Hotel Indigo Newcastle by IHG

Hotels
•
Hotel Indigo
9 (3834 reviews)
Fenkle Street , Newcastle upon Tyne , gb

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleaning
Limited food options

Categories

Cleanliness
8.14
Some reviews indicate issues with cleaning, including dirty cups and bathroom cleanliness.
Service
9.61
Staff were very helpful and friendly across multiple reviews.
Location
9.65
Great location mentioned consistently in the positive context.
Room Quality
9.1
Rooms described as clean and comfortable, though some issues noted.
Amenities
9.13
Amenities generally satisfactory, though food variety in the restaurant could be improved.
Value for Money
9.09
Rated as a good value for money despite some drawbacks.
Food and Beverage
7.64
Mixed reviews about food quality, particularly concerning breakfast.
Overall Experience
9.61
Overall stay experiences reported as enjoyable despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:37

Property Description

Unique 4-Star Accommodation
Hotel Indigo Newcastle offers quirky and striking rooms just a short walk from Central Station. Each room is uniquely styled around the local neighborhood, complete with a mini fridge stocked with complimentary water, large beds, and a modern bathroom featuring a rainfall shower and eco-friendly toiletries.

Grainger Restaurant and Lounge
Indulge in the fantastic Grainger Restaurant, serving delicious meals throughout the day. The vibrant lounge and bar area offers a variety of light food options and an extensive cocktail list, perfect for unwinding after a day of exploring the city.

Convenient Amenities and Nearby Attractions
Enjoy free Wi-Fi throughout the hotel, on-site parking (additional charge), and proximity to popular attractions like Newcastle United Football Club, Grey’s Monument, and the city’s shopping areas. Book your stay at Hotel Indigo Newcastle for a unique and memorable experience.

Important information:

Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £30 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

9
Based on 3834 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 7.64
Overall Experience: 9.61
A
annmarie • solo_traveller • gb
9
2026-07-18 • via Nuitee
G
Georgia • couple • gb
10
2026-07-18 • via Nuitee
L
Lee • solo_traveller • gb
10
2026-07-18 • via Nuitee
M
Michelle • family_with_children • gb
10
2026-07-16 • via Nuitee
L
Laura-81 • extended_group • it
8
Un piacevole soggiorno con ottima colazione.
Pros:

Colazione ottima e staff molto accogliente. Serena é stata veramente molto disponibile e attenta alle nostre richieste durante la colazione, grazie! Camera confortevole.

Cons:

Vista dalla camera inesistente, odore sgradevole nel corridoio al piano

2026-07-16 • via Nuitee
R
Robin • solo_traveller • gb
7
2026-07-15 • via Nuitee
E
eh1810 • Couples • United Kingdom
10
Hotel Indigo, fabulous staff and amazing room.
Pros:

From start to finish our stay at hotel indigo was fantastic. We were checked in by Alisha who helped us store our luggage and went through our upgrade options. She was really friendly and helpful throughout. We had upgraded to a room with a balcony and it was a corner room with a huge balcony and views of the city. Room was very clean and bed really comfortable. Robes, slippers and stocked mini bar also provided. Breakfast the next day was lovely and again staff were really friendly. Would definitely stay again.

2026-07-14 • via Tripadvisor
M
Mahmoud • couple • eg
10
2026-07-14 • via Nuitee
S
Sue • extended_group • sg
5
2026-07-14 • via Nuitee
A
Annabelle • solo_traveller • us
10
Pros:

The hotel was located close to the train station, only a short walk away. The room was clean and comfortable, and AC worked great! The staff were friendly and helpful. I enjoyed the room service breakfast and appreciated being able to get a meal at the bar as well.

2026-07-14 • via Nuitee
K
Kim • family_with_children • nl
7
Prima
2026-07-13 • via Nuitee
J
Jade • couple • gb
8
2026-07-13 • via Nuitee
H
Hannah • solo_traveller • gb
8
Pros:

Comfy bed, great location, nice decor, quiet

Cons:

Expensive for what it is.

2026-07-13 • via Nuitee
C
Claire • family_with_children • gb
10
Lovely
Pros:

Loved location & felt perfect for what we needed

Cons:

More towels!

2026-07-13 • via Nuitee
K
Kevin • extended_group • gb
10
2026-07-13 • via Nuitee
D
David • couple • gb
8
Great location, staff, breakfast.
Pros:

Great location, staff brilliant, breakfast and excellent.

2026-07-12 • via Nuitee
M
Michelle • solo_traveller • gb
8
Pros:

Staff were excellent. Really good breakfast.

Cons:

Rooms a little small, bath robe very small (I am size 8-10), not enough towels, no decaff coffee.

2026-07-12 • via Nuitee
S
Sharon • couple • gb
10
Fabulous hotel within reach of most places
Pros:

Cleanliness, lovely friendly staff helpful & caring
Highly recommend, would visit again perfect place to be for everything around Newcastle

Cons:

Probably could have been tidier around outside of the building

2026-07-11 • via Nuitee
J
Jaimi • solo_traveller • gb
8
2026-07-11 • via Nuitee
A
Alison • family_with_children • gb
9
2026-07-11 • via Nuitee