Hotel Indigo Newcastle by IHG

Hotels
•
Hotel Indigo
9 (3516 reviews)
Fenkle Street , Newcastle upon Tyne , gb

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleaning
Limited food options

Categories

Cleanliness
8.14
Some reviews indicate issues with cleaning, including dirty cups and bathroom cleanliness.
Service
9.61
Staff were very helpful and friendly across multiple reviews.
Location
9.65
Great location mentioned consistently in the positive context.
Room Quality
9.1
Rooms described as clean and comfortable, though some issues noted.
Amenities
9.13
Amenities generally satisfactory, though food variety in the restaurant could be improved.
Value for Money
9.09
Rated as a good value for money despite some drawbacks.
Food and Beverage
7.64
Mixed reviews about food quality, particularly concerning breakfast.
Overall Experience
9.61
Overall stay experiences reported as enjoyable despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:37

Property Description

Unique 4-Star Accommodation
Hotel Indigo Newcastle offers quirky and striking rooms just a short walk from Central Station. Each room is uniquely styled around the local neighborhood, complete with a mini fridge stocked with complimentary water, large beds, and a modern bathroom featuring a rainfall shower and eco-friendly toiletries.

Grainger Restaurant and Lounge
Indulge in the fantastic Grainger Restaurant, serving delicious meals throughout the day. The vibrant lounge and bar area offers a variety of light food options and an extensive cocktail list, perfect for unwinding after a day of exploring the city.

Convenient Amenities and Nearby Attractions
Enjoy free Wi-Fi throughout the hotel, on-site parking (additional charge), and proximity to popular attractions like Newcastle United Football Club, Grey’s Monument, and the city’s shopping areas. Book your stay at Hotel Indigo Newcastle for a unique and memorable experience.

Important information:

Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £30 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

9
Based on 3516 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 7.64
Overall Experience: 9.61
S
Sam • couple • gb
3
Bad staffing terrible housekeeping
Pros:

Wasn’t as good as usual’s

Cons:

Not much

2026-02-14 • via Nuitee
Q
Queen • couple • gb
9
Pros:

Everything

Cons:

Nothing

2026-02-13 • via Nuitee
B
Blair • solo_traveller • gb
8
2026-02-12 • via Nuitee
A
Alison • couple • gb
10
We have tried a few hotels in Newcastle, but this is our favourite.
Pros:

Very clean, great location, comfy, very friendly staff. Lovely food.

Cons:

Nothing.

2026-02-12 • via Nuitee
J
Jackie • solo_traveller • gb
5
2026-02-11 • via Nuitee
D
David • couple • gb
10
Pros:

Not my first stay at the hotel, reason for my my return. Staff friendly and welcoming. Room, food, ambience all to a high standard.
Will return again.

2026-02-11 • via Nuitee
S
Sara • couple • gb
9
2026-02-10 • via Nuitee
K
Kerry • family_with_children • gb
10
Excellent service and value for money
Pros:

The breakfast was exceptional with lots of choice and good quality produce.
The staff at this hotel were fantastic - nothing was too much trouble.

2026-02-10 • via Nuitee
S
Sabri • family_with_children • cz
10
Pros:

adress

Cons:

pricy

2026-02-10 • via Nuitee
S
Sotiris • solo_traveller • gb
8
Good choice for central Newcastle
Pros:

- spacious room
- central location
- decent in-house restaurant

Cons:

- keycards consistently malfunctioning (ie not able to open the door) but on a good note staff were quick to help

2026-02-08 • via Nuitee
M
Michael • solo_traveller • ie
10
Always enjoy my stay here
Pros:

Alway use this Hotel when I come to Newcastle , perfect location , excellent breakfast and staff are alway welcoming

Cons:

Nothing really

2026-02-08 • via Nuitee
A
Andrew • couple • gb
7
Great location with very friendly staff
Pros:

Location and update hotel

Cons:

Our room was cold and we couldn’t get the temperature to work, otherwise all good

2026-01-31 • via Nuitee
A
Ann • couple • gb
10
Great place to stay
Pros:

Beautiful hotel

2026-01-27 • via Nuitee
M
Michael • couple • gb
8
2026-01-26 • via Nuitee
S
Sarah • couple • gb
9
Pros:

Very clean & comfortable room. Great location with parking next door. Staff were extremely friendly & very helpful.

Cons:

Nothing to dislike.

2026-01-25 • via Nuitee
C
Carol • couple • gb
8
Pros:

Very central

2026-01-25 • via Nuitee
J
Justin • couple • gb
8
Pros:

Location

Cons:

Staff

2026-01-25 • via Nuitee
P
Peter • solo_traveller • gb
9
Great place to say, thankyou
Pros:

First class hotel

Cons:

Having to leave

2026-01-23 • via Nuitee
M
mark • couple • gb
10
Great room & location
Pros:

Great location. We had the wrap around balcony it was great. Great breakfast.

Cons:

Nothing

2026-01-23 • via Nuitee
J
Julie • solo_traveller • gb
9
Went for hubbys birthday which we always do in January, first time staying in Indigo we will definatley stay again
Pros:

Very pleasant wecoming staff , lovely clean warm room and excellent breakfast

Cons:

A little way out from where we usually hang out but not a huge problem

2026-01-23 • via Nuitee