Novotel Abu Dhabi Gate

Hotels
Accor
8.4 (111 reviews)
222 Al Maqta Street, Rabdan Area, Abu Dhabi, 92156 , Abu Dhabi , AE

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Arcade/game room
No single-use plastic straws
Comprehensive recycling policy
Health club
No single-use plastic stirrers
No single-use plastic water bottles
See all facilities

Review Highlights

Pros:
Easy access
Standard service quality
Cons:
Dirty smell in the bathroom
No hot water in the bathroom

Categories

Cleanliness
6.1
There was a dirty smell in the bathroom.
Service
9.1
Standard service quality for this hotel tier.
Location
9.1
Easy access to the hotel.
Room Quality
8.6
Standard quality for this hotel tier.
Amenities
8.6
Standard quality for this hotel tier.
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
8.6
Standard quality for this hotel tier.
Overall Experience
8.5
Overall experience rated according to the target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:48

Property Description

Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

Luxurious Amenities:

  • Spa services including massages and facials
  • Health club, outdoor pool, and sauna for relaxation
  • Complimentary Wi-Fi, concierge services, arcade room

Delicious Dining Options:

  • Variety of dining options with 3 restaurants
  • 24-hour room service and a coffee shop/cafe
  • Poolside bar and 2 bars/lounges for drinks

Business and Event Facilities:

  • 24-hour business center, express check-in, and check-out
  • Conference center and meeting rooms for events
  • Convenient roundtrip airport shuttle and free valet parking

Book now for a luxurious stay with impeccable service at Novotel Abu Dhabi Gate!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

See all policies

Location

Guest Reviews

8.4
Based on 111 reviews
Cleanliness: 6.1
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.5
A
Austin
8
Pros:

All good apart from no hot water in the bathroom

2025-09-22 via Nuitee
M
mahmood
6
Pros:

Ok property

2025-09-18 via Nuitee
A
aleem
6
Pros:

dirty smell in the bathroom

2025-08-23 via Nuitee
S
Senan
10
Pros:

Easy access, I would appreciate if they can point us to the parking.

2025-08-04 via Nuitee
A
Alihusein family
8
Pros:

We stayed at the novotel as it was a good inbetween from the airport and locations we were looking to visit and the rooms were decent.

As I had a long transit n Abu Dhabi, I intentionally booked for 2 nights so we would not have to wait to check in for 2pm as we reaching early morning and provided the Novotel team with our arrival info.

Still ended up waiting for the room to be prepped as the staff at Novotel clearly had not read my message. So disappointed in that sense but overall the rooms and hotel is well maintained

Hotel itself is clean

2025-06-28 via Nuitee
G
Graham
8
Above the rest.
Pros:

Hotel and staff were amazing. The Italian restaurant was below average for food

2025-06-27 via Nuitee
J
janak family
10
Pros:

Excellent ambiance and services.

2025-06-17 via Nuitee
G
Gonzalo
6
Pros:

There's one picture on the listing that shows a beach. That is a complete lie. The hotel is in front of a dirty and ugly canal. The hotel is great, but the beach photo is unreal

2025-05-19 via Nuitee
A
Ajit
8
Pros:

Nicely maintained and clean room. Good breakfast.

2025-04-27 via Nuitee
J
Joanne
8
Pros:

It was a lovely hotel , comfortable and the staff very friendly and helpful. Definitely stay again

2025-04-26 via Nuitee
S
Sayed family
10
Pros:

Fantastic!

2025-04-21 via Nuitee
M
Manpreet
10
Pros:

Great property

2025-03-19 via Nuitee
V
Vimal partner
8
Pros:

Check in took over 10 min

2025-03-04 via Nuitee
P
Padmanabhan
6
Pros:

Checking in was smooth. Staff was very friendly. Rooms seemed old. Bath towels were terrible - rough and old is an understatement. Hot water was almost nonexistent. Breakfast buffet was ok - nothing extraordinary.

2025-02-22 via Nuitee
J
JACOB
8
Value for Money
Pros:

The stay was good.The bathroom had no toiletries like tooth brush, paste and razor. The bed had only two pillows and no extra.

The breakfast was good and had a sumptous spread.

2025-02-09 via Nuitee
A
Abraham
10
Pros:

Everything was awesome and nothing negative

2025-01-30 via Nuitee
K
Khurram family
6
Pros:

It was just an average hotel stay. No microwave in the room. Room service never showed up despite multiple requests. Servicing staff in dining area was very friendly and nice but the people in dining checkin were not friendly at all and didn’t even bother responding to the greetings much less do a greeting themselves or have a smiling face

2025-01-04 via Nuitee
V
Verified traveler
8
Average stay for 3 days
Pros:

Average stay, for 3 days, was disappointed to note that we had to constantly ask for the water, sugar, toilet paper and hand towels.

2025-01-03 via Nuitee
S
samantha family
4
Pros:

Service was fabulous. The male spa facilities need urgent attention. The pool was being renovated but we didn’t know this until arrival. We would have picked another hotel with a pool if we knew. Management compensated us for this inconvenience though, which was very efficient.

Rooms ok, just a bit damp in bathroom. Tap leaking in kitchen and shower leaking all over the floor in bathroom

2024-12-31 via Nuitee
A
Akash
6
Shud make better choices
Pros:

Rooms very small, bed very small, location is far from the city

2024-12-20 via Nuitee