The Roa Hotel

Hotels
6.7 (209 reviews)
333 L.B.S.Marg,Ghatkopar(W) , Mumbai , IN

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Cooperative staff
Good breakfast
Cons:
Lack of basic amenities
Room cleanliness issues

Categories

Cleanliness
5.84
The guest was unhappy with the bed and noted the absence of basic kits.
Service
7.31
Staff was cooperative and provided good service.
Location
6.85
Great location mentioned in some reviews.
Room Quality
6.3
No specific details mentioned regarding the room quality.
Amenities
6.33
Basic amenities not provided, leading to dissatisfaction.
Value for Money
6.79
Mixed opinion regarding pricing for amenities.
Food and Beverage
7.84
Breakfast and food quality received positive remarks.
Overall Experience
6.31
Overall mixed experience with some positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:32

Property Description

Modern Comforts and Convenience
The Roa Hotel, centrally located in Ghatkopar, offers contemporary air-conditioned rooms with flat-screen TVs, free Wi-Fi, and parking. The tastefully decorated rooms boast floor-to-ceiling windows, providing ample natural light, along with amenities like a kettle, seating area, and safety deposit box.

Culinary Delights and Refreshing Beverages
Indulge in a gastronomic experience at Flava Restaurant, serving local and international favorites, complemented by a selection of fine wines and cocktails at the bar. For a unique dining experience, outdoor options are available upon request.

Effortless Services and Convenient Location
Benefit from the tour desk for ticketing and car rental needs, as well as same-day laundry and ironing services. With proximity to R City Mall and Phoenix Market City Mall, and easy access to Bandra Kurla Complex and Mumbai International Airport, Hotel Roa ensures a seamless stay.

Book now for a memorable experience at The Roa Hotel!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Location

Guest Reviews

6.7
Based on 209 reviews
Cleanliness: 5.84
Service: 7.31
Location: 6.85
Room Quality: 6.3
Amenities: 6.33
Value for Money: 6.79
Food and Beverage: 7.84
Overall Experience: 6.31
M
Mindful1996 • family_with_children • in
5
Good but could be better!
Pros:

Clean rooms; polite staff

Cons:

Initial room given was a but dirty but I was upgraded to a better room

2026-10-29 • via Nuitee
P
Praneet Rane • solo_traveller • mu
3
Misleading pictures! Rooms are smaller than shown online!
Pros:

Convenient location in Ghatkopar.
There are both a charitable and a private hospital situated 5 minutes (walking distance) from the hotel. Located on a vibrant street lined with restaurants and food options. R City mall is a short walk from the hotel (20 minutes approximately). Nawaz and Deeksha were kind enough to provide assistance to my queries. They were very polite, well-mannered and supportive. Aakash and Abhishek also did a good job. Prashant, Omkar and Babloo from the restaurant were courteous and serviable.

Cons:

Be aware that the photos posted online use wide-angle lenses to make the rooms look twice as big as they actually are. In reality, the space is much more cramped than advertised! The hotel looks like it has not been updated in decades. Amenities do not match the expectation of a modern hotel. Old and worn fixtures! The first room I was allocated smelled terrible as the AC was emitting a bad odor. Also there was a very bad smell coming from the wardrobe. A housekeeping staff came in with his spray bottle to make the room smell good, but it had little to no effect. I had to request a different room where the AC was in a better running condition. The food was good but serving sizes were disappointingly small for main course. Not ideal for a long term stay.

2026-10-26 • via Nuitee
J
Jaywant • solo_traveller • in
5
Pros:

Property not maintained, bed in bad condition,

Cons:

Overall ambience and facility

2026-10-21 • via Nuitee
D
Devender Kumar • family_with_children • in
4
Pros:

Nothing

Cons:

Smelly room, Not cleaned .

2026-10-14 • via Nuitee
S
Shanker • family_with_children • in
4
2026-09-01 • via Nuitee
J
joldeo • solo_traveller • in
8
2026-08-26 • via Nuitee
L
Latcheman • solo_traveller • mu
5
2026-08-12 • via Nuitee
S
Saiprasad • couple • in
9
2026-08-10 • via Nuitee
P
Parimal • solo_traveller • in
9
2026-08-09 • via Nuitee
B
Bikram • solo_traveller • in
10
Excellent place to be.
Pros:

Silence and mental peace. No disturbance.

Cons:

Not as i know of.

2026-08-03 • via Nuitee
S
Sandip • solo_traveller • in
7
Pros:

Room

Cons:

Out view

2026-07-08 • via Nuitee
M
Majid • solo_traveller • in
8
Pros:

Sandwich club sandwich

Cons:

The bathroom taps and shower

2026-07-08 • via Nuitee
S
shubhalaxmi • extended_group • in
5
Pros:

I lost my badminton racquet

2026-06-15 • via Nuitee
A
Ameya • solo_traveller • in
10
2026-06-10 • via Nuitee
D
Dinesh • solo_traveller • in
5
Pros:

Breakfast was not of good quality.

2026-05-31 • via Nuitee
B
Bikram • family_with_children • in
10
Excellent at its best
Pros:

Clean room fast service and comfy checkin

Cons:

NA

2026-05-31 • via Nuitee
R
RAJA • solo_traveller • in
1
Pros:

Nothing like

Cons:

Nothing

2026-05-21 • via Nuitee
M
Mustafa • solo_traveller • in
7
Pros:

Good

2026-05-19 • via Nuitee
K
Kumar • family_with_children • in
1
Delist them from booking.com
Pros:

Nothing

Cons:

Everything

2026-05-10 • via Nuitee
M
Majid • solo_traveller • in
8
Good
Pros:

Sandwich

Cons:

Shower

2026-05-06 • via Nuitee