Grand Hotel

The hotel is in a good location and has some history, but had no doubt seen better days. The bed was comfortable, although the room only offered a small, frosted window, v so I could only tell if it was day or night and one what the weather was like if I heard pouring rain. The staff are helpful and welcoming

I had a wonderful experience during my stay in Mumbai, especially at a historic property located in the Fort area. Everything was great overall, but I was quite surprised to find that the hotel didn’t have any electricity backup—that's definitely something to consider.
Otherwise, everything was good. Looking forward to seeing you soon.

By the way, there’s one more thing I’ll share with you via email. Thanks!

Good hotel option for the area. Would come back!

Will be back

The hotel is not bad, but the rooms need renovation. The elevator only goes up to the 3rd floor and you have to walk up to the 4th floor with your luggage. The rooms are clean but they need a total change of everything inside. I wouldn't stay here again if I had another choice. The breakfast is monotonous - the same every day.
The staff was friendly and helpful.

The staff were all very friendly and helpful. Also very professional. I would happily stay there again.

I recently stayed at the Grand Hotel in Mumbai, and I must say, it was a very disappointing experience. The biggest issue? Hot water is not available at all times. They have a single time slot for hot water between 6 AM and 9 AM, which is not mentioned anywhere on their website or during booking.

Imagine spending the whole day exploring the bustling streets of Mumbai, only to return to your hotel in the evening and find out you can’t take a warm shower. It’s beyond frustrating!

This lack of transparency feels deceptive. It’s clear why they don’t advertise this. if they did, nobody would book a stay here. A hotel that calls itself "grand" should at least provide basic amenities like 24-hour hot water.

The inconvenience overshadowed any positives about the hotel. Until they address this issue, I wouldn’t recommend staying here, especially if you value comfort after a long day of travel.

Beautiful architecture with spacious and airy rooms in a great location. The room was very comfortable. The staff were very warm and welcoming and always helpful, extremely polite and ready to do anything they could to make our stay easy and comfortable. Centrally located, the neighbourhood is easy to walk around, very interesting and very accessible. A great place to stay!!

Very cute heritage building in a very nice and quiet neighborhood. Staff is friendly and professional.
The gym needs a bit of care, and the room cleanliness could be better.

It is a grand old hotel that has maintained its elegant design.
The staff is very friendly and helpful.
The only downside was that the air conditioning unit is quite old and produced a very moldy smell.

I enjoyed my stay.

Nothing special to mention.Very few items served during breakfast.You have no choice. Room service not up to the mark.

They charged almost double the advertised rate.
Room poor shower rubbish window loose and rattles. Fridge not working. Way overpriced. Insulting

Overall experience not good.

Good hotel for the cost

This place is average, which isn’t a bad thing, but I’d probably say it’s overpriced for what you get.

The location is great, and the “idea” of the property (a cool historic building in a cool historic area) is good, but the hotel itself is pretty rundown outside of the main lobby.

Would I stay here again? Yes, if it was less money.

Old character property. Good communal areas. Rooms OK, but could do with a refurbishment think it might be underway). Staff friendly and helpful
Quiet, safe area but close to the main sights
Recommend

Staff went above and beyond to help us with our stay… thank you so much Grand hotel.

Very professional and informative staff.

Nice classic property
Perfect location for pre cruising