Vitalclass Lanzarote Resort

Las habitaciones muy amplias.
El buffet muy bueno y variado.

The size of the accommodation
The pool choices
Close to Playa Bastian

Localização. Apartamentos espaçosos

En general és un bon aparthotel, es molt gran, hem estat forca bé. Menjar molt bo a tots els àpats, bona ubicació.

Vom Ressort zum Strand ca 15 Minuten zu Fuß (was wir auch wussten)
Beim Essen allgemein ist noch Luft nach oben (höchstens 2 Sterne)
Die Suiten sind sehr geräumig und in Ordnung

la cordialidad de todo el personal, desde recepción, cocina, camareros, muy amables todos y proactivos.

How much space there was and also the staff members

La piscina y el desayuno

Le personnel , l’emplacement , les équipements et les différents activités proposées pars l’établissement

Not our first stay here, but the first time with the family of 12 in 3 apartments. Very spacious and light, TV with multiple BBC and ITV channels. Wide range of hot and cold offerings at breakfast to suit all tastes, with omelettes made to order,and a super range of fresh pastries. Pools cleaned each early morning, and very clear, comfortable sunbeds, good pool towels from Reception. Staff always smiling and helpful, most notably Divya, Maira and Falou in Reception, and the hard-working Miguel and Alejandro keeping people happy in the bar. With this being our 5th stay over the years, and now just in our 70's, I'm not sure how many more stays we will make unless we all come as a big family again, very likely as we all enjoyed it so much. P.S. large inflatables (rings,lilos) are not allowed in the pools, with lifeguards on duty until early evening, so save your money at the shops. I would mainly describe it as a young family hotel rather than couples, and they have a quiet area with its own pool for smaller children.

Reception on Arrival
Check-in was quick and efficient. You can collect towels free of charge on arrival, although there is a €1 charge per towel if you want to exchange them during your stay. Safety deposit boxes are available for €2.50 per day.

Rooms

The rooms are very spacious, with a separate kitchen, equipped with plates, a kettle, a standard-sized fridge and a two-ring hob. If you need any additional kitchen equipment, reception may be able to provide it.

Air con was good and some rooms also had ceiling fans.

The bedroom had plenty of wardrobe space and shelves, making it easy to unpack. The lounge area was also spacious and contained the pull-out sofa bed. The bathroom was a great size, with two sinks and a walk-in shower (no bath). At busier times of the day, the hot water and water pressure could be inconsistent.

The balcony was another good size, although there isn't a drying rack or clothes airer provided. We bought a small fold-up travel airer, which came in handy.

Dining

We stayed on an all-inclusive basis.

Breakfast offered the usual selection of cereals, yoghurt, fruit, cold meats, bacon, eggs, sausages, pancakes, waffles, croissants, toast and other continental-style options.

Lunch and dinner had a smaller selection than some larger resorts and could become a little repetitive over the week. However, there was generally something for everyone, including salads, meat, fish, children's favourites, bread, fruit, cakes and ice cream. And the food was good quality. Pork featured on the menu quite frequently.

The dining room was spacious, and drinks were self-service, including tea, coffee, soft drinks, beer and wine. The staff worked incredibly hard to clear tables quickly, so finding a seat was rarely an issue.

Pool Area

There are three pools: a large main pool, a smaller pool and a jacuzzi-style pool. There were plenty of sunbeds available, although, as with many hotels, some guests reserved them early, so availability varied.

The pool area could do with some maintenance. There were quite a few missing or damaged tiles around the pools, and unfortunately a few guests cut their toes, so this is something that would benefit from being repaired.

The pool bar serves drinks throughout the day (all-inclusive guests need to show their wristband/card). At busy times there could be queues, especially when only one or two staff members were serving, but the service itself was generally quick. Snacks were available mid-afternoon, although they didn't really appeal to us. The sunbeds themselves were comfortable.

Location

The hotel is in a quieter area. It's around a 10-minute walk to the nearest shops, approximately 20 minutes to Playa Bastián, and around 30 minutes to Playa de las Cucharas, the main beach. If being close to the beach and midnight resort is important, the location may not be ideal.

Taxis cost around €5 to the main area (single trip)

Costa Teguise was very windy during our stay, although much of the Canary Islands experienced similar weather at the time. Despite the breeze, it remained very warm with a high UV index, so sunscreen is essential, even on cloudy days.

Kids' Club & Entertainment

We didn't use the kids' club, but there was an animation team and a mini disco. There were activities during the day, although we found them a little less frequent and energetic compared with some other family hotels we've stayed in.

Evening entertainment was enjoyable but varied in quality. The magician and the flamenco show were the highlights for us, while some of the other acts didn't seem to keep the children particularly engaged.

Hotel Facilities

The hotel has some good facilities, including a spa (available at an extra cost) and paddle and tennis courts, which we enjoyed using.

Some areas of the hotel are beginning to look a little tired and would benefit from some refurbishment. This was most noticeable around the pool and on some of the apartment doors, which could do with repainting.

Overall

Overall, we had a pleasant stay. The spacious rooms, hardworking staff and good facilities made for an enjoyable holiday. While the hotel could benefit from some maintenance and the location wasn't quite right for us, it still offers good value for money. Personally, I probably wouldn't return, mainly because I'd prefer to stay closer to the beach and the main resort area.

Good Point Nice hotel rooms comfortable and clean .
Bad points Not enough resturant and bar staff people clearing tables themselves to sit down to eat, 1 member of bar staff queue a mile long , not all inclusive 1 bottle of water for 3 people fot 11 days although they did have water stations by pool and in resturant.
Says for families we took a 6 year old only daily activities now and again mainly arobics or water volleyball , chils disco 8 til 8.30 nightly same songs every night , Pool could do with refubishing in as tiles coming off

I am currently here now and I seriously cannot fault the hotel. The rooms are amazing I cannot believe how big they are. Spotlessly clean and cleaners come in everyday. Food is delicious. Good choices at all meal times. Always some food on the go from breakfast through to evening meal.
Mini disco if you have kids at a reasonable time 8.30pm I have stayed in a lot of places where this starts at 9.30 which for a lot of kids is too late .
Drinks and cocktails all good.
Would highly recommend this hotel and I would definitely return.

Just returned from and 11 night stay, firstly I want to say after reading some of the reviews before travelling , I was really worried about going as hygiene was mentioned repeatedly, however we did not have any issues with our room, it was cleaned daily and towels were changed as requested (leave them on the floor jn the bathroom and they will change them)

Restaurant- The staff are amazing 👏 even when some people think being on holiday means they can just leave your mess, like would you do that at home? No, so pick up after yourselves and your kids! I have two of my own.
Food, 6 of us travelled and we always found something to eat, yes some days better than others and breakfast was great!

Pools- Yes they needs resurfacing (management need tonplan for winter months to complete), but they were cleaned daily.

Management- You need to become part of the operational staff at peak times, no good walking around checking this and that, the staff work incredibly hard and just because you are managers it doesn't mean sit in offices and walk around checking others. Also get some blue lights to catch flies in the restaurant, flies will go there as there is food, but the lights are a basic for restaurants.

Finally, I've stayed in better 4 star all inclusive, but I've also stayed in worse.