Aloft by Marriott San Jose Hotel, Costa Rica

Hotels
•
Faranda Hotels
8.9 (1279 reviews)
Parque empresarial Forum II Radial Belen-Santa Ana, San Jose , San José , cr

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Great breakfast variety
Very convenient location (close to airport)
Dog-friendly amenities (bed, bowls, toy, treats)
Comfortable, soundproof rooms (good for families)
Swimming pool and on-site games
Free laundry and secure parking
Cons:
Isolated food-safety/quality issue (moldy buffet bread)
Occasional poor problem resolution / reception or bar staff attitude
Limited amenities for longer stays
Minor room detail: no warm lighting option in some rooms

Categories

Cleanliness
9.1
Generally reported as clean (mentions of 'la limpieza' and positive overall room cleanliness); isolated breakfast-item hygiene issue reported (mold on buffet bread) but room housekeeping is praised.
Service
9.6
Staff repeatedly described as friendly, warm and outstanding (many comments praising personnel and helpfulness, dog-friendly attention). Some isolated complaints about problem resolution and individual reception/bar staff incidents, but majority sentiment is very positive.
Location
9
Convenient location near the airport and useful for short stays/stopovers; some comments that the surroundings are not the most inspiring, but location is repeatedly cited as a strength.
Room Quality
9.1
Rooms described as comfortable and appropriately sized (good family room with two large beds), excellent soundproofing and dog-friendly room kits; minor note about lack of warm lighting in one review.
Amenities
9.1
Good on-site amenities noted: pool, pool table, football table, varied dinner options, free laundry, secure parking and dog amenities. Some comments that it's better suited for short stays (fewer extensive amenities).
Value for Money
8.9
Not explicitly discussed in reviews; assigned target overall rating.
Food and Beverage
7.4
Breakfast generally praised (wide variety, described as great), but notable negative incidents with food quality (moldy bread) and a few complaints about food at other times, leading to a lower, mixed score.
Overall Experience
9
Overall very positive guest experiences (recommendations, excellent service, dog-friendly, suitable stopover), with occasional service/food issues reported that slightly temper the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:54

Property Description

Modern Loft-Style Rooms
Experience the chic loft-style rooms at our hotel, adorned with contemporary amenities and free Wi-Fi. Each room boasts a safe, LCD TV, and connectivity options for your devices. The modern bathroom is stocked with luxurious Bliss Spa toiletries.

24-Hour Snack Bar and Dining Options
Indulge in a variety of snacks at any hour from our re:fuel snack bar. Additionally, savor local cuisine at our sit-down restaurant or unwind with a drink at the stylish bar and lounge.

Convenient Location and Free Amenities
Conveniently situated in the trendy Forum 2 Business Park, our hotel offers free parking and luggage storage. Explore the nearby shopping and leisure area at Momentum Plaza, with the airport just a short drive away. Book your stay now for a memorable experience at our Aloft hotel!

Important information:

Please note that storage luggage service is available during guests full-day trips and also along the country.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Location

Guest Reviews

8.9
Based on 1279 reviews
Cleanliness: 9.1
Service: 9.6
Location: 9
Room Quality: 9.1
Amenities: 9.1
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 9
E
Erik • solo_traveller • ie
10
Pros:

Location close to the airport (20min drive )and restaurants in walking distance

2026-08-26 • via Nuitee
R
René • couple • es
8
Pros:

El desayuno

Cons:

Precio de la cerveza

2026-08-20 • via Nuitee
H
Hillary • couple • cr
8
2026-08-17 • via Nuitee
J
Jeni • solo_traveller • gt
10
Pros:

Ubicación y la amabilidad del personal

2026-08-13 • via Nuitee
Y
Yuyan • couple • cr
8
2026-08-11 • via Nuitee
Y
Yuyan • couple • cr
8
2026-08-11 • via Nuitee
D
DELPHINE • couple • fr
8
Pour une nuit parfait
Pros:

La literie excellente et le petit dej

Cons:

La Clim dans la chambre trop bruyante !

2026-08-10 • via Nuitee
F
Fonseca A • couple • cr
9
2026-08-10 • via Nuitee
R
robert • solo_traveller • us
5
Pros:

Below standards that I am used to

Cons:

Airport to far. Cheap looking

2026-08-09 • via Nuitee
F
franciscus • family_with_children • ch
8
Good for overnight stay
Pros:

Good for a one night stay upon arrival in San Jose! Rooms nice, good breakfast ......location not the most inspiring.

2026-08-07 • via Nuitee
P
Patricia • family_with_children • sv
9
Pros:

La limpieza la ubicación

Cons:

Todo bien

2026-08-04 • via Nuitee
A
Alina • family_with_children • cr
9
2026-07-24 • via Nuitee
L
Lucy • family_with_children • gb
8
Great stopover hotel before catching our flight home
Pros:

The family room was a good size with two large beds which accommodated our family of 4 perfectly. There is quite a busy road by the hotel, but there was very good sound proofed windows so we had a peaceful night.
There is quite a good swimming pool and our teenage children enjoyed the pool table and football table.
There was a wide variety of food for dinner, but there were other options close by.

Cons:

Everything was fine

2026-07-19 • via Nuitee
A
Alessandro • family_with_children • it
8
2026-07-14 • via Nuitee
D
David • family_with_children • cr
10
2026-07-09 • via Nuitee
P
Paula Monge • family_with_children • cr
10
Great location. Best place if you are traveling with a dog.
Pros:

Breakfast was great. They had a kit for our dog in the room (treats, bed, and toy). Friendly staff.

Cons:

Everything was great.

2026-07-08 • via Nuitee
A
Ana Mariela • couple • cr
10
Pros:

Todos los servicios son excelentes!!!!

2026-07-06 • via Nuitee
A
Alejandro • couple • gt
10
Personal de primera
Pros:

El hotel es muy cómodo, si creo que es un hotel para visitas cortas ya que no cuenta con tantas amenidades pero no le falta nada. Mi experiencia en CR así como en el hotel ha sido marcada sobretodo por las personas, el personal del hotel es lo mejor que tiene, una calidez y amabilidad que por supuesto marcan la diferencia. Viajé con mascota, y los detalles como la camita, los platos de comida y el juguete, son esos detalles que me harán volver siempre.

Cons:

No hay opción de luz cálida en la habitación…

2026-07-04 • via Nuitee
S
Steven • couple • cr
10
2026-06-29 • via Nuitee
W
Wilber • solo_traveller • cr
10
Muy bonito lugar
Pros:

La ubicación

2026-06-23 • via Nuitee