Holiday Inn Express & Suites Sioux Falls Southwest by IHG

Hotels
•
Holiday Inn Express
9 (529 reviews)
3821 West Avera Drive , Sioux Falls , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Clean room
Cons:
Noise from neighboring rooms
Issues during check-in

Categories

Cleanliness
8.33
Most guests mentioned the room cleanliness positively, but a few noted issues such as strange odors.
Service
9.3
Staff were frequently mentioned as great, although there was one negative experience at check-in.
Location
9.34
Not specifically addressed but implied as convenient for events.
Room Quality
8.79
Guests reported comfortable rooms although some had issues with noise.
Amenities
9.32
Amenities received positive remarks, especially the breakfast and pool.
Value for Money
8.28
Some guests felt the experience did not match the price, particularly due to noise complaints.
Food and Beverage
9.33
Breakfast was highlighted as great, with many options.
Overall Experience
9.3
Many guests expressed enjoyment and intent to return despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:02

Property Description

Convenient Location and Shuttle Services
Located just 1 mile from Sertoma Butterfly House, Holiday Inn Express & Suites Sioux Falls Southwest offers free airport transfers and a convenient shuttle service within 5 miles, making it easy for guests to explore the area.

Modern Amenities and Comfortable Accommodation
The hotel provides spacious rooms and suites equipped with free Wi-Fi, flat-screen TVs, and tea/coffee-making facilities. Guests can unwind in the indoor pool, stay active in the fitness center, or catch up on work at the business center.

Delicious Breakfast and Cozy Atmosphere
Start your day with a hot breakfast featuring pancakes, eggs, and cinnamon rolls in the charming breakfast room with a fireplace. Perfect for both leisure and business travelers, book your stay at Holiday Inn Express & Suites Sioux Falls Southwest now.

Important information:

Please note that The Holiday Inn Express Southwest will be going through a full hotel renovation during the dates of December 3rd, 2024, to March 31sr, 2025. This renovation will include all sleeping rooms and public spaces. We will be open during these dates.

Guests 20 and under can only check in with a parent or official guardianGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FSD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 529 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
C
Cheryl • extended_group • us
10
Pros:

The rooms were very clean and spacious. They had a great breakfast also. Very nice staff.

2026-05-22 • via Nuitee
V
Vern • couple • us
4
2026-05-15 • via Nuitee
J
Junior • extended_group • br
10
2026-05-11 • via Nuitee
W
Wayne • extended_group • us
9
2026-04-27 • via Nuitee
W
Wassenaar • family_with_children • us
9
Over all we were all very impressed.
Pros:

I had booked through a third party. When we got to the hotel a room we requested wasnt available. The lady had asked if we would be willing to switch rooms for the night, they had cleaned a room for us for the next day at the same charge. very impressed with communication and staff during our stay.

Cons:

In the night we had loud neighbors/other guests. Both nights, but that was not a fault of the hotel or its staff.

2026-04-23 • via Nuitee
C
Chad • family_with_children • us
10
2026-04-13 • via Nuitee
P
patricia • solo_traveller • us
10
2026-04-13 • via Nuitee
L
Lorraine • family_with_children • us
10
Well worth the money. Good nights rest
Pros:

Staff was wonderful. We were traveling with three children under the age of 4. We asked if we could be near the pool and away from ppl, they went above to make that happen
The room was super spacious and very clean. Free breakfast hit the spot. Nice luggage carts to help us into the room.
I definitely stay again

Cons:

Nothing to complain about

2026-04-09 • via Nuitee
A
Alli • solo_traveller • us
10
2026-04-07 • via Nuitee
C
Christina • family_with_children • us
9
2026-04-04 • via Nuitee
S
Sue • couple • us
8
I would definitely stay here again!
Pros:

Breakfast was good. A very comfortable bed and pillows!

Cons:

I do not have any complaints.

2026-04-02 • via Nuitee
C
Carl • solo_traveller • us
5
Meh.
Pros:

Decent price in a decent hotel.

Cons:

Mild in shower, broken shelf in room left meal supports exposed.

2026-03-31 • via Nuitee
K
Kathleen • couple • us
10
Perfect location, very comfy beds and chair and clean.
Pros:

Very clean and comfortable. Loved the chaise lounge with the side table to read and watch tv.

Cons:

Nothing

2026-03-28 • via Nuitee
K
Kathy • couple • us
1
Never again
Pros:

Nothing

Cons:

The lady at the front desk was the rudest and most unhelpful ever
The bathroom in our room had mold

2026-03-02 • via Nuitee
B
Brandsrud • family_with_children • us
1
WATCH YOUR FINAL CHARGES
Pros:

Clean rooms.

Cons:

1. The pool was not available even though we had called to confirm it was. Me and my daughter just wanted a night away from home where the children could swim. Saturday, Feb 21-22, 2026
2. My card was charged for a "cat". "Someone told them we had a cat." We did not have a cat and it's been 4 days, no refund. We entered through the front lobby and exited through the front lobby stopping at the front desk with our cart full of our luggage and to drop off our keys. I asked what the $75 charge was on my card? The receptionist was rude. She told me she would refund my card when the room was checked- by non-english speaking maid.
3. ON Monday, I contacted the management team by rude receptionist. The refund had not been requested. I was assured it would be refunded. Still waiting.

2026-02-26 • via Nuitee
R
Robin • family_with_children • us
7
It was clean but very noisy breakfast was good
2026-01-26 • via Nuitee
S
Sara • couple • us
9
2026-01-19 • via Nuitee
H
Heidi • couple • us
10
2026-01-19 • via Nuitee
K
Katrina • extended_group • us
10
2026-01-19 • via Nuitee
T
Tracey • couple • us
10
Pros:

Breakfast was great. Just needed to change out sausage for bacon like every other day.

2026-01-19 • via Nuitee