ARCOTEL Onyx Hamburg

Hotels
8.5 (11199 reviews)
Reeperbahn 1a , Hamburg , de
+49 40 2094090

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Modern rooms
Delicious breakfast
Cons:
Weak WiFi
Bar service issues
Limited breakfast options

Categories

Cleanliness
8.04
General cleanliness of the hotel seems acceptable, but specific issues like cleanliness were not mentioned.
Service
8.81
The staff were friendly and accommodating, though there were some reported issues with service at the bar.
Location
9.05
The location is frequently praised for its proximity to attractions and ease of access.
Room Quality
8.5
Rooms are described as modern, well-furnished, and comfortable, contributing to a pleasant stay.
Amenities
8.33
The hotel offers essential amenities, but some guests mentioned a desire for more options like a spa or pool.
Value for Money
8.49
The overall value was deemed good, though some felt prices could be high for the experience.
Food and Beverage
8.24
The breakfast received good feedback, although there were mixed reviews regarding preferences.
Overall Experience
8.51
Overall satisfaction is high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:04

Property Description

Central Location in St Pauli District
Experience the vibrant heart of Hamburg at our 4-star hotel, ARCOTEL Onyx Hamburg. Enjoy spacious, non-smoking rooms with free Wi-Fi and a trendy bar, all nestled in the lively St Pauli district.

Chic Interiors and Modern Amenities
Relax in our quiet rooms adorned with stylish furniture, sunshine yellow accents, and modern comforts like a flat-screen TV and iPod docking station. Unwind in the cozy window seat after a day of exploring the city.

Convenient and Trendy Surroundings
Indulge in a hearty breakfast at Bar Wiener Café, explore the trendy Reeperbahn district, and visit nearby attractions like Speicherstadt and Port of Hamburg. With St Pauli Underground Station just steps away, the city is yours to discover.

Book now for an unforgettable stay at ARCOTEL Onyx Hamburg!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 11199 reviews
Cleanliness: 8.04
Service: 8.81
Location: 9.05
Room Quality: 8.5
Amenities: 8.33
Value for Money: 8.49
Food and Beverage: 8.24
Overall Experience: 8.51
A
Antje • solo_traveller • de
9
2026-08-08 • via Nuitee
E
Ellen • couple • de
9
Perfekt für Pauli, wenn man es etwas ruhiger mag und auch bereit ist, etwas tiefer in die Tasche zu greifen.
Pros:

Die Lage ist perfekt- direkt am Anfang der Reeperbahn. Das Hotel ist nicht sehr groß, der Lounge Bereich sehr angenehm gestaltet.

Cons:

Der Frühstücksraum ist im gegenüberliegendem Gebäude somit keine Chance auf einen Kaffee.
Es gab einen Teekocher und löslichen Kaffee im Zimmer. Dieser wurde aber nur im Rahmen der Zimmerreinigung aufgefüllt, die wir aus ökologischen Gründen aber nicht in Anspruch nehmen wollten.
Es gab ein Angebot für spezielle Kissen. Wir hatten an der Rezeption 2 bestellt, was allerdings mit Augenrollen zur Kenntnis genommen wurde. Bekommen haben wir dann nur eins.

2026-08-08 • via Nuitee
T
Thomas • solo_traveller • de
9
2026-08-08 • via Nuitee
S
Sybille • solo_traveller • de
8
2026-08-08 • via Nuitee
N
NovaMelsungen • solo_traveller • de
10
Pros:

War alles Top Top Top

Cons:

Top Top Top

2026-08-08 • via Nuitee
M
Massimo56 • couple • it
8
Pros:

Buona posizione per visitare il centro anche a piedi, ottima colazione ben assortita e comodi letti.

Cons:

Non saprei.

2026-08-08 • via Nuitee
C
Claudia • solo_traveller • de
10
2026-08-08 • via Nuitee
M
Maria • solo_traveller • de
8
Immer wieder gut, hatten schon öfters gebucht.
Pros:

Die Nähe zum Kiez, Hafen und Musicals.

Cons:

Es war kein Kühlschrank dabei.

2026-08-08 • via Nuitee
A
Andreas • couple • de
9
2026-08-08 • via Nuitee
N
Natascha • couple • de
10
Rundum zufrieden
Pros:

Sehr freundliches Personal, bequeme Matratzen und Kissen. Gute Lage. Sehr leckeres Frühstück.

2026-08-07 • via Nuitee
M
Moran • couple • il
9
Pros:

המיקום מצויין לחובבי בילויים (כמונו)
מצד אחד קרוב , מצד שני בחדר לא שומעים כלום .
ארוחת בוקר טובה וצוות מצויין

Cons:

כלום

2026-08-07 • via Nuitee
U
Ulmer • solo_traveller • de
10
2026-08-07 • via Nuitee
M
Markus • solo_traveller • xx
9
Toplage!!
Pros:

Die Lage und der Preis! Sehr moderne Einrichtung!

Cons:

Alles war gut!

2026-08-07 • via Nuitee
C
Carola • solo_traveller • de
10
2026-08-07 • via Nuitee
W
Wiebke • couple • de
8
2026-08-06 • via Nuitee
M
Melanie • solo_traveller • de
8
2026-08-06 • via Nuitee
S
Schied • couple • de
8
2026-08-06 • via Nuitee
U
Uwe • solo_traveller • de
9
Pros:

Alles!

Cons:

Nichts!

2026-08-06 • via Nuitee
F
Frank • couple • de
8
2026-08-06 • via Nuitee
S
Sarah • solo_traveller • de
10
2026-08-06 • via Nuitee