Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Delicious breakfast
Cons:
Check-in process was slow
Limited package options

Categories

Cleanliness
9.33
The room was big and very clean.
Service
9.8
Staff were helpful and polite; attentive service from various staff members.
Location
10
Excellent location, near all attractions with convenient shopping options.
Room Quality
9.34
Rooms were comfortable and well-appointed, though some size variations were noted.
Amenities
9.29
Good amenities, including a large pool and variety of breakfast options.
Value for Money
9.82
Good value with a tasty breakfast included and quality service.
Food and Beverage
9.28
Breakfast had great variety catering to both Asian and Western tastes.
Overall Experience
9.93
A fantastic experience overall, with beautiful design and great amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:58

Property Description

Modern Rooms with Free WiFi and Parking

Hotel Indigo Shenzhen Overseas Chinese Town offers modern rooms with free WiFi and on-site parking, ensuring a convenient and comfortable stay. The central air conditioning, flat-screen TV, and private bathroom with 24-hour hot shower provide a relaxing atmosphere for guests.

Year-round Indoor Pool and Wellness Centre

The hotel features a year-round indoor pool and a seasonal outdoor pool, perfect for guests looking to relax and unwind. Additionally, the wellness centre offers opportunities for rejuvenation and pampering during your stay.

Diverse Dining Options and Convenient Services

Guests can indulge in a variety of culinary delights at the in-house restaurants, featuring Chinese, Italian, and international cuisines. Moreover, the hotel offers convenient services such as massage facilities, luggage storage, and car hire, ensuring a seamless and enjoyable experience for all visitors.

Book your stay at Hotel Indigo Shenzhen Overseas Chinese Town for a memorable and fulfilling hotel experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.This property reserves the right to release the room after 18:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.6
Based on 276 reviews
Cleanliness: 9.33
Service: 9.8
Location: 10
Room Quality: 9.34
Amenities: 9.29
Value for Money: 9.82
Food and Beverage: 9.28
Overall Experience: 9.93
チェン extended_group jp
9
Pros:

干净,行政酒廊很不错

Cons:

酒店有很多会议

2026-05-07 via Nuitee
Алексей family_with_children ru
10
Открытие юга Китая!
Pros:

Очень большие и удобные номера, вкусные завтраки. В прямой пешей доступности находится отличеый парк Window of the World, самый большой плюс - сотрудники отеля, молодой дружный коллектив, представители на ресепшн работавшие в смену с Garvey решили все возникшие вопросы.

2026-05-06 via Nuitee
D
douglas couple sg
10
Pros:

Place was really nice, well located and the staff were always on hand to assist us with anything we needed. My partner celebrated their birthday during our stay and the hotel very graciously provided us with a complimentary large cake. Overall, we only spent two nights there and really regret not staying longer. Will definitely be back the next time we are in Shenzhen!

2026-05-04 via Nuitee
V
Victoria couple au
8
Great location and ambience and lovely room decor
Pros:

Location is great, the general ambience is lovely and Jimmy the concierge was very helpful

Cons:

Smell of cigarette smoke in public spaces, air-conditioning too cold and the silly requirement to wear a cap to swim in the pool

2026-05-03 via Nuitee
L
Linda couple gb
8
Great hotel with lots of amenities in a convenient location
Pros:

Smelled lovely in the lobby which felt very much like The Venetian Hotel on a smaller cosier scale. Clean & comfortable room with comfortable bed & decent shower. Had everything we needed. Good size room. Huge buffet breakfast with plenty of Western & chinese options to cater for everyone, but no english breakfast tea (or anything similar) so bring your own if you’re a tea drinker!

2026-04-30 via Nuitee
Y
YEN CHUN couple tw
9
2026-04-29 via Nuitee
C
Chun-Yiu couple au
8
Overall nice and clean stay. But I would expect more out of a 5 star hotel
Pros:

Clean hotel, staff were nice.

Cons:

Location is a bit far from popular area, most places are 20 min away. Amenities were average for 5 star hotel eg no toilet bidet, average slow hair dryer. Gym and pool access requires registration with party instead of access with your own hotel key card

2026-04-29 via Nuitee
Y
YEN CHUN couple tw
9
2026-04-29 via Nuitee
S
Sergio Ken extended_group br
10
Quase tudo perfeito !!!
Pros:

Conforto, limpeza, cuidado com Hóspede educação e discrição dos funcionários

Cons:

Sistema de lavanderia

2026-04-28 via Nuitee
A
AD couple gb
9
Great hotel and service
Pros:

Although dated the hotel is clean and in very good condition. Our room and the public areas impressed.
All staff were helpful, but English is generally not spoken and understood. Adrian and Helen (manager) were both super helpful and kept following up. On our first morning Adrian arrange for an early check in and help us to get a grip on the workings of WeChat and Didi. Without that we would have struggled a lot.
When he was not there, Hellen helped us with various queries. All accurate helpful in good English. She continued to offer advice and follow up offering help.

Cons:

If we understood Schenzhen we would have booked in Futian. However, there was always a Didi car available and a 20 minute £4 ride took us where we wanted to go,

2026-04-26 via Nuitee
M
martin solo_traveller gb
9
On business and has a great location for getting around Shenzhen
Pros:

Good Room with balcony, ideal position. A few yards to the Metro system.
Very Clean and WiFi all over the hotel.
Shower good and good size bathroom.
Large shopping Mall next to the hotel.

Cons:

Nothing

2026-04-24 via Nuitee
C
CHING couple tw
8
Pros:

前台Jess服务很好

2026-04-18 via Nuitee
C
CHING couple tw
8
Pros:

前台Jess服務親切又耐心,讓我們像有回家的感覺

Cons:

酒店舊了,洗澡水小,廁所冲水也小

2026-04-18 via Nuitee
W
Wang family_with_children tw
10
2026-04-08 via Nuitee
K
Kin Ching family_with_children hk
9
2026-04-07 via Nuitee
C
Cheuk Man couple hk
8
2026-04-06 via Nuitee
E
Ermakov extended_group ru
10
Pros:

В данном отеле останавливаюсь не первый раз, нравиться его расположение и близость к центру. Также нравится завтрак, очень большой выбор блюд. Отзывчивый персонал.

2026-04-02 via Nuitee
G
Guido couple ar
6
Hotel just OK, does not meet the expectations of its category
Pros:

Nice hotel.
Very tasty breakfast, lots of western and oriental options
Great staff, Minnie, Rita all the staff fluent in english; and always trying to help.

Cons:

Wanted to pay cash, they made a charge on the credit card to secure the room, at check out couldnt be cancelled ( ended paying by card).
Outdoor pool has no sun beds, its closed.
Location is convenient but not great
Its the first hotel in China that doesn’t make deliveries to the room, they are left by the front door; they encourage the room service but it has a very limited selection.
The hotel doesn t exchange money and only suggest you to go to China Bank ( not very usefull on a friday night)

2026-04-01 via Nuitee
K
Kwanchai extended_group th
10
Pros:

Breakfast is good and plenty of choices

2026-03-31 via Nuitee
Y
Yuk Jun Jane family_with_children hk
9
Pros:

The decor of the reception, entrance

2026-03-29 via Nuitee