Hotel Indigo Newcastle by IHG

Hotels
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Hotel Indigo
9 (3755 reviews)
Fenkle Street , Newcastle upon Tyne , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleaning
Limited food options

Categories

Cleanliness
8.14
Some reviews indicate issues with cleaning, including dirty cups and bathroom cleanliness.
Service
9.61
Staff were very helpful and friendly across multiple reviews.
Location
9.65
Great location mentioned consistently in the positive context.
Room Quality
9.1
Rooms described as clean and comfortable, though some issues noted.
Amenities
9.13
Amenities generally satisfactory, though food variety in the restaurant could be improved.
Value for Money
9.09
Rated as a good value for money despite some drawbacks.
Food and Beverage
7.64
Mixed reviews about food quality, particularly concerning breakfast.
Overall Experience
9.61
Overall stay experiences reported as enjoyable despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:37

Property Description

Unique 4-Star Accommodation
Hotel Indigo Newcastle offers quirky and striking rooms just a short walk from Central Station. Each room is uniquely styled around the local neighborhood, complete with a mini fridge stocked with complimentary water, large beds, and a modern bathroom featuring a rainfall shower and eco-friendly toiletries.

Grainger Restaurant and Lounge
Indulge in the fantastic Grainger Restaurant, serving delicious meals throughout the day. The vibrant lounge and bar area offers a variety of light food options and an extensive cocktail list, perfect for unwinding after a day of exploring the city.

Convenient Amenities and Nearby Attractions
Enjoy free Wi-Fi throughout the hotel, on-site parking (additional charge), and proximity to popular attractions like Newcastle United Football Club, Grey’s Monument, and the city’s shopping areas. Book your stay at Hotel Indigo Newcastle for a unique and memorable experience.

Important information:

Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £30 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

9
Based on 3755 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 7.64
Overall Experience: 9.61
P
Phil • couple • gb
9
Yes, we would definitely recommend. Great value for money.
Pros:

Brilliant staff, very friendly and helpful. Greal location, a very short walk from the train station. Bar prices were very reasonable, especially with it being in the city center. Would stop there again!

2026-06-06 • via Nuitee
P
PAUL • solo_traveller • gb
7
Pros:

Staff and location

Cons:

Bit of a cheap.finish

2026-06-06 • via Nuitee
D
David • solo_traveller • gb
10
Very good hotel - great value.
Pros:

Good central location. Classy feel to the hotel. Breakfast was excellent.

Cons:

Not much of a view from the window!

2026-06-05 • via Nuitee
D
Debra • couple • gb
9
2026-06-05 • via Nuitee
A
anne • solo_traveller • gb
9
2026-06-04 • via Nuitee
R
Rafael • couple • es
10
Un día de fútbol
Pros:

Su cercanía con el Estadio Saint James Park

2026-06-03 • via Nuitee
T
Tracy • solo_traveller • gb
10
A great hotel close to the city centre.
Pros:

On arrival the hotel staff were very friendly and helpful. Booking in was quick and easy. The hotel offer a discount on parking. The interior decor was done to a high standard, as was my room. The room itself was clean and tidy. The bed was very comfortable. Breakfast offered a good selection of hot or cold food.

Cons:

The view from my room. It was suited on the side street with a building opposite. As I only stayed 1 night it wasn't an issue.

2026-06-02 • via Nuitee
W
Wilkinson • couple • gb
10
Pros:

Everything perfect, room very clean and quiet 🤫 dinner at night very good and reasonably priced, breakfast excellent staff very friendly and helpful would definitely stay again thankyou 😊

2026-06-02 • via Nuitee
S
Stephen • extended_group • gb
8
A short break for a birthday
Pros:

Great location and friendly staff.. great breakfast

Cons:

Shower in room 209 was not clean. Needs attention to the grout and sealing.. black mould all
Around

2026-06-01 • via Nuitee
L
Lidija • solo_traveller • gb
7
2026-06-01 • via Nuitee
A
alan • couple • gb
2
Poor room facilities/condition, but great staff who did their best in challenging circumstances.
Pros:

Staff were extremely helpful in trying to resolve room issues. Breakfast and breakfast staff both great.

Cons:

Issues with both original room allocation (broken air con in very hot room), and then blocked shower in second room leading to flooding of bathroom and almost flooding of bedroom.

2026-06-01 • via Nuitee
S
sarah • couple • gb
8
2026-06-01 • via Nuitee
L
Lisa • couple • gb
10
Wonderful stay!
Pros:

Great location, wonderful hotel

Cons:

Pigeons in car park pooing on car

2026-05-31 • via Nuitee
A
Alex • couple • gb
10
2026-05-31 • via Nuitee
J
Jan • couple • gb
10
2026-05-31 • via Nuitee
V
VIctoria • solo_traveller • gb
9
Красиво, но есть нюансы
Pros:

Красивый, современный дизайн и качественный ремонт. Много полезного в номере: чайник, фен, утюг, гладильная доска.
Красиво и в номере, и в отеле в целом.
Отличное расположение. Все достопримечательности в пешей доступности.
В номере было очень чисто.

Cons:

Непонятно как при таком спланированом дизайне некуда вешать полотенца. Два маленьких крючка на два больших и два средних по размеру полотенца.

У меня средний рост и при этом в зеркале в ванной комнате я могла видеть только свои волосы. Человек ниже ростом вообще не увидет себя. Это неуважение к клиентам с невысоким ростом.

Рядом есть парковка. Это общественная парковка, места там не гарантированы. Когда мы приехали мест не было. Точнее на верхнем ярусе парковки мест не было, на нижнем ярусе места были, но они очень узкие.. Если стоит большая машина, то вторая машина встать уже не может.

Шумно. Звукоизоляция плохая. Много номеров со смежными комнатами. Соответственно соседей, которые в соседнем номере и с которым у нас общая дверь между комнатами хорошо слышно. Также всю ночь шумит вентиляция. Плюс какой-то технический шум с улицы (окна выходили во двор). Берите беруши, если чувствительны к ночным звукам.

В туалете нет ёршика. Вы экономите на ёршиках или так не любите свой персонал?

2026-05-31 • via Nuitee
M
Matthew • couple • gb
10
2026-05-30 • via Nuitee
G
Gill • couple • gb
10
Amazing
Pros:

Clean

Cons:

Nothing

2026-05-30 • via Nuitee
L
Linda • solo_traveller • gb
10
2026-05-30 • via Nuitee
S
Sarah • couple • gb
10
Excellent location, comfy and clean
Pros:

Great location, friendly staff, very clean

Cons:

Would like a better selection of coffee only
le and a super king bed

2026-05-30 • via Nuitee