City Express by Marriott Manzanillo

Hotels
•
City Express
8.2 (237 reviews)
Boulevard Miguel de la Madrid Hurtado 1845 , Manzanillo , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Comfortable bed
Cons:
Cleanliness issues
Poor customer service

Categories

Cleanliness
6.76
Several reviews highlighted that cleanliness was an issue, with dirty furniture and unclean facilities.
Service
8.23
Mixed reviews on service quality; some guests noted good personnel, while others reported poor customer service.
Location
9.27
Many reviews praised the location as great and secure.
Room Quality
7.72
Highlighted comfortable bed but noted issues with outdated facilities.
Amenities
8.75
Amenities received positive mentions, though some facilities needed maintenance.
Value for Money
8.71
Location and comfort suggest good value, despite the service issues.
Food and Beverage
7.26
Service issues in food service noted, with limited options and cleanliness concerns.
Overall Experience
8.93
General sentiment reflects a mix of positive and negative, leading to a balanced overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:28

Property Description

Convenient Location
Located in the vibrant port city of Manzanillo, adjacent to the renowned Las Hadas Golf Course, City Express offers a prime spot for both leisure and business travelers. Just a short stroll from the beach and close to Plaza Salagua Shopping Centre, the hotel's location provides easy access to local attractions.

Modern Amenities
City Express boasts a range of modern amenities to enhance your stay. From the inviting outdoor pool to the well-equipped fitness centre, guests can unwind and stay active during their visit. The air-conditioned rooms feature free WiFi, cable TV, and essential comforts for a relaxing stay.

24-Hour Reception
With a 24-hour reception, City Express ensures convenience and flexibility for guests throughout their stay. Whether you need assistance or recommendations, the dedicated staff is always available to cater to your needs.

To experience comfort, convenience, and exceptional service in Manzanillo, book your stay at City Express today.

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that when booking more than 10 rooms, different policies and additional supplements may apply.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

If you are traveling and looking for accommodations on the Manzanillo coast near Plaza Punto Bahía, your best option is to book at City Express by Marriott Manzanillo. We are located less than 656 feet from the tourist area of ​​Manzanillo, ideal to spend your downtime or if you prefer, unwind in our facilities and take advantage of all the areas such as the gym or the outdoor pool, where you can enjoy the weather in a spacious space. During your stay, energize your morning with a variety of fresh foods because this is a hotel in Manzanillo with American breakfast included. If your trip is for business, we offer other services such as the meeting room or transportation service within a 6.2 mi radius. We have 3 types of rooms to choose from, equipped according to your needs. This is a hotel close to the Manzanillo airport (6.2 mi), another advantage of staying with us. At City Express by Marriott Manzanillo you will always be welcome.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: ZLO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 237 reviews
Cleanliness: 6.76
Service: 8.23
Location: 9.27
Room Quality: 7.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 7.26
Overall Experience: 8.93
I
Irene • solo_traveller • mx
7
Pros:

Bien en general

Cons:

Limpieza en áreas comunes

2026-01-25 • via Nuitee
M
MARIO • extended_group • mx
10
Confortable
Pros:

desayuno standar y buena hubicaicon

Cons:

no hay nada que no me haya gustado

2026-01-21 • via Nuitee
J
Jorge Arturo • couple • mx
9
muy bien
Pros:

la ubicacion

Cons:

pisinabuen desayuno y pisina muy limpia

2026-01-19 • via Nuitee
L
Laura • couple • mx
7
Pros:

Coffee machine

Cons:

Sheets are worn

2026-01-19 • via Nuitee
J
Juan Pablo • extended_group • mx
4
Cons:

No tuve agua caliente

2026-01-19 • via Nuitee
F
Fabiola • solo_traveller • mx
7
Pros:

El desayuno tiene muy pocas opciones y estuvo realmente malo, no al grado de desagradable, pero sí mucho que desear.

Cons:

El desayuno, que no hay ventana, la limpieza de lo que podría considerarse "detalle", por ejemplo los interiores de las lámparas, la parte alta de bases de las persianas, vidrios, debajo de las camas y escritorios e interior de los estantes. Muy polvoriento para tener un tema "ejecutivo".

2026-01-19 • via Nuitee
O
Oscar antonio • family_with_children • mx
7
Mala actitid de personal
Pros:

El desayuno es bueno pero la persona que atendia el servicio del desayuno tenia muy mala actitud

Cons:

Que no habia chilaquiles y al pedir a la persona emcarhada de eso nos contesto muy grosera

2026-01-19 • via Nuitee
M
monroy • extended_group • mx
1
malisima
Cons:

el desayuno nunca lo variación cuando en marzo tuve una estancia alli y hubo variación, y toda la noche apagaba el aire acondicionador el hotel y uno en plena noche se levantaba a prender y todo el hotel sofocado hasta en el desayuno, también la alberca muy sucia cortaron el cesped y todo el pasto en ella, había también cangrejos, otra cosa llegue al hotel y mi habitacion sin limpiar y me tuvieron que cambiar la habitacion.

2026-01-19 • via Nuitee
E
Erika • family_with_children • mx
9
Siempre podemos mejorar
Pros:

La ubicación.

Cons:

Quizá la organización del personal, la forma en recibir al huésped, puede ser más gentil.

2026-01-13 • via Nuitee
J
Jose Hugo • family_with_children • mx
9
2026-01-06 • via Nuitee
D
Dulce M • family_with_children • mx
10
2026-01-06 • via Nuitee
M
Milton • couple • mx
8
2026-01-05 • via Nuitee
M
Miguel Osvaldo • family_with_children • mx
10
Pros:

I like the location and pool

Cons:

All ok

2026-01-05 • via Nuitee
C
Cindy • family_with_children • mx
8
Pros:

La ubicación esta muy bien para explorar la ciudad, excepto que justo en esa zona no se puede acceder a la playa.
Las habitaciones son pequeñas pero limpias y cumplen muy bien.

Cons:

El primer día no tenían toallas disponibles para la alberca, no me dieron ninguna opción solo "no hay, todas están en lavandería".
La ultima noche queríamos jugar juegos de mesa en el comedor y nos dijeron que la luz no se podía prender "por instrucciones del gerente".
No hay toallas para playa disponibles, supongo que porque no es recomendable entrar al mar en la playa directo atrás del hotel, ojala informaran que no se puede acceder a la playa en su publicación o comunicación posterior.

2026-01-05 • via Nuitee
J
JAVIER • family_with_children • us
6
Pros:

Location is Great

Cons:

Not a clean place

2026-01-03 • via Nuitee
S
Sotelo • family_with_children • mx
9
Pros:

Lugar seguro

Cons:

Todo bien

2025-12-29 • via Nuitee
A
Ana • couple • mx
7
Regular
Pros:

El personal muy amable y buena ubicación

Cons:

Cuando hicieron el aseo nos pusieron rollos usados osea sobrantes y no había kleenex,,

2025-12-29 • via Nuitee
M
Marin • family_with_children • mx
8
Pros:

Bien

Cons:

El pan muy duro.

2025-12-28 • via Nuitee
D
Diana Isabel • family_with_children • mx
8
2025-12-28 • via Nuitee
C
Cota Gallegos • family_with_children • mx
10
Pros:

Siempre me hospedó aquí por lo centrico

Cons:

Que el estacionamiento cada vez más oscuro

2025-12-28 • via Nuitee