Hotel Garden Palace & Kansai Airport Spa

Hotels
•
Independent
7.8 (101 reviews)
1-3-51 Nakamachi, Izumisano, Osaka-fu, 598-0013 , Izumisano , JP
81-72-4624026

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Facilities

Electric car charging station
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Multilingual staff
Parking (limited spaces)
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Very friendly/helpful staff
Onsen/spa facilities (two baths) and relaxing hot springs
Free shuttle to airport and outlets
Delicious traditional Japanese meals (breakfast/dinner)
Clean rooms and tidy facilities
Convenient for outlet shopping and airport transfers
Cons:
Rooms somewhat dated; décor and wallpaper need refreshing
Some rooms have small bathrooms
Location can be hard to find without directions from Shin-Osaka
Confusing in-house slipper policy noted by one guest
Occasional nuisance from other tourists (not hotel fault)

Categories

Cleanliness
8
Multiple reviews explicitly state rooms/beds were clean and tidy (清潔であること); public baths and facilities described as well maintained.
Service
8.5
Consistently praised: 'super friendly', 'front desk丁寧', 'very attentive and helpful' staff and convenient shuttle service; strong staff hospitality throughout reviews.
Location
7.3
Very convenient for airport/outlet access with free shuttle and short taxi/walk to outlets, but noted as slightly hard to find in a residential area and could use clearer directions.
Room Quality
5.8
Mixed remarks: some rooms large and comfortable (massage chair mentioned), but several comments note ageing décor, small bathrooms and that rooms are simple or in need of refreshment.
Amenities
8.4
Strong onsen/spa facilities (two public baths, alternating), free airport shuttle, massage chairs and pleasant public areas (Koi, decor); amenities are a key positive.
Value for Money
8
Multiple guests called the stay affordable and good value given included onsen and meals, plus savings from shuttle service compared to taxis.
Food and Beverage
8.4
Repeated praise for breakfasts and dinners (traditional Japanese breakfast, おせち and お雑煮 on specific dates), with several comments calling the food 'very delicious' or 'superb'.
Overall Experience
8
Overall very positive experience for many guests (would stay again, perfect before a flight), combining friendly service, good food and relaxing onsen despite some dated rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-07 19:21

Property Description

Discover a serene escape at Hotel Garden Palace & Kansai Airport Spa, where modern luxury meets tranquil surroundings.

Rejuvenating Hot Springs
Indulge in our delightful hot springs, perfect for unwinding after a busy day. Experience natural relaxation in a serene atmosphere enhances your stay.

Exquisite Japanese Cuisine
Savor authentic flavors at our on-site restaurant, 日本料理 和み. Relish a delectable meal prepared by skilled chefs, or enjoy the convenience of in-room dining during limited hours.

Comfortable Accommodations
Each of our 45 air-conditioned rooms is designed for ultimate comfort with down comforters, premium bedding, and complimentary wired internet, ensuring a restful stay as you explore the surrounding attractions.

Book your unforgettable getaway today at Hotel Garden Palace & Kansai Airport Spa!

Important information:

  • Hot springs access available from 2:30 PM to 1:00 AM.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 101 reviews
Cleanliness: 8
Service: 8.5
Location: 7.3
Room Quality: 5.8
Amenities: 8.4
Value for Money: 8
Food and Beverage: 8.4
Overall Experience: 8
清谷 • solo_traveller • jp
8
Pros:

安価で充実したお部屋

Cons:

ホテルのロケーション

2026-07-16 • via Nuitee
G
Gaetan • couple • be
10
Pros:

Very comprehensive staff after our initial flight got cancelled and we arrived a day later 🙏

2026-07-13 • via Nuitee
裕子 • family_with_children • jp
10
またリピートしたい
Pros:

2回目の宿泊ですが、皆さんとても親切でやさしくアットホームです。わたしのお気に入りは温泉です。肌がスベスベに生き返ります^ - ^

Cons:

なし

2026-07-12 • via Nuitee
A
Alexandre • solo_traveller • fr
10
Pros:

Le Onsen, le siège massant dans la chambre

2026-07-10 • via Nuitee
A
Akane • couple • de
10
是非また利用したいお宿
Pros:

スムーズな送り迎え、フロントでの丁寧な対応、温泉の温度も丁度良く、朝食もとても美味しかった。大満足です。

Cons:

なし

2026-05-27 • via Nuitee
S
Sven • solo_traveller • de
9
Pros:

Super friendly personal staff, excellent.

2026-05-25 • via Nuitee
D
DARRAS • solo_traveller • fr
10
Accueil et séjour très agréable
Pros:

L’accueil et la qualité des services proposés, le personnel et la qualité du couchage

Cons:

La chambre mériterait un rafraîchissement, papier peint et peinture

2026-05-11 • via Nuitee
Y
Yu-Hao • couple • tw
9
2026-05-04 • via Nuitee
B
bertrand • solo_traveller • ca
10
2026-04-29 • via Nuitee
N
Nicole • extended_group • de
8
2026-04-23 • via Nuitee
M
Marie • family_with_children • se
9
Pros:

Felt like home, we could get a taste of traditional lifestyle as the hotel has an onsen and serves Japanese breakfast/dinner. Nice shuttle service from the train station and to the airport. The staff was super nice!

2026-04-19 • via Nuitee
S
Stéphanie • family_with_children • ch
8
Pratique avant un vol et super spa
Pros:

Hôtel vieillissant mais grande chambre. Fauteuil de massage dans la chambre. Bonne litterie. Personnel très aimable. Spa super. Service de navette pour aéroport très pratique.

Cons:

Petite salle de bain. Chambre vieillotte, mériterait un rafraîchissement.

2026-04-18 • via Nuitee
N
nada • solo_traveller • ca
8
Pros:

The onsen

2026-04-12 • via Nuitee
S
Sharon • family_with_children • au
10
Very convenient, close to outlets and airport. Highly recommend.
Pros:

Beautiful quaint little hotel. Loved the Onsen and the Koi Fish.
Restaurant looked great.
Short walk or taxi to Outlet shopping.
Loved the free shuttle to the outlets, stored luggage for the day, shop and fly out at night.
Outlet shopping has a lot of shops at a beautiful seaside location.

Cons:

Nothing, it was all good.

2026-04-12 • via Nuitee
L
Lisbeth • couple • se
10
Kanonställe stt avsluta sin Japanvistelse med!
Pros:

Stort rum, väldigt fin onsen. Fantastiskt fin japansk frukost och middag som vi glömt att vi bokat. Låg mitt i ett bostadområde så lite svårhittat att ta sig dit utan taxi. Borde kollat upp i för äg hur man tar sig dit. Mycket vackert dekorerat med mycket växter och fräscha stora blomsterbuketter. . Väldigt bekvämt med gratis shuttle bus till flygplatsen. Väldigt trevlig och tillmötesgående personal.

Cons:

Hade varit bra att ha fått ett mail i förväg hur man bäst tar sig dit om man kommer från Shin-Osaka.

2026-04-09 • via Nuitee
H
HAO YUAN • couple • tw
10
2026-04-07 • via Nuitee
H
HAO YUAN • extended_group • tw
10
2026-04-07 • via Nuitee
M
Martie • solo_traveller • gb
10
Pros:

Fantastic staff, exceptionally kind and friendly. Superb food.

Cons:

Nothing

2026-04-06 • via Nuitee
ヒロキ • extended_group • jp
9
2026-04-05 • via Nuitee
Z
Zac • couple • ca
9
Loved staying here for the second time and would again
Pros:

The hosts and facilities are amazing

Cons:

The other tourists (not the hotel's fault)

2026-03-26 • via Nuitee