Hotel Indigo Newcastle by IHG

Hotels
•
Hotel Indigo
8.5 (3909 reviews)
Fenkle Street , Newcastle upon Tyne , GB
+44 191 300 9222

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Great location (central, near train station/arena)
Very comfortable beds
Friendly and helpful staff
Very good breakfast
Balcony / spacious rooms
High-quality toiletries
Good bar/food and reasonable prices
Parking available
Cons:
Room cleanliness issues (dust, dirt, leftover items, spider)
Noise at night from music on weekends
Occasional maintenance problems (broken balcony door, non-working lamp)
One-off unhelpful reception experience
Minor missing items in room (mug/teaspoon)

Categories

Cleanliness
6
Multiple guests reported poor room cleaning (dust, dirt, leftover items, spider) and one unclean, smelly room — cleanliness is a clear weak point.
Service
9.5
Generally praised: friendly, helpful reception and staff; a few isolated mentions of reception being not always helpful but overall service is a strong positive.
Location
9.5
Consistently highlighted as excellent — very central, close to train station, arena and convenient for visiting the city.
Room Quality
9
Beds repeatedly described as very comfortable, rooms modern and spacious with balconies; isolated issues (broken balcony door, one bed uncomfortable) but room quality is strong overall.
Amenities
8.5
Good amenities: quality toiletries, bar and lobby atmosphere, parking available; minor lapse (missing mug/teaspoon) promptly rectified.
Value for Money
8.5
Several guests said the breakfast and overall offering were good value; generally perceived as worth the price.
Food and Beverage
9
Breakfast repeatedly described as very good and worth the money; bar food and prices also positively mentioned.
Overall Experience
8
Mostly very positive stays with excellent location, beds and service, but overall experience is modestly reduced by cleanliness issues and occasional noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Unique 4-Star Accommodation
Hotel Indigo Newcastle offers quirky and striking rooms just a short walk from Central Station. Each room is uniquely styled around the local neighborhood, complete with a mini fridge stocked with complimentary water, large beds, and a modern bathroom featuring a rainfall shower and eco-friendly toiletries.

Grainger Restaurant and Lounge
Indulge in the fantastic Grainger Restaurant, serving delicious meals throughout the day. The vibrant lounge and bar area offers a variety of light food options and an extensive cocktail list, perfect for unwinding after a day of exploring the city.

Convenient Amenities and Nearby Attractions
Enjoy free Wi-Fi throughout the hotel, on-site parking (additional charge), and proximity to popular attractions like Newcastle United Football Club, Grey’s Monument, and the city’s shopping areas. Book your stay at Hotel Indigo Newcastle for a unique and memorable experience.

Important information:

Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Location

Guest Reviews

8.5
Based on 3909 reviews
Cleanliness: 6
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8
L
linda • couple • gb
9
Pros:

Close to everything but far enough away from the busy areas making it quiet and very relaxing

2026-11-07 • via Nuitee
J
Jo • family_with_children • gb
8
2026-11-07 • via Nuitee
R
Richard • couple • gb
9
2026-11-06 • via Nuitee
T
Tom Burn • couple • gb
9
A very good hotel in the centre of Newcastle
Pros:

room very clean and tidy, location excellent

2026-11-05 • via Nuitee
C
craig • couple • gb
9
Very pleasant
Pros:

Stayed over last minute for tbe footnall at St James and found the hotel a great location. Staff very helpful and pleasant. Bar area lovely and clean definately stay here again.

2026-11-03 • via Nuitee
C
Cora Jay • couple • gb
10
2026-11-02 • via Nuitee
D
Davide • solo_traveller • gb
8
2026-11-02 • via Nuitee
A
Andrzej • couple • pl
8
Pros:

Very clean, nice decor; the only downside was the lack of air conditioning, but it was possible to open the window. Very good location.

2026-11-01 • via Nuitee
L
Laura • couple • gb
10
Brilliant stay for a last minute trip
Pros:

The hotel is close to the train station and the arena.

Cons:

Nothing

2026-10-31 • via Nuitee
C
CHIARA • couple • it
10
Perfetto
Pros:

Camere pulite spaziose, posizione dell’albergo perfetta. Colazione molto buona

2026-10-31 • via Nuitee
P
Peter • family_with_children • gb
10
2026-10-30 • via Nuitee
A
Amanda • couple • gb
4
2026-10-30 • via Nuitee
R
Rida • couple • gb
8
2026-10-30 • via Nuitee
R
Rob • couple • gb
5
2026-10-29 • via Nuitee
D
Dina • couple • gb
1
Disappointed
Pros:

I was disappointed

Cons:

Bed hurt my back, big spider in the bathroom. Had to move 2 different rooms first one was not cleaned and smelt very bad and also someone’s clothes was still in the cupboard and the second room balcony door was broken.

2026-10-29 • via Nuitee
K
Kathryn • couple • gb
7
2026-10-29 • via Nuitee
C
Catalina • couple • nl
8
Good choice to spend a few days in Newcastle
Pros:

Very good breakfast

Cons:

The staff in the reception was not always very helpful

2026-10-29 • via Nuitee
C
Carmel • couple • gb
8
Great location and worth the money, definitely have the breakfast
Pros:

Staff very friendly, perfectly located for all of Newcastle. Breakfast was really good well worth the money.

Cons:

Room wasn't the cleanest, dirty sock left from previous people and behind the bed was very dusty

2026-10-29 • via Nuitee
C
Claire • couple • gb
10
2026-10-29 • via Nuitee
F
Fiona • family_with_children • gb
10
Excellent hotel and facilities in the heart of the city. would recommend.
Pros:

The hotel was v easy to find and we were able to park in the carpark. Rooms were v luxurious and the bed v comfy. Bathroom was modern and clean. The bar prices were v reasonable and the check in / check out experience easy and seamless.

Cons:

nothing comes to mind

2026-10-28 • via Nuitee