Arion Suites Hotel Kemang

Hotels
7.2 (182 reviews)
Jalan Kemang Raya no. 7, Kebayoran Baru , Jakarta , ID
+62 21 7198000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Old room amenities
Limited breakfast choices

Categories

Cleanliness
5.8
Multiple mentions of unclean areas, old linens, and issues with hygiene.
Service
8.8
Staff were friendly and helpful, but some security staff were not polite.
Location
8.8
Strategic location with easy access to local foods.
Room Quality
6.3
Rooms have issues with odors and old amenities.
Amenities
6.8
Basic amenities with some areas needing upgrades; breakfast options limited.
Value for Money
7.3
Good value considering location and some aspects of service.
Food and Beverage
6.3
Breakfast options were limited and quality inconsistent.
Overall Experience
7.5
Mixed experiences with positives in service and location, but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:17

Property Description

Luxurious 4-Star Accommodation

Spectacular Views and Relaxing Amenities: Offering 4-star rooms with over-sized windows overlooking the city, Arion Suites Hotel Kemang provides a serene escape with an outdoor pool, spa, and fitness facilities.

Convenient Location and Modern Comforts: Situated just a short drive from South Jakarta's bustling district, guests can easily explore the city before returning to their air-conditioned rooms with flat-screen TVs and free Wi-Fi.

Culinary Delights and Entertainment: Indulge in a variety of dining options at Mezzanine Café and Rock Café, or sip on cocktails at The Lounge while enjoying live entertainment.

Book your stay at Arion Suites Hotel Kemang for a perfect blend of luxury and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

7.2
Based on 182 reviews
Cleanliness: 5.8
Service: 8.8
Location: 8.8
Room Quality: 6.3
Amenities: 6.8
Value for Money: 7.3
Food and Beverage: 6.3
Overall Experience: 7.5
M
Murat • couple • tr
3
Booking.com’un 4 yıldız verdiği bu otelde bir daha asla konaklamam.
Pros:

Yeri güzel

Cons:

Son derece bakımsız, hijyenden uzak, banyo ve yatak odasında hamam böcekleri var, böcek ilaçı kullanmak zorunda kaldım. Kasa diye sabitlenmemiş bir kutu koymuşlar ama onun da şifresi bozuk. Havlular ve yatak çarşafları kirli görünüyor, beyaz değil gri bir renk almışlar. Oda telefonu çalışmıyordu teknisyen çağırdım. Bu otel asla 4 yıldızlı olamaz, hatta 3 yıldız bile fazla gelir.
Şayet Booking.com sitesi güvenilirliğini ve prestijini korumak istiyorsa ve şayet öyle bir yaptırımı varsa bu oteli muhakkak uyarmalı ya da listesinden çıkarmalıdır.

2026-09-13 • via Nuitee
D
Donald • couple • us
5
Good value for the location.
Pros:

Location is good. Staff is helpful and friendly. The place is clean.

Cons:

Breakfasts have been reduced to a very minimalist offering. Maintenance is poor. The first room had a very noisy AC. The phone didn't work. We changed rooms. The next room, the AC didn't get cold and other small things were not right. We have stayed here a number of times, some things are going downhill.

2026-08-31 • via Nuitee
A
Andini • couple • id
4
Pros:

The location.

2026-08-31 • via Nuitee
E
Emad • solo_traveller • id
7
2026-08-10 • via Nuitee
E
Emad • solo_traveller • id
7
2026-08-10 • via Nuitee
E
Emad • solo_traveller • id
7
2026-08-10 • via Nuitee
E
Emilia • family_with_children • gb
8
2026-08-05 • via Nuitee
M
Mohammed • couple • sa
4
المكان قريب من كل شي ولكن المرة القادمة سأدفع زيادة قليلا لأسكن في فندق افضل…. The place is close to everything, but nex
Pros:

قريب من المطاعم العربية وغيرها وأماكن الترفيه الصباحية والليلية والمولات والكافيهات….

Close to Arabic and other restaurants, and evening entertainment places , malls and cafes….

Cons:

الازدحام- نظافة الغرفة ليست جيدة - صلاحية الاجهزة في الغرفة بعضها متعطّل….

Overcrowding - Room cleanliness not good - The functionality of the equipment in the room; some devices are broken.

2026-07-17 • via Nuitee
M
MOHAMAD • extended_group • id
7
2026-07-02 • via Nuitee
C
craig • couple • id
9
2026-05-13 • via Nuitee
A
Anne • solo_traveller • nl
8
Good hotel
Pros:

Nice hotel, nice staff and facilities.

Cons:

Yiu can feel the bed springs. Would like a bigger variety of breakfast.

2026-04-19 • via Nuitee
J
Joan Carles • couple • es
8
2026-03-18 • via Nuitee
F
Frank • couple • de
8
Mit allem zufrieden
2026-03-17 • via Nuitee
P
Pieter • solo_traveller • nl
8
2026-03-16 • via Nuitee
O
Omar • solo_traveller • it
6
Pros:

posizione comoda

Cons:

la colazione in camera

2026-03-04 • via Nuitee
P
Pieter • solo_traveller • nl
7
2026-03-02 • via Nuitee
V
vanosch • couple • nl
8
2026-02-14 • via Nuitee
I
Irma • extended_group • id
8
Comfortable
Pros:

The entirely room is fancy and cozy

Cons:

Bathroom, comparing to the room it looks old but as long as clean still ok

2026-02-13 • via Nuitee
Y
YASER • couple • au
6
2026-01-31 • via Nuitee
P
Putri • extended_group • au
7
2026-01-29 • via Nuitee