Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Room cleanliness
Small room size

Categories

Cleanliness
7.88
Mixed sentiments regarding cleanliness, with mentions of mediocre cleanliness and little room for improvement.
Service
9.85
Highly praised service with many guests highlighting the friendliness and helpfulness of the staff.
Location
9.39
Convenient location near attractions and public transport, positively mentioned by many guests.
Room Quality
8.34
Room size and quality mixed; some rooms noted as small, but overall comfortable.
Amenities
8.37
Satisfactory range of amenities mentioned with focus on spa and breakfast.
Value for Money
8.33
Good value for the provided service and location, though some aspects needed improvement.
Food and Beverage
8.38
Breakfast variety and quality mentioned positively, but some suggestions for improvement.
Overall Experience
9.05
General satisfaction with the stay, with particular note of the staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:06

Property Description

Historical and Modern Fusion

Grand Durmaz Hotel, located in the heart of the old town, offers a unique blend of historical charm and modern amenities. The rooms, decorated in a fusion of historical and modern styles, provide a comfortable stay with air-conditioning, LCD TVs, and minibars stocked with non-alcoholic drinks.

Luxurious Spa and Dining Options

Indulge in relaxation at the spa centre, featuring a Turkish bath, sauna, and massage treatments. Enjoy a delicious buffet breakfast and savor traditional and international cuisines at the Terrace Valide Restaurant.

Convenience and Comfort

With a prime location across from Aksaray Tram Station, Grand Durmaz Hotel offers easy access to the iconic Grand Bazaar and VIP transfer services to Istanbul and Sabiha Gokcen Airport. Book now for a memorable stay at Grand Durmaz Hotel.

Important information:

Please note that alcoholic drinks are not available and served in this hotel.

Guests can benefit from the spa center at an additional fee.

Guests are kindly requested to show the credit card used for reservation upon check-in. Name on credit card must correspond with guest's name.

Grand Durmaz Hotel offers airport shuttle service at an extra fee. Please contact the property at least one day before check in.

Grand Durmaz Hotel, pre-authorizes your credit card for the first night of your accommodations to secure your booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 9 years old stay for € 15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 463 reviews
Cleanliness: 7.88
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 9.05
I
Ivonete Angela Dos • couple • gb
10
2026-05-09 • via Nuitee
N
NOURA • extended_group • fr
10
Un Séjour familial parfait 👍🏽
Pros:

Nous avons choisi cet établissement pour un séjour en famille (quatre sœurs et notre mère), et nous avons réservé deux chambres.
Ce que nous avons particulièrement apprécié : l’accueil du personnel. Toute l’équipe est aimable, chaleureuse, à l’écoute et très disponible. 🙏🏽 Un grand merci à Sercan, qui a pris grand soin de nous et a veillé chaque jour à ce que nous ne manquions de rien et que tout se passe parfaitement.🤗
Merci également à l’agent d’entretien Hayettin, pour son sourire de bon matin, sa gentillesse, sa politesse et sa discrétion, très appréciables.

Nous remercions aussi l’hôtel pour la délicate attention à notre arrivée avec une assiette de fruits, ainsi que pour les bouteilles d’eau renouvelées chaque jour.

L’hôtel est propre, joliment décoré, et les chambres sont agréables et bien équipées.

L’emplacement est idéal : à proximité de tout (bureau de change, restaurants, cafés, tabac, tramway, Mosquée et métro). Après nos journées bien remplies, nous étions ravies de n’avoir qu’une minute de marche depuis le tram pour retrouver le confort de nos chambres.

Le petit déjeuner était bon et varié, avec de petites nouveautés chaque jour qui permettent de découvrir des spécialités locales. Nous avons également beaucoup apprécié la jolie vue depuis la terrasse où nous prenions notre petit déjeuner.
Merci au personnel en salle pour leur professionnalisme : leur présence est discrète, tout en étant efficace et attentionnée.

Nous recommandons cet établissement sans hésitation et y reviendrons avec plaisir.

Cons:

Nous n’avons vraiment rien à dire!

2026-05-01 • via Nuitee
N
NÖHRER • couple • at
7
2026-04-30 • via Nuitee
F
feng • solo_traveller • jp
8
Pros:

The hotel staff are very warm and friendly, especially Onur. The room is clean. The location is excellent—just 100 meters from the T1 tram stop and 500 meters from the airport shuttle bus stop. It’s very convenient for late-night arrivals and early-morning departures.

2026-04-29 • via Nuitee
F
Fathima • couple • gb
7
2026-04-21 • via Nuitee
S
Syed Fazal • extended_group • ae
9
Value for money
Pros:

The hotel is located near the T1 tram station. You can easily take the tram and visit the famous historical places of Istanbul.You can enjoy good breakfast at the hotel. All staff were friendly & welcoming especially Mr.Serkan Ceren was very helpful throughout our stay. Room cleaning was perfect.
I had a great stay at the hotel and I would definitely stay here again.

