Hotel Garden Palace & Kansai Airport Spa

Hotels
•
Independent
7.8 (101 reviews)
1-3-51 Nakamachi, Izumisano, Osaka-fu, 598-0013 , Izumisano , JP
81-72-4624026

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Facilities

Electric car charging station
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Multilingual staff
Parking (limited spaces)
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Great onsen
Comfortable beds
Convenient airport shuttle
Cons:
Limited parking
Expensive breakfast
No spa services
Far from the station

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 23:42

Property Description

Discover a serene escape at Hotel Garden Palace & Kansai Airport Spa, where modern luxury meets tranquil surroundings.

Rejuvenating Hot Springs
Indulge in our delightful hot springs, perfect for unwinding after a busy day. Experience natural relaxation in a serene atmosphere enhances your stay.

Exquisite Japanese Cuisine
Savor authentic flavors at our on-site restaurant, 日本料理 和み. Relish a delectable meal prepared by skilled chefs, or enjoy the convenience of in-room dining during limited hours.

Comfortable Accommodations
Each of our 45 air-conditioned rooms is designed for ultimate comfort with down comforters, premium bedding, and complimentary wired internet, ensuring a restful stay as you explore the surrounding attractions.

Book your unforgettable getaway today at Hotel Garden Palace & Kansai Airport Spa!

Important information:

  • Hot springs access available from 2:30 PM to 1:00 AM.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 101 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
T
Takayuki
8
Pros:

駅から遠い場所にあるので関空への送迎サービスが有り大変良かった

2025-05-06 • via Nuitee
P
Paul
10
Pros:

Lovely staff, great stay

2025-02-11 • via Nuitee
P
PEI-YU • family
8
Pros:

泡湯很放鬆，從泉佐野車站、機場接駁都可以先「電話聯絡」預訂。
房間空調無法調整放冷氣，只能調暖氣，及設備老舊，這部分較扣分。

2024-11-14 • via Nuitee
D
Dat
10
Pros:

Great onsen and good food at on-site restaurant

2024-08-29 • via Nuitee
D
Daniel • family
10
Pros:

We had a flight cancelled and picked this hotel at random. It was a very cute spa. Desk staff were extremely friendly, easy going and helpful. Shuttle to train station. If not dealing with the Crowdstrike disaster it would have been interesting to try the baths.

2024-07-20 • via Nuitee
M
Miyuki
10
Pros:

Good service.

2024-05-27 • via Nuitee
R
Romer
10
Pros:

Will come back to stay at this hotel and recommend to friends as well!

2024-05-11 • via Nuitee
H
Hidehiro • family_with_children
8
Pros:

空港に近くゆっくりできました

2024-04-21 • via Nuitee
V
Verified traveler
10
Great experience
Pros:

It was quite lovely experience never stood at a place that had bathhouse beautiful
Everybody was so nice and polite
I had dinner there twice and the food was delicious and breakfast. Delicious. Very organized. Great staff the cleaning staff was awesome. Everything was so great. I will definitely use their service again.
One happy customer
The room was a little bit old style which I didn’t mind the beds are nice and soft
Everything was cleaned and groomed
Great times

2024-04-19 • via Nuitee
M
Melinda
10
Pros:

This was a great property, a little bit old, but well kept

2024-04-19 • via Nuitee
J
Jeff
8
Pros:

It was a bit difficult for a foreigner who has not yet learned enough of the language to understand the "rules" of the property as the employees were also limited in communicating back, but it was a clean, comfortable place to stay.

2023-12-08 • via Nuitee
Y
Yasuo • family_with_children
8
Pros:

突然で夜遅くのチェックインにも関わらず、笑顔で丁寧な対応してをしていただきました。
また、静かな温泉でゆっくりと身体を休める事かできたのでありがたかったです。

2023-11-04 • via Nuitee
H
higashino • family
10
Pros:

又機会があれば利用したいと思います

2022-07-18 • via Nuitee
K
Kazusei
6
ハード面はイマイチ、ソフト面はバッチリ
Pros:

温泉付きで頑張ってる感はありますが、小さい方の温泉はイマイチ。部屋着も浴衣はダメ。あとエアコンが方向をどう変えて固定しても寝てる場所に直撃、ダメでしょう。温泉にアミューズメントいっぱいなのは助かります。スタッフの対応　挨拶も　完璧です！

2022-03-21 • via Nuitee
?
?? • partner
10
Pros:

スタッフの方の対応が良かったです。

2022-01-01 • via Nuitee
S
SHIHOKO • partner
8
Pros:

大浴場ではないけど良い温泉、落ち着いて清潔な施設です。
素泊まりで利用したので、周辺施設での飲食と温泉と両方楽しめました。お値段もリーズナブルです！

2021-11-28 • via Nuitee
M
Mayumi
4
次は泊まりません
Pros:

温泉に入らないのに、入泉料を取られた。部屋の浴槽は汚く入る気がしなかった。
外国人向けの変な日本アピールのインテリアは異様でした。

2021-03-27 • via Nuitee
V
Verified traveler
10
別館温泉
Pros:

別館の温泉が広くて露天やジャグジーもあって良かった。部屋でのトラベルの対応も迅速でした。温泉を飲む事も出来ます本館の温泉は普通ですが入れ替え制で両方入れました。夜隣の部屋の会話が丸聞こえでした。

2020-02-26 • via Nuitee
K
Kazy
6
Pros:

ツアー客が多く、希望の時間に夕食がとれなかった。

2020-01-30 • via Nuitee
V
Verified traveler
8
Pros:

Good service.

2020-01-10 • via Nuitee