Aloft Asheville Downtown

Hotels
•
Aloft
8.9 (803 reviews)
51 Biltmore Avenue , Asheville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Wonderful location
Clean and comfortable rooms
Cons:
Parking fees
Inconsistent room quality
Noise and lighting issues

Categories

Cleanliness
8.65
While many reviews noted clean rooms, some issues with mold and dirty furniture were mentioned.
Service
9.45
Overall, the staff was described as friendly and accommodating, with only a few issues reported.
Location
9.65
Multiple reviews highlighted the great location, close to attractions and restaurants.
Room Quality
8.55
Rooms were generally comfortable, but there were multiple complaints about thermostat issues and two guests noted inadequate lighting.
Amenities
8.25
Some amenities were convenient, but several reviews mentioned the need for more thought in room amenities.
Value for Money
8.35
High prices were compared unfavorably to the service received, leading to some dissatisfaction.
Food and Beverage
8.95
Positive mentions of the bar and beverage services were noted, contributing to the overall experience.
Overall Experience
9.35
Most guests had a positive stay, citing comfort and location, despite certain issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:16

Property Description

Modern Comforts and Convenience

Located in the heart of Asheville, just 2 miles from the Biltmore Estate, Aloft Asheville Downtown offers a vibrant stay with an outdoor pool and on-site restaurant.

Chic Rooms with Views

Each guest room is equipped with a small refrigerator, flat-screen TV, and iPod docking station. Enjoy city or mountain views in select rooms, along with coffee-making facilities and a work desk.

Dining and Entertainment

Indulge in small plates at the w xyz bar or grab a bite from the re:fuel gourmet pantry. With the Orange Peel concert venue and local breweries within walking distance, there's never a dull moment.

Ready to elevate your Asheville experience? Book your stay at Aloft Asheville Downtown now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AVL

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 18 per day.

Location

Guest Reviews

8.9
Based on 803 reviews
Cleanliness: 8.65
Service: 9.45
Location: 9.65
Room Quality: 8.55
Amenities: 8.25
Value for Money: 8.35
Food and Beverage: 8.95
Overall Experience: 9.35
S
Sherriff • extended_group • us
5
Location was great but don't expect much from hotel. Wouldn't stay there again. Expected more.
Pros:

location is great and rooms very clean and beds comfortable

Cons:

Staff were not helpful in suggesting restaurants or helpful re booking hop on hop off or suggestions on how to get to Biltmore since we had no car. We were okay using our phones but you guys did say in your welcome email that the staff would be helpful in that regard, Hotel was stark with it's cement floors and XYZ lounge was empty every night. The outside area was cruddy outside the lobby.

2026-05-16 • via Nuitee
T
tenglish65 • solo_traveller • us
10
Pros:

Very convenient to walking in downtown Asheville

Cons:

The price of it

2026-05-16 • via Nuitee
G
Gina • couple • us
10
2026-05-14 • via Nuitee
M
Marielle • family_with_children • us
9
Pros:

Roof deck pool, location to downtown.

Cons:

Breakfast was $$$ and took forever.

2026-05-14 • via Nuitee
M
Mehtab • couple • us
9
2026-05-13 • via Nuitee
A
Amy • family_with_children • us
10
One night quick trip to Asheville.
Pros:

Excellent service and friendly staff!! Also, we enjoyed meeting Wednesday, the hotel's foster dog. She is a sweetheart and we pray she finds her forever home soon!

Cons:

The only thing that bothered us about our entire stay was the fact that the alarm clock had been set to 6am by a previous guest and had not been turned off prior to our stay. However, it alarm itself was a lovely strumming guitar so it wasn't so bad.

2026-05-12 • via Nuitee
V
Vinit • solo_traveller • us
8
2026-05-11 • via Nuitee
P
pennyg598 • Family • Kyle, Texas
10
Great place and perfect location to everything
Pros:

This is a beautiful hotel and the perfect location! It is very dog friendly. In fact they have a little dog station. The bar and lounge area is very roomy and cozy. I ordered food from the bar and it was very good. They have a little cheese cake flight. Beautiful views from your room. Lots of space on the patio for eating or hanging out. The swimming pool is very large. I highly recommend this place.

2026-05-07 • via Tripadvisor
A
Amanda • couple • us
9
2026-05-05 • via Nuitee
J
jh26 • Business • Atlanta, Georgia
8
Great vibe, but also too noisy
Pros:

Nice hotel with a great vibe and perfect location. Room was clean and bedding was comfortable. I would definitely stay there again, but I'd avoid "city view" rooms.

The problem was the noise. The "city view" rooms get a ton of vehicle noise all night. Cars with loud exhausts and loud music at night, then trucks in the pre-dawn. Inside I could hear people in neighboring rooms who were not being loud, and dogs barking. And watch for dog poop around the pool - not everyone cleans up like they should.

2026-05-02 • via Tripadvisor
E
Emma • couple • ie
8
2026-05-02 • via Nuitee
S
Sara • couple • us
10
Cons:

Parking should be free

2026-05-01 • via Nuitee
D
Deborah • couple • us
5
Didn't care for eating in hotel. I would not recommend
Pros:

Bed was comfortable

Cons:

In room safe was broke
Refrigerator very loud
Constantly heard music mostly bass

2026-05-01 • via Nuitee
I
Iakovos • couple • us
10
2026-04-27 • via Nuitee
B
Beverly • solo_traveller • us
10
Pros:

Everything

Cons:

We liked everything

2026-04-20 • via Nuitee
C
Chris • couple • us
9
2026-04-13 • via Nuitee
P
Paige • couple • us
10
Great dog friendly hotel!
Pros:

Loved how dog friendly it was and amazing location

Cons:

Nothing

2026-04-12 • via Nuitee
E
Elizabeth • solo_traveller • us
10
2026-04-11 • via Nuitee
C
Carrie • couple • us
10
Pros:

We loved the room and brought our dog. He was treated so special by the staff. The breakfast was delicious.

2026-04-07 • via Nuitee
B
Benjamin • couple • us
8
Pros:

It was in a great location and a very nice room

Cons:

The people next to me were loud all night

2026-04-04 • via Nuitee