Saraishyq Hotel

Hotels
Independent
8 (50 reviews)
Aynabulak 4, 172 G/1, Almaty, 050014 , Almaty , KZ

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Fitness facilities
Gift shops or newsstand
Shopping on site
See all facilities

Review Highlights

Pros:
Great location
Sauna facilities
Friendly receptionists
Cons:
Poor service quality
Unclean rooms
Uncomfortable beds
Lack of value for money

Categories

Cleanliness
5.8
Mixed reviews on cleanliness with some guests mentioning lack of cleanliness in rooms.
Service
6.7
Service received mixed feedback, with some guests highlighting unhelpful staff and poor service quality.
Location
8.3
The close proximity to key landmarks and public transport was appreciated by many guests.
Room Quality
6.5
Rooms received mixed feedback, with complaints about cleanliness, maintenance issues, and uncomfortable beds.
Amenities
6.8
Guests had mixed opinions on amenities, with some mentioning the lack of key services such as airport breakfast and spa.
Value for Money
4.5
Many guests felt that the hotel lacked value for money due to various shortcomings and unmet expectations.
Food and Beverage
7
Overall positive feedback on breakfast and restaurant services, although some guests desired more variety.
Overall Experience
4.5
The majority of guests had a below-average experience and would not recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 10:39

Property Description

Luxurious Amenities
Indulge in the various amenities offered by Saraishyq Hotel such as a fitness center, complimentary Wi-Fi, and gift shops/newsstands.

Dining Experience
Savor exquisite meals at Agayin restaurant while enjoying the pool view or dine alfresco. Don't miss the complimentary buffet breakfast served daily.

Convenience and Events
Benefit from a 24-hour business center, event facilities, and a range of services like dry cleaning and a 24-hour front desk. Perfect for both business and leisure travelers.

To experience elegance and comfort in Almaty, book your stay at Saraishyq Hotel today.

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • A car is not required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: ALA

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Guest accommodation is sealed after cleaning

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

8
Based on 50 reviews
Cleanliness: 5.8
Service: 6.7
Location: 8.3
Room Quality: 6.5
Amenities: 6.8
Value for Money: 4.5
Food and Beverage: 7
Overall Experience: 4.5
J
James
10
Pros:

Great experience!!!

2023-12-23 via Nuitee
V
victoria
10
Pros:

So countryside vibes which I like the most...peace and quiet so relaxing.

2023-12-12 via Nuitee
N
Nikole family
10
Pros:

Price and location of the hotel are very compatible and convenient.

2023-09-05 via Nuitee
C
Cassidy
10
Pros:

Dear Saraichik Hotel. I wanted to express my gratitude to your staff. We have had several participants stay with you recently and both have had some hiccups in their travel. The staff at this hotel were extremely friendly and accommodating during these mishaps and I am grateful for their assistance with them. I am very impressed and happy with this hotel. We will be using it again in the future for our United States government programs in the future. Thank you so much.

2023-07-19 via Nuitee
P
Philip
10
Pros:

Clean, free airport shuttle, helpful staff, architecture with character.

2023-04-16 via Nuitee
J
Jonathon
10
Exquisite.
Pros:

So, I booked 4 nights on two separate bookings for different rooms having extended my stay in Almaty. As such, the photos provided represent a ground-floor double room and a upstairs family room with a mezzanine. Most importantly, for the price paid, which was very reasonable indeed, I consider the hotel to be of superb value. As such I shall order my opinions according to their importance. Firstly. The staff were very friendly and professional throughout the stay including the security. Secondly, I approve of the interior of the hotel - the overall design of the rooms being very comfortable indeed, and unusually spacious. The breakfast from 7-10 was cosy and supplied all the necessaries, though I would recommend fried eggs for the future.

In addition to the above, the double room had satellite TV with access to the internet - i.e. YouTube etc. The swimming pool, though I didn't use it looks fantastic, and the restaurant food is well-priced and delicious (I recommend the lentil soup, with Chicken-Spinach and a side of rice).

Though there was construction work happening which could have been a little more tidy given that some guests have to navigate through it, I would still rate this hotel a 5/5 for the value of the booking. 👍

2022-09-08 via Nuitee
J
Jonathon
10
Excellent
Pros:

Excellent 1st night too 👍

2022-09-08 via Nuitee
S
Syed
10
Pros:

Airport shuttle and driver had my name at the arrival. Great staff. Good breakfast. Value for money. Great for overnight stay catching flight next day.

2022-01-02 via Nuitee
S
Sayed Sohail
8
I will defining choose to stay again
Pros:

As per price the place was great, stuff very helpful and even went extra mile to book car for me. Around hotel you will find everything you need

2021-11-03 via Nuitee
V
Verified traveler
8
Pros:

The staff at this hotel are very kind and helpful! A great place to stay for a quick layover from the airport. Decent Shashlik at the restaurant:)

2021-06-29 via Nuitee
R
Roman
10
Great for overnight transit
Pros:

Great choice for an overnight transit in Almaty. The hotel offers free transport to and from the airport.

2020-01-10 via Nuitee
K
Kirill
10
Outstanding hotel and service!
Pros:

It is a truly amazing hotel. It is far from city center, but it is very quiet at night and air quality is very good. Interior and breakfast were awesome! Service is outstanding. Will stay here again and again. Love it.

2019-09-19 via Nuitee
V
Verified traveler
8
Pros:

All good and excellent for airport shuttle which is free

2018-08-24 via Nuitee
T
TheFunk
10
Pros:

Comfortable, clean, great English-speaking staff! Airport shuttle ride to the airport at 2am took about 20 minutes. Very nice place to stay!

2018-07-28 via Nuitee
T
Terry
8
Good hotel
Pros:

Good hotel with friendly and very helpful staff. Includes free transfer from and to the airport.

2018-05-16 via Nuitee
T
Terry
8
Nice hotel with helpful staff.
Pros:

Nice hotel with very helpful staff and very good shuttle service to and from the airport.

2018-05-14 via Nuitee
T
Terry
10
Excellent staff
Pros:

Good shuttle service from andto the airport Very helpful staff.

2018-05-05 via Nuitee
W
Well Travelled
8
Clean rooms, Great food, Convenient to the airport
Pros:

I stayed there for 7 days for some meetings. The staff were helpful and friendly. I share the following not to say dont stay there at all, but there are some things that could be improved. Some staff have limited or no English. I speak some Russian sonit was no problem.for me. The rooms are comfortable but a bit noisy from outside traffic. Breakfast could use a refresh. Simple and after 2 days, you wish they had more variety for longer stays. There are no teapots in the rooms for coffee or tea, but they do have hot water available near the reception. The restaurant is loud, but they have a nice area in the hotel they serve the same food there as well. The Internet worked well in certain areas but not everwhere. My room was #20 at the end of the hall and I could not count on a good connection so I had to use it in the public areas. The airport shuttle is fantastic. A man was awaiting with a sign upon arrival. On the return, they are professional, helpful and on time. This hotel is an excellent value for the price. Thank you to the staff!

2018-04-16 via Nuitee
V
Verified traveler
10
Stay in Almaty
Pros:

Good location and very large family room

2018-04-03 via Nuitee
S
Stephen
10
Pros:

The hotel was clean and cimgirtable and reasonably priced and the staff where very friendly and helpfull

2018-03-03 via Nuitee