Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Ski storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Polite staff
Spacious rooms
Cons:
Limited parking
Expensive breakfast
No spa services
Inconsistent room cleanliness
Value for money concerns

Categories

Cleanliness
7.5
Guests generally appreciated the cleanliness of the hotel, but some reviews mentioned room cleanliness issues.
Service
8.3
Service was highly praised by guests, with only a few complaints about specific wait times.
Location
8
The hotel's location was highlighted as a major advantage due to its proximity to key landmarks and public transport.
Room Quality
7.9
Guests found the rooms spacious and comfortable overall, with some mentioning maintenance issues in some rooms.
Amenities
7.2
Mixed feedback on amenities, with positive mentions of the gym, pool, and children's room, but some guests noted the lack of spa services.
Value for Money
6.9
Opinions varied on the value for money, with some guests feeling the price was high for the services offered.
Food and Beverage
7.2
Breakfast and restaurant services received positive feedback, despite some guests wanting more variety in the menu.
Overall Experience
8.2
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 01:28

Property Description

Escape to the stunning Euphoria Club Hotel & Resort, your perfect snow-capped getaway.

Relaxation Awaits
Indulge in our full-service spa, where rejuvenating massages will melt your cares away after a thrilling day on the slopes.

Heavenly Indoor Swimming Pools
Enjoy two indoor swimming pools that offer a tranquil atmosphere, perfect for unwinding after your adventures in the mountains.

Savor Culinary Delights
Join us for a complimentary full breakfast, and later, relish delicious meals in our on-site restaurant or grab a cozy snack at the café. Quench your thirst at the bar/lounge, making memories with fellow guests.

Don’t wait—secure your stay at the Euphoria Club Hotel & Resort today for an unforgettable experience!

Important information:

  • Pool access available from 11:00 AM to 8:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOF

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.6
Based on 51 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8
Room Quality: 7.9
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.2
Overall Experience: 8.2
T
Teodora • couple • bg
10
2026-03-07 • via Nuitee
G
Georgios • couple • gr
9
2026-03-07 • via Nuitee
Y
Yannis • couple • gr
9
2026-03-07 • via Nuitee
יותם • family_with_children • il
7
Pros:

חדרים גדולים מרווחים, ארוחת בוקר טובה בסך הכל

Cons:

המיטה המתקפלת בסלון ממש גרועה, הריחוק מהמרכז של בורובץ

2026-03-05 • via Nuitee
G
Gabriela • family_with_children • ro
9
2026-03-04 • via Nuitee
I
Ivan Tsonkov • family_with_children • bg
8
Pros:

Просторни и удобни стаи, чистота, любезен персонал, за всичко е по мислено да се чувстват добре гостите

Cons:

Храната извън закуската, изглеждаше като полуфабрикат, не особено вкусна и изключителна скъпа.

2026-03-03 • via Nuitee
D
Dejan • couple • bg
10
Деян
Pros:

Персонала е много любезен ,храната вкусна,препоръчвам го

2026-03-03 • via Nuitee
Боряна • family_with_children • bg
8
Приятно място за почивка
Pros:

Беше чисто, топло, просторно. Удобно легло, възглавници. Любезно отношение от целия персонал. Храната в ресторанта беше много вкусна! Лобито е уютно, с камина.
Парната баня е страхотна и впечатляваща със звездичките на тавана! Страхотен е големият басейн, който освен, че е топъл, се намира в изцяло остъклено голямо посещение, в което съответно влиза естествена светлина и топлина.

Cons:

Липса на халати. Липса на масичка, столчета, пепелници на терасата.
Недобро впечатление направи една неработеща сауна и някои неработещи душове. Това, че големият басейн, спа зоната и мястото, в което си настанен са в различни сгради създава неудобство - трябва да се обличаш и събличаш по няколко пъти, ако искаш да посетиш и спа зоната и големия басейн.

