Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Great food variety
Clean and spacious rooms

Categories

Cleanliness
9.13
Very clean as mentioned in various reviews.
Service
9.6
Super courteous staff, outstanding service experience.
Location
9.14
Great location close to the city center.
Room Quality
9.09
Spacious and well-maintained rooms noted in reviews.
Amenities
9.12
Excellent amenities including kid-friendly games and spa.
Value for Money
9.08
High quality services offered for the price.
Food and Beverage
9.63
Exceptional food quality with a variety of options.
Overall Experience
9.6
Overall an outstanding experience with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:36

Property Description

Spectacular Mountain Views
Experience the beauty of the Dolomites from the Serena Hotel in Andalo. Just 300 meters from the Paganella ski slopes, this mountain retreat offers more than just a scenic location.

Gourmet Dining and Wellness
Indulge in a culinary journey at the hotel's restaurant with 3 menu options and weekly gala dinners. After a day of skiing or hiking, unwind in the spa's sauna, Turkish bath, or book a relaxing massage.

Comfortable Rooms and Delicious Breakfast
Each room offers stunning views, an LCD TV, and a private bathroom. Start your day with a delicious buffet breakfast featuring pastries, cakes, and cold cuts.

Ready to experience a perfect mountain getaway? Book your stay at Serena Hotel now!

Important information:

Accogliamo cani di piccola taglia ( sotto i dieci kg ) solo su richiesta e con un supplemento. Non accogliamo cani di taglia media o grande.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TRN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
    Children up to and including 12 years old stay for € 25 per person per night when using an existing bed.
    Children up to and including 16 years old stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 30 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.14
Room Quality: 9.09
Amenities: 9.12
Value for Money: 9.08
Food and Beverage: 9.63
Overall Experience: 9.6
M
mariagrazia • family_with_children • it
10
Pros:

la superlativa gentilezza di tutto lo staff

Cons:

nulla

2026-04-13 • via Nuitee
L
Lukáš • family_with_children • cz
9
Velmi pěkný hotel, idealní pro rodiny z dětmi..
Pros:

Velmi pěkná lokalita. Jezdím do městečka už 20 let. Moc pěkné lyžování...

2026-04-05 • via Nuitee
M
Massimiliano • family_with_children • it
9
Tutto perfetto. Siamo stati benissimo.
Pros:

Disponibilità a lasciarci la camera per poter usufruire della SPA.
La particolare attenzione ai bambini.

2026-03-31 • via Nuitee
F
Francesco • couple • it
6
Pros:

Posizione pulizia

Cons:

Stanza e bagno molto piccoli

2026-03-29 • via Nuitee
M
Michele Alessandro • solo_traveller • it
9
2026-03-29 • via Nuitee
D
Denisa • solo_traveller • it
10
Bellissima struttura,comoda per gli spostamenti.Staff gentilissimo e ottima colazione
Pros:

Staff
Posizione
Colazione

Cons:

Tutto perfetto

2026-03-24 • via Nuitee
P
Pasquini • couple • it
8
Cons:

Che non accettano cani di taglia media

2026-03-22 • via Nuitee
M
Marcello • couple • it
9
Pros:

Colazione eccezionale

2026-03-22 • via Nuitee
G
Giulio • family_with_children • it
7
2026-03-22 • via Nuitee
A
Alessandro • couple • it
9
2026-03-21 • via Nuitee
I
Ilaria • family_with_children • it
10
Super consigliato per famiglie con bambini. Hotel raccolto e accogliente, curato nei minimi dettagli e dotato di ogni co
2026-03-15 • via Nuitee
L
Luca • solo_traveller • it
9
Pros:

Hotel molto bello esteticamente. SPA eccezionale

2026-03-02 • via Nuitee
R
Rossana • family_with_children • it
8
2026-03-02 • via Nuitee
A
ALBERTO • solo_traveller • it
10
2026-03-01 • via Nuitee
L
luca • solo_traveller • it
8
2026-02-24 • via Nuitee
L
Lorenzo • family_with_children • it
10
2026-02-08 • via Nuitee
A
Arjana • extended_group • it
7
2026-01-19 • via Nuitee
L
Lara • extended_group • it
9
Relax in famiglia
Pros:

-La cucina elaborata e buonissima
-Il personale gentile
-La posizione
-L'animazione

Cons:

La SPA è un pò piccolina

2026-01-12 • via Nuitee
P
Paola • couple • it
10
2026-01-11 • via Nuitee
C
Chiara • couple • it
10
2025-12-22 • via Nuitee