ARCOTEL Onyx Hamburg

Hotels
8.5 (10548 reviews)
Reeperbahn 1a , Hamburg , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Modern rooms
Delicious breakfast
Cons:
Weak WiFi
Bar service issues
Limited breakfast options

Categories

Cleanliness
8.04
General cleanliness of the hotel seems acceptable, but specific issues like cleanliness were not mentioned.
Service
8.81
The staff were friendly and accommodating, though there were some reported issues with service at the bar.
Location
9.05
The location is frequently praised for its proximity to attractions and ease of access.
Room Quality
8.5
Rooms are described as modern, well-furnished, and comfortable, contributing to a pleasant stay.
Amenities
8.33
The hotel offers essential amenities, but some guests mentioned a desire for more options like a spa or pool.
Value for Money
8.49
The overall value was deemed good, though some felt prices could be high for the experience.
Food and Beverage
8.24
The breakfast received good feedback, although there were mixed reviews regarding preferences.
Overall Experience
8.51
Overall satisfaction is high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:04

Property Description

Central Location in St Pauli District
Experience the vibrant heart of Hamburg at our 4-star hotel, ARCOTEL Onyx Hamburg. Enjoy spacious, non-smoking rooms with free Wi-Fi and a trendy bar, all nestled in the lively St Pauli district.

Chic Interiors and Modern Amenities
Relax in our quiet rooms adorned with stylish furniture, sunshine yellow accents, and modern comforts like a flat-screen TV and iPod docking station. Unwind in the cozy window seat after a day of exploring the city.

Convenient and Trendy Surroundings
Indulge in a hearty breakfast at Bar Wiener Café, explore the trendy Reeperbahn district, and visit nearby attractions like Speicherstadt and Port of Hamburg. With St Pauli Underground Station just steps away, the city is yours to discover.

Book now for an unforgettable stay at ARCOTEL Onyx Hamburg!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 10548 reviews
Cleanliness: 8.04
Service: 8.81
Location: 9.05
Room Quality: 8.5
Amenities: 8.33
Value for Money: 8.49
Food and Beverage: 8.24
Overall Experience: 8.51
V
veli volkan • couple • tr
10
2026-03-14 • via Nuitee
F
Florian • solo_traveller • de
9
2026-03-14 • via Nuitee
T
Thomas • family_with_children • de
10
Pros:

Es ist sehr ordentlich und sauber.
Wunderbares Frühstücksbuffet.
Sehr gut gelegen. Alles ist fußläufig (U-Bahn, Reeperbahn, Landungsbrücken, Theater, Restaurants) zu erreichen.
Sehr empfehlenswert.

Cons:

Teure Tiefgarage.

2026-03-14 • via Nuitee
B
Brambilla • couple • it
10
Pros:

La camera era molto ampia e pulita. Ottimo anche il servizio bar.

2026-03-13 • via Nuitee
T
Thomas • family_with_children • de
8
2026-03-12 • via Nuitee
H
Hans-Detlev • solo_traveller • de
6
Empfehlenswert
Pros:

Sauberkeit

Cons:

Der extrem übertriebene Preis für dass
Frühstück

2026-03-12 • via Nuitee
G
Gunnar • couple • de
9
Pros:

Lage, Lobby und Zimmergröße

2026-03-12 • via Nuitee
M
Michael • family_with_children • de
10
2026-03-12 • via Nuitee
A
Andrea • family_with_children • de
7
2026-03-11 • via Nuitee
P
Petra • couple • de
8
Immer wieder gerne.
Pros:

Sehr schönes grosses Zimmer. Frühstück alles da was das Herz begehrt.

Cons:

Die Bar war wegen Ausfall von Personal nicht laut den Öffnungszeiten besetzt. Viele Getränke waren am Sonntagabend nicht mehr im Angebot. Bitte besser organisieren.

2026-03-11 • via Nuitee
K
Kerstin • family_with_children • de
9
2026-03-11 • via Nuitee
B
Broder Ingwersen • couple • de
9
Gelungener Aufenthalt im tollen Hotel, sogar das Wetter spielte mit.
Pros:

Die Lage ist zentral. Sehr viele Ziele sind fußläufig zu erreichen. U-Bahn Station und Bushaltestellen liegen direkt vor der Tür. Das Hotel liegt direkt an der Reeperbahn, in den Zimmern ist es trotzdem sehr ruhig.

2026-03-11 • via Nuitee
M
Matthias • family_with_children • de
9
2026-03-11 • via Nuitee
Z
Zander • family_with_children • de
8
2026-03-10 • via Nuitee
J
Janina • couple • de
9
2026-03-10 • via Nuitee
M
Markus • couple • de
10
2026-03-10 • via Nuitee
W
Willi • couple • de
6
2026-03-10 • via Nuitee
M
Marie-Christin • couple • de
7
2026-03-09 • via Nuitee
A
Ariane Lauenburg • extended_group • de
8
Schönes Hotel, gute Lage, leckeres Frühstück!
Pros:

Das Zimmer schön groß, der Blick auf die Elbe sehr schön.

Cons:

Die Zimmertemperatur war für uns (wir sind älter)mit gerade mal 18,4 Grad Ende Dezember zu kalt. Auf Nachfrage hat die Rezeption zwar Tipps gegeben, wie die Temperatur per Thermostat erhöht werden kann. Gelungen ist uns dies jedoch nur in einem der drei Zimmer, die wir zu Weihnachten gebucht hatten.

2026-03-09 • via Nuitee
B
Borgeest • family_with_children • de
8
2026-03-09 • via Nuitee