2026-03-03 • via Nuitee
R
RALITSA • family_with_children • bg
9
2026-02-28 • via Nuitee
D
Denis • couple • il
7
2026-02-26 • via Nuitee
D
Despinapar • family_with_children • gr
10
Πολύ καλό!
Pros:

Μεγάλα και άνετα δωματια! Πεντακάθαρη πισίνα! Υπήρχε shuttle bus για την μεταφορά μας κοντά στην γόνδολα.

Cons:

Ο βραστήρας στο δωμάτιο χρήζει αντικατάστασης

2026-02-26 • via Nuitee
M
Margaret • family_with_children • gb
9
Lovely hotel in a quiet, beautiful setting
Pros:

Best rooms ever! We had 3 Family rooms. Very large , spacious and well appointed. Beautiful, quiet location. 8 minutes Free minibus to and from the resort. Lovely staff. Nice, free spa. Good buffet breakfast. Great bar and even greater barman who was the best cocktail maker ever!

Cons:

Lighting: Some of the movement sensors in the halls didn't come on so we had to walk in the dark for a while and wave our hands about to get them to come on.

2026-02-25 • via Nuitee
I
Ioannis • family_with_children • gr
5
Cons:

Τα ασανσέρ μονίμως χαλασμένο Με αποτέλεσμα να ανεβαίνουν λέω στον τρίτον όροφο από το υπόγειο γκαράζ με τα πόδια Το βράδυ ενοχλητικός ήχος από τις σωλήνες εξαερισμού.

2026-02-24 • via Nuitee
I
Ioanna • family_with_children • gr
6
Cons:

Κατά τη διάρκεια της τριήμερης διαμονής μας, το ασανσέρ δεν λειτουργούσε τις περισσότερες ώρες, γεγονός που προκάλεσε σημαντική ταλαιπωρία. Επιπλέον, ενώ στο δωμάτιο υπήρχε τηλεόραση, δεν υπήρχε τηλεκοντρόλ, με αποτέλεσμα να μην μπορεί να χρησιμοποιηθεί. Παράλληλα, τα συρτάρια δεν είχαν ελεγχθεί ή καθαριστεί, καθώς βρήκαμε μέσα σκουπίδια από προηγούμενους ενοικιαστές, κάτι που δείχνει ελλιπή καθαριότητα και προσοχή στη λεπτομέρεια.
Ωστόσο, το πιο σοβαρό περιστατικό συνέβη την 2η μέρα που μπήκε το προσωπικό καθαριότητας στο δωμάτιο. Όταν επιστρέψαμε, διαπιστώσαμε ότι το παράθυρο είχε μείνει ανοιχτό και η πόρτα του δωματίου εντελώς ανοιχτή, με όλα τα προσωπικά μας αντικείμενα εκτεθειμένα.
Θεωρώ πως πρόκειται για σοβαρό ζήτημα ασφάλειας και ιδιωτικότητας. Δυστυχώς, όταν απευθύνθηκα στους υπεύθυνους για να ενημερώσω σχετικά, η ανταπόκριση δεν ήταν η αναμενόμενη και δεν υπήρξε η δέουσα αντιμετώπιση του θέματος.
Ελπίζω να δοθεί μεγαλύτερη προσοχή στο μέλλον, τόσο στη συντήρηση των εγκαταστάσεων όσο και στην τήρηση βασικών κανόνων ασφάλειας και επαγγελματισμού.

2026-02-24 • via Nuitee
T
Ted Petrov • couple • bg
8
2026-02-12 • via Nuitee
Росица Инджебазова • family_with_children • bg
9
2026-02-11 • via Nuitee
A
Assaf • family_with_children • il
8
2026-02-09 • via Nuitee
I
iva • couple • bg
10
Pros:

Препоръчвам! Прекрасен комплекс 🤩 Отлична храна 🍽 Мил и отзивчив персонал ✨️ Чисти и просторни стаи 🛏 Благодарим 🙏 Отново ще ви посетим 🤩

2026-01-29 • via Nuitee
B
Béla Zoltán • couple • hu
8
2026-01-26 • via Nuitee
B
Béla Zoltán • couple • hu
8
2026-01-26 • via Nuitee