Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Car hire
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable accommodation
Cons:
Poor cleanliness
Aging facilities

Categories

Cleanliness
8.5
The whole place needs a really good clean. The bathroom in particular is very old, mouldy grout and spores on the back of the door.
Service
10
While some concerns were noted about specific staff interactions, overall the service received high marks and was noted as friendly.
Location
10
Multiple reviews praised the hotel's excellent location, particularly its proximity to tourist attractions and markets.
Room Quality
9
Several reviews indicated that while some rooms were comfortable, they needed renovations and some amenities were lacking.
Amenities
8
The absence of basic amenities like a kettle and the noted age of the air conditioning were highlighted as drawbacks.
Value for Money
8
The hotel was considered expensive given the perceived quality and condition of the facilities.
Food and Beverage
9
Breakfast was not offered, but the surrounding area provides access to good cafes which mitigates concerns.
Overall Experience
9.5
Despite some negative feedback, the overall experience was positively highlighted in several reviews with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:12

Property Description

Historical Building with Modern Loft-Style Rooms:
Experience the charm of a carefully restored historical building at UPOINT San Telmo, where modern loft-style rooms await you with complimentary Wi-Fi.

Chic Colonial Style with Contemporary Design:
Immerse yourself in the unique blend of chic colonial style and cutting-edge design at our hotel. From the small antique fountain to the modern water wall, every detail exudes sophistication.

Luxurious Amenities and Convenient Facilities:
Indulge in the comfort of spacious rooms equipped with air conditioning, flat-screen cable TV, and more. With the option of rooms featuring 2 bathrooms, a coffee machine, and luxury toiletries, your stay will be nothing short of lavish.

Book now to experience the perfect combination of history and modernity at UPOINT San Telmo.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note that the property is a historical landmark and therefore cannot have an elevator to take guests to the upper floor. The staff can provide assistance. Luggage storage is free of charge.

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EZE

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 779 reviews
Cleanliness: 8.5
Service: 10
Location: 10
Room Quality: 9
Amenities: 8
Value for Money: 8
Food and Beverage: 9
Overall Experience: 9.5
A
Alexandra Bech extended_group no
10
2026-05-02 via Nuitee
J
Jose solo_traveller ar
6
2026-05-02 via Nuitee
C
Charles solo_traveller za
3
Slightly run down.
Pros:

The property was well located and there’s lots of cool bars and markets nearby. The place seemed clean and they cleaned everyday. But this is not a hotel. It’s not bad and for the price it’s fine.

Cons:

The photos make it look better than it is and unfortunately the bathroom experience is just lacking. Hot water is flakey and the water pressure isn’t good at all. The WiFi is also not great, couldn’t have an online meeting on it. Most disappointing was the response to the complaint about hot water.

2026-04-29 via Nuitee
M
Mariana family_with_children ar
9
2026-04-27 via Nuitee
family_with_children gt
10
2026-04-18 via Nuitee
A
Agustin family_with_children ar
9
2026-04-16 via Nuitee
G
Gina couple au
4
Tired hotel in need of some help
Pros:

The staff

Cons:

Dog poo left by a customer on hall floor- need extra towels and tea and coffee

2026-04-15 via Nuitee
V
Vieceli solo_traveller gt
9
2026-04-15 via Nuitee
M
María Elena couple uy
4
Si bien la ubicación es muy buena, no esta a la altura de un hotel 4 estrellas. Es para quedarse una sola noche, no reco
Pros:

La ubicación es perfecta
Linda casa reciclada de epoca

Cons:

Llegamos al hotel dos horas después del horario de check in y no estaba lista la habitación. Tuvimos que esperar una hora mas. Podrian al menos dar aviso via whatsapp para uno poder organizarse ante imprevistos. Nos ofrecieron late check out para el dia siguiente, lo cual se agradece. La habitación no cuenta con jabon para lavarse las manos ni secador de pelo. La cama es bastante incomoda, colchón hundido.
No hay servicio para dejar el equipajes antes/despues del horario.

2026-04-13 via Nuitee
D
Dayle solo_traveller ca
8
Pros:

Location
Unique floor plan

Cons:

Soap dispensers empty,
No toilet paper in one bathroom,
No hot water… discovered we had to turn on the breaker

2026-04-10 via Nuitee
E
Emmee couple pl
8
Pros:

Location , 2 bathrooms in the suite , design overall

Cons:

place a little bit outdated (bathrooms)

2026-04-06 via Nuitee
L
Lovatto couple ar
10
2026-04-04 via Nuitee
F
Frederik family_with_children dk
7
2026-04-02 via Nuitee
R
Roberto Miretti extended_group ar
5
Apenas aceptable.
Pros:

La ubicación muy buena.

Cons:

Nuestra habitación tenía mucho olor a humedad. Al hotel le falta mucho mantenimiento. No hay posibilidades de desayunar. La segunda noche logramos que nos cambien de habitación y nos pasaron a una en la que la ducha es tan chica que cuesta bastante entrar. (Parece la de un camarote de un crucero básico.) Precio no acorde al estado del hotel.

2026-03-30 via Nuitee
M
maria de las mercedes couple ar
7
2026-03-30 via Nuitee
S
Sacha couple ca
9
Très bien !
Pros:

Les gens étaient très amicaux et très accommodants.

Cons:

Le réfrigérateur de la chambre me semblait pas être froid lorsque l’on est arrivés. C’est le seul aménagement qui ne fonctionnait pas vraiment. À notre demande ils l’ont réparé !

2026-03-29 via Nuitee
J
Juan Ignacio family_with_children ar
10
2026-03-27 via Nuitee
I
Ireen solo_traveller nl
7
2026-03-27 via Nuitee
S
Saikat solo_traveller il
9
2026-03-26 via Nuitee
M
Martin solo_traveller ar
10
2026-03-25 via Nuitee