Hotel Garden Palace & Kansai Airport Spa

Hotels
•
Independent
7.8 (101 reviews)
1-3-51 Nakamachi, Izumisano, Osaka-fu, 598-0013 , Izumisano , JP
81-72-4624026

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Facilities

Electric car charging station
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Multilingual staff
Parking (limited spaces)
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Great onsen
Comfortable beds
Convenient airport shuttle
Cons:
Limited parking
Expensive breakfast
No spa services
Far from the station

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 23:42

Property Description

Discover a serene escape at Hotel Garden Palace & Kansai Airport Spa, where modern luxury meets tranquil surroundings.

Rejuvenating Hot Springs
Indulge in our delightful hot springs, perfect for unwinding after a busy day. Experience natural relaxation in a serene atmosphere enhances your stay.

Exquisite Japanese Cuisine
Savor authentic flavors at our on-site restaurant, 日本料理 和み. Relish a delectable meal prepared by skilled chefs, or enjoy the convenience of in-room dining during limited hours.

Comfortable Accommodations
Each of our 45 air-conditioned rooms is designed for ultimate comfort with down comforters, premium bedding, and complimentary wired internet, ensuring a restful stay as you explore the surrounding attractions.

Book your unforgettable getaway today at Hotel Garden Palace & Kansai Airport Spa!

Important information:

  • Hot springs access available from 2:30 PM to 1:00 AM.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 101 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
D
DARRAS • solo_traveller • fr
10
Accueil et séjour très agréable
Pros:

L’accueil et la qualité des services proposés, le personnel et la qualité du couchage

Cons:

La chambre mériterait un rafraîchissement, papier peint et peinture

2026-05-11 • via Nuitee
Y
Yu-Hao • couple • tw
9
2026-05-04 • via Nuitee
B
bertrand • solo_traveller • ca
10
2026-04-29 • via Nuitee
N
Nicole • extended_group • de
8
2026-04-23 • via Nuitee
M
Marie • family_with_children • se
9
Pros:

Felt like home, we could get a taste of traditional lifestyle as the hotel has an onsen and serves Japanese breakfast/dinner. Nice shuttle service from the train station and to the airport. The staff was super nice!

2026-04-19 • via Nuitee
S
Stéphanie • family_with_children • ch
8
Pratique avant un vol et super spa
Pros:

Hôtel vieillissant mais grande chambre. Fauteuil de massage dans la chambre. Bonne litterie. Personnel très aimable. Spa super. Service de navette pour aéroport très pratique.

Cons:

Petite salle de bain. Chambre vieillotte, mériterait un rafraîchissement.

2026-04-18 • via Nuitee
N
nada • solo_traveller • ca
8
Pros:

The onsen

2026-04-12 • via Nuitee
S
Sharon • family_with_children • au
10
Very convenient, close to outlets and airport. Highly recommend.
Pros:

Beautiful quaint little hotel. Loved the Onsen and the Koi Fish.
Restaurant looked great.
Short walk or taxi to Outlet shopping.
Loved the free shuttle to the outlets, stored luggage for the day, shop and fly out at night.
Outlet shopping has a lot of shops at a beautiful seaside location.

Cons:

Nothing, it was all good.

2026-04-12 • via Nuitee
L
Lisbeth • couple • se
10
Kanonställe stt avsluta sin Japanvistelse med!
Pros:

Stort rum, väldigt fin onsen. Fantastiskt fin japansk frukost och middag som vi glömt att vi bokat. Låg mitt i ett bostadområde så lite svårhittat att ta sig dit utan taxi. Borde kollat upp i för äg hur man tar sig dit. Mycket vackert dekorerat med mycket växter och fräscha stora blomsterbuketter. . Väldigt bekvämt med gratis shuttle bus till flygplatsen. Väldigt trevlig och tillmötesgående personal.

Cons:

Hade varit bra att ha fått ett mail i förväg hur man bäst tar sig dit om man kommer från Shin-Osaka.

2026-04-09 • via Nuitee
H
HAO YUAN • couple • tw
10
2026-04-07 • via Nuitee
H
HAO YUAN • extended_group • tw
10
2026-04-07 • via Nuitee
M
Martie • solo_traveller • gb
10
Pros:

Fantastic staff, exceptionally kind and friendly. Superb food.

Cons:

Nothing

2026-04-06 • via Nuitee
ヒロキ • extended_group • jp
9
2026-04-05 • via Nuitee
Z
Zac • couple • ca
9
Loved staying here for the second time and would again
Pros:

The hosts and facilities are amazing

Cons:

The other tourists (not the hotel's fault)

2026-03-26 • via Nuitee
M
Milla • couple • se
8
Perfect stay before a long flight
Pros:

Perfect experience for our last night in Japan. We had a good nights sleep after an evening with Japanese spa and delicious dinner. Staff were very attentive and helpful.

Cons:

Room was simple but worked anyway well for one night.

2026-03-23 • via Nuitee
C
Chung Shun • extended_group • hk
8
2026-03-15 • via Nuitee
A
Andrew • family_with_children • jp
9
Thanks for taking care of us at very late notice! Would stay again!
Pros:

Very friendly staff who were happy to attend to all of our requests. There are two public baths to use and they alternate in the mornin so you should have the chance to enjoy both. There is a shuttle to the airport which is very convenient and can save you taxi fees. The rooms were clean and tidy and beds were comfortable.

2026-01-23 • via Nuitee
A
Amber • solo_traveller • us
10
Relaxing with great service
Pros:

Amazing amenities. Room is a bit small compared to common American Hotels. But The hot spring baths were relaxing. It was amazing having these amenities in the same hotel.

2026-01-19 • via Nuitee
Y
Yen • couple • my
10
Pros:

they provide free shuttle bus to airport

2026-01-12 • via Nuitee
C
Chie • extended_group • jp
9
Pros:

清潔であること、ルームサービスはないもののスタッフの方が親切であること、温泉と食事付きでお手頃な価格であること、駅からの無料送迎があること、夕食は個室でいただけること。
特に指定しなかったのに、元日と2日の朝食は豪華なおせちとお雑煮をいただけました。

Cons:

特にありませんが、あえて言うならば、部屋のスリッパに「お部屋のみで使用」と書いてあったので、館内はダメかと思ったら、エレベーター等には館内スリッパOKとあり少しややこしかったです。

2026-01-06 • via Nuitee