours to discover.

Book now for an unforgettable stay at ARCOTEL Onyx Hamburg!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 10577 reviews
Cleanliness: 8.04
Service: 8.81
Location: 9.05
Room Quality: 8.5
Amenities: 8.33
Value for Money: 8.49
Food and Beverage: 8.24
Overall Experience: 8.51
M
Marzia • couple • de
10
2026-04-04 • via Nuitee
C
cathrin • couple • de
9
Cons:

Es hat ein wenig unangenehm gerochen, wenn die Dusche aufstand.

Das Frühstück hatten uns noch ein wenig ausgefallener vorgestellt. Aber war voll ausreichend.

2026-04-04 • via Nuitee
A
Andrea • solo_traveller • de
6
2026-04-04 • via Nuitee
T
Timm • family_with_children • de
9
2026-04-03 • via Nuitee
F
Florian • solo_traveller • de
9
2026-04-03 • via Nuitee
E
Eddy • family_with_children • de
10
2026-04-03 • via Nuitee
M
Martin • couple • de
10
Super Lage, sehr komfortables Hotel
Pros:

Sehr gute Lage
Absolut sauberes Zimmer
Sehr bequeme Betten
Sehr angenehme Zimmergröße
Zimmerreinigung/Handtücher nach Aufforderung, dadurch sehr umweltfreundlich

Cons:

Wenn man keinen Reinigungsservice bestellt, wäre es wünschenswert dafür einen kleinen Discount zu bekommen

2026-04-03 • via Nuitee
M
Mikkel Hage • family_with_children • dk
8
Flot hotel og god beliggenhed
Pros:

Beliggenhed, pænt og moderne, samt god morgenmad

Cons:

Smalle dyner, dobbeltseng hvor 2 enkeltmadrasser deler sig
Køleskab virker ikke ret godt

2026-04-03 • via Nuitee
K
Kirsten • solo_traveller • de
10
Pros:

Super zentrale Lage zu den Landungsbrücken in 10 min. , Planten und. Blom in 5 min. , Alster in 20/ 25 min. , Dom direkt vor der Tür. Große tolle Zimmer, super Badezimmer, Wasserkocher +Teebeutel und Kaffesticks.

Cons:

Der Frühstückraum, die Tische für 2 Personen stehen mir zu eng. Der Raum ansich ist nicht sehr einladend. Frühstück aber sehr gut und umfangreich.

2026-04-03 • via Nuitee
S
Stefan • family_with_children • de
9
2026-04-03 • via Nuitee
U
Urlauber57 • family_with_children • de
10
Pros:

Alles

Cons:

Nix

2026-04-02 • via Nuitee
H
Hannes • family_with_children • de
9
2026-04-02 • via Nuitee
C
Cornelia • family_with_children • de
6
2026-04-02 • via Nuitee
C
Christian • family_with_children • de
10
2026-04-02 • via Nuitee
V
Valentina • family_with_children • de
9
Cons:

Der Duschkopf , kam bisschen wenig Wasser 😁
Ansonsten war es super.

2026-04-01 • via Nuitee
C
Carsten • family_with_children • de
9
2026-04-01 • via Nuitee
T
Thomas • family_with_children • de
8
2026-04-01 • via Nuitee
W
Werner • solo_traveller • de
8
2026-03-31 • via Nuitee
W
Wilfried • solo_traveller • de
9
Pros:

Saubere, große Zimmer. Zentrale Lage für St. Pauli-Unternehmungen. Reichhaltiges Frühstück.

2026-03-31 • via Nuitee
A
Andrea • family_with_children • de
9
2026-03-31 • via Nuitee