Holiday Inn Express & Suites Bonifay by IHG

Hotels
•
Holiday Inn Express
8.7 (380 reviews)
115 Washington Drive , Bonifay , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location / right off exit
Friendly, courteous staff
Clean rooms (many guests)
Comfortable/spacious rooms for families
Good breakfast and coffee
Gym available
Cons:
Pool often dirty or unusable
Some cleanliness issues (bathroom stains, hair on bed, dirty toilet)
Firm mattresses for some rooms
Occasional staffing/checkout delays and a disgruntled employee report
Isolated room issues (construction, non-working AC, drywall)
Charged for bottled water / juice bar closed

Categories

Cleanliness
7.5
Mixed reports: many guests call rooms and breakfast area 'very clean', but multiple complaints about dirty pool, bathroom stains, hair on beds, a dirty toilet and a slippery bathtub lowered overall cleanliness sentiment.
Service
9.7
Service is consistently praised—staff described as friendly, courteous and attentive (one desk attendant singled out for excellent help). Isolated reports of a disgruntled employee and indifferent responses in a few cases, but overall service sentiment is strong.
Location
9.7
Location repeatedly called convenient, right off the exit and strategic for nearby attractions; one guest described it as 'in the middle of nowhere', but overall location sentiment is highly positive.
Room Quality
8.2
Rooms are often described as comfortable and spacious for families, but there are notes about very firm mattresses, occasional construction/noisy rooms, a non-working AC and drywall issues in one stay—overall slightly above average.
Amenities
7.7
Breakfast and gym receive positive mentions, but the pool is frequently reported dirty or unusable, the juice bar was closed for some stays and guests were charged for bottled water—amenities sentiment is mixed with notable negatives around the pool.
Value for Money
8.4
Value perceptions vary: several guests find the hotel affordable and good for families, while at least one guest felt the nightly rate was too high given unusable pool and limited amenities.
Food and Beverage
9.2
Breakfast is a clear strength—described as amazing with good variety (fruits, eggs, bacon) and coffee praised. Minor service issues (slow replenishment occasionally, closed juice bar) noted but overall very positive.
Overall Experience
9.2
Overall stays are generally positive with many guests saying they'd return and praising staff, cleanliness and breakfast; a minority of notably poor experiences (room under construction, AC failure, unclean pool) lower some stays but do not dominate the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Outdoor Pool, Fitness Centre, and Continental Breakfast
Located halfway between Defuniak Springs and Marianna, Holiday Inn Express and Suites Bonifay offers a refreshing outdoor pool, a well-equipped fitness centre, and a delicious continental breakfast to start your day right.

Comfortable Rooms with Essential Amenities
Each room is equipped with a cable TV for entertainment, a spacious desk for work, and an alarm clock radio for your convenience. Guests can also enjoy coffee-making facilities in their rooms for a perfect start to the morning.

Convenient Business and Leisure Facilities
Stay connected with the business centre, take advantage of the on-site launderette, and enjoy free parking during your stay. Explore nearby attractions like Dogwood Lakes Golf Club, Three Oaks Winery, and Bonifay city centre just a few miles away.

Experience comfort and convenience at Holiday Inn Express and Suites Bonifay - book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VPS

Location

Guest Reviews

8.7
Based on 380 reviews
Cleanliness: 7.5
Service: 9.7
Location: 9.7
Room Quality: 8.2
Amenities: 7.7
Value for Money: 8.4
Food and Beverage: 9.2
Overall Experience: 9.2
J
Judy • couple • us
9
We love staying there. The staff is very friendly and helpful. The breakfast is great! And coffee is convenient.
Pros:

Its location! Convenient

Cons:

Blinds in 112 need to be fixed or replaced and the bed needs a new mattress. The one on it is getting quite soft and really sinks down when getting on and sleeping.

2026-11-01 • via Nuitee
C
Cory • couple • us
7
2026-10-11 • via Nuitee
S
Sandra • solo_traveller • cl
10
2026-10-08 • via Nuitee
K
Kathryn • extended_group • us
8
Convenient location, rooms were clean staff is friendly I would return
Pros:

Convenient location, friendly staff

Cons:

Bathtub was really slippery

2026-09-01 • via Nuitee
M
Michelle • couple • us
9
Above average hotel. Okay for a night but probably wouldn’t stay multiple nights due to the firm mattress.
Pros:

Good location.

Cons:

Breakfast was a little slow to replenish certain items.
Bed was very firm. Pillow tops would make them more comfortable.

2026-08-07 • via Nuitee
A
Amanda • couple • us
9
2026-08-06 • via Nuitee
W
Willie • couple • us
10
Very relaxing and comfortable
Pros:

Very presentable and the staff was very courteous and respectful

Cons:

N/a

2026-07-20 • via Nuitee
A
Andrea • solo_traveller • us
10
Pros:

Very clean. Except the pool. But we were able to clean it ourselves with the net that was outside. Beds were comfortable, very clean rooms and breakfast area. We enjoyed our stay and would stay again.

2026-07-20 • via Nuitee
G
Gunjan • family_with_children • us
8
We stayed here just for a day but the staff was very friendly, the hotel was clean. Breakfast and coffee was good.
Pros:

Convenient location, right off of exit. The staff was very good. It was clean.

2026-07-19 • via Nuitee
F
Faviola • family_with_children • us
8
Funcional y estratégico para un viaje a la playa.
Pros:

La ubicación del Hotel es muy buena. El personal súper amable.

Cons:

La limpieza es algo que deberían hacer mejor. La cama tenía cabellos y pelos. Y hasta una mancha de sucio. El baño olía ma porque definitivamente no lavan las cortinas del baño y agarra olor a humedad. La poceta estaba sucia.

2026-07-19 • via Nuitee
W
WALEED • family_with_children • us
9
Great place ro stay, i recommend it
2026-07-16 • via Nuitee
E
Eva • solo_traveller • us
9
Pros:

Location

Cons:

Not enough staff to check guests and out

2026-07-13 • via Nuitee
F
Franco • solo_traveller • us
10
2026-07-13 • via Nuitee
C
Charles • family_with_children • us
1
Stay somewhere else
Pros:

Nothing, the room my son and I were put in was under construction, the drywall repair was still wet, the air conditioning did not work, the room was so hot we had to use the fan they had in the room drying the wet drywall repair to try and cool us down. When I told the staff about it they offered no apologies just said “Oh, will that be all? Are you checking out?”

Cons:

Absolutely NOTHING!

2026-07-13 • via Nuitee
L
Lu • family_with_children • us
5
2026-07-09 • via Nuitee
N
Nayre • solo_traveller • us
8
2026-07-02 • via Nuitee
W
Wendy • couple • us
8
It was an ok stay for the area. Staff was nice.
Pros:

Decently clean, but could use a little TLC. Close to our event venue.

Cons:

In the middle of NOWHERE (which they cant help).

2026-06-22 • via Nuitee
K
Katelin • family_with_children • us
10
2026-06-18 • via Nuitee
A
Amy • couple • us
10
2026-06-16 • via Nuitee
D
Darsley • couple • us
9
2026-06-15 • via Nuitee