Hotel Indigo Newcastle by IHG

Hotels
•
Hotel Indigo
9 (3961 reviews)
Fenkle Street , Newcastle upon Tyne , gb
+44 191 300 9222

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleaning
Limited food options

Categories

Cleanliness
8.14
Some reviews indicate issues with cleaning, including dirty cups and bathroom cleanliness.
Service
9.61
Staff were very helpful and friendly across multiple reviews.
Location
9.65
Great location mentioned consistently in the positive context.
Room Quality
9.1
Rooms described as clean and comfortable, though some issues noted.
Amenities
9.13
Amenities generally satisfactory, though food variety in the restaurant could be improved.
Value for Money
9.09
Rated as a good value for money despite some drawbacks.
Food and Beverage
7.64
Mixed reviews about food quality, particularly concerning breakfast.
Overall Experience
9.61
Overall stay experiences reported as enjoyable despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:37

Property Description

Unique 4-Star Accommodation
Hotel Indigo Newcastle offers quirky and striking rooms just a short walk from Central Station. Each room is uniquely styled around the local neighborhood, complete with a mini fridge stocked with complimentary water, large beds, and a modern bathroom featuring a rainfall shower and eco-friendly toiletries.

Grainger Restaurant and Lounge
Indulge in the fantastic Grainger Restaurant, serving delicious meals throughout the day. The vibrant lounge and bar area offers a variety of light food options and an extensive cocktail list, perfect for unwinding after a day of exploring the city.

Convenient Amenities and Nearby Attractions
Enjoy free Wi-Fi throughout the hotel, on-site parking (additional charge), and proximity to popular attractions like Newcastle United Football Club, Grey’s Monument, and the city’s shopping areas. Book your stay at Hotel Indigo Newcastle for a unique and memorable experience.

Important information:

Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Location

Guest Reviews

9
Based on 3961 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 7.64
Overall Experience: 9.61
D
Di • couple • gb
9
Lovely hotel, clean and central with friendly staff
Pros:

Perfect location, friendly staff, nice room, clean and parking

Cons:

N/A

2026-08-29 • via Nuitee
R
Rennie • solo_traveller • gb
8
Pros:

Location and price

Cons:

Nothing

2026-08-29 • via Nuitee
L
Lockhart • couple • gb
10
Enjoyed our stay would stay at indigo again
Pros:

Breakfast was great ,&the location was perfect

2026-08-28 • via Nuitee
C
Cora • solo_traveller • gb
9
Very much enjoyed my first visit to your lovely hotel and Newcastle
Pros:

Location was excellent for trains and metro

Cons:

Area outside hotel didn’t feel safe.

2026-08-28 • via Nuitee
P
Philip • extended_group • gb
10
Great central location for city visit.
Pros:

Location, friendly staff, cleanliness.

2026-08-28 • via Nuitee
C
Cepta • extended_group • ie
8
Good stay
Pros:

The hotel was very nice, particularly the staff, warm and welcoming. The breakfast was fantastic but the dinner menu did not impress, we did not have dinner. It was more like a cafe menu. There was no toilet brush in the room which is a necessity. Overall we had a good stay.

Cons:

Dinner Menu
Toilet Brush
Shelf in bathroom

2026-08-28 • via Nuitee
G
Gavin • couple • gb
9
Front of staff were excellent help at checkin
Pros:

Great location

2026-08-28 • via Nuitee
M
Margaret • couple • gb
9
Central location and close to everything.
Pros:

Couldn’t of asked for a better location.

Cons:

Breakfast was a strange set up, you could pay for a freshly cooked breakfast of the menu individually or have one as part of the all you can eat which included the continental buffet. I felt this seemed expensive at £20 each, especially when the only other thing my daughter wanted was a croissant. We therefore ordered individual meals, but then got charged for the all inclusive, which did get rectified straight away. I would just have one system and bring the price down slightly.

2026-08-27 • via Nuitee
J
Jason • couple • gb
8
2026-08-27 • via Nuitee
C
Connor • couple • gb
10
2026-08-27 • via Nuitee
H
Hans-Herbert • solo_traveller • de
10
2026-08-27 • via Nuitee
S
Smith • solo_traveller • gb
10
2026-08-27 • via Nuitee
T
Tracey • solo_traveller • gb
10
Pros:

It was near the town

2026-08-27 • via Nuitee
D
Darryn • couple • gb
9
2026-08-26 • via Nuitee
V
Valerie • couple • gb
9
2026-08-26 • via Nuitee
H
Harvey • couple • gb
10
2026-08-26 • via Nuitee
M
Mark • couple • gb
10
Excellent stay. Will be back.
Pros:

Location. Cleanliness. Room was spotless and very comfortable. Staff were great

2026-08-25 • via Nuitee
A
Annie • extended_group • gb
8
Just what we needed.
Pros:

Staff were amazing

Cons:

.

2026-08-24 • via Nuitee
N
Natalie • couple • gb
8
Very good central hotel
Pros:

Central location, friendly staff and good hotel

2026-08-24 • via Nuitee
S
Steve • extended_group • gb
9
Great place to stay
Pros:

It’s in a great location with parking (chargeable) which is a plus. Clean and friendly

Cons:

Wouldn’t add points as a IHG member because I booked through an agent..

2026-08-24 • via Nuitee