Aloft Asheville Downtown

Hotels
•
Aloft
8.9 (776 reviews)
51 Biltmore Avenue , Asheville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great staff
Wonderful location
Clean and comfortable rooms
Cons:
Parking fees
Inconsistent room quality
Noise and lighting issues

Categories

Cleanliness
8.65
While many reviews noted clean rooms, some issues with mold and dirty furniture were mentioned.
Service
9.45
Overall, the staff was described as friendly and accommodating, with only a few issues reported.
Location
9.65
Multiple reviews highlighted the great location, close to attractions and restaurants.
Room Quality
8.55
Rooms were generally comfortable, but there were multiple complaints about thermostat issues and two guests noted inadequate lighting.
Amenities
8.25
Some amenities were convenient, but several reviews mentioned the need for more thought in room amenities.
Value for Money
8.35
High prices were compared unfavorably to the service received, leading to some dissatisfaction.
Food and Beverage
8.95
Positive mentions of the bar and beverage services were noted, contributing to the overall experience.
Overall Experience
9.35
Most guests had a positive stay, citing comfort and location, despite certain issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:16

Property Description

Modern Comforts and Convenience

Located in the heart of Asheville, just 2 miles from the Biltmore Estate, Aloft Asheville Downtown offers a vibrant stay with an outdoor pool and on-site restaurant.

Chic Rooms with Views

Each guest room is equipped with a small refrigerator, flat-screen TV, and iPod docking station. Enjoy city or mountain views in select rooms, along with coffee-making facilities and a work desk.

Dining and Entertainment

Indulge in small plates at the w xyz bar or grab a bite from the re:fuel gourmet pantry. With the Orange Peel concert venue and local breweries within walking distance, there's never a dull moment.

Ready to elevate your Asheville experience? Book your stay at Aloft Asheville Downtown now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Fri, Oct 31, 2025 until Thu, May 14, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AVL

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 18 per day.

Location

Guest Reviews

8.9
Based on 776 reviews
Cleanliness: 8.65
Service: 9.45
Location: 9.65
Room Quality: 8.55
Amenities: 8.25
Value for Money: 8.35
Food and Beverage: 8.95
Overall Experience: 9.35
E
Elizabeth • solo_traveller • us
10
2026-04-11 • via Nuitee
C
Carrie • couple • us
10
Pros:

We loved the room and brought our dog. He was treated so special by the staff. The breakfast was delicious.

2026-04-07 • via Nuitee
B
Benjamin • couple • us
8
Pros:

It was in a great location and a very nice room

Cons:

The people next to me were loud all night

2026-04-04 • via Nuitee
V
Vance • couple • us
10
Amazing night at an amazing place where we met amazing people!
Pros:

Atmosphere, staff… everything was excellent

2026-04-03 • via Nuitee
R
Rachelle • couple • us
10
had a fabulous stay would recommend and visit again.
Pros:

The decor, chill vibe, location, clean room and amenities were excellent.

Cons:

there wasn’t anything i didn’t like.

2026-04-03 • via Nuitee
I
Israel • couple • us
10
Had a great time in Asheville.
Pros:

Location is great for walking to concerts.

Cons:

Homeless people asking for money.

2026-04-03 • via Nuitee
A
Amanda • couple • us
10
Pros:

Great location, great staff, very clean.

Cons:

N/A

2026-03-30 • via Nuitee
M
Maria • solo_traveller • us
8
Great and comfortable modern hotel, just at times understaffed.
Pros:

Comfortable room and great location

Cons:

Seemed understaffed , one person to handle checkin, snack purchases, answer questions…
Fire alarm was set off twice (not their fault) due to smoke in garage. 2am and 5 am. We had to wait outside freezing in PJs till Firefighters gave an all clear. Then it happened again at 5 am.
Even though it was possibly no one’s fault, none of the staff reached out to acknowledge the guests’ difficulties.

2026-03-29 • via Nuitee
B
Brianna • couple • us
10
2026-03-25 • via Nuitee
T
Tjaarda • couple • us
9
2026-03-06 • via Nuitee
D
De Olmo • couple • us
10
2026-03-01 • via Nuitee
L
leah • couple • us
7
2026-02-28 • via Nuitee
M
Myrt • couple • us
8
2026-02-27 • via Nuitee
M
McGuire • family_with_children • us
10
Pros:

The front desk team was so polite and friendly. I really enjoyed my breakfast meal included with my room the notorious meal was delicious 😋 and a friendly staff member there was really nice and polite while serving my coffee.

Cons:

N/a

2026-02-13 • via Nuitee
A
Anna • couple • us
10
2026-02-12 • via Nuitee
M
Morgan • solo_traveller • us
10
It was a great stay for the value, I loved seeing all the dogs!
Pros:

The dogs!!!! It was also very clean and modern, the staff were very friendly and helpful.

Cons:

No hot tub. That would have been the cherry for me.

2026-01-26 • via Nuitee
W
Will • solo_traveller • us
9
Pros:

Location was great, bar staff was great, and really enjoyed my stay in downtown.

Cons:

There was a small mold spot on the shower ceiling.

2026-01-20 • via Nuitee
E
Edwin • family_with_children • us
10
We got a great deal on the room and loved it.Normally, it’s a little out of my range
Pros:

The location was PERFECT!

2026-01-19 • via Nuitee
S
Shannon • family_with_children • us
9
2026-01-19 • via Nuitee
E
Elizabeth • family_with_children • us
10
This is the second time we’ve stayed at the Asheville downtown location. We will be back :)
Pros:

The breakfast biscuit was delicious. The staff was also incredibly accommodating. Loved the view of the mountains and the pool.

2026-01-19 • via Nuitee