2026-04-21 • via Nuitee
D
Dávid • couple • hu
8
2026-04-19 • via Nuitee
K
Kateryna • family_with_children • ro
8
Все прошло хорошо
Pros:

Расположение удобное, сразу остановка трамвая и ты едешь в центр, но отель находится на развязке, окна выходят на мечеть (где в 5 утра кричит Молитва да и весь день) и шумно от дороги. Завтраки хорошие, каждый день одно и то же но хорошие. Убирают просто супер и каждый день. Мы были рады что нам меняли полотенце каждый день и ставили воду, чай и кофе.

Cons:

Не все лампочки в номере горели. У нас было два номера и везде где-то что-то не горело. В принципе все понравилось. Кран в ванной очень не удобно открывался, в плане там был сильный напор и невозможно было умыться, всё постоянно в воде было. И странная была вентиляция. Постоянно воняло сигаретами или туалетом, хоть нас весь день в номере не было и мы не курим. Приходилось включать кондиционер чтоб хоть как-то запах сигарет ушел. Еще были не сильно удобные подушки, хотя мы за 4 дня привыкли, но до этого спали то без подушки то с подушкой.
И еще смесители в душе были поломаны, текла вода со всех сторон.


Если вы спите чутко, то окна выходят на дорогу, а там как раз транспортная развязка и слышно машины 24/7. В принципе, все понравилось кроме мелочей. Но главное было число всегда, каждый день убирали и нам это очень понравилось. Персонал очень любезный и отзывчивый. Всегда помогали и были приветливы.


Отель 8 из 10

2026-04-17 • via Nuitee
M
mohamed • couple • eg
9
Pros:

The location of the hotel is perfect and the cleanliness is very good and the hotel staff is very helpful especially Mr Carkan, Miss Cenen and Miss Tolga they helped me to choose a suitable room, they were the perfect staff.

2026-04-13 • via Nuitee
M
Maya • couple • kz
2
2026-04-09 • via Nuitee
E
Esad • couple • de
7
Pros:

gut

Cons:

Das das Personal Gäste mit Booking bevorzugt und bei technischen Problemen im Zimmer nicht vor Ort war.

2026-04-09 • via Nuitee
D
Ducean • couple • de
10
2026-04-07 • via Nuitee
M
Martine • family_with_children • fr
10
Pros:

Très bon séjour .l’hotel est très bien situé juste à côté de la ligne 1 du tram.
Le personnel est très sympathique et accueillant notamment Ceran Serkan qui nous a bien aidé à notre départ pour récupérer notre taxi .Merci à tout le personnel

2026-04-04 • via Nuitee
P
philippe • family_with_children • fr
10
hôtel situé tout prêt du tram 1(2 mn à pieds) qui dessert tous les sites touristiques
Pros:

SERKAN CEREN nous a très bien reçu, restant à notre disposition si besoin.
pour le départ, il nous a accompagnés jusqu'à notre taxi.
tout le personnel est très aimable et disponible

2026-04-04 • via Nuitee
B
birgit • extended_group • de
9
Schön war es
Pros:

Das Personal war unglaublich freundlich und aufmerksam und sehr hilfsbereit.
An der Rezeption erfüllte uns Serkan alle Wünsche,wie von selbst. Vielen Dank für das herzliche Willkommen und den Aufenthalt an das gesamte Team (Rezeption, Zimmerservice, Restaurant und Küche). Lieben Dank, wir hatten durch alle einen wunderschönen Aufenthalt im Hotel und in Istanbul.

2026-04-01 • via Nuitee
A
ali • family_with_children • tn
10
Pros:

J'ai tout aimé et sûr tout la propriété de l'hôtel et la qualité de service
Les personnels de l'hotel sont très gentils et d'un professionalisme inégalé surtout cerene ; serkan et la très gentille songül

Cons:

Rien tout est parfait je la recommande vivement

2026-03-28 • via Nuitee
E
Eleonora • solo_traveller • bg
10
Pros:

Very kind and helpful staff, especially Farruk and Serkan from the reception. Always doing their best to resolve any problem. Vassila and Ceren from the reception also helped us a lot and were very friendly. So was the staff in the restaurant. Very good location, 50-100 m from the tram station

2026-03-24 • via Nuitee
E
Eleonora • extended_group • bg
10
Pros:

The staff was very friendly and kind. Since the check in the men of the reception -Farruk and Serkan were all the time with us, ready to help with everything we needed. Thank you for your assistance and kindness!
Good location,close to tram ,bus and metro station.

Cons:

Matress a little bit firm.

2026-03-24 • via Nuitee
Y
Yessenova • family_with_children • kz
10
Pros:

Очень внимательный и вежливый персонал в лице Джерен и ее помощника, всегда на связи по любым вопросам и просьбам. Отдельная благодарность за организацию сухура, в 5 утра каждый день в номер нам приносили полноценный завтрак. В номере было тепло, все принадлежности и самое главное шикарный вид из окна на мечеть!

Cons:

Качество уборки немного слабое, но постельное белье и полотенца чистые

2026-03-12 • via Nuitee
R
RAQUEL • couple • es
9
Pros:

Las instalaciones estaban muy limpias y cómodas, el desayuno abundante,echamos de menos poder tostar el pan o hacer tostadas, pero había muchas opciones para desayunar.
La ubicación es perfecta,esta céntrico y a pocos minutos andando del gran bazar.
Y todo el personal fue super amable y siempre dispuesto a ayudar.

2026-03-10 • via Nuitee