Caspia Hotel New Delhi Shalimar Bagh

Good basic clean rooms . Breakfast choice is elaborate and very good . Staff is helpful

We came here from 15 hours long flight felt good warm welcome from staff Mr Rajesh was helpful very good breakfast room was clean upgrade our room with no fees over all excellent stay strongly recommend Caspia
Hotel

Great hotel, nice rooms

Untidy hotel. Bedsheets and pillow covers looked like never been washed. Shower was broken, Walls have dirt marks. Will never go back again.

Excellent service, friendly staff, food is excellent.
Air quality in New Delhi can be hazardous

Everything was good apart from dinner time. Staff were relaxed and did not notice about me waiting for help.

Excellent staff - very friendly and helpful. I believe this is a 3 start hotel, but was very impressed by the general cleanliness and food quality. My only reservation was the area it is in, Although it served my purpose, it would not be for everyone.

location and staff .. property is good but can be renovated and can be better .

Not very clean not very friendly staff only a few. Especially the lady in black at the reception rude

Good experience good breakfast just the place is located in deserted type side and away from markets etc and hotel seems middle of nowhere otherwise all is ok

I made a reservation for more than 15 days and for serious family reasons I had to check out a week before. The manager refused to return the money I had paid for that week. I do not recommend this hotel.

poor wifie net access.location & approach road not upto mark.

On my arrival Reception staff busy with customers so had to wait for quite some time. Check in was quick and efficient. Staff was attentive and friendly. House keeping Manager Mr N Pandey gave me his good attention and quickly sorted out some minor issues. Very pleased with my stay.

Nice hotel but staff needs to maintain and has lots of mosquitoes. Breakfast is chaos and very few waiters to clean table n refill food

The gentleman who cared for my room (Piyush) picked up on the fact that a foreigner like myself would need plenty of water. He saw to it and he kept my room clean and well supplied.

A gentleman at the front desk (Mandeep) was always on the ball. He made good eye-contact and checked to see how I was doing every step of the way.

The gym upstairs was a very nice touch, as I had plenty of time to use it during the day. It helped me to stay sharp and to overcome the effects of traveling. Nice.

I will probably need a place to stay in Delhi again in a couple of years. I'll be back.

Was not allowed to check in as my partner had local id.
Had to move to another hotel. Lots of hassle and time wasted.
Pl return the £145.00 that I have paid

we booked through expedia.. we booked a room with complementary breakfast included in price .. but they charged us the breakfast separately.. Either there was some issue with expedia .. its not user friendly.. overall hotel was good but room service was not upto the mark..

Good value for money, you do need to travel to see the sights but that was expected. And reason for staying at this hotel was due to an attendance of a wedding at the hotel. Staff are friendly and helpful. Wi-fi is okay for messaging and email and light browsing but anything beyond that it doesn't work. Breakfast was lovely, continental as well as local and south Indian.

staff not respond to customer,pick yourself your luggage,no reply from restanurant

Experienced was very good , Great ambiance, Cleaniness and esply food and Dining Area,