ibis Bata

The food at the restaurant and breakfast buffet was very good. The restaurant staff was very attentive! However, the front desk staff was not so helpful or attentive. The hotel and rooms were very musty and had strange plastic bathrooms with odd-smelling (old?) soap. The air conditioner seemed to be on a timer that would shut off after a half hour. Skip this place; it's worth paying a little more to stay at the Panafrica.

Good

El servicio es malo.

O hotel é bom, os atendentes são excelentes!! Muito atenciosos! O hotel está bem localizado, tem supermercado, restaurantes e o próprio passeio marítimo! O Hotel tem um excelente restaurante. Contudo, foi o Hotel ibis mais caro que fiquei em relação ao restante do mundo!!!

Super Lage an der langen Uferpromenade, auch wenn das eigentliche Zentrum eher zwei Steinwürfe entfernt ist
Schade, dass die Dachterrasse nicht genutzt wird
Verständigung problemlos auf spanisch, französisch oder englisch
kleiner Kühlschrank im Zimmer reicht für Getränke für die Nacht

Durante la estancia surgieron distintos inconvenientes y aunque todos se solucionaron de forma satisfactoria, algunos como la limpieza tardaran más de lo razonable. Personal en general agradable, con alguna excepción. No vendría mal algún curso de formación en atención al cliente.

To start on a positive note, the hotel lobby and restaurant looks clean and inviting. The staff was very polite. Also, the internet was quite stable and sheets and towels were clean. There were however, a few things that need more attention to detail and quality. For example, Extremely small and grainy tv. The TV screen is just bigger than a laptop screen. It smelled like mold in the hallway. Room floor was stained and always looked dirty. The phone in the room didn’t work so I couldn’t reach reception. Although the bathroom was quite clean, they need to do some deeper cleaning to remove some of the set in stains. Overall, since Ibis is a global chain you can expect it to kind of be the same everywhere you go so it’s dependable in that sense. It’s affordable and in a safe location.

O que mais me incomodou foi a qualidade da internet. Impossível fazer uma chamada seja com ou sem vídeo. Geladeira não funcionava, janela não abria, funcionários de mal humor. O café da manhã não era ruim. Poderia ter academia. Máquina de cartão de crédito só funciona as vezes. A localização é ótima e a vista muito linda.

I stayed in Ibis Bata for a couple of weeks and I enjoyed every bit of my time there. The staff were friendly and the room were cleaned every day. It was always exciting to try the special menu for the day

I enjoyed my stay at Ibis Bata, but I found food too expensive. It would be good if the hotel can lower the prices of food. I have to eat outside most of the time, and I think this is a lost to the Hotel.

I was in Room 331. It has a big bed, TV, a big desk with a chair, small sofa built into the wall, closet, in-room safe, fridge, AC and full-length mirror. The bathroom has a shower but no bath. The hair dryer was slow, so I used my own. The room was practically identical to the room I had had at the ibis in Malabo.

As in Malabo, the Wi-Fi here is bad, so you need a lot of patience to do anything more complicated than sending or receiving text-only messages. The restaurant was good, but when I had dinner many options on the menu were not available.

The hotel is handy to the central city. I had a guide and driver, so didn’t go out walking by myself, but the hotel is within walking distance of various interesting things (such as the cathedral) for anyone who is walking around.

The water is brownish. I trust Ibis could have installed a water treatment device. Towels are dirty. No sleepers in the rooms and the floors are sticky. Any hotel operator should know that hygiene is the crutial condition of a hotel accommodation. Restaurant menu is outdated. Needs substantial improvement

Das Ibis Bata ist internationaler Ibis-Standard, eher anonyme, einfache, kleine Zimmer. Wlan funktioniert, Personal weniger. Nett ist die Lage gegenüber Meerespromenade. Zum Flughafen ca. 15 min mit dem Auto.

Very professional team. Enjoyed my stay. Highly recommended.

While I am desperately trying to consider where I am, this place just continued to disappoint again and again. Expected more from an ibis, no matter where in the world.
The bed felt damp, there was no vanity mirror with a socket nearby so couldn’t use hair irons, coat hangers are cheap cast offs and not numerous enough, the bedroom floor was very sticky, the coffee machine in restaurant is either empty of milk and/or coffee, the menu is misleading (stated “pizza, pasta, grill” on the cover but nope, no pizza), you only get to choose 2 of the burger accompaniments which isn’t stated in the menu and contrary to the mouthwatering picture lavished with all accompaniments, the chicken burger was soggy processed and grey.
the menu as whole is not appealing,
I think the staff try hard and were pleasant enough, but they could do with loads more training (imho). So disappointed, the little things just kept adding up.

바타에서는 최고의 호텔이긴 한데, 일반적으로는 보통수준입니다. 방이 너무 보통이하수준이구요. 여관느낌. 1층식당 주문시 음식이 너무 늦게 나와요. 그래도 Bata에서는 이비스밖에 없어요. Plaza palace가 있다는데 거기는 안가뵈서 비교가 안되네요.

Good value for money
Clean , good location
Good breakfast and helpful front desk

This is a functional Ibis Hotel, not the Ritz Carlton so don't expect it. The rooms are basic but clean and my experience was good.
The elevator was out of service which was not a problem but could have been for disabled people. The food was quite good and the beer and bar service was also good.
The staff were what made the hotel, they were pleasant and tried very hard to speak good english for my uncultured ways, and I was very thankful for that. West Africa can be a harsh place if you don't have your man pants on, but this place made it worth while. Thank you for trying.

There is a lot of plastic in the rooms, standard mass produced shower cabins....
Clean , but absolutely no character. Breakfast was good. Location is quite good, walking distance from everything. Service friendly

This hotel is disappointing. Unfortunately, it is one of your only options in Bata. It is roach-infested and the elevators didn't work while I was there. I have stayed at this hotel four or five times over the years and I have to admit that it is the first time that there have been issues with the elevator; however, in talking to a fellow guest, he told me that it was a common occurrence. I suggest that you choose rooms on the first of second floor, in case you have to make a climb for it. The roaches on the other hand, have always been there and it doesn't seem like they are going anywhere. In addition, there is not hotel shuttle and the hotel can't call you a cab so you better have a way to get to the airport. In terms of food, they have a pretty decent breakfast buffet, but the dinner menu is not great. Whatever you do, don't order the club sandwich, you will be sorely disappointed.